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Added 14 mins ago
BB
Grant Specialist
Big Brothers Big Sisters of Toronto
Toronto, ON
- Contract
Grant Specialist (Full time 12-Month Contract)
Added 14 mins ago
Locum Family Physician
NorWest Community Health Centres
Greenstone, ON
Airfare, vehicle rental and gas receipts are reimbursed through Ontario Health Northern Specialist Program.
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BI
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BioSyent Inc
AB · Edmonton, AB
- Full-time
Can understand and communicate complex clinical data with credibility in a specialist setting
Added 14 mins ago
K
Media Planning Specialist
Klick
Toronto, ON
- Full-time
The Media Planning Specialist supports the development and execution of digital media campaigns that reach healthcare audiences across the US market. This role works closely with senior…
Added 14 mins ago
TH
Loss Prevention Specialist Full Time (OTTAWA AREA)
The Home Depot Canada
Ottawa, ON
- Full-time
The Asset Protection Specialist (APS) is primarily responsible for preventing and investigating financial loss caused by external and internal theft and fraud. The APS will drive execution…
Added 14 mins ago
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Loss Prevention Specialist Full Time (OTTAWA AREA)
The Home Depot Canada
Ottawa, ON
- Full-time
The Asset Protection Specialist (APS) is primarily responsible for preventing and investigating financial loss caused by external and internal theft and fraud. The APS will drive execution…
Added 28 mins ago
D
Customer Care Specialist - (M/W)
Dayuse
Montreal, QC
- $43,000 to $50,000 CAD / year
- Contract
As a Customer Care Specialist at Dayuse, you will be the direct voice of a global brand operating in 29 countries - handling real-time inquiries from guests with high expectations, across…
Added 43 mins ago
Claims Specialist
EBC Inc.
Mississauga, ON
EBC is looking for a Claims Specialist to join our Legal Team.
Added 43 mins ago
BC
Recreation Therapist
Brant Community Healthcare System
Brantford, ON
- Full-time
Added 43 mins ago
TI
Risk Program Specialist
TekStaff IT Solutions
Toronto, ON
- Contract
TekStaff's Client has a current vacancy for Operational Risk Program Specialist
Added 43 mins ago
BS
IAM Analyst
Brainhunter Systems Ltd
Toronto, ON
- Contract
The Information Security Specialist, Authentication services is responsible for the design, implementation, and operation of secure, scalable authentication and identity solutions across…
Added 59 mins ago
M(
Growth Marketing Specialist
MaintainX (An Autodesk Company)
Remote, Canada
- Full-time
- Remote
Added 1 hour ago
A
Gestionnaire de projet AI
Astek
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Added 1 hour ago
M
Senior Payroll and Accounting Specialist
Messagepoint
Toronto, ON
- Full-time
Messagepoint is seeking a detail-oriented and highly organized Senior Payroll and Accounting Specialist to support payroll and finance operations across Canada and the United States.
Added 1 hour ago
PA
Automotive Parts Advisor
Pfaff Automotive Partners Inc.
Newmarket, ON
- Full-time
Key Words: Automotive Parts Advisor, Parts Consultant, Parts Specialist, Parts Representative, Parts Associate, Dealership Parts Advisor, Counterperson, Counter Advisor, Runner, Aftermarket…
Added 1 hour ago
W
National Market Sector Lead - Healthcare
WSP
Montreal, QC
- Full-time
Development of future healthcare leaders and specialist expertise.
Added 1 hour ago
Senior Strategic Sourcing Specialist
Wawanesa Insurance
Calgary, AB · Winnipeg, MB · Toronto, ON · North York - Toronto, ON (Hybr, ON
Working under limited supervision, the Senior Strategic Sourcing Specialist is responsible for assisting Strategic Sourcing Managers by helping to manage vendor category management,…
Added 1 hour ago
S
UNIX Midrange Support Specialist
Systematix
Regina, SK
- $45 to $65 CAD / hour
- Contract
Systematix is currently seeking a UNIX Midrange Support Specialist to provide hands-on Linux and AIX server configuration, administration, and operational support within a large enterprise…
Added 1 hour ago
CS
Personal Assistant & Social Media Coordinator
Community Sports Partners
Remote, Canada
- Part-time
- Remote
Coordinate with existing marketing staff and the email/SMS specialist so responsibilities and approvals stay clear.
Added 1 hour ago
DD
Senior Loads & Dynamics Specialist
Dominion Dynamics
Toronto, ON
- Full-time
Added 2 hours ago
S
Intel Server Support Specialist
Systematix
Regina, SK
- $45 to $60 CAD / hour
- Contract
Systematix is currently seeking an Intel Server Support Specialist for our client, a major provincial utility organization, to support its Intelligent Networks & Infrastructure operations…
Added 2 hours ago
AY
Personal Assistant & Social Media Coordinator
AGS Youth Soccer Club
Toronto, ON
- Part-time
Coordinate with existing marketing staff and the email/SMS specialist so responsibilities and approvals stay clear
Added 2 hours ago
M
Instructional Designer
Mevotech
Mississauga, ON
- Full-time
…candidate will be a strong team player and seasoned learning specialist who can apply themselves in various aspects of learning design, including needs assessment, storyboarding, eLearning…
Added 2 hours ago
M
Instructional Designer
Mevotech
Mississauga, ON
- Full-time
…candidate will be a strong team player and seasoned learning specialist who can apply themselves in various aspects of learning design, including needs assessment, storyboarding, eLearning…
Added 3 hours ago
CD
Property Specialist Contract to March 31, 2027
CMHA Durham
Oshawa, ON
- Full-time
- Contract

