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Added 4 mins ago
KR
Accounting Manager
Kassen Recruitment
Medicine Hat, AB
- Full-time
…activities and support financial reporting, compliance, and business performance. This is a senior-level opportunity for an accounting professional who enjoys combining hands-on financial…
Added 4 mins ago
G-
Route Manager
GFL - Sewer Technologies Division
Coquitlam, BC
- Full-time
Team Leadership & Development: Direct, coach, and support route supervisors and curbside drivers. Lead hiring, onboarding, performance evaluations, and workforce planning to promote a…
Added 4 mins ago
M
Directeur principal, Exploitation du commerce de détail – Québec
MEC
Montreal, QC
- Full-time
This is a high-impact senior leadership role responsible for owning and accelerating MEC’s Québec retail business. As Senior Director, Retail – Québec, you operate as the regional business…
Added 5 mins ago
Assistant Manager
Lammle's Western Wear
Saskatoon, SK
You are motivated by achieving results, exceeding business objectives and goals, and delivering exceptional customer service in a retail environment. As a leader, you foster an environment…
Added 5 mins ago
Assistant Manager
Lammle's Western Wear
Edmonton, AB
You are motivated by achieving results, exceeding business objectives and goals, and delivering exceptional customer service in a retail environment. As a leader, you foster an environment…
Added 5 mins ago
BB
Retail Store Manager
Best Buy Canada
Abbotsford, BC · Coquitlam, BC · Langley (District), BC · Surrey, BC
- Full-time
Oversee all aspects of our store, from leading a team of assistant store leaders, team leads and advisors to partnering with all areas of the business, and vendors
Added 35 mins ago
S
Business Metrics Analyst
SaskTel
Regina, SK
- Full-time
…and external benchmarks and recommends strategies to improve business unit performance at Manager, Director or Vice President level and shares the information with various external industry…
Added 35 mins ago
OG
Olive Garden, Waterloo - General Manager
Olive Garden Canada
Waterloo, ON
- Full-time
Ability to understand complex business metrics and Key Performance Indicators and recognize how they can be improved
Added 35 mins ago
NC
Sales Manager
NAPA Canada
Toronto, ON
- Full-time
Strong leadership and team development skills, with the ability to recruit, train, coach, and motivate high-performing sales teams.
Added 35 mins ago
C
Retail Contingent
Coach
Ottawa, ON
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 35 mins ago
MM
Head of People
Martell Media
Kelowna, BC
- Full-time
Coach leaders and managers to improve communication, feedback, accountability, decision-making, and team performance.
Added 35 mins ago
Client Services Manager
Wenco (a Hitachi Construction Machinery subsidiary)
Richmond, BC
Lead and develop the North America Client Services team: set clear performance expectations, coach, give regular feedback and hold people accountable for getting things done
Added 50 mins ago
ST
Corporate Travel Team Lead (Sabre Specialist)
Snowstorm Technologies
Vancouver, BC
- Full-time
Lead, coach, and support a team of Corporate Travel Advisors.
Added 50 mins ago
SI
Wireless Sales Consultant
Staples Inc.
Burnaby, BC
- Part-time
…self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve…
Added 1 hour ago
D
Product Owner, Product management
Desjardins
Montréal-Ouest, QC
- Full-time
…work in close collaboration with the project developer and business analyst to ensure the solution meets user needs and that the project’s expected benefits are delivered. You will manage…
Added 1 hour ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
Develop and quantify relationships between package performance, polymer properties, preform design, injection molding, reheating, and stretch blow molding processes.
Added 1 hour ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Translate financial information into actionable business insights that improve profitability, working capital, cash flow, and operational performance.
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 hour ago
M
Account Manager
Mentimeter
Toronto, ON
- Full-time
…organizations turn participation into better understanding and stronger…
Added 1 hour ago
Manager, Scheduling
Aecon
Calgary, AB
Establish and monitor productivity assumptions and performance metrics in collaboration with construction and project controls teams.
Added 1 hour ago
KB
Opportunities for Department Manager
Kent Building Supplies
Halifax, NS
- Full-time
Coach and develop team members through regular feedback, performance conversations, and identifying growth opportunities.
Added 1 hour ago
MM
Technical Leader
Martell Media
Waterloo, ON
- Full-time
This is a player-coach role for someone who can move fluidly between architecture, product decisions, hands-on development, and team leadership. You'll partner closely with the Business…
Added 1 hour ago
KB
Opportunities for Department Manager
Kent Building Supplies
Lower Sackville, NS
- Full-time
Coach and develop team members through regular feedback, performance conversations, and identifying growth opportunities.
Added 1 hour ago
KB
Opportunities for Department Manager
Kent Building Supplies
Dartmouth, NS
- Full-time
Coach and develop team members through regular feedback, performance conversations, and identifying growth opportunities.
Added 1 hour ago
BR
League Manager (Greater Toronto Area)
Brodie Rec League
Brampton, ON · Mississauga, ON · Oakville, ON · Toronto, ON · Vaughan, ON
- $50,000 to $80,000 CAD / year
- Full-time
…the floor. You're accountable for them: you set the standard, coach your GDL, and make every performance and discipline call, bringing your GDL into each one so they learn how it's…

Mentimeter

Account Manager

Toronto, ON, Canada

Compensation span for this role: $80,000 - $97,000 CAD. · Full-time

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Job details

Pay: Compensation span for this role: $80,000 - $97,000 CAD.
Job type: Full-time
Apply by: Nov 29, 2026
Experience: Experience of 2+ years as CSM or Account Manager in SaaS industry
Posting language: English
Posted: Oct 30, 2026

Original job description

Mentimeter is an engagement company with a simple goal: to make every leader better. Through interaction, insights and recommendations, its platform helps organizations turn participation into better understanding and stronger performance.

