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Added 1 hour ago
AA
Spécialiste en ingénierie de la sécurité des commandes de vol/Flight Controls Safety Engineering Specialist
Airbus Aircraft
Montreal, QC
- Full-time
Added 1 hour ago
BI
Senior Brand Manager, Oncology
Boehringer Ingelheim
Burlington, ON
- Full-time
Responsible for leading the development and approval of all digital assets to support digital campaigns (eg. head office driven, paid digital and social media, Boehringer websites, 3rd…
Added 1 hour ago
AA
Spécialiste de la Sécurité au niveau avion / Aircraft Safety Specialist
Airbus Aircraft
Montreal, QC
- Full-time
The A220 commercial aircraft Programme is looking for Aircraft Safety Specialist to join our RMAS team based in Mirabel (Québec, Canada), where you will perform safety analysis, and review…
Added 3 hours ago
Senior Systems Analyst
OCS Ontario Cannabis Store
Toronto, ON
The Senior Systems Analyst serves as the lead analyst and solution design specialist for enterprise technology initiatives. Working within established architecture and solution direction,…
Added 3 hours ago
GD
Design Engineering C4 Systems Associate Specialist
General Dynamics Land Systems–Canada
London, ON
- Contract
Support test planning, execution, and reporting as assigned under supervision of test lead.
Added 3 hours ago
GD
Specialist, Trainer Maintenance
General Dynamics Land Systems–Canada
London, ON
- Full-time
…stooping, bending, twisting, kneeling and/or lying down to access some areas, as some tasks require working in areas with space constraints. The worker may also be required to lay on a…
Added 3 hours ago
S
Spécialiste en applications ERP / ERP Application Specialist
Smardt
Dorval, QC
- Full-time
Fournir un support fonctionnel pour les applications BC365 et les processus d'affaires connexes.
Added 3 hours ago
NB
Banking Advisor
National Bank of Canada
Kitchener, ON
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 4 hours ago
LD
TECH Specialist
London Drugs Limited
Chilliwack, BC
- $18.25 to $21.58 CAD / hour
- Other
…Electronics, and Photographic equipment. As a London Drugs TECH Specialist, you’ll be a trusted expert to our customers, helping them select the technical products perfectly suited to…
Added 5 hours ago
IH
Occupational Therapist - Occupational Therapy - Temp Full-time
Interior Health Authority
Kamloops, BC
- Full-time
…seniors referred by their family doctor, nurse practitioner, or specialist. The interprofessional team may include geriatricians, family physicians, mental health clinicians,…
Added 6 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
Flexible schedule trades and access to additional community locum support.
Added 6 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
100 Mile House, BC
- Internship
…specialties with the exception of interventional Cardiology. We have access to specialist advice electronically within the hospital…
Added 6 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kamloops, BC
- Full-time
Physicians interested in expanding their skills can access Maternity Care for BC (MC4BC) programs, designed to support ongoing professional development and excellence in maternity care…
Added 6 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kamloops, BC
- Full-time
Physicians interested in expanding their skills can access Maternity Care for BC (MC4BC) programs, designed to support ongoing professional development and excellence in maternity care…
Added 6 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
Flexible schedule trades and access to additional community locum support.
Added 6 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Williams Lake, BC
- Full-time
Onsite access to lab, ultrasound, and specialist support
Added 6 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
Outstanding Location – Free on-site parking, nearby shopping and banking, and easy access to specialist support, labs, diagnostics, and hospital services.
Added 6 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
The clinic is conveniently located adjacent to the hospital, providing easy access to medical services. It is situated on a scenic lakefront property, offering a tranquil environment for…
Added 6 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
Added 6 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Part-time
…a supportive, modern clinic. Our location in Kelowna brings access to pristine lakes, stunning mountains, world-class wineries, craft breweries, and an acclaimed food…
Added 6 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
Added 6 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Part-time
…five family physicians, a dermatologist, an internal medicine specialist, and our women’s health clinic. The location offers easy access to many desirable residential areas and is just a…
Added 6 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
The local community hospital offers strong specialist support, with most specialties and subspecialties available, along with state-of-the-art diagnostic services and treatment facilities.…
Added 6 hours ago
HM
Neurology
Health Match BC
Penticton, BC
- Internship
The neurology team in Penticton is seeking two general Neurologists to support the Penticton Regional Hospital and surrounding communities. Join a well-established, collegial group that…
Added 6 hours ago
HM
Neurology
Health Match BC
Penticton, BC
- Full-time
As a regional referral site for the South Okanagan, PRH offers local access to MRI, CT, EEG and EMG, along with additional specialist support within the hospital. The David E. Kampe Tower…

Mentimeter

Account Manager

Toronto, ON, Canada

Compensation span for this role: $80,000 - $97,000 CAD. · Full-time

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Job details

Pay: Compensation span for this role: $80,000 - $97,000 CAD.
Job type: Full-time
Apply by: Nov 29, 2026
Experience: Experience of 2+ years as CSM or Account Manager in SaaS industry
Posting language: English
Posted: Oct 30, 2026

Original job description

Mentimeter is an engagement company with a simple goal: to make every leader better. Through interaction, insights and recommendations, its platform helps organizations turn participation into better understanding and stronger performance.

