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Added 12 mins ago
B
Quality Engineer - US Cross Border Assignment
Barnard
BC · British Columbia, Canada
- Full-time
Barnard’s people are the reason for the success of the company. Our reputation attracts the highest quality personnel. People who are committed to producing projects that set a standard for…
Added 12 mins ago
ML
Foodservice Sales Manager
Maple Leaf Foods Inc
BC · British Columbia, Canada
- $96,000 to $141,000 CAD / year
- Part-time
The Regional Manager, Distribution Sales is responsible for the commercial performance, growth, and viability of protein products across all categories and customers in their portfolio.…
Added 12 mins ago
NB
Senior Private Banker
National Bank of Canada
Laval, QC
- Full-time
…build strong relationships, you will help provide adistinctive experience to some of the Bank’s most sophisticated…
Added 12 mins ago
NB
Banking Advisor
National Bank of Canada
Granby, QC
- Full-time
…approach and use your analytical skills in order to offer a people-centric experience for branch…
Added 12 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Nicolet, QC
- Full-time
…approach and use your analytical skills in order to offer a people-centric experience for branch…
Added 12 mins ago
FL
Store Manager
Foot Locker
Winnipeg, MB
- Full-time
…agility and edge that define the brand. We’re looking for great people who want to influence culture and the generation that is shaping what’s…
Added 12 mins ago
GD
GARAGE - Co-Manager - Vaughan Mills
Groupe Dynamite, Inc Garage
Vaughan, ON
- Full-time
Reporting to the Store Manager, your main focus as Co-Manager is to promote a positive omni channel shopping experience, build loyal client relationships and produce outstanding business…
Added 12 mins ago
GD
DYNAMITE - Sales Assistant Manager - Metropolis at Metrotown
Groupe Dynamite, Inc Garage
Burnaby, BC
- Full-time
Reporting to the Store Manager, your main focus as Sales Assistant Manager is to assist the Store Manager by providing leadership that optimizes sales results, with specific ownership of…
Added 28 mins ago
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Senior Service Designer
Aviso
Toronto, ON
- $95,000 to $105,000 CAD / year
- Full-time
…exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso' culture sets us apart. If you are looking for interesting and challenging work, at a company…
Added 28 mins ago
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Engineering Manager, Enterprise
Harvey
Toronto, ON
- Full-time
…are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with…
Added 42 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 42 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 58 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
…we serve with purpose, passion, and a deep commitment to the people who rely on…
Added 58 mins ago
BC
Social Worker
Brant Community Healthcare System
Brantford, ON
- Full-time
…we serve with purpose, passion, and a deep commitment to the people who rely on…
Added 58 mins ago
BC
Recreation Therapist
Brant Community Healthcare System
Brantford, ON
- Full-time
…we serve with purpose, passion, and a deep commitment to the people who rely on…
Added 58 mins ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
…we serve with purpose, passion, and a deep commitment to the people who rely on…
Added 58 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
…we serve with purpose, passion, and a deep commitment to the people who rely on…
Added 58 mins ago
BC
Registered Nurse- Paeds
Brant Community Healthcare System
Brantford, ON
- Full-time
…we serve with purpose, passion, and a deep commitment to the people who rely on…
Added 58 mins ago
BC
Registered Practical Nurse - Pre-Admission
Brant Community Healthcare System
Brantford, ON
- Full-time
…we serve with purpose, passion, and a deep commitment to the people who rely on…
Added 58 mins ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
…130 years of making a positive difference in the lives of the people we serve throughout our communities. We value Care, Accountability, Respect and Equity, and we are working together to…
Added 58 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
…130 years of making a positive difference in the lives of the people we serve throughout our communities. We value Care, Accountability, Respect and Equity, and we are working together to…
Added 58 mins ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
…we serve with purpose, passion, and a deep commitment to the people who rely on…
Added 58 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
…we serve with purpose, passion, and a deep commitment to the people who rely on…
Added 58 mins ago
BC
RPN Inpatient Rehabilitation
Brant Community Healthcare System
Brantford, ON
- Full-time
…we serve with purpose, passion, and a deep commitment to the people who rely on…
Added 58 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
…we serve with purpose, passion, and a deep commitment to the people who rely on…

Mentimeter

Account Manager

Toronto, ON, Canada

Compensation span for this role: $80,000 - $97,000 CAD.

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Job details

Pay: Compensation span for this role: $80,000 - $97,000 CAD.
Experience: Experience of 2+ years as CSM or Account Manager in SaaS industry
Posting language: English
Posted: Oct 30, 2026

Original job description

Mentimeter is an engagement company with a simple goal: to make every leader better. Through interaction, insights and recommendations, its platform helps organizations turn participation into better understanding and stronger performance.

Founded in Stockholm in 2012, Mentimeter is used by 20 million people each month across 1.3 million organizations. At Mentimeter, we believe better leadership starts with listening and that the strongest results are achieved together. That’s why we foster a culture built on curiosity, collaboration and shared ownership. By joining us, you’ll help leaders turn participation into deeper understanding and stronger performance, advancing our ambition to help more than one billion people listen, learn and work better together.

