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Added 5 mins ago
GD
DYNAMITE - Assistant Manager - Centre Eaton Montreal
Groupe Dynamite, Inc Garage
Montreal, QC
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 20 mins ago
AH
Unit Clerk
Alberta Health Services
Olds, AB
- Part-time
…Communicating effectively with the team and Charge Nurse and Unit Manager. Answering phones and taking messages in a calm professional manner. Organizing transport and diagnostic tests for…
Added 20 mins ago
TH
Merchandising Execution Associate Part-Time - 7058 St. Vital
The Home Depot Canada
Winnipeg, MB
- Part-time
Maintain, order, and install display material/signage/brochures
Added 20 mins ago
AH
Manager
Alberta Health Services
Rimbey, AB
- Full-time
Come join our amazing Central Zone Rural Team as a CCH Type A (Long Term Care) Manager in Rimbey! The Long Term Care Manager collaborates with other leaders and departments to ensure…
Added 20 mins ago
TH
Overnight Freight Associate Part Time - 7051 Saskatoon
The Home Depot Canada
Saskatoon, SK
- Part-time
…Freight Team Associates operate reach trucks, forklifts and order picker machines to bring down merchandise to the sales floor. Freight Team associates are required to pick orders when…
Added 20 mins ago
TH
Overnight Freight Associate Part-Time - 7058 St. Vital
The Home Depot Canada
Winnipeg, MB
- Part-time
…Freight Team Associates operate reach trucks, forklifts and order picker machines to bring down merchandise to the sales floor. Freight Team associates are required to pick orders when…
Added 20 mins ago
AH
Physiotherapist I
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
…50 km east of Calgary. Reporting to the Rural Allied Health Manager (Adults) the Physiotherapist will work with our existing rehabilitation team to provide integrated rehabilitation…
Added 20 mins ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Outlets Manager and Outlet Supervisor, the Server is responsible for providing professional, efficient, and attentive food and beverage service to guests in…
Added 20 mins ago
GE
Buffet Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Stage Bar, Gaming Floor and the Hot…
Added 20 mins ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of Food and Beverage Manager; Event Supervisor duties will include, but are limited to oversees all aspects of a events, including set-up, food service, bar service and…
Added 20 mins ago
AH
Certified Medical Device Reprocessing Technician
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
Under the supervision of the Respiratory Therapy Manager, the RT Surgical Processor plays a key role in supporting the operational efficiency, equipment readiness, and infection prevention…
Added 20 mins ago
GE
Blaze Bar & Grill Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Stage Bar, Gaming Floor and the Hot…
Added 20 mins ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Reporting to the Restaurant Manager is responsible to provide leadership with the team and takes ownership of daily operations. The ability to react to situations that need a sense of…
Added 34 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Mississauga, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 34 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Kingston, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 50 mins ago
TH
Lot Associate Part Time (RICHMOND HILL)
The Home Depot
Richmond Hill, ON
- Part-time
When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.
Added 50 mins ago
TH
Lot Associate Part-Time - 7062 Clareview
The Home Depot
Canada
- Part-time
When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.
Added 50 mins ago
TH
Lot Associate Part-Time - 7265 Saskatoon South
The Home Depot
Saskatoon, SK
- Part-time
When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.
Added 50 mins ago
TH
Plumbing and Electrical Sales Associate Part Time - 7038 Brandon
The Home Depot
Brandon, MB
- Part-time
…on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their…
Added 50 mins ago
TH
Merchandising Execution Associate Part-Time - 7245 Regina Northwest
The Home Depot
Regina, SK
- Part-time
Maintain, order, and install display material/signage/brochures
Added 1 hour ago
BM
Service Writer
Birch Mountain Enterprises
Fort McMurray, AB
- Full-time
Oversee daily maintenance shop operations, ensuring a steady and even flow of work through the shop, taking calls from site and communicating with Shop Foreman and/or Maintenance Manager.
Added 1 hour ago
AM
Receptionist/Administrative Assistant
Aplin Martin
Vancouver, BC
- Full-time
…They will work under the supervision of the Business Group…
Added 1 hour ago
M
Tax Operations Representative
Manulife
Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
Reporting to the Manager of Tax Operations, the incumbent of the position is primarily responsible for handling advisor and customer interactions - including both outbound calls and…
Added 2 hours ago
SC
Tool Crib Attendant
Sureway Construction Group
Edmonton, AB
- Full-time
Overlook inventory of tools, perform inspection of tools and equipment to ensure items are in working order
Added 2 hours ago
T&
Project Manager - Real Estate
Turner & Townsend
AB · Edmonton, Canada
- Full-time
You are an exceptional Project Manager with 7-10 years of post-graduate experience, demonstrating a strong track record of delivering complex industrial, manufacturing, logistics,…

Mentimeter

Account Manager

Toronto, ON, Canada

Compensation span for this role: $80,000 - $97,000 CAD. · Full-time

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Job details

Pay: Compensation span for this role: $80,000 - $97,000 CAD.
Job type: Full-time
Apply by: Nov 29, 2026
Experience: Experience of 2+ years as CSM or Account Manager in SaaS industry
Posting language: English
Posted: Oct 30, 2026

Original job description

Mentimeter is an engagement company with a simple goal: to make every leader better. Through interaction, insights and recommendations, its platform helps organizations turn participation into better understanding and stronger performance.