Meltwater

AI Success Architect

Toronto, ON, Canada

For this role, the base salary range is $84,000 - $112,000. · Full-time

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Job details

Pay: For this role, the base salary range is $84,000 - $112,000.
Job type: Full-time
Experience: 5+ years of experience in solutions consulting, product specialist, or similar customer-facing technical roles
Posting language: English
Posted: Sep 30, 2026

Original job description

Description

What We’re Looking For:

We're looking for an AI Success Architect to join our Solutions Consulting team and own a new, post-sales discipline at Meltwater: helping our most sophisticated customers get real, measurable value out of our MCP solutions once they're live. This is not a support role and it's not a sales role. It's the connective tissue between what a customer has purchased and what they actually build with it. Customer Success owns everything inside the Meltwater product (searches, dashboards, boolean logic). The AI Success Architect owns everything on the other side of the connector: how a customer uses an LLM platform to turn Meltwater data into reports, briefs, and decisions, and how they responsibly combine that data with other sources they're bringing into the same environment. You'll be hands-on with customers from implementation through the life of the account, and you'll be a genuine authority on where AI and agentic tooling are headed, because our customers will expect you to be ahead of them.

What You'll Do:

Partner with customers from implementation onward to design how they'll use MCP and LLM platforms to work with Meltwater data, setting the technical and workflow foundation early so adoption sticks
Help customers build skills, agents, and repeatable workflows that turn raw Meltwater data into reports, briefs, and other deliverables their teams actually use
Develop and share best practices for combining Meltwater data with other datasets customers bring into their LLM environment, including guidance on structuring, prompting, and data hygiene
Act as the primary point of contact for the "outside the product" experience, working alongside CS, Account Managers, and Implementation so nothing falls in the gap between platform and product
Stay current on the fastest-moving part of the AI landscape (models, agent frameworks, MCP tooling) and translate what's new into practical guidance customers can use right away
Identify friction points or recurring questions across accounts and turn them into scalable enablement materials, playbooks, or internal feedback for the product team
Build trusted, senior-level relationships with sophisticated customer stakeholders who expect a true expert, not a generic support contact
Represent the voice of the customer internally, feeding real-world usage patterns and gaps back to Product and Solutions Consulting leadership

What You'll Bring:

