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Added 10 mins ago
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Senior Software Engineer - Credit Commercial Engineering
Marqeta
Remote, Canada
- Full-time
- Remote
Marqeta is seeking a skilled Senior Software Engineer to contribute to the design and delivery of software solutions on our Credit Commercial Engineering Team. In this role, you will take…
Added 10 mins ago
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Outside Sales Representative – UniFirst Canada
UniFirst
Montreal, QC
- Full-time
UniFirst is an international leader in the $18 billion dollar garment services industry. We currently employ 14,000 Team Partners who serve 300,000 business customer locations throughout…
Added 1 hour ago
Technician, Combustion Services - Intermediate
Lakeside Controls
Hamilton, ON
Lakeside Process Controls Ltd. (‘Lakeside’) is recognized as a market leader, providing complete automation solutions to a wide range of industries. Our capabilities in process management…
Added 1 hour ago
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Culinary Manager
Cogir Senior Living
Burlington, ON · Kitchener, ON · Milton, ON · Mississauga, ON · Oakville, ON · Toronto, ON · Briarfield Gardens
- Full-time
Embrace the role of Culinary Manager and become a values-driven leader adept at managing our culinary and dining department. Your flair for creativity and culinary expertise will come to…
Added 1 hour ago
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Cloud Platform Developer Co-op
Teck Resources Limited
Vancouver, BC · Greater Vancouver, BC
- Full-time
The Platform Developer Co-op supports the Data and Analytics Platform team within Teck Digital Systems (TDS). In this role, you will help build and enhance the technology platforms that…
Added 1 hour ago
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Human Factors Engineer
Actalent
Vancouver, BC
- $50 to $65 CAD / hour
- Contract
You will collaborate closely with systems, software, mechanical, electrical, clinical, quality, regulatory, and product teams to translate user needs into robust product requirements. The…
Added 1 hour ago
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Ingenieur Systemes V&V
Actalent
Sainte-Anne-de-Bellevue, QC
- $50 to $80 CAD / hour
- Contract
We are seeking Payload System Verification and Validation Engineers to support advanced satellite payload development programs. The team is expanding significantly, with approximately 30…
Added 1 hour ago
TR
Business Analyst Co-op, Data Platform
Teck Resources Limited
Vancouver, BC · Greater Vancouver, BC
- $4,108 to $5,183 CAD / month
- Full-time
A Developer Platform and DevOps team that enables software delivery, automation, cloud infrastructure, and developer productivity.
Added 1 hour ago
TR
2027 January Process Engineer Co-op
Teck Resources Limited
Vancouver, BC · Greater Vancouver, BC
- $4,833 to $6,125 CAD / month
- Full-time
The Process Engineer Co-op Student supports the Processing Analytics team within Teck Digital Systems (TDS). In this role, you will contribute to project scoping, planning, and…
Added 1 hour ago
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Manager, HIS & Clinical Solutions
The Ottawa Hospital
Ottawa, ON
- Full-time
The Ottawa Hospital Digital Solutions is seeking a high energy, flexible, dynamic healthcare leader to join its team in an exciting opportunity to serve as the Manager, HIS and Clinical…
Added 2 hours ago
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Software Engineer
Ecolab Inc.
Calgary, AB
- Full-time
Working closely with the Software Engineering Manager and business teams, you will take ownership of assigned systems from requirements gathering through design, development, testing,…
Added 2 hours ago
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Continuous Improvement Manager
Maple Leaf Foods Inc
ON · Hannon, ON
- $96,000 to $141,000 CAD / year
- Part-time
Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional…
Added 2 hours ago
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Seasonal Sales Help
Lids
London, ON
- $17.95 USD / hour
- Temporary
…Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind…
Added 2 hours ago
Solutions Architect - Onsite
Mariner
Halifax, NS
Collaborate with development, infrastructure, cybersecurity, and operations teams during implementation.
Added 2 hours ago
GS
IT Operations Lead
Giatec Scientific Inc.
Ottawa, ON
- Full-time
Giatec Scientific Inc. is a global leader in smart concrete testing technologies, bringing real-time data, AI, and IoT solutions to jobsites worldwide. Our core products - SmartRock®,…
Added 3 hours ago
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Engineering Manager, Conversational AI
Pebl
Remote, Canada
- $154,000 to $195,000 CAD / year
- Full-time
- Remote
We're not just building a chatbot, we're rethinking what it means for software to work with you, not just for you. Our Conversational AI team is building Alfie, our conversational AI…
Added 3 hours ago
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Senior SAP Programmer Analyst TRBK
ATB
Remote, Canada
- Full-time
- Remote
As ATB’s next TRBK Senior Developer, you're a key technical leader responsible for the end-to-end design, development, and implementation of robust SAP ABAP solutions, with a focus on core…
Added 4 hours ago
OT
Sr. IT Software Developer
Open Text Corporation
Waterloo, ON
- Other
OpenText is a world leader in Information Management, where innovation, creativity, and collaboration are key components of our corporate culture. As a member of the Digital Experience Web…
Added 4 hours ago
OT
Principal Systems Architect (Copilot Architect)
Open Text Corporation
Mississauga, ON · Richmond Hill, ON · Waterloo, ON
- Other
OpenText is a world leader in Information Management, where innovation, creativity, and collaboration are key components of our corporate culture. As a member of the Digital Experience Web…
Added 4 hours ago
MC
Oracle EPM Analyst
MMC Corporate
Toronto, ON
- Other
We are seeking a talented individual to join our IT Product Development team at Marsh as an Oracle EPM Analyst .This role will be based in Toronto. This is a hybrid role that has a…
Added 4 hours ago
EL
Store Manager - Le Labo- Full time - Vancouver, CA
Estée Lauder Companies
Vancouver, BC
- Full-time
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 4 hours ago
F
Junior Building Design Specialist
Fluor
Vancouver, BC
- Full-time
Fluor is one of Canada's top employers and is recognized globally as a leader in the Engineering, Procurement, Construction, Fabrication, and Maintenance industry. Our focus on innovation…
Added 4 hours ago
MAC Artist/Beauty advisor - Part Time -Quartier Dix-30, Brossard, QC
Estée Lauder Companies
Brossard, QC
…also welcome applicants with amateur level experience. As a leader in prestige beauty with a culture that values diversity of thought and people, we offer excellent training and development…
Added 4 hours ago
F
Intermediate Building Design Specialist
Fluor
Vancouver, BC
- Full-time
Fluor is one of Canada's top employers and is recognized globally as a leader in the Engineering, Procurement, Construction, Fabrication, and Maintenance industry. Our focus on innovation…
Added 4 hours ago
M
Cloud and AI Partner Solution Specialist
Microsoft
Goodwood, ON
- Full-time
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team - one that is deeply connected to our partners and driven by customer success. By…

