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Added 7 mins ago
A
Senior Service Designer
Aviso
Toronto, ON
- $95,000 to $105,000 CAD / year
- Full-time
Added 1 hour ago
CG
Food Service Worker
Compass Group Canada
Conception Bay South, NL
- Part-time
Resolve customer concerns and relays relevant information to supervisor.
Added 1 hour ago
LC
Pharmacy Assistant - CPS
Loblaw Companies Limited
Mississauga, ON
- Full-time
Looking for a career that offers a peaceful and high-tech work environment? Look no further than Central Pharmacy Services, - where tranquility and innovation go hand in hand. Our workplace…
Added 2 hours ago
AS
Casual Youth Care Worker
Abbotsford School District
Abbotsford, BC
- Temporary
Documenting intervention and progress and providing information to theschool basedteam for reports on students as required. Periodically review the effectiveness of implemented techniques,…
Added 3 hours ago
Fuel the Future - LTCA Apprenticeship Program in cooperation with SAIT Full-time study at SAIT sponsored by LTCA
Lufthansa Technik Canada
Calgary, AB
Added 4 hours ago
SD
CG26-36 Education Assistant
School District No. 6 (Rocky Mountain)
Golden, BC
- Full-time
For further information, please contact Kelsey Doolaar, Principal, 250-344-2201.
Added 4 hours ago
A
Senior Delivery Manager, Temporary
Aviso
Toronto, ON
- Temporary
Added 4 hours ago
B
Payroll Specialist
BGIS
Markham, ON
- Full-time
…in North America, Europe, Middle East, Australia and Asia. Further information is available at…
Added 4 hours ago
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Temporary Sales Support Associate
Coach
Markham, ON
- Part-time
Suggest add-on products, promote gift cards, and capture customer information where permitted.
Added 4 hours ago
C
Sales Associate II
Coach
Toronto, ON
- Part-time
…of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains…
Added 4 hours ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
…Resolving service issues reduces warranty costs, enables sales, and further improves Husky’s reputation in the…
Added 4 hours ago
HT
PD Service - Mechanical
Husky Technologies
Bolton, ON
- Full-time
…Resolving service issues reduces warranty spend, enables sales, and further improves Husky’s reputation in the…
Added 5 hours ago
B
Tenant Services Coordinator
BGIS
Toronto, ON
- Full-time
…North America, Europe, Middle East, Australia, and Asia. For further information, visit…
Added 5 hours ago
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Strategic Communications Team Lead, Western Canada
HDR
Vancouver, BC
- Full-time
…difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the…
Added 6 hours ago
AH
Physiotherapist II
Alberta Health Services
Spirit River, AB
- Full-time
Added 6 hours ago
L
Senior Field Engineer, Heavy Civil - Future Opportunities
Ledcor
Edmonton, AB
- Full-time
…application will be reviewed by our Recruiter. If you’re chosen for further consideration, our team will contact…
Added 6 hours ago
L
Project Coordinator, Heavy Civil - Future Opportunities
Ledcor
Edmonton, AB
- Full-time
…application will be reviewed by our Recruiter. If you’re chosen for further consideration, our team will contact…
Added 6 hours ago
L
Project Director, Heavy Civil - Future Opportunties
Ledcor
Edmonton, AB
- Full-time
…application will be reviewed by our Recruiter. If you’re chosen for further consideration, our team will contact…
Added 6 hours ago
L
Superintendent, Heavy Civil - Future Opportunities
Ledcor
Edmonton, AB
- Full-time
…application will be reviewed by our Recruiter. If you’re chosen for further consideration, our team will contact…
Added 6 hours ago
L
Planner/Scheduler, Heavy Civil - Future Opportunities
Ledcor
Edmonton, AB
- Full-time
…application will be reviewed by our Recruiter. If you’re chosen for further consideration, our team will contact…
Added 6 hours ago
L
Senior Project Manager, Heavy Civil - Future Opportunities
Ledcor
Edmonton, AB
- Full-time
…application will be reviewed by our Recruiter. If you’re chosen for further consideration, our team will contact…
Added 6 hours ago
L
Project Manager, Heavy Civil - Future Opportunities
Ledcor
Edmonton, AB
- Full-time
…application will be reviewed by our Recruiter. If you’re chosen for further consideration, our team will contact…
Added 7 hours ago
CK
Senior Financial Analyst, Financial Information and Controls
Circle K
Laval, QC
- Full-time
As part of Alimentation Couche-Tard's head office team, the Financial Information and Controls group plays a key role in the company.
Added 7 hours ago
CH
LPN Operating Room - 0.8 FTE
Clearpoint Health Network
Saskatoon, SK
- $42.9 to $45.97 CAD / hour
- Full-time
Maintains patient confidence and protects operations by keeping information confidential.
Added 7 hours ago
CH
Registered Nurse - Surgical 0.8 FTE
Clearpoint Health Network
Saskatoon, SK
- $41.76 to $55.28 CAD / hour
- Full-time
Maintains patient confidence and protects operations by keeping information confidential.

Mentimeter

Account Manager

Toronto, ON, Canada

Compensation span for this role: $80,000 - $97,000 CAD.

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Job details

Pay: Compensation span for this role: $80,000 - $97,000 CAD.
Experience: Experience of 2+ years as CSM or Account Manager in SaaS industry
Posting language: English
Posted: Oct 30, 2026

Original job description

Mentimeter is an engagement company with a simple goal: to make every leader better. Through interaction, insights and recommendations, its platform helps organizations turn participation into better understanding and stronger performance.