Founded in Stockholm in 2012, Mentimeter is used by 20 million people each month across 1.3 million organizations. At Mentimeter, we believe better leadership starts with listening and that the strongest results are achieved together. That's why we foster a culture built on curiosity, collaboration and shared ownership. By joining us, you'll help leaders turn participation into deeper understanding and stronger performance, advancing our ambition to help more than one billion people listen, learn and work better together.

As an Account Manager, you will lead the expansion of our existing Enterprise customers by focusing on revenue growth through renewals and up-sales while serving as a trusted adviser to our customers.

We expect you to have an entrepreneurial tempo with the main focus on commercial initiatives to drive revenue growth among our Enterprise customers. We are looking for someone who can create long-term and strategic relationships with out customers.

We use the theory of Predictable Revenue, and reference Dropbox and Slack when we see the future of Mentimeter. Mentimeter is a service that is loved globally and our growth has been almost 100% organic. Sales are currently growing over 10% per month and you will be the driving force to accelerate that growth even further.

Responsibilities for the role:

Full commercial ownership of our current HighTouch customers across North America.
Drive revenue growth by building a strong pipeline and expanding our customers. Your success is measured on Net Revenue Retention (NRR)
Manage a continuous pipeline for new expansion and up-sell opportunities
Ownership of renewals of ongoing agreements in order to prevent churn
Ability to assess business opportunities and use data in order to support decision-making towards customers
Develop a strategy for best-in-class scalable customer expansion and customer success
Collaborate together with Customer Success Managers on strategic enterprise customers in addition to working with other sales roles on a day to day basis
Work closely with the marketing and product team by serving as the voice of your customers as well as listening to the market needs

Responsibilities not included in the role:

Roll-out and adoption of our enterprise solution with our customers is mainly done by Customer Success Managers (Although for certain accounts that will be done by Relationship Managers as well)
Closing new customer contracts (Account Executives does that)
Day-to-day support (We have minimal support, and a support specialist is responsible for this)

Resources we have to support you:

World-class lead-generation from the Marketing and Product teams
Marketing and Sales team to support in analysis and tactics
Sales Development Representatives to support in lead qualification
Sales Operation function
Professional CRM and data gathering services (Intercom, Mixpanel, Google Analytics, Salesforce)

Must-haves for the role:

Experience of 2+ years as CSM or Account Manager in SaaS industry
Experience with Sales and achieving a sales quota.
Ability to assess business opportunities and use data to make informed decisions and persuade others
Passion for building long-term relationships as well as driving commercial initiatives with customers
Knowledge of software contract terms and conditions with the ability to create fair transactions
Strong negotiation, pipeline and forecasting skills
Excellent communication skills
Permitted to work & live permanently in Toronto, ON. (This is a hybrid role, which requires you to be in office 3 days a week. This can also be subject to change depending on business needs)

Nice to have:

Bachelor or masters degree (field not important)

Compensation model:

We strongly believe in the power of togetherness, and we put a lot of effort into collaboration, teamwork and helping each other whenever needed. We believe that every part of Mentimeter, from Sales Development Representatives and Account Executives to Frontend Developers and Marketing Managers contributes equally to our continued success. To foster and emphasize this culture and way of working, we apply a non-commission based salary model in our sales roles, which has proven to be very successful and appreciated across the team. You can read about our benefits and perks here. Compensation span for this role: $80,000 - $97,000 CAD.

What Mentimeter Can Offer

At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It's not all about work though, we also offer a very healthy view on work-life balance.

All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page

AI and Hiring at Mentimeter

At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. AI strengthens our work, but it does not define it. At Mentimeter, we're not building an AI-driven hiring process - we're building a people-first culture, where technology helps us listen, learn, and grow together.

Culture at Mentimeter

At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users.

Learn more about our culture by visiting our Culture page.

Review our Privacy Policy for more information.

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More about this job

Responsibilities

Own commercial relationships with existing high-touch enterprise customers across North America, driving revenue growth through renewals, upselling, and expansion while achieving Net Revenue Retention targets. Build and manage an expansion pipeline, develop scalable customer expansion strategies, use data to guide customer decisions, and collaborate with Customer Success, Sales, Marketing, and Product teams.

Requirements

Candidates need at least two years of experience as a Customer Success Manager or Account Manager in the SaaS industry, along with sales experience and a record of achieving sales quotas. They should be skilled in data-informed business assessment, relationship building, software contract terms, negotiation, pipeline management, forecasting, and communication, and must be permitted to live and work permanently in Toronto, Ontario.

Skills

Account Management
Customer Success
SaaS Sales
Revenue Growth
Renewals
Upselling
Pipeline Management
Sales Forecasting
Negotiation
Data-Driven Decision-Making
Strategic Relationship Building
Commercial Acumen
Contract Management
Customer Expansion
Communication
Cross-Functional Collaboration

Benefits

Pension Contributions
Professional Development
Leadership Program
External Personal Coach
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Enterprise Customers
Account Management
Customer Success
Net Revenue Retention
Renewals
Upselling
Customer Expansion
Revenue Growth
Pipeline Management
Sales Quota
Sales Forecasting
Negotiation
Software Contracts
Predictable Revenue
Salesforce
Intercom
Mixpanel
Google Analytics
Lead Generation
Customer Success Managers
Account Executives
Marketing
Product Management

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