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Added 5 mins ago
WI
Lifecycle Asset Data Lead - Buildings
WSP in Canada
Toronto, ON
- Full-time
…behind great design with the demands of long-term operational…
Added 5 mins ago
WI
Lifecycle Asset Data Lead - Buildings
WSP in Canada
Canada
- Full-time
…behind great design with the demands of long-term operational…
Added 5 mins ago
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Data Analytics Associate, CIB Business Management
TD
Toronto, ON
- Full-time
Deliver business-led analytics, data science, and AI-powered solutions that help Corporate & Investment Banking improve performance, identify opportunities, and make better-informed…
Added 5 mins ago
E
Specialist II TIS Application Observability
Enbridge
Calgary, AB · Edmonton, AB · Toronto, ON
- Full-time
…transform application and infrastructure telemetry into actionable insights that improve service reliability, reduce operational noise, and accelerate incident resolution. You will partner…
Added 5 mins ago
C
Manager, Program Management 1
CPKC
Calgary, AB
- Full-time
The Program Management Office (PMO) Manager supports engineering leadership by delivering transparent, accurate, and timely reporting on capital portfolio performance across North America.
Added 5 mins ago
C
Product Manager - Ceilings
CertainTeed
Mississauga, ON
- Full-time
We are seeking a strategic and commercially driven Product Manager, Ceilings to lead the growth and profitability of our ceilings product portfolio. This role develops and executes product…
Added 20 mins ago
TD
Associate Category Manager
The Dufresne Group
Winnipeg, MB
- Full-time
As an Associate Category Manager you will be responsible for category performance analysis and the administration, data maintenance, and data integrity of product information in the…
Added 35 mins ago
NM
Marketing Manager
Neeralta Manufacturing Inc.
Barrhead, AB
- Full-time
Role Description The Marketing Manager is a full-time, on-site position based in Barrhead, AB. This role is responsible for planning and executing marketing strategies that promote…
Added 35 mins ago
D|
Manager, Brand Marketing Insights - The Ordinary - Global
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON
- Full-time
Reporting into the Director, Brand - Global of the Ordinary, the Manager, Brand Marketing Insights - The Ordinary - Global will serve as the strategic bridge between consumer understanding,…
Added 1 hour ago
EP
Digital Marketing Lead
Earthscape Play
Remote, Canada
- $90,000 to $100,000 CAD / year
- Full-time
- Remote
Performance & KPIs: Own channel KPIs, including web traffic, leads, and social media engagement. Track results using Google Analytics (GA4) and native platform insights, then use what you…
Added 1 hour ago
IR
Website and Digital Experience Specialist
Islamic Relief Canada
Burlington, ON · ON · Ontario
- Full-time
Use analytics tools (e.g., Google Analytics, Search Console, heatmaps) to track and report on website performance
Added 1 hour ago
SR
Corporate Account Manager - SRS
s.t.o.p Restaurant Supply
Kitchener, ON
- $52,000 to $55,000 CAD / year
- Full-time
s.t.o.p. Restaurant Supply Ltd. is looking for a Project Account Manager that serves as the primary point of contact for a client throughout the lifecycle of their projects, ensuring their…
Added 1 hour ago
1H
Digital Marketing & Social Media Manager
1 Hotels
Toronto, ON
- $75,000 to $84,900 CAD / year
- Full-time
The Hotel is currently seeking a Digital Marketing & Social Media Manager to join our Marketing team. Reporting to the Director of Marketing, this integral role is responsible for the…
Added 1 hour ago
MI
Digital Marketing Manager
MIP Inc
Montreal, QC
- Full-time
Use analytics and customer insights to improve engagement, conversion and performance
Added 1 hour ago
Account Manager
Mentimeter
Toronto, ON
Mentimeter is an engagement company with a simple goal: to make every leader better. Through interaction, insights and recommendations, its platform helps organizations turn participation…
Added 1 hour ago
NF
Category Specialist
Nature's Fare Markets
Surrey, BC
- Full-time
Analyze category performance and sales trends to provide actionable insights to Category Manager(s).
Added 1 hour ago
AE
Warehouse Automation Processes Co-Op
Arc'teryx Equipment
New Westminster, BC
- $44,700 to $55,100 CAD / year
- Internship
Our team within warehousing and logistics focuses on enhancing supply chain efficiency through data insights. We work closely with cross functional departments to streamline operations and…
Added 1 hour ago
EP
Digital Marketing Lead
Earthscape Play
Elmira, ON
- Full-time
Performance & KPIs: Own channel KPIs, including web traffic, leads, and social media engagement. Track results using Google Analytics (GA4) and native platform insights, then use what you…
Added 1 hour ago
ML
Sr. Manager, HR - Commercial
Maple Leaf Foods Inc
Mississauga, ON
- $122,000 to $172,000 CAD / year
- Part-time
The Sr. Manager, HR – Commercial plays a key role in delivering Maple Leaf Foods’ People Strategy by partnering with our Commercial teams in the US and within our head office located in…
Added 1 hour ago
ML
Manager, HR Services
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
Lead, mentor, and develop the HR Services team to build capabilities and foster a high-performance culture.
Added 1 hour ago
A
CCaaS Developer
Accenture
Montreal, QC
- Full-time
Develop CCAI Insights configurations for post-call analytics, topic modeling, and sentiment analysis.
Added 1 hour ago
M
Senior Manager, Corporate Commercial Credit
Moneris
Toronto, ON
- Full-time
…with leaders across the organization, you will leverage data, analytics, and industry insights to guide risk-based decision-making, strengthen portfolio performance, and enhance Moneris’…
Added 2 hours ago
C&
Business Intelligence Analyst - Data and Automation
Communications & Power Industries (CPI)
Georgetown, ON
- $86,000 CAD / year
- Full-time
Reporting to the Business Process Improvement Manager, you will work with functional teams and local and corporate IT to establish priorities, define meaningful performance measures, and…
Added 2 hours ago
Senior Data Analyst
Government of Alberta
AB
This position reports to the Manager, Data and Analytics within the Modernization and Business Intelligence unit of Motor Vehicle Modernization branch of Traffic Safety Services (TSS)…
Added 2 hours ago
P
Client Segment Strategy & Execution
Procom
Toronto, ON
- $60 to $64 CAD / hour
- Contract
We are seeking a strategic, results-driven Senior Manager to lead growth, engagement, and client experience strategies across two priority client segments, including the Canadian Defence…

