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Added 4 mins ago
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Principal Product Manager - Identity Threat Detection and Response
Elastic
Canada
- Full-time
We’re looking for a Principal Product Manager to guide the vision, strategy, and execution for Identity Threat Detection and Response (ITDR) within Elastic Security. Attackers not only…
Added 4 mins ago
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US Tax Manager
NPAworldwide
Toronto, ON
- Full-time
Due to continued growth and increasing U.S. tax client volumes, the firm is seeking an experienced U.S. Tax Manager to join its team on a full-time basis.
Added 5 mins ago
T
Personal Banking Associate Trainee
TD
Winnipeg, MB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 5 mins ago
General Duty Nurse (N2) - Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 5 mins ago
General Duty Nurse (N2) - Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 5 mins ago
General Duty Nurse (N2) - Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 5 mins ago
General Duty Nurse (N2) - Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 5 mins ago
General Duty Nurse (N2) - Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 5 mins ago
General Duty Nurse (N2) - Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 5 mins ago
General Duty Nurse (N2) - Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 5 mins ago
Licensed Practical Nurse (LPN) - Resource Team MNU
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Licensed Practical Nurse (LPN) is responsible for providing professional practical nursing services to designated patients,…
Added 5 mins ago
General Duty Nurse (N2) - Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 35 mins ago
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Unit Clerk, Kamloops Regional Correctional Centre (KRCC), Correctional Health Services - Kamloops, BC
Sanya’k̓ula
Kamloops, BC
- Full-time
…unit meetings and distributes to all staff after review by…
Added 35 mins ago
SJ
Assistant Store Manager - Peoples Jewellers -The Outlet Collection at Niagara
Signet Jewelers
Niagara-on-the-Lake, ON
- Full-time
Training - Associate Training System, Management Training System, District Manager in Training, Career Development and more
Added 50 mins ago
1
Office Manager - Ottawa, ON - 12727
123Dentist
Toronto, ON
- Full-time
The team located in Ottawa, ON are looking for a passionate, hard-working Office Manager on a full-time basis.
Added 50 mins ago
BD
Resource Development Coordinator
Blue Door Support Services
East Gwillimbury, ON
- Part-time
Reporting to the Resource Development Manager, the Bingo Volunteer Coordinator supports the coordination and scheduling of volunteers for Blue Door’s Bingo activities. The Coordinator is…
Added 1 hour ago
LT
IT Service Professional
LMI Technologies
Burnaby, BC
- Full-time
Working as part of our global IT team and reporting directly to the IT Service Manager at our Burnaby head office, your mission is to maintain peak operational workflow for our staff by…
Added 1 hour ago
AS
Recruiter III
Apex Systems
Vancouver, BC
- $38 to $44 USD / hour
- Full-time
3+ years of corporate and or search firm progressive recruiting experience hiring software engineers, tech manager and other technical roles.
Added 1 hour ago
M
Senior Data Analyst I, Product
Mistplay
Toronto, ON
- Full-time
…insightful analysis and driving analytics strategy. Reporting to the Manager of Data Analytics & Experimentation, you will collaborate with Product & Lifecycle Managers to plan and analyze…
Added 1 hour ago
A
Retail Lead - Cookstown, 2007, Ontario, Canada
adidas
Cookstown, ON
- Full-time
Assuming leadership responsibilities in the absence of the Store Manager.
Added 1 hour ago
Project Manager (Renewal)
Region of Waterloo
Kitchener, ON
Collaborates with other Facilities Management staff in the development, implementation, and maintenance of program metrics, data, and strategic/continuous improvement initiatives. Leads…
Added 1 hour ago
Public Health Nurse (Infectious Diseases)
Region of Waterloo
Kitchener, ON · Cambridge, ON · Waterloo, ON
Engages in research and monitors health-related publications, trends, and frameworks to guide program development, inform practice, and improve the health of priority and universal…
Added 1 hour ago
Director, Water and Wastewater Infrastructure Management
Region of Waterloo
Kitchener, ON
Supervises a Manager of Hydrogeology and Water Programs; Manager of Engineering and Planning; Manager of Infrastructure and Program Planning; Manager of Development Engineering; and…
Added 1 hour ago
T
Business Systems Analyst II
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
T
Quality Engineer II (VMS)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…

Meltwater

Account Manager

Toronto, ON, Canada

For this role, the base salary range is $61,000 – $65,000 CAD. · Full-time

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Job details

Pay: For this role, the base salary range is $61,000 – $65,000 CAD.
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Description

What We’re Looking For:

Are you an attentive Account Manager with experience in serving SaaS customers? We're actively seeking professionals like yourself to join our dynamic team and take charge of managing, renewing, and driving growth for our valued accounts. As an Account Manager II, you'll play a crucial role in nurturing existing client relationships and maximizing their potential.

Meltwater offers more than employment - it's a voyage towards personal and professional advancement. Immerse yourself in an atmosphere that nurtures your skills, encourages mentorship, and champions inclusive leadership practices. Interact with experienced account managers and resilient leaders who are dedicated to supporting your growth journey.

Join our team, where you'll be embraced by a diverse community that honors your individual contributions and propels you toward realizing your full potential.

