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Added 3 mins ago
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Memorial University, Newfoundland and Labrador

WEB MANAGER (BAND LEVEL 9)

St. John's, NL, Canada

Pay: $67,414 to $91,929 CAD / year
Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Sep 24, 2026

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Original job description

WEB MANAGER (BAND LEVEL 9)

Division of Marketing and Communications

(Permanent Position)

DUTIES

Reporting to the Associate Director (Marketing), the Web Manager provides strategic and operational leadership for Memorial's web presence, including www.mun.ca and its subsites. The Web Content Manager leads a team of web professionals and works in close collaboration with Marketing and Communications, Information Technology Services (ITS), and academic and administrative units to ensure a high-quality, accessible, and effective digital experience. A key focus of the role is the ongoing enhancement and optimization of the university's TerminalFour web content management system (CMS). The Web Content Manager will:

Lead, supervise, and support a team responsible for web content and platform management
Direct the development, governance, and continuous improvement of the TerminalFour CMS in partnership with ITS
Establish and maintain institutional web standards, policies, templates, and governance practices
Provide subject-matter expertise and leadership in web strategy, content management, and user experience
Champion web accessibility and help ensure compliance with recognized standards (e.g., WCAG)
Use analytics and data-driven insights to inform decisions, improve performance, and enhance user experience
Plan and manage institutional web projects, including stakeholder engagement and delivery
Manage development and delivery of training and support programs for CMS users across the university
Collaborate with stakeholders to anticipate needs, identify opportunities, and advance continuous improvement
Ensure consistency, quality, usability, and effective stewardship of the university's web presence
Perform related duties as required

QUALIFICATIONS

Experience (5-8 years) in marketing, web, and/or communications management, including considerable experience in managing web teams and web tools as well as program and project management; graduation with an undergraduate degree from an approved college or university is required; or an equivalent combination of experience and training may be considered. The incumbent must have up-to-date knowledge of web standards and best practices; the ability to develop creative and effective web-based solutions to marketing and communications challenges; demonstrated ability to manage projects and meet deadlines; good knowledge of online marketing and communications design or development techniques and trends; and experience developing and managing a complex, institutional website are essential. Experience working in a similar capacity at a university or at a digital marketing agency, and familiarity with post-secondary education issues and trends, would be assets.

SALARY $67,414 - $91,929 per annum (Management and Professional)

An upscale hiring step has been applied to this position (Step 8)

CLOSING DATE October 6, 2026 by 5:00 p.m. NST

COMPETITION NO. MUN03637

Please note that we will ONLY accept applications for this position through our website https://www.mun.ca/hr/careers/

All qualified candidates are encouraged to apply; however, preference will be given to applicants who are legally entitled to work in Canada. Memorial University is committed to employment equity and diversity and encourages applications from all qualified candidates, including women; 2SLGBTQIA+ people; persons whose gender identity or gender expression is nonbinary or otherwise not cisgender; Indigenous peoples; racialized people; Black persons; and persons with disabilities. Memorial is committed to providing an inclusive learning and work environment.

If there is anything we can do to ensure your full participation during the application process, please contact equity@mun.ca directly and we will work with you to make appropriate arrangements.

The personal information requested in your application is collected under the authority of the Memorial University Act (RSNL 1990 c M-7) for the purpose of identifying and recruiting candidates; assessing applicant qualifications; and maintaining records pertaining to the administration of employment with Memorial University of Newfoundland.

If you are a successful candidate, this information will form part of your permanent employment record and will be used for other activities related to the employment process. This information may be disclosed to government departments and agencies as legally required; and to third party service providers, as necessary to administer programs and activities.

If you have any questions about the collection, use and disclosure of the information on this form, please contact MyHR, Department of Human Resources, at recruitment@mun.ca.

Please be advised that we are unable to provide updates on current competitions.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

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More about this job

Responsibilities

Lead the university's web team and oversee strategy, governance, standards, and continuous improvement of its TerminalFour CMS and institutional web presence. Manage web projects, accessibility, analytics, stakeholder collaboration, and training to ensure a consistent, effective, and high-quality digital experience.

Requirements

Requires 5–8 years of experience in marketing, web, or communications management, including web team and tool management and program or project management, plus an undergraduate degree or an equivalent combination of experience and training. Candidates must have current knowledge of web standards, experience managing complex institutional websites, and demonstrated project, online marketing, and communications capabilities; university or digital agency experience is an asset.

Skills

Web Team Leadership
Web Content Management
TerminalFour CMS
Web Governance
Web Strategy
Web Accessibility
User Experience
Web Analytics
Project Management
Stakeholder Engagement
Training and Support
Online Marketing
Communications
Institutional Website Management
Web Standards
Program Management

Visa sponsorship

Not detected in the job text

Keywords

TerminalFour
Content Management System
Web Content Management
Institutional Website
Web Strategy
Web Governance
Web Standards
Web Accessibility
WCAG
User Experience
Web Analytics
Data-Driven Insights
Project Management
Program Management
Stakeholder Engagement
Online Marketing
Marketing Communications
Digital Experience
Web Templates
Training Programs
Higher Education
Continuous Improvement

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