Mentimeter

Account Manager

Toronto, ON, Canada

Compensation span for this role: $80,000 - $97,000 CAD.

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Job details

Pay: Compensation span for this role: $80,000 - $97,000 CAD.
Experience: Experience of 2+ years as CSM or Account Manager in SaaS industry
Posting language: English
Posted: Oct 30, 2026

Original job description

Mentimeter is an engagement company with a simple goal: to make every leader better. Through interaction, insights and recommendations, its platform helps organizations turn participation into better understanding and stronger performance.

Founded in Stockholm in 2012, Mentimeter is used by 20 million people each month across 1.3 million organizations. At Mentimeter, we believe better leadership starts with listening and that the strongest results are achieved together. That’s why we foster a culture built on curiosity, collaboration and shared ownership. By joining us, you’ll help leaders turn participation into deeper understanding and stronger performance, advancing our ambition to help more than one billion people listen, learn and work better together.

As an Account Manager, you will lead the expansion of our existing Enterprise customers by focusing on revenue growth through renewals and up-sales while serving as a trusted adviser to our customers.

We expect you to have an entrepreneurial tempo with the main focus on commercial initiatives to drive revenue growth among our Enterprise customers. We are looking for someone who can create long-term and strategic relationships with out customers.

We use the theory of Predictable Revenue, and reference Dropbox and Slack when we see the future of Mentimeter. Mentimeter is a service that is loved globally and our growth has been almost 100% organic. Sales are currently growing over 10% per month and you will be the driving force to accelerate that growth even further.

