Find work in Canada.

327,931 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Save this search

Added 53 mins ago
Branch Sales Manager
MacDonald Search Group
Guelph, ON
Full-time
This is a hands-on, sales-driven leadership role. While the role includes responsibility for the branch and a small team, the primary focus is on winning business, strengthening customer…
Added 9 hours ago
Solutions Designer- Canada Public Sector, Federal
Cisco
Ottawa, ON · Kanata, Ontario
Full-time
You will join a team of Cisco pre-sales Solutions Engineers supporting the Canadian Federal public sector, including Defence and National Security. Our technically skilled and…
Added 10 hours ago
Inside Sales - Clover Capital | French Bilingual
Clover
Mississauga, ON
Full-time
…value-added services. This role supports the Clover Capital team by helping existing merchants access financing solutions that convert future card sales into working capital. You will focus…
Added 10 hours ago
Sales Representative
Capital Seaboard & G. Cefalu & Bro., Inc. (CGC Holdings, Inc)
AB · Edmonton, AB
Full-time
…ultimately acts as the face of our company by delivering outstanding customer service and building strong relationships. You will be responsible for selling our fine products to restaurants…
Added 11 hours ago
Senior Project Accountant | Construction
Turner Construction | Canada
Vancouver, BC
Full-time
…structures, joint ventures, specialized building types, and national clients, lead preparation and review of financial reporting, ensuring accuracy and compliance with Turner financial…
Added 11 hours ago
Senior Land Development Project Manager
WalterFedy
Kitchener, ON
Full-time
…projects, however, this could be expanded to include other service lines of the…
Added 11 hours ago
Assistant Hotel Manager
Sunshine Village Corporation
Banff, AB
The primary function of this role is to ensure that hotel service delivery and work performed by hotel supervisors meets, and exceeds, guest expectations. This role must be able to perform…
Added 11 hours ago
Shift Leader
Panda Restaurant Group
Calgary, AB
Full-time
Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with…
Added 12 hours ago
Energy & Industry Account Manager
Hilti Canada
Kitchener, ON
Full-time
…safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You’ll make sales…
Added 12 hours ago
Driver Recruiter
Transx Ltd
Rosser, MB
Full-time
…Recruiter to join our Human Resources – Driver Recruitment team in Winnipeg. Reporting to Driver Recruiting Manager, and under the guidance of the Team Lead, the Driver Recruiter is…
Added 13 hours ago
Senior Project Accountant | Construction
Turner Construction
Vancouver, BC
…structures, joint ventures, specialized building types, and national clients, lead preparation and review of financial reporting, ensuring accuracy and compliance with Turner financial…
Added 14 hours ago
Sales Representative
The Chefs' Warehouse
AB · Edmonton, AB
Full-time
…ultimately acts as the face of our company by delivering outstanding customer service and building strong relationships. You will be responsible for selling our fine products to restaurants…
Added 15 hours ago
Territory Sales Consultant
Alsco Uniforms
Surrey, BC
Full-time
Foster strong relationships with new customers to ensure smooth transition to service team.
Added 15 hours ago
Sales Representative - Grande Prairie, AB
Zedcor Security Solutions
Grande Prairie, AB
Full-time
…Canada and the United States, with emphasis on industry leading service levels, data-supported efficiency outcomes, and continued innovation. Zedcor services the Canadian market through…
Added 15 hours ago
Territory Sales Consultant
Alsco Uniforms
Surrey, BC · Vancouver, BC
Full-time
Foster strong relationships with new customers to ensure smooth transition to service team.
Added 16 hours ago
Senior Finance Operations Analyst, Collections & Cash Management
Liberty Mutual Canada
Toronto, ON
Full-time
…organizational objectives. In addition, the role supports key Accounts Payable activities and serves as the designated backup for the Accounts Payable function, ensuring continuity of…
Added 16 hours ago
Account Manager
Hilti Canada
Toronto, ON
Full-time
…safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You’ll make sales…
Added 16 hours ago
Field Regulatory Engineer
Keysight Technologies, Inc.
Mississauga, ON
…join the Product Environmental & Regulatory Compliance (PERCS) team within Customer Experience & Quality (CE&Q). This role is responsible for supporting Keysight's regulatory compliance and…
Added 16 hours ago
Représentant(e) en développement des affaires / Sales Development Representative
ADP
Montreal, QC
Full-time
Intérêt marqué pour la vente, le développement des affaires, une expérience en service à la clientèle (centre d’appels, services bancaires ou commerce de détail, un atout)
Added 16 hours ago
Staff Platform Engineer - Materia AI
Thomson Reuters
Toronto, ON
Full-time
Are you excited about building cloud-native platforms that power Agentic workloads? Join a dynamic and highly skilled team at Thomson Reuters, where we combine the agility and innovation of…
Added 18 hours ago
Corporate Traveller - Director of Customer Success Consultants & Onboarding - Toronto, ON
Flight Centre
ON
Leading a national team responsible for more than 2,000 customer accounts, you'll shape strategy, coach leaders, drive operational excellence, and influence business outcomes across the…
Added 18 hours ago
Director, Mortgage Collections & Default Recovery
Fairstone Bank
Toronto, ON
Full-time
Lead customer treatment strategies from the first missed payment through referral to legal recovery.
Added 18 hours ago
Manager Sales & Commercial Operations (MB & SK)
Southern Glazer’s Wine and Spirits, LLC
Winnipeg, MB · Regina, SK · Saskatoon, SK
Lead the sales execution activities of a diverse sales force covering one or multiple Provinces, achieving individual, team, and organizational quotas through strategic planning and…
Added 18 hours ago
Senior Finance Operations Analyst, Collections & Cash Management
Liberty Mutual Canada
Remote, Canada
Full-time · Remote
…organizational objectives. In addition, the role supports key Accounts Payable activities and serves as the designated backup for the Accounts Payable function, ensuring continuity of…
Added 19 hours ago
Financial Service Representative - LendDirect Office 1700
Attain Finance
Brampton, ON
Full-time
We’re looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.

