Account Director

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

HIRING | ACCOUNT DIRECTOR

I'm partnering with an exciting healthcare communications agency that is looking to bring on an Account Director to join its growing team!

This is a fantastic opportunity for an experienced client services professional with a strong understanding of healthcare and pharmaceutical communications, who enjoys combining strategic account leadership with scientific storytelling and program development.

The Opportunity:

Lead and grow a portfolio of existing pharmaceutical and healthcare clients, acting as a trusted strategic partner and providing senior-level account direction.
Develop strategic recommendations and innovative solutions that align with client objectives, identify opportunities for account growth and differentiate the agency.
Lead client engagements, including strategy sessions, kick-off meetings, program updates and post-program debriefs.
Oversee the full program lifecycle, from initial sales demonstrations and proposal development through execution, reporting and client feedback.
Partner closely with medical writers and cross-functional teams to develop scientific content, program materials, agendas and strategic insights.
Manage account financials, budgets, forecasting, invoicing and resource allocation while ensuring high-quality delivery.
Identify program metrics, evaluate performance and translate client and participant feedback into actionable strategic recommendations.

What We're Looking For:

Previous experience in a senior client services/account leadership role within a healthcare, pharmaceutical or medical communications agency.
Strong understanding of pharmaceutical marketing, scientific communications and healthcare audiences.
Experience leading complex client relationships and managing multiple programs simultaneously.
Proven ability to identify account growth opportunities and develop strategic solutions.
Excellent communication, leadership and relationship-building skills.
Someone who is equally comfortable thinking strategically and getting involved in the day-to-day execution.

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More about this job

Responsibilities

Lead and grow pharmaceutical and healthcare client accounts, providing strategic direction, developing recommendations, and identifying opportunities for account growth. Oversee programs from sales demonstrations and proposals through execution and evaluation, while managing budgets, resources, client engagements, and collaboration with medical writers and cross-functional teams.

Requirements

Requires senior client services or account leadership experience at a healthcare, pharmaceutical, or medical communications agency, along with a strong understanding of pharmaceutical marketing, scientific communications, and healthcare audiences. Candidates should be able to lead complex client relationships, manage multiple programs, identify growth opportunities, and combine strategic thinking with hands-on execution.

Skills

Strategic Account Leadership
Healthcare Communications
Pharmaceutical Marketing
Scientific Communications
Strategic Planning
Program Development
Account Growth
Proposal Development
Cross-Functional Collaboration
Medical Writing Collaboration
Budget Management
Financial Forecasting
Resource Allocation
Program Metrics and Evaluation
Client Presentations

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Keywords

Healthcare Communications
Pharmaceutical Communications
Medical Communications
Pharmaceutical Marketing
Scientific Storytelling
Scientific Communications
Client Services
Account Leadership
Strategic Account Direction
Account Growth
Strategic Recommendations
Program Development
Sales Demonstrations
Proposal Development
Program Execution
Medical Writers
Cross-Functional Teams
Program Materials
Account Financials
Budgeting
Forecasting
Invoicing
Resource Allocation
Program Metrics
Performance Evaluation
Client Feedback

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