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Added 3 hours ago
BI
Senior Brand Manager, Oncology
Boehringer Ingelheim
Burlington, ON
- Full-time
…media planning, digital marketing, digital content management, analytics and channel mix/content optimization. Monitor launch readiness milestones and in-market brand performance &…
Added 4 hours ago
Senior Systems Analyst
OCS Ontario Cannabis Store
Toronto, ON
The Senior Systems Analyst serves as the lead analyst and solution design specialist for enterprise technology initiatives. Working within established architecture and solution direction,…
Added 4 hours ago
GR
Support Specialist, Technical Support - L1
Global Relay
Vancouver, BC
- Full-time
…industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms,…
Added 5 hours ago
S
Spécialiste en applications ERP / ERP Application Specialist
Smardt
Dorval, QC
- Full-time
Added 5 hours ago
AH
Health Info Mngt Professional I - Clinical Coding Specialist
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
…3M HDM abstracting system Certified Coding & Classification Specialist (CCCS) certification with CCHIM Certificate of completion from Coding Specialist Program, Coding Refresher or other…
Added 9 hours ago
B
Senior Product Manager
Blazesoft
Concord, ON
- Full-time
…boundaries of gaming. If you're a highly motivated and skilled specialist passionate about the gaming industry, we want you to join our…
Added 9 hours ago
MD
Artificial Intelligence (AI) Support Developer - Information Technology Spec 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: Information Technology Specialist 3
Added 10 hours ago
UO
Research Assistant, Clinical Neurosciences
University of Calgary
Calgary, AB
- Part-time
This position is part of the AUPE bargaining unit, and falls under the Specialist/Advisor Job Family, Phase 1.
Added 11 hours ago
SM
Research Education Program Lead Gemini Operations
St. Michael's Hospital
Toronto, ON
- Temporary
…including in the areas of Artificial Intelligence and advanced data analytics, and supports the training of a wide variety of highly qualified…
Added 12 hours ago
J
Success Enablement Manager
Jobber
Remote, Canada
- Full-time
- Remote
…both revenue moments. Service quality comes first in both. A specialist who has not solved the problem in front of them has not earned the next conversation. Your job is to make that…
Added 12 hours ago
FN
Human Resources Systems & Project Specialist
First Nations University of Canada
Regina, SK
- Full-time
Position: HR Systems & Project Specialist is a one-year term position established to support the continued
Added 12 hours ago
ML
Sourcing Buyer
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Part-time
This is a great opportunity to step into a Sr Analyst /Specialist-level role, where you’ll have the opportunity to make an impact, contribute to key initiatives, and further grow your…
Added 13 hours ago
LI
Middleware Specialist
Lotus IT Solutions
Toronto, ON
- Contract
…Service Delivery and Procurement, is seeking a Senior Middleware Specialist for a fully onsite engagement in Toronto. The successful consultant will provide end-to-end planning, design,…
Added 15 hours ago
UO
Scientific Data Specialist
University of Victoria
Victoria, BC
- Full-time
The Scientific Data Specialist is responsible for the development of sophisticated data products, including verification and quality assessment of real-time and archived data. These data…
Added 15 hours ago
A
E-Commerce Specialist, Amazon
AMOREPACIFIC
Toronto, ON · Greater Toronto Area, Canada
- $60,000 to $70,000 CAD / year
- Full-time
Amorepacific Canada is seeking a detail-oriented, analytical, and proactive E-Commerce Specialist, Amazon to support the daily operations and continued growth of our Amazon business across…
Added 15 hours ago
CC
Asset Management Specialist (Contract)
Conestoga College
Kitchener, ON
- Full-time
Under the direction of the Executive Director, Facilities Management, the Asset Management Specialist manages and maintains facilities data, asset information systems, and technical…
Added 15 hours ago
PE
Marketing Manager
PRI Engineering
Toronto, ON
- Full-time
…Presidents and Practice Leads who supply the stories, the Proposal Specialist who turns our credentials into winning submissions, and the BD team whose pipeline your campaigns feed. You…
Added 16 hours ago
L&
Senior Systems Analyst (SAP BAIP)
Lindt & Sprüngli (North America) Inc.
Toronto, ON
- Full-time
SAP Certified Technology Specialist – SAP Integration Suite
Added 16 hours ago
TI
Product Specialist - Risk Management and Portfolio Solutions
TS Imagine
Montreal, QC
- Full-time
The Financial Product Specialist acts as the primary contact for all customers, focusing on our market-leading Risk management products. Our products are based on cutting-edge technologies…
Added 16 hours ago
M
Account Manager
Mentimeter
Toronto, ON
- Full-time
Day-to-day support (We have minimal support, and a support specialist is responsible for this)
Added 16 hours ago
H
Marketing Automation Expert
HokuApps
ON · Ontario, Canada
- Full-time
…evolving domains like paid media, social media and mobile. The specialist is also expected to monitor the flowcharts and troubleshoot when required as well as measure campaign performance…
Added 16 hours ago
SM
Business Manager Operations Engineering Services
St. Michael's Hospital
Toronto, ON
- Full-time
Added 16 hours ago
UO
Research Technician, Cardiac Sciences
University of Calgary
Calgary, AB
- Full-time
Operate equipment safely, perform routine cleaning and maintenance within training, and report faults requiring specialist support
Added 16 hours ago
R
Senior Specialist, Digital Marketing Corporate Communications (Hybrid/Telework)
Radio-Canada
Montreal, QC
- Full-time
As Senior Specialist, Digital Marketing, you will be a key player in the public broadcaster’s corporate communications activities, helping us engage with Canadians and employees across the…
Added 16 hours ago
M
AI GTM and Automation Specialist
Maplesoft
Waterloo, ON
- Full-time
We are looking for a hands-on, technically curious AI GTM & Automation Specialist to improve how we generate, identify, engage and convert prospects using AI, automation and data.

