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Added 8 mins ago
E
Principal Product Manager - Identity Threat Detection and Response
Elastic
Canada
- Full-time
We’re looking for a Principal Product Manager to guide the vision, strategy, and execution for Identity Threat Detection and Response (ITDR) within Elastic Security. Attackers not only…
Added 1 hour ago
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Manager, Product and Industry Marketing
Autodesk
Montreal, QC
- Full-time
Join our team as a Manager, Product and Industry Marketing This people leader oversees the product marketing and strategy function within the Industrialized Construction and Informed Design…
Added 1 hour ago
EI
Portfolio Manager
Ecolab Inc.
Calgary, AB
- Full-time
8+ years of experience in program management, portfolio management, product development, or engineering leadership.
Added 1 hour ago
TI
Digital Marketing & Automation Manager - Bravo Insurance Services Ltd.
The InsureBC Group
Vancouver, BC
- Full-time
We are looking for a hands-on,forward-thinking Digital Marketing & Automation Manager to step into anestablished role and take it to the next level. This is not a greenfieldposition - we…
Added 1 hour ago
NH
Business Development Management - Private Label
Naturally Home Grown Foods
Surrey, BC
- Up to $110,000 CAD / year
- Full-time
…other strategic customers across North America. The Business Development Manager will manage opportunities from initial prospecting and customer engagement through commercial negotiations,…
Added 2 hours ago
A
Manager, Product and Industry Marketing
Autodesk
Montreal, QC
- Full-time
Join our team as a Manager, Product and Industry Marketing This people leader oversees the product marketing and strategy function within the Industrialized Construction and Informed Design…
Added 2 hours ago
A
Manager, Product and Industry Marketing
Autodesk
Montreal, QC
- Full-time
Join our team as a Manager, Product and Industry Marketing This people leader oversees the product marketing and strategy function within the Industrialized Construction and Informed Design…
Added 3 hours ago
SF
Sales Development Representative
Safe Fleet
Coquitlam, BC
- Full-time
The Sales Development Representative (SDR) will be the first point of contact for prospective customers looking for information about our products, the consistent voice that checks in with…
Added 3 hours ago
M
Senior Software Engineer - Card Network Integration
Marqeta
Remote, Canada
- Full-time
- Remote
…this role, you will help design and deliver scalable software solutions for batch and event driven processing of card network settlement and transaction data. You will own and deliver…
Added 4 hours ago
C
Field & Infusion Nurse (RPN/LPN)
Cencora
Belleville, ON · Bowmanville, ON · ON
- Part-time
Report adverse events, serious adverse events, product complaints in accordance with Innomar training and policies & procedures
Added 5 hours ago
RG
Shift Supervisor
ROCKWOOL Group
Grand Forks, BC
- Full-time
…relentlessly to enrich modern living through our innovative stone wool…
Added 5 hours ago
T
Portfolio Lead
TEKsystems
Toronto, ON
- $100 to $120 CAD / hour
- Full-time
…management domain expertise and can bridge business strategy, product vision, and technology delivery. You'll play a key role in defining the future state of portfolio management…
Added 6 hours ago
AD
Process Development Engineer
Active Dynamics Group
Toronto, ON
- Full-time
Coordinate pilot build with prototype development department, document & communicate lessons learned to Product/Project Engineer/Process Development Manager & ensure the lessons learned are…
Added 6 hours ago
IW
Senior Manager, Living Plan Portal - Canada
IG Wealth Management
Quebec, QC
- Full-time
…committees for production of client publications, advising on new product development and on the appropriateness of various financial planning…
Added 6 hours ago
IW
Senior Manager, Living Plan Portal - Canada
IG Wealth Management
MB · Manitoba, Canada
- Full-time
…committees for production of client publications, advising on new product development and on the appropriateness of various financial planning…
Added 6 hours ago
IW
Senior Manager, Living Plan Portal - Canada
IG Wealth Management
ON · Ontario, Canada
- Full-time
…committees for production of client publications, advising on new product development and on the appropriateness of various financial planning…
Added 6 hours ago
C
Software Implementation Specialist
CATALIS
AB · Edmonton, AB
- Full-time
…your primary focus will be understanding business rules and product requirements in order to configure software solutions for our clients. You will collaborate closely with a variety of…
Added 6 hours ago
M
Account Manager
Meltwater
Toronto, ON
- Full-time
Are you an attentive Account Manager with experience in serving SaaS customers? We're actively seeking professionals like yourself to join our dynamic team and take charge of managing,…
Added 6 hours ago
AD
Process Development Engineer
Active Dynamics
Toronto, ON
- $62,000 to $72,000 CAD / year
- Full-time
Coordinate pilot build with prototype development department, document & communicate lessons learned to Product/Project Engineer/Process Development Manager & ensure the lessons learned are…
Added 6 hours ago
T
Senior Manager, Engineering
TD
Toronto, ON
- Full-time
Work with senior business and Tech leaders to ensure our product capabilities and solutions are functionally aligned with requirements and that a fit for purpose solution is designed, with…
Added 7 hours ago
Dewatering Test Work Specialist
Metso
Sudbury, ON
You will join a team of Dewatering Test Work Specialists who support the Dewatering Testing Team Manager in the execution of dewatering test work on time, on budget and within scope. Also…
Added 7 hours ago
D
Principal Product Manager, Sandboxes
Docker
Remote, Canada
- Full-time
- Remote
The Products Team at Docker is looking for a Principal Product Manager to lead components of Docker Sandboxes. You will own and drive this strategic product area from high-level concept…
Added 7 hours ago
SF
Sales Development Representative
Safe Fleet
Coquitlam, BC
- Full-time
The Sales Development Representative (SDR) will be the first point of contact for prospective customers looking for information about our products, the consistent voice that checks in with…
Added 8 hours ago
E
Partner Solution Marketing Manager
Entrust
Canada
- Full-time
Entrust is seeking a Partner Product Marketing Manager to develop partner-specific messaging, content, and enablement that help turn strategic relationships into scalable go-to-market…
Added 8 hours ago
MI
Hemming Engineer
Magna International
Brampton, ON
- Full-time
Cosma provides a comprehensive range of body, chassis and engineering solutions to global customers. Through our robust product engineering, outstanding tooling capabilities and diverse…

