Account Manager
- Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
HIRING | ACCOUNT MANAGER – MEDICAL COMMUNICATIONS
I'm partnering with a growing medical communications agency looking to bring on an Account Manager to join its Client Services team!
This is a great opportunity for an account management professional with experience in medical communications, medical affairs or pharmaceutical marketing who enjoys building client relationships, managing complex projects and working collaboratively across scientific and creative teams.
The Opportunity:
- Manage day-to-day client relationships, acting as a key point of contact and ensuring exceptional client service across assigned accounts.
- Oversee multiple medical affairs and medical education projects from initial briefing and planning through execution, delivery and debrief.
- Develop and maintain project plans, timelines, status reports and action trackers, ensuring projects remain on schedule and within scope.
- Collaborate closely with Medical Strategy, Medical Writing, Editorial, Project Management, Finance and external partners to deliver high-quality programs.
- Support a variety of initiatives, including HCP engagements, virtual meetings, congress-related projects, speaker communications, training materials and multichannel programs.
- Monitor project budgets, forecasts, invoicing and resource allocation while proactively identifying potential risks and resolving challenges.
- Identify opportunities to evolve existing programs, strengthen client partnerships and contribute to organic account growth.
What We're Looking For:
- Approximately 3+ years of experience within a medical communications agency, medical education company or pharmaceutical/biotechnology environment.
- Ideally, experience supporting medical affairs and/or publications accounts.
- Strong understanding of pharmaceutical industry practices and relevant regulatory requirements.
- Proven ability to manage multiple client relationships, projects, timelines and budgets simultaneously.
- Excellent communication, organizational and relationship-building skills.
- A proactive, solutions-oriented mindset with the ability to anticipate client needs and work effectively across cross-functional teams.
- Familiarity with Veeva or similar platforms is a plus.
More about this job
Responsibilities
Manage client relationships and oversee medical affairs and medical education projects from planning through delivery, coordinating with scientific, creative, operational, and external teams. Track project plans, timelines, budgets, forecasts, invoicing, and resources while resolving risks and identifying opportunities to strengthen client partnerships and grow accounts.
Requirements
Approximately three or more years of experience in a medical communications agency, medical education company, or pharmaceutical or biotechnology environment is sought, ideally supporting medical affairs or publications accounts. Candidates should understand pharmaceutical practices and regulatory requirements, manage multiple client relationships, projects, timelines, and budgets, and demonstrate strong communication, organizational, relationship-building, and problem-solving skills; Veeva familiarity is a plus.
Skills
- Project Management
- Medical Communications
- Medical Affairs
- Medical Education
- Pharmaceutical Marketing
- Project Planning
- Timeline Management
- Budget Management
- Forecasting
- Invoicing
- Resource Allocation
- Cross-Functional Collaboration
- Risk Management
- Client Service
- Veeva
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Healthcare
- Customer Service & Support
- Marketing
Keywords
- Medical Communications
- Medical Affairs
- Medical Education
- Pharmaceutical Marketing
- Client Services
- Account Management
- Project Management
- Project Plans
- Timelines
- Status Reports
- Action Trackers
- HCP Engagements
- Virtual Meetings
- Congress Projects
- Speaker Communications
- Training Materials
- Multichannel Programs
- Project Budgets
- Forecasting
- Invoicing
- Resource Allocation
- Regulatory Requirements
- Publications
- Veeva
- Cross-Functional Collaboration
- Risk Management
- Organic Account Growth