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Added 10 mins ago
Car Parts Advisor - Toyota
The Jim Pattison Auto Group
Victoria, BC
Ensure all customer and company information is handled with confidentiality and professionalism
Added 11 mins ago
P
Executive Administrative Assistant
Popular
St. Thomas, ON
- Full-time
Provide comprehensive administrative support to the Division Manager and management team, including managing calls, correspondence, mail distribution, document scanning, and recordkeeping.
Added 11 mins ago
RM
Caretaker Supervisor - Administrative Assistant 3 (AESES)
Recreation Manitoba
Winnipeg, MB
- Full-time
Post-Secondary Education (i.e. Business Administration, Management, Trades) is preferred.
Added 26 mins ago
TH
Lumber Associate Part-Time - 7245 Regina Northwest
The Home Depot
Regina, SK
- Part-time
…have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this…
Added 26 mins ago
SC
shift supervisor - Store# 04338, 45 SPORTSWORLD DRIVE
Starbucks Coffee Company
Kitchener, ON
- Full-time
Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
Added 26 mins ago
SC
shift supervisor - Store# 00122, SAANICH CENTER
Starbucks Coffee Company
Victoria, BC
- Full-time
Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
Added 26 mins ago
SC
shift supervisor - Store# 04576, CORNWALL & CYPRESS
Starbucks Coffee Company
Vancouver, BC
- Full-time
Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
Added 26 mins ago
SC
shift supervisor - Store# 78414, JOHN HART HIGHWAY AND MONTEREY ROAD
Starbucks Coffee Company
Prince George, BC
- Full-time
Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
Added 26 mins ago
Mine Planning Manager
Amrize
Mississauga, ON
Join Amrize as a Mine Planning Manager and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a company that’s building…
Added 26 mins ago
B
Tenant Services Coordinator
BGIS
Toronto, ON
- Full-time
BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling…
Added 41 mins ago
H
Strategic Communications Team Lead, Western Canada
HDR
Vancouver, BC
- Full-time
…communications strategy, stakeholder and public engagement, issues management, facilitation, and project…
Added 41 mins ago
TH
Associé(e) aux ventes (Temps partiel)
The Home Depot
Pointe-Claire, QC
- Part-time
…have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this…
Added 41 mins ago
TH
Lumber Sales Associate Part-Time - 7265 Saskatoon South
The Home Depot
Saskatoon, SK
- Part-time
…have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this…
Added 41 mins ago
AM
Director Digital Solutions & Business Growth
Arc Mercer
Barrie, ON
- Full-time
…Collaborating directly with senior leadership and the Director of Information Technology, you will bridge the gap between business strategy and execution, ensuring our organization stays…
Added 41 mins ago
NB
Wealth Associate
National Bank of Canada
London, ON
- Full-time
National Bank Financial - Wealth Management is the fifth largest investment brokerage firm in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000…
Added 41 mins ago
CS
Bilingual Banking IT Project Manager
Cynet Systems
Montreal, QC
- $64 to $69 CAD / hour
- Contract
10+ years of experience as a Project Manager within the banking industry.
Added 41 mins ago
NB
Associate
National Bank of Canada
Surrey, BC
- Full-time
National Bank Financial – Wealth Management is the fifth largest investment brokerage firm in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000…
Added 41 mins ago
M
CRM Project Manager
Monks
Toronto, ON
- Full-time
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of…
Added 41 mins ago
NB
Wealth Associate
National Bank of Canada
Laval, QC
- Full-time
National Bank Financial - Wealth Management is the fifth largest investment brokerage firm in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000…
Added 41 mins ago
NB
Chier Developer Data Engineering
National Bank of Canada
Montreal, QC
- Full-time
Data Engineering in the Personal Data Management and Valorisation team at
Added 56 mins ago
C
Business Continuity Manager
CarePartners
Waterloo, ON
- Full-time
Certification or training in Incident Management System, Incident Command System, Certified Emergency Manager, Emergency Management Prof
Added 56 mins ago
CC
Retail Shift Leader
Canna Cabana
Cranbrook, BC
- Part-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 1 hour ago
Health Care Aide - Casual
Optima Living
Morinville, AB
In collaboration with the Recreation Manager, assists residents with participation in preferred social and recreational activities and provides one-on-one recreation as needed.
Added 1 hour ago
AH
Administrative Support IV
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
Under the supervision of the Unit Manager and in collaboration with the Zone Hand and Wrist Assessment Therapist, The Admin Support IV manages complex referrals within Connect Care,…
Added 1 hour ago
AH
Unit Clerk
Alberta Health Services
Olds, AB
- Part-time
…Communicating effectively with the team and Charge Nurse and Unit Manager. Answering phones and taking messages in a calm professional manner. Organizing transport and diagnostic tests for…

Mentimeter

Account Manager

Toronto, ON, Canada

Compensation span for this role: $80,000 - $97,000 CAD.

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Job details

Pay: Compensation span for this role: $80,000 - $97,000 CAD.
Experience: Experience of 2+ years as CSM or Account Manager in SaaS industry
Posting language: English
Posted: Oct 30, 2026

Original job description

Mentimeter is an engagement company with a simple goal: to make every leader better. Through interaction, insights and recommendations, its platform helps organizations turn participation into better understanding and stronger performance.