Founded in Stockholm in 2012, Mentimeter is used by 20 million people each month across 1.3 million organizations. At Mentimeter, we believe better leadership starts with listening and that the strongest results are achieved together. That's why we foster a culture built on curiosity, collaboration and shared ownership. By joining us, you'll help leaders turn participation into deeper understanding and stronger performance, advancing our ambition to help more than one billion people listen, learn and work better together.

As an Account Manager, you will lead the expansion of our existing Enterprise customers by focusing on revenue growth through renewals and up-sales while serving as a trusted adviser to our customers.

We expect you to have an entrepreneurial tempo with the main focus on commercial initiatives to drive revenue growth among our Enterprise customers. We are looking for someone who can create long-term and strategic relationships with out customers.

We use the theory of Predictable Revenue, and reference Dropbox and Slack when we see the future of Mentimeter. Mentimeter is a service that is loved globally and our growth has been almost 100% organic. Sales are currently growing over 10% per month and you will be the driving force to accelerate that growth even further.

Responsibilities for the role:

Full commercial ownership of our current HighTouch customers across North America.
Drive revenue growth by building a strong pipeline and expanding our customers. Your success is measured on Net Revenue Retention (NRR)
Manage a continuous pipeline for new expansion and up-sell opportunities
Ownership of renewals of ongoing agreements in order to prevent churn
Ability to assess business opportunities and use data in order to support decision-making towards customers
Develop a strategy for best-in-class scalable customer expansion and customer success
Collaborate together with Customer Success Managers on strategic enterprise customers in addition to working with other sales roles on a day to day basis
Work closely with the marketing and product team by serving as the voice of your customers as well as listening to the market needs

Responsibilities not included in the role:

Roll-out and adoption of our enterprise solution with our customers is mainly done by Customer Success Managers (Although for certain accounts that will be done by Relationship Managers as well)
Closing new customer contracts (Account Executives does that)
Day-to-day support (We have minimal support, and a support specialist is responsible for this)

Resources we have to support you:

World-class lead-generation from the Marketing and Product teams
Marketing and Sales team to support in analysis and tactics
Sales Development Representatives to support in lead qualification
Sales Operation function
Professional CRM and data gathering services (Intercom, Mixpanel, Google Analytics, Salesforce)

Must-haves for the role:

Experience of 2+ years as CSM or Account Manager in SaaS industry
Experience with Sales and achieving a sales quota.
Ability to assess business opportunities and use data to make informed decisions and persuade others
Passion for building long-term relationships as well as driving commercial initiatives with customers
Knowledge of software contract terms and conditions with the ability to create fair transactions
Strong negotiation, pipeline and forecasting skills
Excellent communication skills
Permitted to work & live permanently in Toronto, ON. (This is a hybrid role, which requires you to be in office 3 days a week. This can also be subject to change depending on business needs)

Nice to have:

Bachelor or masters degree (field not important)

Compensation model:

We strongly believe in the power of togetherness, and we put a lot of effort into collaboration, teamwork and helping each other whenever needed. We believe that every part of Mentimeter, from Sales Development Representatives and Account Executives to Frontend Developers and Marketing Managers contributes equally to our continued success. To foster and emphasize this culture and way of working, we apply a non-commission based salary model in our sales roles, which has proven to be very successful and appreciated across the team. You can read about our benefits and perks here. Compensation span for this role: $80,000 - $97,000 CAD.

What Mentimeter Can Offer

At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It's not all about work though, we also offer a very healthy view on work-life balance.

All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page

AI and Hiring at Mentimeter

At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. AI strengthens our work, but it does not define it. At Mentimeter, we're not building an AI-driven hiring process - we're building a people-first culture, where technology helps us listen, learn, and grow together.

Culture at Mentimeter

At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users.

Learn more about our culture by visiting our Culture page.

Review our Privacy Policy for more information.

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More about this job

Responsibilities

Own commercial relationships with existing high-touch enterprise customers across North America, driving revenue growth through renewals, upselling, and expansion while achieving Net Revenue Retention targets. Build and manage an expansion pipeline, develop scalable customer expansion strategies, use data to guide customer decisions, and collaborate with Customer Success, Sales, Marketing, and Product teams.

Requirements

Candidates need at least two years of experience as a Customer Success Manager or Account Manager in the SaaS industry, along with sales experience and a record of achieving sales quotas. They should be skilled in data-informed business assessment, relationship building, software contract terms, negotiation, pipeline management, forecasting, and communication, and must be permitted to live and work permanently in Toronto, Ontario.

Skills

Account Management
Customer Success
SaaS Sales
Revenue Growth
Renewals
Upselling
Pipeline Management
Sales Forecasting
Negotiation
Data-Driven Decision-Making
Strategic Relationship Building
Commercial Acumen
Contract Management
Customer Expansion
Communication
Cross-Functional Collaboration

Benefits

Pension Contributions
Professional Development
Leadership Program
External Personal Coach
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Enterprise Customers
Account Management
Customer Success
Net Revenue Retention
Renewals
Upselling
Customer Expansion
Revenue Growth
Pipeline Management
Sales Quota
Sales Forecasting
Negotiation
Software Contracts
Predictable Revenue
Salesforce
Intercom
Mixpanel
Google Analytics
Lead Generation
Customer Success Managers
Account Executives
Marketing
Product Management

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