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Added 7 mins ago
FH
Research Assistant
Fraser Health
Surrey, BC
- Temporary
Recruit and engage study participants, maintain physician leader databases, obtain informed consent, and provide guidance on research procedures.
Added 7 mins ago
BI
Hydrovac Operator
Badger Infrastructure Solutions Ltd
Alexis Whitecourt 232, AB · Whitecourt, AB
- Full-time
Supportive Employee Assistance Program (EAP) that allows for covered behavioral health visits
Added 7 mins ago
BI
Assistant Hydrovac Operator
Badger Infrastructure Solutions Ltd
Drayton Valley, AB
- Full-time
Supportive Employee Assistance Program (EAP) that allows for covered behavioral health visits
Added 7 mins ago
Clinical Operations Manager
Canadian Mental Health Association BC Division
Vancouver, BC
…Mood Clinical Care Network is an innovative new provincial program which aims to provide the right care at the right time to those with mood and/or anxiety disorders. Built on a stepped…
Added 7 mins ago
EB
Store Manager - Le Labo- Full time - Vancouver, CA
ELC Beauty LLC
Vancouver, BC
- Full-time
…the first step towards a long term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first…
Added 21 mins ago
CH
LPN - Operating Room - 0.8 FTE
Clearpoint Health Network Inc.
Saskatoon, SK
- Full-time
Performs related duties as assigned by leader.
Added 21 mins ago
CH
Registered Nurse - Operating Room 0.8 FTE
Clearpoint Health Network Inc.
Saskatoon, SK
- Full-time
Performs related duties as assigned by leader.
Added 21 mins ago
W
Warehouse Associate
Wesco
Colborne, ON
- Full-time
When you join Wesco, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. With our best-in-class product and…
Added 21 mins ago
E
Warehouse Person
Emerson
Brantford, ON
- Full-time
Actively participate in the cycle count program to maintain inventory accuracy and support operational excellence.
Added 22 mins ago
ML
MRO Supervisor
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
…the MRO Spare Parts Storeroom. Reporting to the Reliability Leader, this role has overall responsibility for the management of inventory levels, purchasing practices, and warehouse…
Added 22 mins ago
PT
Talent Acquisition & Development Manager (Confidential)
ProFound Talent Inc.
AB · Edmonton, AB
- Full-time
Our client, a well-established and respected leader in the Western Canadian wholesale distribution industry, is hiring a Talent Acquisition & Development Manager. With a long history of…
Added 22 mins ago
CB
Clinical Operations Manager
CMHA BC
Vancouver, BC
- Full-time
…Mood Clinical Care Network is an innovative new provincial program which aims to provide the right care at the right time to those with mood and/or anxiety disorders. Built on a stepped…
Added 22 mins ago
SA
Chief Executive Officer
Salt and Soil Capital
Vancouver, BC
- Full-time
…the autonomy to bring your vision to life, acting as both the leader and owner of your business. Your Board of Directors will work alongside you both at a strategic level and in addressing…
Added 36 mins ago
MO
Credit Operations Specialist
Meridian OneCap Credit Corp.
Toronto, ON · Etobicoke, ON
- Full-time
Added 36 mins ago
Production Worker
Smurfit Westrock
Winnipeg, MB
Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help…
Added 36 mins ago
PH
Registered Nurse Mental Health Program Enhanced Orientation Initiative
Providence Healthcare
Vancouver, BC
- Full-time
Our Mental Health Program is a global leader in the treatment of complex mental health disorders, and the largest integrated mental health program in British Columbia. Here, you’ll be part…
Added 36 mins ago
KI
GIS & AIS Substation Engineer with strong Power Systems engineering capability
Kleinfelder Inc
Calgary, AB · Edmonton, AB
- Full-time
Team leader and strong ability to work in a collaborative environment.
Added 36 mins ago
Quality Coordinator
Pomerleau
Vancouver, BC
Collaborate and use your expertise to determine personnel requirements and that quality program application tools are in place to ensure our client’s requirements and corporate objectives…
Added 36 mins ago
A
Community Liaison
AECOM
Yellowknife, NT
- $25.5 to $30 CAD / hour
- Part-time
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex…
Added 37 mins ago
P
Senior Manager - Construction Engineering & Methods
Pomerleau
Vancouver, BC
- Full-time
Pomerleau is a national leader in construction, delivering major projects across Canada. We believe in creating a workplace where people feel respected, supported, and empowered to grow.…
Added 37 mins ago
IE
Sr. Manager, Enterprise Transformation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
For more than 50 years, IMAX has been a global leader in entertainment technology, redefining how stories are experienced on the world’s biggest screens. Our mission is to power…
Added 37 mins ago
TG
PLC Programmer
Tri-Mach Group (TMG)
Stratford, ON
- Full-time
Industrial Contracting Solutions Inc. (ICS) is an industry leader in smart electrical solutions serving a variety of essential industries, ranging across the food supply chain from…
Added 37 mins ago
ML
Material Supply and Planning Manager
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
Reporting to the Site Leader, this role translates business and customer requirements into realistic, executable production plans. The manager connects demand, plant capacity, product mix,…
Added 37 mins ago
ML
Head of Cyber Risk and Compliance
Maple Leaf Foods Inc
Mississauga, ON
- Full-time
…Leaf Foods’ enterprise-wide cybersecurity and cyber resilience program, protecting the organization’s assets, data, operations, supply chain, manufacturing environments, and reputation in…
Added 37 mins ago
AR
Tooling Engineer Manager - Injection Mold - Automotive (35792)
Activ8 Recruitment & Solutions
Woodstock, ON
- $90,000 to $130,000 CAD / year
- Full-time
Collaborate closely with Production, Quality, Manufacturing Engineering, Program Management, and customers.

