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Added 7 hours ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Product Manager to lead product strategy, roadmap development, prioritization, and product decisions for an enterprise platform supporting…
Added 7 hours ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Product Manager to lead product strategy, roadmap development, prioritization, and product decisions for an enterprise platform supporting…
Added 7 hours ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Product Manager to lead product strategy, roadmap development, prioritization, and product decisions for an enterprise platform supporting…
Added 1 day ago
A
Senior Compensation Partner, Sales & Marketing
Autodesk
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
The Senior Compensation Business Partner, Sales & Marketing is the trusted compensation advisor to Autodesk's Sales organization within the COO, covering both commissioned and…
Added 1 day ago
A
Senior Compensation Partner, Sales & Marketing
Autodesk
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Senior Compensation Business Partner, Sales & Marketing is the trusted compensation advisor to Autodesk's Sales organization within the COO, covering both commissioned and…
Added 1 day ago
BF
Automation Systems Engineer
BC Ferries
BC · British Columbia, Canada
- Full-time
Reporting to the Senior Engineering Manager, Electrical and Automation, you will be:
Added 1 day ago
JH
Manager, Community Programs
John Howard Society of Victoria
Victoria, BC
- Full-time
John Howard Society of Victoria is looking for an experienced Manager, Community Programs to lead the operations, staff, and performance of our community-based programs.
Added 1 day ago
TU
Director, Space Planning & Facilities Management
The University of British Columbia
Vancouver, BC
- $12,056.75 to $18,813.42 CAD / month
- Full-time
Makes recommendations to Senior Leadership Team on strategic and policy matters related to the allocation, management and utilization of Academic Space, construction and renovation…
Added 1 day ago
UO
Director, Space Planning & Facilities Management
University of British Columbia
Vancouver, BC · UBCV | P. A. Woodward Instructional Resources Centre (IRC)
- $12,056.75 to $18,813.42 CAD / month
- Full-time
- Makes recommendations to Senior Leadership Team on strategic and policy matters related to the allocation, management and utilization of Academic Space, construction and renovation…
Added 1 day ago
JH
Manager, Community Programs
John Howard Society of Victoria
Victoria, BC
- Full-time
John Howard Society of Victoria is looking for an experienced Manager, Community Programs to lead the operations, staff, and performance of our community-based programs.
Added 1 day ago
U
2027 Summer Internship - Global Banking - Toronto
UBS
Toronto, ON
- $100,000 CAD / year
You’ll be right at the heart of our business, learning from your colleagues, taking part in day-to-day operations. You'll be given mentors along the way and will have the chance to get to…
Added 1 day ago
FC
Senior Workday Functional Specialist
Fanshawe College
London, ON
- Full-time
Reporting to the Manager, Workday Human Capital Management (HCM), the Senior Workday Functional Specialist - HCM provides specialized functional and technical expertise in the support,…
Added 1 day ago
KC
Manager / Senior Manager, Restructuring & Turnaround
KPMG Canada
Montreal, QC
- Full-time
As a Manager / Senior Manager, Restructuring & Turnaround, you will apply your professional and technical skills in finance, strategy, financial restructuring, and business operations on a…
Added 1 day ago
CF
Fractional CFO
Convoy Finance
Toronto, ON
- $90,000 to $140,000 CAD / year
- Full-time
…accounting and finops work - someone who can dive into client operations, build scalable financial systems, and provide actionable insights that help founders make smarter decisions. You'll…
Added 1 day ago
HC
Marketing and Business Development Manager for Mile Zero Tours
HR Covered Inc.
Victoria, BC
- Full-time
If so, Mile Zero Tours is looking for a Marketing and Business Development Manager to join their growing team in Victoria, BC. This opportunity is ideal for a professional with an…
Added 1 day ago
Director of Information Technology
The Corporation of The City of St. Thomas
St. Thomas, ON
Under the general direction of the City Manager, the Director of Information Technology (IT) provides strategic leadership, direction, and oversight for the City's technology…
Added 1 day ago
Studio Manager, Electrical Engineerin
NORR
Toronto, ON
As a Studio Manager you will be responsible for the overall business success of the Electrical Engineering studio. You will manage staffing levels to ensure resources are available for…
Added 1 day ago
M
Facilities Technician/Millright - Sun thru Thur 10pm to 6am
McKesson
Surrey, BC
- Full-time
This position works under the guidance of the Senior Facility Maintenance Manager and requires the ability to work independently with minimal supervision while remaining an active and…
Added 1 day ago
E
Technical Asset Manager
EnergeiaWorks
Calgary, AB
- Full-time
The O&M Technical Asset Manager (TAM) will manage remote monitoring of solar PV and battery storage projects across North America. The role’s purpose is to monitor and manage the technical…
Added 1 day ago
CF
Fractional CFO
Convoy Finance
Toronto, ON
- $90,000 to $140,000 CAD / year
- Full-time
…accounting and finops work - someone who can dive into client operations, build scalable financial systems, and provide actionable insights that help founders make smarter decisions. You’ll…
Added 1 day ago
Operations Manager
University of Guelph
Guelph, ON
The Operations Manager will lead and coordinate the Institute's day-to-day administrative and operational activities across research, teaching, laboratory, and field environments. The…
Added 2 days ago
J
Senior Strategic Sales Manager (m/f/d)
Jobgether
Canada
- Contract
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Strategic Sales Manager (m/f/d) based in Canada.
Added 2 days ago
J&
Senior Director, Acquisitions & Divestitures (A&D) Finance, Orthopedics
Johnson & Johnson
NB · Brunswick, NB
- Full-time
DePuy Synthes is currently recruiting for a Senior Director, Acquisitions & Divestitures (A&D) Finance to ideally be located in Raynham, MA.
Added 2 days ago
M
Vendor Conflicts Lead
Metrolinx
Canada
- Full-time
Our Procurement Services/Finance office is seeking a Vendor Conflicts Lead reporting to the Manager, Conflicts of Interest, provides strategic advice and planning to drive the success of…
Added 2 days ago
A
Global Head of Professional Services
Ashby
Canada
- Full-time
This is a senior leadership role with accountability for customer outcomes and the commercial performance of PS. You'll partner closely with leaders across Sales, Customer Success, Product,…

