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Added 3 mins ago
A
WHS Specialist
Amazon
Ottawa, ON
- Full-time
…industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative…
Added 3 mins ago
A
E-Commerce Specialist, Amazon
AMOREPACIFIC
Toronto, ON · Greater Toronto Area, Canada
- $60,000 to $70,000 CAD / year
- Full-time
Amorepacific Canada is seeking a detail-oriented, analytical, and proactive E-Commerce Specialist, Amazon to support the daily operations and continued growth of our Amazon business across…
Added 3 mins ago
A
WHS Specialist
Amazon
Mississauga, ON
- Full-time
…industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative…
Added 3 mins ago
A
WHS Specialist
Amazon
Ottawa, ON
- Full-time
…industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative…
Added 3 mins ago
SL
Brand Governance & Marketing Operations Specialist
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 33 mins ago
LC
Business Relationship Manager - Waterloo
Libro Credit Union
Waterloo, ON
- Full-time
…Members by providing tailored financial solutions, bringing in specialist support where needed, and fostering long-term, value-based relationships. The BRM will proactively engage with…
Added 33 mins ago
PE
Marketing Manager
PRI Engineering
Toronto, ON
- Full-time
…Presidents and Practice Leads who supply the stories, the Proposal Specialist who turns our credentials into winning submissions, and the BD team whose pipeline your campaigns feed. You…
Added 48 mins ago
ST
Corporate Travel Team Lead (Sabre Specialist)
Snowstorm Technologies
Vancouver, BC
- Full-time
Lead, coach, and support a team of Corporate Travel Advisors.
Added 49 mins ago
VW
Academy Physical Preparation Coach (Full-Time)
Vancouver Whitecaps FC
Vancouver, BC
- Full-time
…and physical development pathway, your work will span both on-field and gym-based settings, with a remit to deliver age- and maturation-appropriate strength and conditioning, as well as…
Added 49 mins ago
US
QA Specialist
UPS Supply Chain Solutions
Burlington, ON
- Full-time
The Healthcare Quality Assurance (QA) Specialist overall Quality System status of the distribution center. Acts in compliance to drug, medical device, and local regulations. And ensures…
Added 1 hour ago
TI
Product Specialist - Risk Management and Portfolio Solutions
TS Imagine
Montreal, QC
- Full-time
The Financial Product Specialist acts as the primary contact for all customers, focusing on our market-leading Risk management products. Our products are based on cutting-edge technologies…
Added 1 hour ago
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Account Manager
Mentimeter
Toronto, ON
- Full-time
Day-to-day support (We have minimal support, and a support specialist is responsible for this)
Added 1 hour ago
FF
Applications Engineer / Specialist (Associate Level Considered)
FPS Food Process Solutions Corporation
Richmond, BC
- Full-time
Applications Engineer / Specialist / Associate provides engineering sales support for project opportunities and reports to the Sales Applications Manager.
Added 1 hour ago
VW
Academy Physical Preparation Coach
Vancouver Whitecaps FC
Vancouver, BC
- $50,000 to $55,000 CAD / year
- Full-time
…and physical development pathway, your work will span both on-field and gym-based settings, with a remit to deliver age- and maturation-appropriate strength and conditioning, as well as…
Added 1 hour ago
SM
Business Manager Operations Engineering Services
St. Michael's Hospital
Toronto, ON
- Full-time
…operations and utilize this knowledge to provide key partnership and support for the fiscal planning/monitoring, workflow planning, strategic planning, development of business cases,…
Added 1 hour ago
UO
Research Technician, Cardiac Sciences
University of Calgary
Calgary, AB
- Full-time
Operate equipment safely, perform routine cleaning and maintenance within training, and report faults requiring specialist support
Added 1 hour ago
K
GIS & AIS Substation Engineer with strong Power Systems engineering capability
Kleinfelder
Calgary, AB
- Full-time
Ability to support field work and occasional travel.
Added 1 hour ago
CG
Procurement Specialist
Calian Group
Ottawa, ON
- Full-time
We are seeking a highly skilled and results-driven Procurement Specialist. The successful candidate will manage indirect procurement categories, develop supplier relationships, and lead…
Added 1 hour ago
R
Senior Specialist, Digital Marketing Corporate Communications (Hybrid/Telework)
Radio-Canada
Montreal, QC
- Full-time
As Senior Specialist, Digital Marketing, you will be a key player in the public broadcaster’s corporate communications activities, helping us engage with Canadians and employees across the…
Added 1 hour ago
M
AI GTM and Automation Specialist
Maplesoft
Waterloo, ON
- Full-time
We are looking for a hands-on, technically curious AI GTM & Automation Specialist to improve how we generate, identify, engage and convert prospects using AI, automation and data.
Added 1 hour ago
M
Account Manager
Mentimeter
Toronto, ON
- Full-time
Day-to-day support (We have minimal support, and a support specialist is responsible for this)
Added 1 hour ago
MC
DevOps Specialist - Kubernetes (35700)
Myticas Consulting
Ottawa, ON
- Full-time
We are looking for an experienced IT Specialist with strong Kubernetes expertise to manage, support, and optimize containerized applications and infrastructure. The ideal candidate will…
Added 2 hours ago
TM
Mental Health Consultant
Toronto Metropolitan University
Toronto, ON
- Full-time
…work, which includes providing programs and resources that support employee wellbeing and healthy workplaces. You can find out more about Human Resources people- first philosophy and values…
Added 2 hours ago
AC
Spécialiste Principal En Gestion Des Contrats
Aston Carter
Montreal, QC
- $58 to $63 CAD / hour
- Full-time
The Contract Management Specialist is responsible for reviewing customer contracts, analyzing contractual requirements, and flowing down obligations, risks, and liabilities to suppliers.…
Added 2 hours ago
TM
Director, Student Integrated Health & Wellbeing
Toronto Metropolitan University
Toronto, ON
- Full-time
A graduate degree in healthcare management, business or systems administration, public/community health policy, or a related field, or an equivalent combination of education and experience.

