Find work in Canada.

329,548 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Save this search

Added 13 mins ago
Program Manager
Goodwill Industries Ontario Great Lakes
Hamilton, ON · Oakville, ON · Burlington, ON
$56,000 to $60,000 CAD / year
The Program Manager provides leadership, management, and oversight of program staff, ensuring participants receive high-quality services and supports while program targets, funding…
Added 13 mins ago
Service Manager
AutoCanada Inc.
Winnipeg, MB
$120,000 to $150,000 CAD / year
Full-time
…repair and maintenance services. Leveraging your extensive leadership skills and knowledge of Parts, Service, and customer service excellence, you will be accountable for the Service…
Added 13 mins ago
Health and Safety Manager
Walker
Barrie, ON
Full-time
…Reporting directly to the VP, Health & Safety, the Health & Safety Manager will provide strategic and hands-on leadership across a diverse operational environment where safety leadership,…
Added 13 mins ago
Customer Business Manager
Encore Field Marketing Solutions Inc.
Oakville, ON · ON, Oakville, CA-ON
Full-time
We are seeking an experienced Customer Business Manager to manage a portfolio of regional retailers, distributors and other customer accounts.
Added 13 mins ago
Senior Engineering Manager
Xplore Inc
Markham, ON
Full-time
Practice servant leadership by supporting developers and technical leads through hiring, performance development, career paths, mentoring, and ensuring a culture of accountability,…
Added 13 mins ago
General Sales Manager
401 Auto
London, ON
Full-time
We’re looking for an ambitious and high-performing General Sales Manager to lead our dealership’s sales team to new heights! If you're a dynamic leader who thrives in a fast-paced…
Added 13 mins ago
Housing Navigator
Blue Door Support Services
East Gwillimbury, ON
$22.46 CAD / hour
Full-time
Blue Door is committed to the development of a staff and leadership team that reflects the incredible diversity of the communities we serve. We promote the principles of intersectional…
Added 13 mins ago
Housing Navigator
Blue Door Support Services
Beaverton, ON
Full-time
Blue Door is committed to the development of a staff and leadership team that reflects the incredible diversity of the communities we serve. We promote the principles of intersectional…
Added 13 mins ago
Sr Manager, EV Network Development
Toronto Parking Authority
Toronto, ON
Full-time
Reporting to the Director, Parking Development, this position will drive product planning, execution and delivery of new and emerging mobility and technology services, transforming Toronto…
Added 13 mins ago
Enterprise Application Analyst
The Niagara Parks Commission
Niagara Falls, ON
Full-time
…and Microsoft SQL Server environment. Reporting to the Senior Manager, Information Technology, this role serves as the primary technical lead for several business-critical systems,…
Added 13 mins ago
Manager, Facilities & Capital Projects
The Louis Brier Home and Hospital
Vancouver, BC
Reporting to the Director of Operations, the Manager, Facilities & Capital Projects provides leadership to maintenance personnel, contractors, and service providers while supporting a…
Added 13 mins ago
Supervisor, Clinical Program Casual
Edgewood Health Network Inc
Toronto, ON
$43.27 to $57.69 CAD / hour
The ideal candidate will have strong leadership skills, clinical expertise, and a deep commitment to providing high-quality, client-centered care. They will be passionate about working…
Added 13 mins ago
Campground Maintenance Manager
Basecamp
Whistler, BC · Vancouver, BC · Kananaskis, AB · Canmore, AB · Calgary, AB
$55,000 to $60,000 CAD / year
Full-time
The Maintenance Manager plays an important leadership role in keeping our Sundance campground safe, functional, and guest-ready year-round. This position oversees all aspects of property…
Added 13 mins ago
Retail General Manager
Staples Canada
Granby, QC
Full-time
We are seeking a dynamic and strategic General Manager to lead our retail operations team and drive operational excellence. As a General Manager, you will champion our selling model,…
Added 13 mins ago
Health Care Aide
Seasons Retirement Communities LP
High River, AB
$22.05 to $26.81 CAD / hour
Opportunities for leadership development and career growth
Added 13 mins ago
Manager Clinical Operations & Program Services
Carlington Community Health Centre
Ottawa, ON
$46.88 to $55.15 CAD / hour
Full-time
The Manager of Clinical Operations and Program Services provides leadership, supervision and coordination for the day-to-day operations of CCHC’s clinical and support services. The Manager…
Added 26 mins ago
Ice Rink Operations Manager
Canlan Sports
Langley (District), BC · City of Langley, BC
Full-time
Canlan Sports is currently looking for an Ice Rink Operations Manager
Added 26 mins ago
IT Manager
Kepler Communications Inc.
Toronto, ON
Full-time
$1,500 annual professional development fund to support your growth.
Added 26 mins ago
Account Manager
Guardteck Security Corp.
Calgary, AB
$65,000 to $80,000 CAD / year
Full-time
Guardteck is seeking an Account Manager to manage client relationships and service delivery across a portfolio of security sites in Calgary, AB. This is a client-facing operations role…
Added 26 mins ago
Health And Safety Manager
Walker Industries
Barrie, ON
$95,000 to $105,000 CAD / year
Full-time
…Reporting directly to the VP, Health & Safety, the Health & Safety Manager will provide strategic and hands-on leadership across a diverse operational environment where safety leadership,…
Added 26 mins ago
Personal Lines Advisor
Team Insurance Brokers Inc.
Winnipeg, MB
Full-time
Added 26 mins ago
Business Development Representative (Ottawa)
Closer Conveyancing
Ottawa, ON
Full-time
…manage real estate transactions. Reporting to the Business Development Manager, you’ll be responsible for the territory spanning Ottawa and Peterborough through to the East GTA. You’ll…
Added 26 mins ago
Senior Relationship Manager, Commercial Banking
National Bank of Canada
AB · Edmonton, AB
Full-time
A career as Senior Relationship Manager in the Commercial & Wealth management team means having the responsibility of growing the portfolio of business clients assigned to you. The varied…
Added 26 mins ago
Transportation Engineering Manager
Watt Consulting Group Ltd. (WATT)
Victoria, BC
Full-time
…high-impact role for someone who enjoys combining technical leadership, team development, client relationships, and business…
Added 26 mins ago
Senior banking advisor
National Bank of Canada
Calgary, AB
Full-time
Participate in the development of your branch colleagues.