Mentimeter

Account Manager

Toronto, ON, Canada

Compensation span for this role: $80,000 - $97,000 CAD. · Full-time

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Job details

Pay: Compensation span for this role: $80,000 - $97,000 CAD.
Job type: Full-time
Apply by: Nov 29, 2026
Experience: Experience of 2+ years as CSM or Account Manager in SaaS industry
Posting language: English
Posted: Oct 30, 2026

Original job description

Mentimeter is an engagement company with a simple goal: to make every leader better. Through interaction, insights and recommendations, its platform helps organizations turn participation into better understanding and stronger performance.

Founded in Stockholm in 2012, Mentimeter is used by 20 million people each month across 1.3 million organizations. At Mentimeter, we believe better leadership starts with listening and that the strongest results are achieved together. That's why we foster a culture built on curiosity, collaboration and shared ownership. By joining us, you'll help leaders turn participation into deeper understanding and stronger performance, advancing our ambition to help more than one billion people listen, learn and work better together.

As an Account Manager, you will lead the expansion of our existing Enterprise customers by focusing on revenue growth through renewals and up-sales while serving as a trusted adviser to our customers.

We expect you to have an entrepreneurial tempo with the main focus on commercial initiatives to drive revenue growth among our Enterprise customers. We are looking for someone who can create long-term and strategic relationships with out customers.

We use the theory of Predictable Revenue, and reference Dropbox and Slack when we see the future of Mentimeter. Mentimeter is a service that is loved globally and our growth has been almost 100% organic. Sales are currently growing over 10% per month and you will be the driving force to accelerate that growth even further.

