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Added 13 mins ago
Project Manager - Retail & Workplace Projects
Turner & Townsend
Toronto, ON
Full-time
Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 13 mins ago
Senior Project Manager - Retail, Commercial & Workplace Projects
Turner & Townsend
Toronto, ON
Full-time
As a Senior Project Manager (SPM), you will lead the successful delivery of commercial, retail, and office workplace fit-out projects from feasibility through close-out. You will oversee…
Added 13 mins ago
Senior Cost Consultant - M&E
Turner & Townsend
Ottawa, ON
Full-time
Assisting the Commission Manager to ensure service delivery on commissions is in line with the conditions of appointment.
Added 13 mins ago
Program Enablement, Finance and Compliance Manager - Outland Youth Employment Program
Dexterra
Thunder Bay, ON
Full-time
…operational guidance, consistency, and strategic support across the program while working in close partnership with the National Operations Manager. Together, they align efforts to achieve…
Added 13 mins ago
National Operations Manager - Outland Youth Employment Program
Dexterra
Thunder Bay, ON
Full-time
The OYEP National Operations Manager is a senior national leadership role within RHS and a member of the RHS management team. Reporting to a Regional Operations Director, this position is…
Added 13 mins ago
Culinary Manager
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Added 28 mins ago
Manager - P&C Systems | Vancouver
lululemon
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…digital platforms, delivering shared services through Service Delivery, and supporting a product-centric operating…
Added 28 mins ago
Merchandise Planning Manager
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Our client, a well-established international brand, is looking for a Manager, Omnichannel Merchandising & Planning to oversee product assortment, purchasing, forecasting and inventory…
Added 28 mins ago
Operations Associate I
Keurig Dr Pepper Canada
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$41,900 to $52,624 CAD / year
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Customer Service Manager
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$70,000 to $75,000 CAD / year
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Added 28 mins ago
Project Manager - Junior to Intermediate
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Added 28 mins ago
Supervisor, Regional Compliance
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Added 29 mins ago
Clerk 2 - Psychosis Recovery and Treatment Unit 6
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Added 29 mins ago
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Based in the Child, Youth and Emerging Adult Program, the donor funded Cundill Centre is a vibrant clinical research Centre dedicated to understanding and addressing child and youth…
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Project Manager II, Infrastructure
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Added 29 mins ago
011 - Program Specialist, Mental Wellness
Métis Nation of Ontario
ON · Timmins, ON · Sudbury, ON · Hamilton, ON · Barrie, ON · Dryden, ON · Thunder Bay, ON · Chapleau, ON · Kingston, ON · Atikokan, ON · Sault Ste. Marie, ON · Blind River, ON · Peterborough, ON · North Bay, ON · Mattawa, ON · London, ON · Toronto, ON · Fort Frances, ON · Windsor, ON · Ottawa, ON · Brampton, ON · Renfrew, ON · Bancroft, ON · Kitchener, ON · Gravenhurst, ON · Owen Sound, ON · Thorold, ON · Greater Napanee, ON · Midland, ON · Whitby, ON · Geraldton, ON · Haileybury, ON · Kenora, ON · Napanee, ON
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Added 29 mins ago
Sr. Manager, Civil Engineering
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Ottawa, ON
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Added 43 mins ago
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…and communities thrive. Reporting to the Talent Acquisition Manager, this temporary role of up to six months will partner closely with one of our business operating units, providing…
Added 43 mins ago
Senior Engineering Project Manager
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$110,000 to $125,000 USD / year
Glass Roots Construction (GRC) is seeking a high-performing Senior Engineering Project Manager to lead our underground utility projects from inception to completion. As GRC continues to…
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Senior Product Manager (Retail Sports)
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…marketing, and innovation to join our team as a Senior Product Manager, Retail Sports. In this role, you will lead the development and execution of product and marketing strategies for…
Added 58 mins ago
Radiation Protection Manager, Gentilly-1 & La Prade
Canadian Nuclear Laboratories
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…Gentilly-1 & LaPrade location is looking for a Radiation Protection Manager to lead a team of dedicated professionals and manage resources, programs, and services to ensure work is carried…
Added 58 mins ago
Senior Sales Manager / Directeur des ventes
Marconi
Montreal, QC
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Reporting to the Chief Operating Officer and Canadian Market President (COO), the Senior Sales Manager/ Director is responsible for driving business growth and sales activities for Marconi…
Added 58 mins ago
Manager, Design Quality and BIM Governance
Mattamy Homes
Mississauga, ON
$85,000 to $130,000 CAD / year
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Role: Manager, Design Quality & BIM Governance

MedSleep

Clinic Manager – Ottawa, Ontario

Ottawa, ON, Canada

Pay: Salary: $62,000 - $72,000 per annum
Job type: Full-time
Apply by: Mar 24, 2027
Experience: 3-5 years of experience in a healthcare administration, clinic management, or supervisory role (medical office or sleep/respiratory setting is an asset)
Working hours: 40 hours/week
Posting language: English
Posted: Sep 25, 2026

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Original job description

Clinic Manager – Ottawa, OntarioMedSleep was founded in 2004 out of a genuine passion for sleep medicine, and that spirit has grown into an entrepreneurial, fast-expanding national team with clinics across Canada. We're looking for an experienced, hands-on Clinic Manager to lead day-to-day operations at our Ottawa, Ontario clinic – someone who can balance strong leadership with a genuine commitment to patient care.
Why Join MedSleep?