Mentimeter

Account Manager

Toronto, ON, Canada

Compensation span for this role: $80,000 - $97,000 CAD. · Full-time

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Job details

Pay: Compensation span for this role: $80,000 - $97,000 CAD.
Job type: Full-time
Apply by: Nov 29, 2026
Experience: Experience of 2+ years as CSM or Account Manager in SaaS industry
Posting language: English
Posted: Oct 30, 2026

Original job description

Mentimeter is an engagement company with a simple goal: to make every leader better. Through interaction, insights and recommendations, its platform helps organizations turn participation into better understanding and stronger performance.

Founded in Stockholm in 2012, Mentimeter is used by 20 million people each month across 1.3 million organizations. At Mentimeter, we believe better leadership starts with listening and that the strongest results are achieved together. That's why we foster a culture built on curiosity, collaboration and shared ownership. By joining us, you'll help leaders turn participation into deeper understanding and stronger performance, advancing our ambition to help more than one billion people listen, learn and work better together.

As an Account Manager, you will lead the expansion of our existing Enterprise customers by focusing on revenue growth through renewals and up-sales while serving as a trusted adviser to our customers.

We expect you to have an entrepreneurial tempo with the main focus on commercial initiatives to drive revenue growth among our Enterprise customers. We are looking for someone who can create long-term and strategic relationships with out customers.

We use the theory of Predictable Revenue, and reference Dropbox and Slack when we see the future of Mentimeter. Mentimeter is a service that is loved globally and our growth has been almost 100% organic. Sales are currently growing over 10% per month and you will be the driving force to accelerate that growth even further.