As an Account Manager, you will lead the expansion of our existing Enterprise customers by focusing on revenue growth through renewals and up-sales while serving as a trusted adviser to our customers.

We expect you to have an entrepreneurial tempo with the main focus on commercial initiatives to drive revenue growth among our Enterprise customers. We are looking for someone who can create long-term and strategic relationships with out customers.

We use the theory of Predictable Revenue, and reference Dropbox and Slack when we see the future of Mentimeter. Mentimeter is a service that is loved globally and our growth has been almost 100% organic. Sales are currently growing over 10% per month and you will be the driving force to accelerate that growth even further.

Responsibilities for the role:

Full commercial ownership of our current HighTouch customers across North America.
Drive revenue growth by building a strong pipeline and expanding our customers. Your success is measured on Net Revenue Retention (NRR)
Manage a continuous pipeline for new expansion and up-sell opportunities
Ownership of renewals of ongoing agreements in order to prevent churn
Ability to assess business opportunities and use data in order to support decision-making towards customers
Develop a strategy for best-in-class scalable customer expansion and customer success
Collaborate together with Customer Success Managers on strategic enterprise customers in addition to working with other sales roles on a day to day basis
Work closely with the marketing and product team by serving as the voice of your customers as well as listening to the market needs

Responsibilities not included in the role:

Roll-out and adoption of our enterprise solution with our customers is mainly done by Customer Success Managers (Although for certain accounts that will be done by Relationship Managers as well)
Closing new customer contracts (Account Executives does that)
Day-to-day support (We have minimal support, and a support specialist is responsible for this)

Resources we have to support you:

World-class lead-generation from the Marketing and Product teams
Marketing and Sales team to support in analysis and tactics
Sales Development Representatives to support in lead qualification
Sales Operation function
Professional CRM and data gathering services (Intercom, Mixpanel, Google Analytics, Salesforce)

Must-haves for the role:

Experience of 2+ years as CSM or Account Manager in SaaS industry
Experience with Sales and achieving a sales quota.
Ability to assess business opportunities and use data to make informed decisions and persuade others
Passion for building long-term relationships as well as driving commercial initiatives with customers
Knowledge of software contract terms and conditions with the ability to create fair transactions
Strong negotiation, pipeline and forecasting skills
Excellent communication skills
Permitted to work & live permanently in Toronto, ON. (This is a hybrid role, which requires you to be in office 3 days a week. This can also be subject to change depending on business needs)

Nice to have:

Bachelor or masters degree (field not important)

Compensation model:

We strongly believe in the power of togetherness, and we put a lot of effort into collaboration, teamwork and helping each other whenever needed. We believe that every part of Mentimeter, from Sales Development Representatives and Account Executives to Frontend Developers and Marketing Managers contributes equally to our continued success. To foster and emphasize this culture and way of working, we apply a non-commission based salary model in our sales roles, which has proven to be very successful and appreciated across the team. You can read about our benefits and perks here. Compensation span for this role: $80,000 - $97,000 CAD.

What Mentimeter can offer
At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance.

All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page

AI and Hiring at Mentimeter
At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. AI strengthens our work, but it does not define it. At Mentimeter, we’re not building an AI-driven hiring process - we’re building a people-first culture, where technology helps us listen, learn, and grow together.

Culture at Mentimeter
At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users.

Learn more about our culture by visiting our Culture page.
Review our Privacy Policy for more information.

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More about this job

Responsibilities

Own commercial relationships with existing high-touch enterprise customers across North America, driving revenue growth through renewals, upselling, and expansion while meeting Net Revenue Retention targets. Build and manage an expansion pipeline, develop scalable customer expansion strategies, and collaborate with Customer Success, Sales, Marketing, and Product teams to support customers and share market insights.

Requirements

Candidates must have at least two years of experience as a Customer Success Manager or Account Manager in the SaaS industry, along with sales experience and a record of achieving sales quotas. They should bring strong negotiation, pipeline management, forecasting, communication, data-informed decision-making, and relationship-building skills, understand software contract terms, and be permitted to live and work permanently in Toronto.

Skills

Account Management
Customer Success
SaaS Sales
Revenue Growth
Renewals
Upselling
Pipeline Management
Sales Forecasting
Negotiation
Strategic Relationship Building
Data-Driven Decision-Making
Business Opportunity Assessment
Contract Terms and Conditions
Customer Expansion
Enterprise Sales
Communication

Benefits

Pension Contributions
Professional Development
Leadership Program
External Personal Coach
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Enterprise Customers
High-Touch Customers
Net Revenue Retention
Renewals
Upselling
Customer Expansion
Customer Success
Predictable Revenue
Sales Quota
Pipeline Management
Sales Forecasting
Negotiation
Software Contracts
Data-Driven Decision-Making
Sales Operations
Intercom
Mixpanel
Google Analytics
Salesforce
Marketing
Product Management

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