Be part of our growth story: we're a national Canadian company that's been expanding since 2004, with an entrepreneurial environment that rewards initiative and offers real career growth
A commitment to education: ongoing personal and professional development is built into how we grow our people
A diverse, welcoming team: we're proud that women make up the majority of our Senior Management team
Comprehensive benefits: Health, Dental, Vision, Long Term Disability, Life Insurance, and Accidental Death & Dismemberment coverage
Company Match RRSP Program
Paid Time Off

What You’ll Do
Operations & Patient Experience

Oversee daily clinic operations – reception, doctor's schedules, and sleep study booking – ensuring smooth patient flow and a high-quality experience at every touchpoint
Interact directly with patients and physicians to address questions and foster a positive experience for both
Handle escalated patient concerns with professionalism and care
Analyze patient feedback surveys to identify areas for improvement

Team Leadership & Staffing

Recruit, onboard/offboard, train, schedule, and manage clinic staff, building a team culture where every person is valued
Coach and motivate the team, providing feedback to ensure quality, timeliness, and a positive patient experience
Ensure adequate admin staffing to support delivery of excellent patient care
Step into the Administrator role as needed during staff absences

Quality, Compliance & Billing

Monitor and uphold clinical and administrative quality standards, ensuring compliance with health and safety regulations and patient privacy/confidentiality requirements (PHIPA)
Track productivity, timeliness, and quality metrics; adhere to internal administrative and process standards
Review and resolve OHIP billing questions, RAs, and rejections, and track non-OHIP receivables with the billing team
Ensure sleep studies, consult notes, and follow-ups are reported and sent out in a timely manner

Systems, Reporting & Process Improvement

Manage the clinic's EMR system, ensuring accurate patient records and efficient workflows
Complete and submit operational reports in a timely manner
Develop, roll out, and continuously improve administrative processes and policies

Budget, Supplies & Relationships

Support budgeting, inventory management, and ordering of supplies
Coordinate maintenance and repairs for clinic equipment and facilities
Build and maintain strong relationships with referring physicians and community partners
Contribute to local marketing and outreach efforts to support clinic growth

Skills & Qualifications:

3-5 years of experience in a healthcare administration, clinic management, or supervisory role (medical office or sleep/respiratory setting is an asset)
Proven leadership skills with experience managing and developing a team
Strong organizational and problem-solving abilities in a fast-paced environment
Proficiency with EMR systems, scheduling software, and Microsoft Office
Excellent communication skills, with the ability to liaise confidently with physicians, staff, and patients

Job Details:

Location: Ottawa, Ontario
Job Type: Full-Time, Permanent
Schedule: M-F, 40 hours/week
Salary: $62,000 - $72,000 per annum

MedSleep is built on skilled and dedicated employees, and we strive to create a great place to work and grow. If you're an organized, people-focused leader who wants to help build our legacy and future, we'd love to hear from you.
Vacancy Disclosure: this posting represents an additional position within our organization.
AI Use Statement: MedSleep uses artificial intelligence (AI) tools to assist in screening and evaluating candidate information. AI is used to ensure consistency, fairness, and efficiency in the recruitment process. All decisions are guided by human oversight and in compliance with Ontario's Employment Standards Act (ESA). By submitting your application, you consent to the use of AI for these purposes.

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More about this job

Responsibilities

Manage daily clinic operations, patient flow, staffing, and patient and physician relationships while maintaining high standards of care. Oversee compliance, billing, reporting, EMR workflows, budgets, supplies, and continuous process improvement.

Requirements

Requires 3–5 years of experience in healthcare administration, clinic management, or a supervisory role; medical office or sleep/respiratory experience is an asset. Candidates should have team leadership experience, strong organizational and problem-solving abilities, proficiency with EMR and scheduling systems and Microsoft Office, and excellent communication skills.

Skills

Clinic Operations Management
Team Leadership
Staff Recruitment and Training
Patient Experience
Healthcare Administration
Electronic Medical Records
Scheduling
OHIP Billing
Regulatory Compliance
PHIPA Privacy Compliance
Quality Assurance
Process Improvement
Budgeting
Inventory Management
Communication
Problem-Solving

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death and Dismemberment Coverage
Company-Matched RRSP Program
Paid Time Off
Personal and Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Clinic Management
Healthcare Administration
Sleep Medicine
Patient Care
Clinic Operations
Patient Flow
Physician Relations
Staff Recruitment
Onboarding
Staff Training
Scheduling
Electronic Medical Records
EMR
Scheduling Software
Microsoft Office
OHIP Billing
Accounts Receivable
PHIPA
Patient Privacy
Health and Safety Regulations
Quality Standards
Productivity Metrics
Operational Reporting
Process Improvement
Budgeting
Inventory Management
Supply Ordering
Community Partnerships
Marketing and Outreach
Sleep Studies

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