Mentimeter

Account Manager

Toronto, ON, Canada

Compensation span for this role: $80,000 - $97,000 CAD.

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Job details

Pay: Compensation span for this role: $80,000 - $97,000 CAD.
Experience: Experience of 2+ years as CSM or Account Manager in SaaS industry
Posting language: English
Posted: Oct 30, 2026

Original job description

Mentimeter is an engagement company with a simple goal: to make every leader better. Through interaction, insights and recommendations, its platform helps organizations turn participation into better understanding and stronger performance.

Founded in Stockholm in 2012, Mentimeter is used by 20 million people each month across 1.3 million organizations. At Mentimeter, we believe better leadership starts with listening and that the strongest results are achieved together. That’s why we foster a culture built on curiosity, collaboration and shared ownership. By joining us, you’ll help leaders turn participation into deeper understanding and stronger performance, advancing our ambition to help more than one billion people listen, learn and work better together.

As an Account Manager, you will lead the expansion of our existing Enterprise customers by focusing on revenue growth through renewals and up-sales while serving as a trusted adviser to our customers.

We expect you to have an entrepreneurial tempo with the main focus on commercial initiatives to drive revenue growth among our Enterprise customers. We are looking for someone who can create long-term and strategic relationships with out customers.

We use the theory of Predictable Revenue, and reference Dropbox and Slack when we see the future of Mentimeter. Mentimeter is a service that is loved globally and our growth has been almost 100% organic. Sales are currently growing over 10% per month and you will be the driving force to accelerate that growth even further.

Responsibilities for the role:

Full commercial ownership of our current HighTouch customers across North America.
Drive revenue growth by building a strong pipeline and expanding our customers. Your success is measured on Net Revenue Retention (NRR)
Manage a continuous pipeline for new expansion and up-sell opportunities
Ownership of renewals of ongoing agreements in order to prevent churn
Ability to assess business opportunities and use data in order to support decision-making towards customers
Develop a strategy for best-in-class scalable customer expansion and customer success
Collaborate together with Customer Success Managers on strategic enterprise customers in addition to working with other sales roles on a day to day basis
Work closely with the marketing and product team by serving as the voice of your customers as well as listening to the market needs

Responsibilities not included in the role:

Roll-out and adoption of our enterprise solution with our customers is mainly done by Customer Success Managers (Although for certain accounts that will be done by Relationship Managers as well)
Closing new customer contracts (Account Executives does that)
Day-to-day support (We have minimal support, and a support specialist is responsible for this)

Resources we have to support you:

World-class lead-generation from the Marketing and Product teams
Marketing and Sales team to support in analysis and tactics
Sales Development Representatives to support in lead qualification
Sales Operation function
Professional CRM and data gathering services (Intercom, Mixpanel, Google Analytics, Salesforce)

Must-haves for the role:

Experience of 2+ years as CSM or Account Manager in SaaS industry
Experience with Sales and achieving a sales quota.
Ability to assess business opportunities and use data to make informed decisions and persuade others
Passion for building long-term relationships as well as driving commercial initiatives with customers
Knowledge of software contract terms and conditions with the ability to create fair transactions
Strong negotiation, pipeline and forecasting skills
Excellent communication skills
Permitted to work & live permanently in Toronto, ON. (This is a hybrid role, which requires you to be in office 3 days a week. This can also be subject to change depending on business needs)

Nice to have:

Bachelor or masters degree (field not important)

Compensation model:

We strongly believe in the power of togetherness, and we put a lot of effort into collaboration, teamwork and helping each other whenever needed. We believe that every part of Mentimeter, from Sales Development Representatives and Account Executives to Frontend Developers and Marketing Managers contributes equally to our continued success. To foster and emphasize this culture and way of working, we apply a non-commission based salary model in our sales roles, which has proven to be very successful and appreciated across the team. You can read about our benefits and perks here. Compensation span for this role: $80,000 - $97,000 CAD.

What Mentimeter can offer
At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance.

All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page

AI and Hiring at Mentimeter
At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. AI strengthens our work, but it does not define it. At Mentimeter, we’re not building an AI-driven hiring process - we’re building a people-first culture, where technology helps us listen, learn, and grow together.

Culture at Mentimeter
At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users.

Learn more about our culture by visiting our Culture page.
Review our Privacy Policy for more information.

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More about this job

Responsibilities

Own commercial relationships with existing high-touch enterprise customers across North America, driving revenue growth through renewals, upselling, and expansion while meeting Net Revenue Retention targets. Build and manage an expansion pipeline, develop scalable customer expansion strategies, and collaborate with Customer Success, Sales, Marketing, and Product teams to support customers and share market insights.

Requirements

Candidates must have at least two years of experience as a Customer Success Manager or Account Manager in the SaaS industry, along with sales experience and a record of achieving sales quotas. They should bring strong negotiation, pipeline management, forecasting, communication, data-informed decision-making, and relationship-building skills, understand software contract terms, and be permitted to live and work permanently in Toronto.

Skills

Account Management
Customer Success
SaaS Sales
Revenue Growth
Renewals
Upselling
Pipeline Management
Sales Forecasting
Negotiation
Strategic Relationship Building
Data-Driven Decision-Making
Business Opportunity Assessment
Contract Terms and Conditions
Customer Expansion
Enterprise Sales
Communication

Benefits

Pension Contributions
Professional Development
Leadership Program
External Personal Coach
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Enterprise Customers
High-Touch Customers
Net Revenue Retention
Renewals
Upselling
Customer Expansion
Customer Success
Predictable Revenue
Sales Quota
Pipeline Management
Sales Forecasting
Negotiation
Software Contracts
Data-Driven Decision-Making
Sales Operations
Intercom
Mixpanel
Google Analytics
Salesforce
Marketing
Product Management

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