Responsibilities for the role:

Full commercial ownership of our current HighTouch customers across North America.
Drive revenue growth by building a strong pipeline and expanding our customers. Your success is measured on Net Revenue Retention (NRR)
Manage a continuous pipeline for new expansion and up-sell opportunities
Ownership of renewals of ongoing agreements in order to prevent churn
Ability to assess business opportunities and use data in order to support decision-making towards customers
Develop a strategy for best-in-class scalable customer expansion and customer success
Collaborate together with Customer Success Managers on strategic enterprise customers in addition to working with other sales roles on a day to day basis
Work closely with the marketing and product team by serving as the voice of your customers as well as listening to the market needs

Responsibilities not included in the role:

Roll-out and adoption of our enterprise solution with our customers is mainly done by Customer Success Managers (Although for certain accounts that will be done by Relationship Managers as well)
Closing new customer contracts (Account Executives does that)
Day-to-day support (We have minimal support, and a support specialist is responsible for this)

Resources we have to support you:

World-class lead-generation from the Marketing and Product teams
Marketing and Sales team to support in analysis and tactics
Sales Development Representatives to support in lead qualification
Sales Operation function
Professional CRM and data gathering services (Intercom, Mixpanel, Google Analytics, Salesforce)

Must-haves for the role:

Experience of 2+ years as CSM or Account Manager in SaaS industry
Experience with Sales and achieving a sales quota.
Ability to assess business opportunities and use data to make informed decisions and persuade others
Passion for building long-term relationships as well as driving commercial initiatives with customers
Knowledge of software contract terms and conditions with the ability to create fair transactions
Strong negotiation, pipeline and forecasting skills
Excellent communication skills
Permitted to work & live permanently in Toronto, ON. (This is a hybrid role, which requires you to be in office 3 days a week. This can also be subject to change depending on business needs)

Nice to have:

Bachelor or masters degree (field not important)

Compensation model:

We strongly believe in the power of togetherness, and we put a lot of effort into collaboration, teamwork and helping each other whenever needed. We believe that every part of Mentimeter, from Sales Development Representatives and Account Executives to Frontend Developers and Marketing Managers contributes equally to our continued success. To foster and emphasize this culture and way of working, we apply a non-commission based salary model in our sales roles, which has proven to be very successful and appreciated across the team. You can read about our benefits and perks here. Compensation span for this role: $80,000 - $97,000 CAD.

What Mentimeter can offer
At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance.

All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page

AI and Hiring at Mentimeter
At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. AI strengthens our work, but it does not define it. At Mentimeter, we’re not building an AI-driven hiring process - we’re building a people-first culture, where technology helps us listen, learn, and grow together.

Culture at Mentimeter
At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users.

Learn more about our culture by visiting our Culture page.
Review our Privacy Policy for more information.

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More about this job

Responsibilities

Own commercial relationships with existing high-touch enterprise customers across North America, driving revenue growth through renewals, upselling, and expansion while meeting Net Revenue Retention targets. Build and manage an expansion pipeline, develop scalable customer expansion strategies, and collaborate with Customer Success, Sales, Marketing, and Product teams to support customers and share market insights.

Requirements

Candidates must have at least two years of experience as a Customer Success Manager or Account Manager in the SaaS industry, along with sales experience and a record of achieving sales quotas. They should bring strong negotiation, pipeline management, forecasting, communication, data-informed decision-making, and relationship-building skills, understand software contract terms, and be permitted to live and work permanently in Toronto.

Skills

Account Management
Customer Success
SaaS Sales
Revenue Growth
Renewals
Upselling
Pipeline Management
Sales Forecasting
Negotiation
Strategic Relationship Building
Data-Driven Decision-Making
Business Opportunity Assessment
Contract Terms and Conditions
Customer Expansion
Enterprise Sales
Communication

Benefits

Pension Contributions
Professional Development
Leadership Program
External Personal Coach
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Enterprise Customers
High-Touch Customers
Net Revenue Retention
Renewals
Upselling
Customer Expansion
Customer Success
Predictable Revenue
Sales Quota
Pipeline Management
Sales Forecasting
Negotiation
Software Contracts
Data-Driven Decision-Making
Sales Operations
Intercom
Mixpanel
Google Analytics
Salesforce
Marketing
Product Management

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