Meltwater

Account Manager

Toronto, ON, Canada

For this role, the base salary range is $61,000 – $65,000 CAD. · Full-time

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Job details

Pay: For this role, the base salary range is $61,000 – $65,000 CAD.
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Description

What We’re Looking For:

Are you an attentive Account Manager with experience in serving SaaS customers? We're actively seeking professionals like yourself to join our dynamic team and take charge of managing, renewing, and driving growth for our valued accounts. As an Account Manager II, you'll play a crucial role in nurturing existing client relationships and maximizing their potential.

Meltwater offers more than employment - it's a voyage towards personal and professional advancement. Immerse yourself in an atmosphere that nurtures your skills, encourages mentorship, and champions inclusive leadership practices. Interact with experienced account managers and resilient leaders who are dedicated to supporting your growth journey.

Join our team, where you'll be embraced by a diverse community that honors your individual contributions and propels you toward realizing your full potential.

What You'll Do:

Manage, renew, and foster growth within assigned accounts following their transition from the Client Acquisition team.
Focus on driving sustainable, long-term growth while overseeing renewals, leveraging support from the Customer Success and Renewals teams.
Develop customized account plans and strategies aimed at optimizing customer retention and stimulating account growth.
Identify and actively pursue expansion opportunities within accounts, including upselling and cross-selling initiatives.
Collaborate closely with the Customer Success team to drive ongoing engagement and utilization of our solutions.
Partner with Renewals Representatives to ensure robust account retention and skillfully negotiate pricing agreements.
Cultivate and nurture strong relationships with key stakeholders within assigned accounts, driving both engagement and satisfaction.
Monitor customer usage patterns to inform strategic renewal and product expansion approaches.
Implement proactive sales processes to effectively counter competitive threats during renewal negotiations.