Meltwater

Premium Support Program Manager

Toronto, ON, Canada

Pay: For this role, the base salary range is $60,000 - $90,000 CAD.
Job type: Full-time
Apply by: Oct 18, 2026
Experience: 4 years of SaaS experience with cross-departmental experience.
Posting language: English
Posted: Sep 18, 2026

Apply About employer

Applications open in a new tab.

Original job description

Description

What We’re Looking For:

Excited to embark on the journey of Premium Support Program Manager in Meltwater? We're seeking a dynamic individual like you to join our team and play a pivotal role in optimizing our Premium Support client journey. In the position of PSPM, you’ll spearhead the activation and fulfillment of our five Premium Support pillars. You will work closely with the accounts team, driving strategic conversations and initiatives internally and with clients to translate high-level requirements into actionable projects and tasks.

At Meltwater, you won't just thrive – you'll soar. Immerse yourself in an environment that fosters growth, where mentorship and inclusive leadership are not just buzzwords but core values. Rub shoulders with seasoned sellers and esteemed leaders, continuously learning and evolving alongside the best in the industry.

Join forces with us, and you'll become an integral part of a vibrant community that appreciates your unique contributions and empowers you to thrive. Let's embark on this journey together in PSPM and make a meaningful difference!

What You’ll Do:

Be Responsible for driving the execution of the key programs that achieve the client’s strategic objectives
Be responsible for a portfolio of Enterprise Premium Support clients
Cultivate enduring and meaningful business relationships with clients.
Monitor Premium Support consumption within the assigned portfolio, analyzing key themes and challenges, and providing insights to the account Customer Success Manager (CSM) as needed. Develop strategies and plans to address identified themes and challenges effectively.
Lead Premium Support activations and proactively address any concerns or feedback to boost client satisfaction and elevate the client experience.
Collaborate with Premium Support teams to establish a unified vision across our five pillars. Translate high-level requirements into actionable projects and tasks, empowering teams to drive successful execution.
Foster internal collaborations to ensure seamless coordination across teams. Gain deep insight into clients’ strategies and objectives, while overseeing the delivery of high-quality work with an unwavering commitment to excellence.