Responsibilities for the role:

Full commercial ownership of our current HighTouch customers across North America.
Drive revenue growth by building a strong pipeline and expanding our customers. Your success is measured on Net Revenue Retention (NRR)
Manage a continuous pipeline for new expansion and up-sell opportunities
Ownership of renewals of ongoing agreements in order to prevent churn
Ability to assess business opportunities and use data in order to support decision-making towards customers
Develop a strategy for best-in-class scalable customer expansion and customer success
Collaborate together with Customer Success Managers on strategic enterprise customers in addition to working with other sales roles on a day to day basis
Work closely with the marketing and product team by serving as the voice of your customers as well as listening to the market needs

Responsibilities not included in the role:

Roll-out and adoption of our enterprise solution with our customers is mainly done by Customer Success Managers (Although for certain accounts that will be done by Relationship Managers as well)
Closing new customer contracts (Account Executives does that)
Day-to-day support (We have minimal support, and a support specialist is responsible for this)

Resources we have to support you:

World-class lead-generation from the Marketing and Product teams
Marketing and Sales team to support in analysis and tactics
Sales Development Representatives to support in lead qualification
Sales Operation function
Professional CRM and data gathering services (Intercom, Mixpanel, Google Analytics, Salesforce)

Must-haves for the role:

Experience of 2+ years as CSM or Account Manager in SaaS industry
Experience with Sales and achieving a sales quota.
Ability to assess business opportunities and use data to make informed decisions and persuade others
Passion for building long-term relationships as well as driving commercial initiatives with customers
Knowledge of software contract terms and conditions with the ability to create fair transactions
Strong negotiation, pipeline and forecasting skills
Excellent communication skills
Permitted to work & live permanently in Toronto, ON. (This is a hybrid role, which requires you to be in office 3 days a week. This can also be subject to change depending on business needs)

Nice to have:

Bachelor or masters degree (field not important)

Compensation model:

We strongly believe in the power of togetherness, and we put a lot of effort into collaboration, teamwork and helping each other whenever needed. We believe that every part of Mentimeter, from Sales Development Representatives and Account Executives to Frontend Developers and Marketing Managers contributes equally to our continued success. To foster and emphasize this culture and way of working, we apply a non-commission based salary model in our sales roles, which has proven to be very successful and appreciated across the team. You can read about our benefits and perks here. Compensation span for this role: $80,000 - $97,000 CAD.

What Mentimeter Can Offer

At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It's not all about work though, we also offer a very healthy view on work-life balance.

All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page

AI and Hiring at Mentimeter

At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. AI strengthens our work, but it does not define it. At Mentimeter, we're not building an AI-driven hiring process - we're building a people-first culture, where technology helps us listen, learn, and grow together.

Culture at Mentimeter

At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users.

Learn more about our culture by visiting our Culture page.

Review our Privacy Policy for more information.

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More about this job

Responsibilities

Own commercial relationships with existing high-touch enterprise customers across North America, driving revenue growth through renewals, upselling, and expansion while achieving Net Revenue Retention targets. Build and manage an expansion pipeline, develop scalable customer expansion strategies, use data to guide customer decisions, and collaborate with Customer Success, Sales, Marketing, and Product teams.

Requirements

Candidates need at least two years of experience as a Customer Success Manager or Account Manager in the SaaS industry, along with sales experience and a record of achieving sales quotas. They should be skilled in data-informed business assessment, relationship building, software contract terms, negotiation, pipeline management, forecasting, and communication, and must be permitted to live and work permanently in Toronto, Ontario.

Skills

Account Management
Customer Success
SaaS Sales
Revenue Growth
Renewals
Upselling
Pipeline Management
Sales Forecasting
Negotiation
Data-Driven Decision-Making
Strategic Relationship Building
Commercial Acumen
Contract Management
Customer Expansion
Communication
Cross-Functional Collaboration

Benefits

Pension Contributions
Professional Development
Leadership Program
External Personal Coach
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Enterprise Customers
Account Management
Customer Success
Net Revenue Retention
Renewals
Upselling
Customer Expansion
Revenue Growth
Pipeline Management
Sales Quota
Sales Forecasting
Negotiation
Software Contracts
Predictable Revenue
Salesforce
Intercom
Mixpanel
Google Analytics
Lead Generation
Customer Success Managers
Account Executives
Marketing
Product Management

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