What You'll Do:

Manage, renew, and foster growth within assigned accounts following their transition from the Client Acquisition team.
Focus on driving sustainable, long-term growth while overseeing renewals, leveraging support from the Customer Success and Renewals teams.
Develop customized account plans and strategies aimed at optimizing customer retention and stimulating account growth.
Identify and actively pursue expansion opportunities within accounts, including upselling and cross-selling initiatives.
Collaborate closely with the Customer Success team to drive ongoing engagement and utilization of our solutions.
Partner with Renewals Representatives to ensure robust account retention and skillfully negotiate pricing agreements.
Cultivate and nurture strong relationships with key stakeholders within assigned accounts, driving both engagement and satisfaction.
Monitor customer usage patterns to inform strategic renewal and product expansion approaches.
Implement proactive sales processes to effectively counter competitive threats during renewal negotiations.

What You'll Bring:

A Bachelor's degree or higher is preferred for this role, empowering you to demonstrate your academic prowess and contribute effectively.
Proficiency in English is required, with excellent written and verbal communication skills in both languages.
A minimum of 4 years tenure in account management is desired, with an established track record in account management, growth, and renewals, within the software or SaaS domain.
Strong strategic thinking and execution capabilities, with a focus on customer retention and growth.
Ability to develop effective account plans and strategies aligned with customer goals.
A proactive approach to identifying and driving expansion opportunities within accounts.
Refined communication and collaboration abilities to seamlessly engage with both the Client Success and Renewals teams, fostering a synergistic environment for mutual achievement.
Results-oriented mindset with a focus on achieving growth targets and customer satisfaction.
Excellent written and verbal communication skills in English.
Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 to 4 days a week based in Toronto
The ability to legally work in the country of hire is required for this position.

What We Offer:

Flexible paid time off that allows you to have an enhanced work-life balance
Excellent medical, dental, and vision options
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

Compensation Overview:

At Meltwater, we believe great impact deserves great reward. Our compensation approach is data-driven, market-informed, and built to scale with your growth. We benchmark roles against external market data and use structured leveling frameworks to ensure fairness, consistency, and internal equity across teams and geographies.

These frameworks are based on objective, gender-neutral criteria in line with applicable pay transparency regulations.

For this role, the base salary range is $61,000 – $65,000 CAD.

The expected On-Target Earnings (OTE) range is $101,300 - $112,000 CAD, inclusive of base salary and performance-based variable pay.

Actual offers are determined based on job-related skills, experience, demonstrated capabilities, and work location. We typically hire within the range in a way that supports long-term growth, recognizing that compensation evolves as scope, performance, and impact expand over time.

We regularly review our compensation practices and conduct pay equity analyses to help ensure our decisions remain fair, objective, and market-aligned. Employees and candidates may request additional information on how compensation is determined, in line with local legal requirements.

Our Talent Acquisition Team is happy to walk you through the full compensation picture specific to your location and level during the interview process.

Where You'll Work: 110 Spadina Ave Suite 600

Our Story

At Meltwater, we believe that when you have the right people

in the right environment, great things happen.

Our platform empowers our 27,000 customers around the world

by transforming global media, social, and AI signals into actionable intelligence that leaders rely on to make faster, confident decisions.

But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and

find new solutions for our customers.

Our award-winning global culture drives everything we do and creates

an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along the way.

We are innovators at the core who see the potential in people, ideas

and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.

We’re proud of our diverse team of 2,200+ employees in 50 locations

across 25 countries around the world. No matter where you are,

you’ll work with people who care about your success and get the

support you need to unlock new heights in your career.

We are Meltwater. Inspired by innovation, powered by people.

Equal Employment Opportunity Statement

Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.

All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

We may use AI to assist in aspects of our hiring process, such as reviewing candidate information, capturing interview notes, and supporting interview activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.

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More about this job

Responsibilities

Manage assigned SaaS accounts through renewals and sustainable growth, developing account plans and pursuing upselling and cross-selling opportunities. Collaborate with Customer Success and Renewals teams to strengthen customer engagement and retention, negotiate pricing, and address competitive threats.

Requirements

At least 4 years of account management experience is desired, with a proven record in growth and renewals in software or SaaS. A bachelor's degree or higher is preferred, along with strong strategic, communication, and collaboration skills and the ability to work in the Toronto office 3 to 4 days per week.

Skills

Account Management
SaaS Customer Management
Account Renewals
Account Growth
Customer Retention
Account Planning
Upselling
Cross-Selling
Pricing Negotiation
Customer Usage Analysis
Sales Strategy
Strategic Thinking
Written Communication
Verbal Communication

Benefits

Flexible Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
Calm App Subscription
Hybrid Work
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Account Management
SaaS
Software
Account Renewals
Account Growth
Customer Retention
Account Plans
Upselling
Cross-Selling
Customer Success
Renewals
Pricing Negotiation
Stakeholder Engagement
Customer Usage Patterns
Sales Processes
Competitive Threats
Customer Satisfaction
Hybrid Work
Media Intelligence
Social Media Signals
Artificial Intelligence Signals

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