5+ years of experience in solutions consulting, product specialist, or similar customer-facing technical roles
Hands-on fluency with LLM platforms and agentic tooling, including how to build and structure custom skills or agents, not just how to prompt one
Working understanding of MCP (Model Context Protocol) or comparable connector architectures, and how data flows from a platform into an LLM environment
Comfort translating a technical capability into a clear business workflow, and comfort translating a business need into the technical setup that solves for it
Experience supporting large, complex, or enterprise-scale accounts, including the patience and structure needed for phased implementations
A genuine curiosity about where AI is headed, evidenced by how you already use these tools, not just familiarity with the space
Strong cross-functional instincts and the ability to work smoothly alongside CS, Account Management, and Implementation without needing rigid handoffs
Excellent communication skills, credible with both technical stakeholders and senior business decision-makers
Prior experience with Meltwater's product suite or similar media intelligence/social listening platforms is a plus, but not required

What We Offer:

Flexible paid time off that allows you to have an enhanced work-life balance
Excellent medical, dental, and vision options
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

At Meltwater, we believe great impact deserves great reward. Our compensation approach is data-driven, market-informed, and built to scale with your growth. We benchmark roles against external market data and use structured leveling frameworks to ensure fairness, consistency, and internal equity across teams and geographies.

These frameworks are based on objective, gender-neutral criteria in line with applicable pay transparency regulations.

For this role, the base salary range is $84,000 - $112,000. Compensation may also include a performance-based bonus opportunity.

Actual offers are determined based on job-related skills, experience, demonstrated capabilities, and work location. We typically hire within the range in a way that supports long-term growth, recognizing that compensation evolves as scope, performance, and impact expand over time.

We regularly review our compensation practices and conduct pay equity analyses to help ensure our decisions remain fair, objective, and market-aligned. Employees and candidates may request additional information on how compensation is determined, in line with local legal requirements.

Our Talent Acquisition Team is happy to walk you through the full compensation picture specific to your location and level during the interview process.

Our Story

At Meltwater, we believe that when you have the right people

in the right environment, great things happen.

Our platform empowers our 27,000 customers around the world

by transforming global media, social, and AI signals into actionable intelligence that leaders rely on to make faster, confident decisions.

But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and

find new solutions for our customers.

Our award-winning global culture drives everything we do and creates

an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along the way.

We are innovators at the core who see the potential in people, ideas

and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.

We’re proud of our diverse team of 2,200+ employees in 50 locations

across 25 countries around the world. No matter where you are,

you’ll work with people who care about your success and get the

support you need to unlock new heights in your career.

We are Meltwater. Inspired by innovation, powered by people.

Equal Employment Opportunity Statement

Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.

All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

We may use AI to assist in aspects of our hiring process, such as reviewing candidate information, capturing interview notes, and supporting interview activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.

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More about this job

Responsibilities

Guide customers in designing and implementing workflows that use MCP and LLM platforms to turn Meltwater data into useful reports, briefs, and decisions. Build customer capability and scalable enablement resources, coordinate with internal teams, and share customer insights and emerging AI practices with product and leadership teams.

Requirements

Requires at least five years of experience in solutions consulting, product specialist, or similar customer-facing technical roles, along with hands-on fluency in LLM platforms, agentic tooling, and MCP or comparable connector architectures. Candidates should be experienced with complex accounts and phased implementations, able to translate between technical capabilities and business workflows, and communicate effectively with technical and senior business stakeholders.

Skills

Solutions Consulting
LLM Platforms
Agentic Tooling
Custom Skills and Agents
Model Context Protocol
Connector Architectures
Workflow Design
Data Structuring
Prompting
Data Hygiene
Enterprise Account Management
Customer Enablement
Cross-Functional Collaboration
Stakeholder Communication
Media Intelligence
Social Listening

Benefits

Flexible Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
Calm App Subscription
Hybrid Work Style
Professional Development Opportunities
Performance-Based Bonus Opportunity

Visa sponsorship

Not detected in the job text

Keywords

MCP
Model Context Protocol
LLM Platforms
Agentic Tooling
AI
Agent Frameworks
Connector Architectures
Meltwater
Media Intelligence
Social Listening
Customer Success
Solutions Consulting
Implementation
Custom Skills
AI Agents
Workflow Design
Data Integration
Data Hygiene
Prompting
Customer Enablement
Enterprise Accounts
Phased Implementations
Cross-Functional Collaboration
Product Feedback
Reports and Briefs

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