What You'll Bring:

A Bachelor's degree or higher is preferred for this role, empowering you to demonstrate your academic prowess and contribute effectively.
Proficiency in English is required, with excellent written and verbal communication skills in both languages.
A minimum of 4 years tenure in account management is desired, with an established track record in account management, growth, and renewals, within the software or SaaS domain.
Strong strategic thinking and execution capabilities, with a focus on customer retention and growth.
Ability to develop effective account plans and strategies aligned with customer goals.
A proactive approach to identifying and driving expansion opportunities within accounts.
Refined communication and collaboration abilities to seamlessly engage with both the Client Success and Renewals teams, fostering a synergistic environment for mutual achievement.
Results-oriented mindset with a focus on achieving growth targets and customer satisfaction.
Excellent written and verbal communication skills in English.
Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 to 4 days a week based in Toronto
The ability to legally work in the country of hire is required for this position.

What We Offer:

Flexible paid time off that allows you to have an enhanced work-life balance
Excellent medical, dental, and vision options
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

Compensation Overview:

At Meltwater, we believe great impact deserves great reward. Our compensation approach is data-driven, market-informed, and built to scale with your growth. We benchmark roles against external market data and use structured leveling frameworks to ensure fairness, consistency, and internal equity across teams and geographies.

These frameworks are based on objective, gender-neutral criteria in line with applicable pay transparency regulations.

For this role, the base salary range is $61,000 – $65,000 CAD.

The expected On-Target Earnings (OTE) range is $101,300 - $112,000 CAD, inclusive of base salary and performance-based variable pay.

Actual offers are determined based on job-related skills, experience, demonstrated capabilities, and work location. We typically hire within the range in a way that supports long-term growth, recognizing that compensation evolves as scope, performance, and impact expand over time.

We regularly review our compensation practices and conduct pay equity analyses to help ensure our decisions remain fair, objective, and market-aligned. Employees and candidates may request additional information on how compensation is determined, in line with local legal requirements.

Our Talent Acquisition Team is happy to walk you through the full compensation picture specific to your location and level during the interview process.

Where You'll Work: 110 Spadina Ave Suite 600

Our Story

At Meltwater, we believe that when you have the right people

in the right environment, great things happen.

Our platform empowers our 27,000 customers around the world

by transforming global media, social, and AI signals into actionable intelligence that leaders rely on to make faster, confident decisions.

But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and

find new solutions for our customers.

Our award-winning global culture drives everything we do and creates

an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along the way.

We are innovators at the core who see the potential in people, ideas

and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.

We’re proud of our diverse team of 2,200+ employees in 50 locations

across 25 countries around the world. No matter where you are,

you’ll work with people who care about your success and get the

support you need to unlock new heights in your career.

We are Meltwater. Inspired by innovation, powered by people.

Equal Employment Opportunity Statement

Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.

All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

We may use AI to assist in aspects of our hiring process, such as reviewing candidate information, capturing interview notes, and supporting interview activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.

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More about this job

Responsibilities

Manage assigned SaaS accounts through renewals and sustainable growth, developing account plans and pursuing upselling and cross-selling opportunities. Collaborate with Customer Success and Renewals teams to strengthen customer engagement and retention, negotiate pricing, and address competitive threats.

Requirements

At least 4 years of account management experience is desired, with a proven record in growth and renewals in software or SaaS. A bachelor's degree or higher is preferred, along with strong strategic, communication, and collaboration skills and the ability to work in the Toronto office 3 to 4 days per week.

Skills

Account Management
SaaS Customer Management
Account Renewals
Account Growth
Customer Retention
Account Planning
Upselling
Cross-Selling
Pricing Negotiation
Customer Usage Analysis
Sales Strategy
Strategic Thinking
Written Communication
Verbal Communication

Benefits

Flexible Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
Calm App Subscription
Hybrid Work
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Account Management
SaaS
Software
Account Renewals
Account Growth
Customer Retention
Account Plans
Upselling
Cross-Selling
Customer Success
Renewals
Pricing Negotiation
Stakeholder Engagement
Customer Usage Patterns
Sales Processes
Competitive Threats
Customer Satisfaction
Hybrid Work
Media Intelligence
Social Media Signals
Artificial Intelligence Signals

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