MedSleep

Clinic Manager

Markham, ON, Canada

Salary: $62,000 - $72,000 per annum · Full-time

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Job details

Pay: Salary: $62,000 - $72,000 per annum
Job type: Full-time
Apply by: Mar 24, 2027
Experience: 3-5 years of experience in a healthcare administration, clinic management, or supervisory role (medical office or sleep/respiratory setting is an asset)
Working hours: 40 hours/week
Posting language: English
Posted: Sep 25, 2026

Original job description

Clinic Manager – Thornhill, Ontario

MedSleep was founded in 2004 out of a genuine passion for sleep medicine, and that spirit has grown into an entrepreneurial, fast-expanding national team with clinics across Canada. We're looking for an experienced, hands-on Clinic Manager to lead day-to-day operations at our Thornhill, Ontario clinic – someone who can balance strong leadership with a genuine commitment to patient care.

Why Join MedSleep?

Be part of our growth story: we're a national Canadian company that's been expanding since 2004, with an entrepreneurial environment that rewards initiative and offers real career growth
A commitment to education: ongoing personal and professional development is built into how we grow our people
A diverse, welcoming team: we're proud that women make up the majority of our Senior Management team
Comprehensive benefits: Health, Dental, Vision, Long Term Disability, Life Insurance, and Accidental Death & Dismemberment coverage
Company Match RRSP Program
Paid Time Off

What You’ll Do

Operations & Patient Experience

Oversee daily clinic operations – reception, doctor's schedules, and sleep study booking – ensuring smooth patient flow and a high-quality experience at every touchpoint
Interact directly with patients and physicians to address questions and foster a positive experience for both
Handle escalated patient concerns with professionalism and care
Analyze patient feedback surveys to identify areas for improvement