What You’ll Bring:

Bachelor’s degree or above, ideally in Business, Marketing, or Communication, laying the foundation for success in this role.
4 years of SaaS experience with cross-departmental experience.
Experience of working in at least one major business domain such as Retail, Consumer Goods, Government, Communications, Media, Tech Health, Life Sciences, Financial, or Agency.
Experience with large-scale implementations and associated challenges and requirements in the Enterprise sector.
Demonstrated capability to comprehend business challenges and employ robust analytical skills to address them effectively.
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization internally and externally, including executive and C-level.
Proficiency in Boolean logic and data structuring.
Ability to navigate shifting project objectives, timelines, and priorities to address the evolving needs of our clients in the intricate enterprise sector.
Excellent written and verbal communication skills in English.
Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week.
The ability to legally work in the country of hire is required for this position.

What We Offer:

Flexible paid time off that allows you to have an enhanced work-life balance
Excellent medical, dental, and vision options
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

Where You'll Work: 110 Spadina Ave, 6th floor, Toronto, ON M5V 2K4

Compensation Overview

At Meltwater, we believe great impact deserves great reward. Our compensation approach is data-driven, market-informed, and built to scale with your growth. We benchmark roles against external market data and use structured leveling frameworks to ensure fairness, consistency, and internal equity across teams and geographies.

These frameworks are based on objective, gender-neutral criteria in line with applicable pay transparency regulations.

For this role, the base salary range is $60,000 - $90,000 CAD.

Actual offers are determined based on job-related skills, experience, demonstrated capabilities, and work location. We typically hire within the range in a way that supports long-term growth, recognizing that compensation evolves as scope, performance, and impact expand over time.

We regularly review our compensation practices and conduct pay equity analyses to help ensure our decisions remain fair, objective, and market-aligned. Employees and candidates may request additional information on how compensation is determined, in line with local legal requirements.

Our Talent Acquisition Team is happy to walk you through the full compensation picture specific to your location and level during the interview process.

Our Story

At Meltwater, we believe that when you have the right people

in the right environment, great things happen.

Our platform empowers our 27,000 customers around the world

by transforming global media, social, and AI signals into actionable intelligence that leaders rely on to make faster, confident decisions.

But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and

find new solutions for our customers.

Our award-winning global culture drives everything we do and creates

an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along the way.

We are innovators at the core who see the potential in people, ideas

and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.

We’re proud of our diverse team of 2,200+ employees in 50 locations

across 25 countries around the world. No matter where you are,

you’ll work with people who care about your success and get the

support you need to unlock new heights in your career.

We are Meltwater. Inspired by innovation, powered by people.

Equal Employment Opportunity Statement

Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.

All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.

Apply About employer

More about this job

Responsibilities

The Premium Support Program Manager will drive the execution of key programs to achieve client strategic objectives and manage a portfolio of Enterprise Premium Support clients. They will analyze consumption data, address client challenges, and collaborate across teams to ensure a unified and high-quality client experience.

Requirements

Candidates must have at least 4 years of SaaS experience with a background in large-scale implementations and cross-departmental projects. A bachelor's degree is required, along with strong analytical skills and the ability to communicate effectively at the executive level.

Skills

SaaS
Project management
Strategic planning
Data analysis
Communication
Presentation skills
Boolean logic
Data structuring
Enterprise software
Customer success
Problem solving
Leadership
Account management

Benefits

Flexible paid time off
Medical insurance
Dental insurance
Vision insurance
CalmApp subscription
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Premium Support
Program Management
Enterprise
Customer Success
Account Management
Boolean Logic
Data Structuring
Strategic Objectives
Client Journey
Implementation
Business Analysis
Marketing
Communication
Hybrid Work
Meltwater
AI
Social Signals
Media Intelligence
Stakeholder Management

Report this job