Mega Group Inc.

Customer Service Manager

Dryden, ON, Canada

Pay: Compensation: $22.00 - $25.00 per hour
Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

Apply About employer

Applications open in a new tab.

Original job description

Benefits

Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

About Us

Gould’s BrandSource Home Furnishings is one of Northwestern Ontario’s most respected names in home furnishings. Locally owned and operated for over 62 years. We've been a trusted shopping destination for generations, helping families furnish their homes with care, confidence, and quality.

Job Summary

Gould’s BrandSource Home Furnishings is seeking an experienced and customer-focused Customer Service Manager to join our growing team. In this role, you will be responsible for overseeing the resolution of inventory-related customer concerns, coordinating with vendors and suppliers, and ensuring a seamless customer experience throughout the order fulfillment process.

The ideal candidate is an effective communicator, skilled problem solver, and organized leader who thrives in a fast-paced retail environment. You will serve as the primary point of contact for escalated customer issues involving product availability, delayed shipments, damaged merchandise, special orders, and vendor-related concerns. Your success will be measured by your ability to improve customer satisfaction, maintain vendor relationships, and ensure accurate inventory communication across departments.

If you enjoy solving complex problems, building strong relationships, and delivering exceptional customer service, we encourage you to apply.

Why Join our Team?

Competitive Salary
Comprehensive benefits package
RRSP matching program
Positive and supportive work environment
Opportunity to work with a respected local retailer
Employee discounts on furniture and appliances

Responsibilities

Manage and resolve escalated customer service issues related to inventory shortages, delayed orders, backorders, damaged products, and special-order merchandise.
Serve as the primary liaison between customers, vendors and store operations to ensure timely issue resolution.
Investigate inventory discrepancies and collaborate with warehouse, purchasing, and sales teams to identify root causes and corrective actions.
Develop and maintain strong working relationships with vendors to expedite resolutions and improve service outcomes.
Oversee customer service processes and ensure all issues are documented accurately within company systems.
Track and report key customer service and inventory metrics, identifying opportunities for process improvement.
Ensure a high level of customer satisfaction by providing professional, empathetic, and solution-oriented service.
Assist with inventory counts, order reviews, and other operational projects as needed.
Perform additional duties as assigned to support overall store and organizational objectives.

Qualifications

Customer service, inventory management, retail operations, or related experience preferred.
Strong understanding of inventory processes, order management, and vendor relations.
Excellent verbal and written communication skills with the ability to handle difficult customer situations professionally.
Proven problem-solving, conflict resolution, and decision-making abilities.
Highly organized with exceptional attention to detail and follow-through.
Proficient in Microsoft Office Suite and inventory management software systems.
Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
Positive attitude with a strong commitment to customer satisfaction.
Team-oriented leader capable of working independently and collaboratively across departments.

What Success Looks Like

Customer inventory-related issues are resolved quickly and professionally.
Strong partnerships are maintained with vendors and suppliers.
Backorders, shortages, and delivery concerns are communicated proactively and effectively.
Inventory discrepancies are identified and addressed before they impact the customer experience.

Join Gould’s BrandSource Home Furnishings and play a key role in ensuring our customers receive the products they need, when they need them, while delivering outstanding service experience every step of the way.

Compensation: $22.00 - $25.00 per hour

As a proudly Canadian company, we are always searching for smart, eager, and passionate team members that reflect the communities we serve. Join our team today and take pride in helping our neighbours turn their houses into homes.

En tant qu'entreprise fièrement canadienne, nous sommes toujours à la recherche de membres d'équipe intelligents, enthousiastes et passionnés qui reflètent les communautés que nous servons. Joignez-vous à notre équipe dès aujourd'hui et soyez fiers d'aider nos voisins à transformer leur maison en foyer.

Apply About employer

More about this job

Responsibilities

The Customer Service Manager will oversee the resolution of inventory-related customer concerns and coordinate with vendors to ensure seamless order fulfillment. They are responsible for investigating inventory discrepancies and maintaining strong relationships with suppliers to improve service outcomes.

Requirements

Candidates should have experience in customer service, inventory management, or retail operations. Strong problem-solving, communication, and organizational skills are required, along with proficiency in Microsoft Office and inventory management software.

Skills

Customer service
Inventory management
Retail operations
Order management
Vendor relations
Conflict resolution
Problem-solving
Communication skills
Microsoft Office Suite
Data reporting
Leadership
Attention to detail

Benefits

Bonus
Dental insurance
Employee discounts
Health insurance
Paid time off
Training & development
Vision insurance
RRSP matching program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inventory Management
Retail
Vendor Relations
Order Fulfillment
Conflict Resolution
Microsoft Office
Inventory Control
Supply Chain
Reporting
Leadership
Problem Solving
Backorders
Logistics
Operations

Report this job