Founded in Stockholm in 2012, Mentimeter is used by 20 million people each month across 1.3 million organizations. At Mentimeter, we believe better leadership starts with listening and that the strongest results are achieved together. That’s why we foster a culture built on curiosity, collaboration and shared ownership. By joining us, you’ll help leaders turn participation into deeper understanding and stronger performance, advancing our ambition to help more than one billion people listen, learn and work better together.

As an Account Manager, you will lead the expansion of our existing Enterprise customers by focusing on revenue growth through renewals and up-sales while serving as a trusted adviser to our customers.

We expect you to have an entrepreneurial tempo with the main focus on commercial initiatives to drive revenue growth among our Enterprise customers. We are looking for someone who can create long-term and strategic relationships with out customers.

We use the theory of Predictable Revenue, and reference Dropbox and Slack when we see the future of Mentimeter. Mentimeter is a service that is loved globally and our growth has been almost 100% organic. Sales are currently growing over 10% per month and you will be the driving force to accelerate that growth even further.

Responsibilities for the role:

Full commercial ownership of our current HighTouch customers across North America.
Drive revenue growth by building a strong pipeline and expanding our customers. Your success is measured on Net Revenue Retention (NRR)
Manage a continuous pipeline for new expansion and up-sell opportunities
Ownership of renewals of ongoing agreements in order to prevent churn
Ability to assess business opportunities and use data in order to support decision-making towards customers
Develop a strategy for best-in-class scalable customer expansion and customer success
Collaborate together with Customer Success Managers on strategic enterprise customers in addition to working with other sales roles on a day to day basis
Work closely with the marketing and product team by serving as the voice of your customers as well as listening to the market needs

Responsibilities not included in the role:

Roll-out and adoption of our enterprise solution with our customers is mainly done by Customer Success Managers (Although for certain accounts that will be done by Relationship Managers as well)
Closing new customer contracts (Account Executives does that)
Day-to-day support (We have minimal support, and a support specialist is responsible for this)

Resources we have to support you:

World-class lead-generation from the Marketing and Product teams
Marketing and Sales team to support in analysis and tactics
Sales Development Representatives to support in lead qualification
Sales Operation function
Professional CRM and data gathering services (Intercom, Mixpanel, Google Analytics, Salesforce)

Must-haves for the role:

Experience of 2+ years as CSM or Account Manager in SaaS industry
Experience with Sales and achieving a sales quota.
Ability to assess business opportunities and use data to make informed decisions and persuade others
Passion for building long-term relationships as well as driving commercial initiatives with customers
Knowledge of software contract terms and conditions with the ability to create fair transactions
Strong negotiation, pipeline and forecasting skills
Excellent communication skills
Permitted to work & live permanently in Toronto, ON. (This is a hybrid role, which requires you to be in office 3 days a week. This can also be subject to change depending on business needs)

Nice to have:

Bachelor or masters degree (field not important)

Compensation model:

We strongly believe in the power of togetherness, and we put a lot of effort into collaboration, teamwork and helping each other whenever needed. We believe that every part of Mentimeter, from Sales Development Representatives and Account Executives to Frontend Developers and Marketing Managers contributes equally to our continued success. To foster and emphasize this culture and way of working, we apply a non-commission based salary model in our sales roles, which has proven to be very successful and appreciated across the team. You can read about our benefits and perks here. Compensation span for this role: $80,000 - $97,000 CAD.

What Mentimeter can offer
At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance.

All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page

AI and Hiring at Mentimeter
At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. AI strengthens our work, but it does not define it. At Mentimeter, we’re not building an AI-driven hiring process - we’re building a people-first culture, where technology helps us listen, learn, and grow together.

Culture at Mentimeter
At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users.

Learn more about our culture by visiting our Culture page.
Review our Privacy Policy for more information.

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More about this job

Responsibilities

Own commercial relationships with existing high-touch enterprise customers across North America, driving revenue growth through renewals, upselling, and expansion while meeting Net Revenue Retention targets. Build and manage an expansion pipeline, develop scalable customer expansion strategies, and collaborate with Customer Success, Sales, Marketing, and Product teams to support customers and share market insights.

Requirements

Candidates must have at least two years of experience as a Customer Success Manager or Account Manager in the SaaS industry, along with sales experience and a record of achieving sales quotas. They should bring strong negotiation, pipeline management, forecasting, communication, data-informed decision-making, and relationship-building skills, understand software contract terms, and be permitted to live and work permanently in Toronto.

Skills

Account Management
Customer Success
SaaS Sales
Revenue Growth
Renewals
Upselling
Pipeline Management
Sales Forecasting
Negotiation
Strategic Relationship Building
Data-Driven Decision-Making
Business Opportunity Assessment
Contract Terms and Conditions
Customer Expansion
Enterprise Sales
Communication

Benefits

Pension Contributions
Professional Development
Leadership Program
External Personal Coach
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Enterprise Customers
High-Touch Customers
Net Revenue Retention
Renewals
Upselling
Customer Expansion
Customer Success
Predictable Revenue
Sales Quota
Pipeline Management
Sales Forecasting
Negotiation
Software Contracts
Data-Driven Decision-Making
Sales Operations
Intercom
Mixpanel
Google Analytics
Salesforce
Marketing
Product Management

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