Founded in Stockholm in 2012, Mentimeter is used by 20 million people each month across 1.3 million organizations. At Mentimeter, we believe better leadership starts with listening and that the strongest results are achieved together. That’s why we foster a culture built on curiosity, collaboration and shared ownership. By joining us, you’ll help leaders turn participation into deeper understanding and stronger performance, advancing our ambition to help more than one billion people listen, learn and work better together.

As an Account Manager, you will lead the expansion of our existing Enterprise customers by focusing on revenue growth through renewals and up-sales while serving as a trusted adviser to our customers.

We expect you to have an entrepreneurial tempo with the main focus on commercial initiatives to drive revenue growth among our Enterprise customers. We are looking for someone who can create long-term and strategic relationships with out customers.

We use the theory of Predictable Revenue, and reference Dropbox and Slack when we see the future of Mentimeter. Mentimeter is a service that is loved globally and our growth has been almost 100% organic. Sales are currently growing over 10% per month and you will be the driving force to accelerate that growth even further.

Responsibilities for the role:

Full commercial ownership of our current HighTouch customers across North America.
Drive revenue growth by building a strong pipeline and expanding our customers. Your success is measured on Net Revenue Retention (NRR)
Manage a continuous pipeline for new expansion and up-sell opportunities
Ownership of renewals of ongoing agreements in order to prevent churn
Ability to assess business opportunities and use data in order to support decision-making towards customers
Develop a strategy for best-in-class scalable customer expansion and customer success
Collaborate together with Customer Success Managers on strategic enterprise customers in addition to working with other sales roles on a day to day basis
Work closely with the marketing and product team by serving as the voice of your customers as well as listening to the market needs

Responsibilities not included in the role:

Roll-out and adoption of our enterprise solution with our customers is mainly done by Customer Success Managers (Although for certain accounts that will be done by Relationship Managers as well)
Closing new customer contracts (Account Executives does that)
Day-to-day support (We have minimal support, and a support specialist is responsible for this)

Resources we have to support you:

World-class lead-generation from the Marketing and Product teams
Marketing and Sales team to support in analysis and tactics
Sales Development Representatives to support in lead qualification
Sales Operation function
Professional CRM and data gathering services (Intercom, Mixpanel, Google Analytics, Salesforce)

Must-haves for the role:

Experience of 2+ years as CSM or Account Manager in SaaS industry
Experience with Sales and achieving a sales quota.
Ability to assess business opportunities and use data to make informed decisions and persuade others
Passion for building long-term relationships as well as driving commercial initiatives with customers
Knowledge of software contract terms and conditions with the ability to create fair transactions
Strong negotiation, pipeline and forecasting skills
Excellent communication skills
Permitted to work & live permanently in Toronto, ON. (This is a hybrid role, which requires you to be in office 3 days a week. This can also be subject to change depending on business needs)

Nice to have:

Bachelor or masters degree (field not important)

Compensation model:

We strongly believe in the power of togetherness, and we put a lot of effort into collaboration, teamwork and helping each other whenever needed. We believe that every part of Mentimeter, from Sales Development Representatives and Account Executives to Frontend Developers and Marketing Managers contributes equally to our continued success. To foster and emphasize this culture and way of working, we apply a non-commission based salary model in our sales roles, which has proven to be very successful and appreciated across the team. You can read about our benefits and perks here. Compensation span for this role: $80,000 - $97,000 CAD.

What Mentimeter can offer
At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance.

All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page

AI and Hiring at Mentimeter
At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. AI strengthens our work, but it does not define it. At Mentimeter, we’re not building an AI-driven hiring process - we’re building a people-first culture, where technology helps us listen, learn, and grow together.

Culture at Mentimeter
At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users.

Learn more about our culture by visiting our Culture page.
Review our Privacy Policy for more information.

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More about this job

Responsibilities

Own commercial relationships with existing high-touch enterprise customers across North America, driving revenue growth through renewals, upselling, and expansion while meeting Net Revenue Retention targets. Build and manage an expansion pipeline, develop scalable customer expansion strategies, and collaborate with Customer Success, Sales, Marketing, and Product teams to support customers and share market insights.

Requirements

Candidates must have at least two years of experience as a Customer Success Manager or Account Manager in the SaaS industry, along with sales experience and a record of achieving sales quotas. They should bring strong negotiation, pipeline management, forecasting, communication, data-informed decision-making, and relationship-building skills, understand software contract terms, and be permitted to live and work permanently in Toronto.

Skills

Account Management
Customer Success
SaaS Sales
Revenue Growth
Renewals
Upselling
Pipeline Management
Sales Forecasting
Negotiation
Strategic Relationship Building
Data-Driven Decision-Making
Business Opportunity Assessment
Contract Terms and Conditions
Customer Expansion
Enterprise Sales
Communication

Benefits

Pension Contributions
Professional Development
Leadership Program
External Personal Coach
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Enterprise Customers
High-Touch Customers
Net Revenue Retention
Renewals
Upselling
Customer Expansion
Customer Success
Predictable Revenue
Sales Quota
Pipeline Management
Sales Forecasting
Negotiation
Software Contracts
Data-Driven Decision-Making
Sales Operations
Intercom
Mixpanel
Google Analytics
Salesforce
Marketing
Product Management

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