Responsibilities for the role:

Full commercial ownership of our current HighTouch customers across North America.
Drive revenue growth by building a strong pipeline and expanding our customers. Your success is measured on Net Revenue Retention (NRR)
Manage a continuous pipeline for new expansion and up-sell opportunities
Ownership of renewals of ongoing agreements in order to prevent churn
Ability to assess business opportunities and use data in order to support decision-making towards customers
Develop a strategy for best-in-class scalable customer expansion and customer success
Collaborate together with Customer Success Managers on strategic enterprise customers in addition to working with other sales roles on a day to day basis
Work closely with the marketing and product team by serving as the voice of your customers as well as listening to the market needs

Responsibilities not included in the role:

Roll-out and adoption of our enterprise solution with our customers is mainly done by Customer Success Managers (Although for certain accounts that will be done by Relationship Managers as well)
Closing new customer contracts (Account Executives does that)
Day-to-day support (We have minimal support, and a support specialist is responsible for this)

Resources we have to support you:

World-class lead-generation from the Marketing and Product teams
Marketing and Sales team to support in analysis and tactics
Sales Development Representatives to support in lead qualification
Sales Operation function
Professional CRM and data gathering services (Intercom, Mixpanel, Google Analytics, Salesforce)

Must-haves for the role:

Experience of 2+ years as CSM or Account Manager in SaaS industry
Experience with Sales and achieving a sales quota.
Ability to assess business opportunities and use data to make informed decisions and persuade others
Passion for building long-term relationships as well as driving commercial initiatives with customers
Knowledge of software contract terms and conditions with the ability to create fair transactions
Strong negotiation, pipeline and forecasting skills
Excellent communication skills
Permitted to work & live permanently in Toronto, ON. (This is a hybrid role, which requires you to be in office 3 days a week. This can also be subject to change depending on business needs)

Nice to have:

Bachelor or masters degree (field not important)

Compensation model:

We strongly believe in the power of togetherness, and we put a lot of effort into collaboration, teamwork and helping each other whenever needed. We believe that every part of Mentimeter, from Sales Development Representatives and Account Executives to Frontend Developers and Marketing Managers contributes equally to our continued success. To foster and emphasize this culture and way of working, we apply a non-commission based salary model in our sales roles, which has proven to be very successful and appreciated across the team. You can read about our benefits and perks here. Compensation span for this role: $80,000 - $97,000 CAD.

What Mentimeter Can Offer

At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It's not all about work though, we also offer a very healthy view on work-life balance.

All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page

AI and Hiring at Mentimeter

At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. AI strengthens our work, but it does not define it. At Mentimeter, we're not building an AI-driven hiring process - we're building a people-first culture, where technology helps us listen, learn, and grow together.

Culture at Mentimeter

At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users.

Learn more about our culture by visiting our Culture page.

Review our Privacy Policy for more information.

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More about this job

Responsibilities

Own commercial relationships with existing high-touch enterprise customers across North America, driving revenue growth through renewals, upselling, and expansion while achieving Net Revenue Retention targets. Build and manage an expansion pipeline, develop scalable customer expansion strategies, use data to guide customer decisions, and collaborate with Customer Success, Sales, Marketing, and Product teams.

Requirements

Candidates need at least two years of experience as a Customer Success Manager or Account Manager in the SaaS industry, along with sales experience and a record of achieving sales quotas. They should be skilled in data-informed business assessment, relationship building, software contract terms, negotiation, pipeline management, forecasting, and communication, and must be permitted to live and work permanently in Toronto, Ontario.

Skills

Account Management
Customer Success
SaaS Sales
Revenue Growth
Renewals
Upselling
Pipeline Management
Sales Forecasting
Negotiation
Data-Driven Decision-Making
Strategic Relationship Building
Commercial Acumen
Contract Management
Customer Expansion
Communication
Cross-Functional Collaboration

Benefits

Pension Contributions
Professional Development
Leadership Program
External Personal Coach
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Enterprise Customers
Account Management
Customer Success
Net Revenue Retention
Renewals
Upselling
Customer Expansion
Revenue Growth
Pipeline Management
Sales Quota
Sales Forecasting
Negotiation
Software Contracts
Predictable Revenue
Salesforce
Intercom
Mixpanel
Google Analytics
Lead Generation
Customer Success Managers
Account Executives
Marketing
Product Management

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