Team Leadership & Staffing

Recruit, onboard/offboard, train, schedule, and manage clinic staff, building a team culture where every person is valued
Coach and motivate the team, providing feedback to ensure quality, timeliness, and a positive patient experience
Ensure adequate admin staffing to support delivery of excellent patient care
Step into the Administrator role as needed during staff absences

Quality, Compliance & Billing

Monitor and uphold clinical and administrative quality standards, ensuring compliance with health and safety regulations and patient privacy/confidentiality requirements (PHIPA)
Track productivity, timeliness, and quality metrics; adhere to internal administrative and process standards
Review and resolve OHIP billing questions, RAs, and rejections, and track non-OHIP receivables with the billing team
Ensure sleep studies, consult notes, and follow-ups are reported and sent out in a timely manner

Systems, Reporting & Process Improvement

Manage the clinic's EMR system, ensuring accurate patient records and efficient workflows
Complete and submit operational reports in a timely manner
Develop, roll out, and continuously improve administrative processes and policies

Budget, Supplies & Relationships

Support budgeting, inventory management, and ordering of supplies
Coordinate maintenance and repairs for clinic equipment and facilities
Build and maintain strong relationships with referring physicians and community partners
Contribute to local marketing and outreach efforts to support clinic growth

Skills & Qualifications:

3-5 years of experience in a healthcare administration, clinic management, or supervisory role (medical office or sleep/respiratory setting is an asset)
Proven leadership skills with experience managing and developing a team
Strong organizational and problem-solving abilities in a fast-paced environment
Proficiency with EMR systems, scheduling software, and Microsoft Office
Excellent communication skills, with the ability to liaise confidently with physicians, staff, and patients

Job Details:

Location: Thornhill, Ontario
Job Type: Full-Time, Permanent
Schedule: M-F, 40 hours/week
Salary: $62,000 - $72,000 per annum

MedSleep is built on skilled and dedicated employees, and we strive to create a great place to work and grow. If you're an organized, people-focused leader who wants to help build our legacy and future, we'd love to hear from you.

Vacancy Disclosure: this posting represents an additional position within our organization.

AI Use Statement: MedSleep uses artificial intelligence (AI) tools to assist in screening and evaluating candidate information. AI is used to ensure consistency, fairness, and efficiency in the recruitment process. All decisions are guided by human oversight and in compliance with Ontario's Employment Standards Act (ESA). By submitting your application, you consent to the use of AI for these purposes.

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More about this job

Responsibilities

Manage daily clinic operations, patient flow, staffing, and patient concerns while maintaining high standards of care and service. Oversee compliance, billing, EMR records, reporting, budgets, supplies, and process improvements, while building relationships with physicians and community partners.

Requirements

Candidates should have 3–5 years of experience in healthcare administration, clinic management, or a supervisory role; medical office or sleep/respiratory experience is an asset. The role requires proven team leadership, strong organization and problem-solving, proficiency with EMR and scheduling systems and Microsoft Office, and excellent communication skills.

Skills

Clinic Operations Management
Team Leadership
Staff Recruitment and Training
Patient Experience
Healthcare Administration
EMR Systems
Scheduling
OHIP Billing
Regulatory Compliance
PHIPA
Quality Assurance
Process Improvement
Budgeting
Inventory Management
Microsoft Office
Physician and Community Relations

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death and Dismemberment Coverage
Company-Matched RRSP Program
Paid Time Off
Personal and Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Clinic Management
Healthcare Administration
Sleep Medicine
Patient Care
Patient Flow
Physician Scheduling
Sleep Study Booking
Staff Recruitment
Onboarding
Staff Training
Team Scheduling
EMR Systems
OHIP Billing
Accounts Receivable
PHIPA
Health and Safety Compliance
Patient Privacy
Quality Metrics
Operational Reporting
Process Improvement
Budgeting
Inventory Management
Microsoft Office
Referring Physicians
Community Outreach

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