Founded in Stockholm in 2012, Mentimeter is used by 20 million people each month across 1.3 million organizations. At Mentimeter, we believe better leadership starts with listening and that the strongest results are achieved together. That's why we foster a culture built on curiosity, collaboration and shared ownership. By joining us, you'll help leaders turn participation into deeper understanding and stronger performance, advancing our ambition to help more than one billion people listen, learn and work better together.

As an Account Manager, you will lead the expansion of our existing Enterprise customers by focusing on revenue growth through renewals and up-sales while serving as a trusted adviser to our customers.

We expect you to have an entrepreneurial tempo with the main focus on commercial initiatives to drive revenue growth among our Enterprise customers. We are looking for someone who can create long-term and strategic relationships with out customers.

We use the theory of Predictable Revenue, and reference Dropbox and Slack when we see the future of Mentimeter. Mentimeter is a service that is loved globally and our growth has been almost 100% organic. Sales are currently growing over 10% per month and you will be the driving force to accelerate that growth even further.

Responsibilities for the role:

Full commercial ownership of our current HighTouch customers across North America.
Drive revenue growth by building a strong pipeline and expanding our customers. Your success is measured on Net Revenue Retention (NRR)
Manage a continuous pipeline for new expansion and up-sell opportunities
Ownership of renewals of ongoing agreements in order to prevent churn
Ability to assess business opportunities and use data in order to support decision-making towards customers
Develop a strategy for best-in-class scalable customer expansion and customer success
Collaborate together with Customer Success Managers on strategic enterprise customers in addition to working with other sales roles on a day to day basis
Work closely with the marketing and product team by serving as the voice of your customers as well as listening to the market needs

Responsibilities not included in the role:

Roll-out and adoption of our enterprise solution with our customers is mainly done by Customer Success Managers (Although for certain accounts that will be done by Relationship Managers as well)
Closing new customer contracts (Account Executives does that)
Day-to-day support (We have minimal support, and a support specialist is responsible for this)

Resources we have to support you:

World-class lead-generation from the Marketing and Product teams
Marketing and Sales team to support in analysis and tactics
Sales Development Representatives to support in lead qualification
Sales Operation function
Professional CRM and data gathering services (Intercom, Mixpanel, Google Analytics, Salesforce)

Must-haves for the role:

Experience of 2+ years as CSM or Account Manager in SaaS industry
Experience with Sales and achieving a sales quota.
Ability to assess business opportunities and use data to make informed decisions and persuade others
Passion for building long-term relationships as well as driving commercial initiatives with customers
Knowledge of software contract terms and conditions with the ability to create fair transactions
Strong negotiation, pipeline and forecasting skills
Excellent communication skills
Permitted to work & live permanently in Toronto, ON. (This is a hybrid role, which requires you to be in office 3 days a week. This can also be subject to change depending on business needs)

Nice to have:

Bachelor or masters degree (field not important)

Compensation model:

We strongly believe in the power of togetherness, and we put a lot of effort into collaboration, teamwork and helping each other whenever needed. We believe that every part of Mentimeter, from Sales Development Representatives and Account Executives to Frontend Developers and Marketing Managers contributes equally to our continued success. To foster and emphasize this culture and way of working, we apply a non-commission based salary model in our sales roles, which has proven to be very successful and appreciated across the team. You can read about our benefits and perks here. Compensation span for this role: $80,000 - $97,000 CAD.

What Mentimeter Can Offer

At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It's not all about work though, we also offer a very healthy view on work-life balance.

All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page

AI and Hiring at Mentimeter

At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. AI strengthens our work, but it does not define it. At Mentimeter, we're not building an AI-driven hiring process - we're building a people-first culture, where technology helps us listen, learn, and grow together.

Culture at Mentimeter

At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users.

Learn more about our culture by visiting our Culture page.

Review our Privacy Policy for more information.

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More about this job

Responsibilities

Own commercial relationships with existing high-touch enterprise customers across North America, driving revenue growth through renewals, upselling, and expansion while achieving Net Revenue Retention targets. Build and manage an expansion pipeline, develop scalable customer expansion strategies, use data to guide customer decisions, and collaborate with Customer Success, Sales, Marketing, and Product teams.

Requirements

Candidates need at least two years of experience as a Customer Success Manager or Account Manager in the SaaS industry, along with sales experience and a record of achieving sales quotas. They should be skilled in data-informed business assessment, relationship building, software contract terms, negotiation, pipeline management, forecasting, and communication, and must be permitted to live and work permanently in Toronto, Ontario.

Skills

Account Management
Customer Success
SaaS Sales
Revenue Growth
Renewals
Upselling
Pipeline Management
Sales Forecasting
Negotiation
Data-Driven Decision-Making
Strategic Relationship Building
Commercial Acumen
Contract Management
Customer Expansion
Communication
Cross-Functional Collaboration

Benefits

Pension Contributions
Professional Development
Leadership Program
External Personal Coach
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Enterprise Customers
Account Management
Customer Success
Net Revenue Retention
Renewals
Upselling
Customer Expansion
Revenue Growth
Pipeline Management
Sales Quota
Sales Forecasting
Negotiation
Software Contracts
Predictable Revenue
Salesforce
Intercom
Mixpanel
Google Analytics
Lead Generation
Customer Success Managers
Account Executives
Marketing
Product Management

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