Mentimeter

Account Manager

Toronto, ON, Canada

Compensation span for this role: $80,000 - $97,000 CAD. · Full-time

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Job details

Pay: Compensation span for this role: $80,000 - $97,000 CAD.
Job type: Full-time
Apply by: Nov 29, 2026
Experience: Experience of 2+ years as CSM or Account Manager in SaaS industry
Posting language: English
Posted: Oct 30, 2026

Original job description

Mentimeter is an engagement company with a simple goal: to make every leader better. Through interaction, insights and recommendations, its platform helps organizations turn participation into better understanding and stronger performance.

Founded in Stockholm in 2012, Mentimeter is used by 20 million people each month across 1.3 million organizations. At Mentimeter, we believe better leadership starts with listening and that the strongest results are achieved together. That’s why we foster a culture built on curiosity, collaboration and shared ownership. By joining us, you’ll help leaders turn participation into deeper understanding and stronger performance, advancing our ambition to help more than one billion people listen, learn and work better together.

As an Account Manager, you will lead the expansion of our existing Enterprise customers by focusing on revenue growth through renewals and up-sales while serving as a trusted adviser to our customers.

We expect you to have an entrepreneurial tempo with the main focus on commercial initiatives to drive revenue growth among our Enterprise customers. We are looking for someone who can create long-term and strategic relationships with out customers.

We use the theory of Predictable Revenue, and reference Dropbox and Slack when we see the future of Mentimeter. Mentimeter is a service that is loved globally and our growth has been almost 100% organic. Sales are currently growing over 10% per month and you will be the driving force to accelerate that growth even further.

Responsibilities For The Role

Full commercial ownership of our current HighTouch customers across North America.
Drive revenue growth by building a strong pipeline and expanding our customers. Your success is measured on Net Revenue Retention (NRR)
Manage a continuous pipeline for new expansion and up-sell opportunities
Ownership of renewals of ongoing agreements in order to prevent churn
Ability to assess business opportunities and use data in order to support decision-making towards customers
Develop a strategy for best-in-class scalable customer expansion and customer success
Collaborate together with Customer Success Managers on strategic enterprise customers in addition to working with other sales roles on a day to day basis
Work closely with the marketing and product team by serving as the voice of your customers as well as listening to the market needs

Responsibilities Not Included In The Role

Roll-out and adoption of our enterprise solution with our customers is mainly done by Customer Success Managers (Although for certain accounts that will be done by Relationship Managers as well)
Closing new customer contracts (Account Executives does that)
Day-to-day support (We have minimal support, and a support specialist is responsible for this)

Resources We Have To Support You

World-class lead-generation from the Marketing and Product teams
Marketing and Sales team to support in analysis and tactics
Sales Development Representatives to support in lead qualification
Sales Operation function
Professional CRM and data gathering services (Intercom, Mixpanel, Google Analytics, Salesforce)

Must-haves For The Role

Experience of 2+ years as CSM or Account Manager in SaaS industry
Experience with Sales and achieving a sales quota.
Ability to assess business opportunities and use data to make informed decisions and persuade others
Passion for building long-term relationships as well as driving commercial initiatives with customers
Knowledge of software contract terms and conditions with the ability to create fair transactions
Strong negotiation, pipeline and forecasting skills
Excellent communication skills
Permitted to work & live permanently in Toronto, ON. (This is a hybrid role, which requires you to be in office 3 days a week. This can also be subject to change depending on business needs)

Nice To Have

Bachelor or masters degree (field not important)

Compensation Model

We strongly believe in the power of togetherness, and we put a lot of effort into collaboration, teamwork and helping each other whenever needed. We believe that every part of Mentimeter, from Sales Development Representatives and Account Executives to Frontend Developers and Marketing Managers contributes equally to our continued success. To foster and emphasize this culture and way of working, we apply a non-commission based salary model in our sales roles, which has proven to be very successful and appreciated across the team. You can read about our benefits and perks here. Compensation span for this role: $80,000 - $97,000 CAD.

What Mentimeter Can Offer

At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance.

All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page

AI and Hiring at Mentimeter

At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. AI strengthens our work, but it does not define it. At Mentimeter, we’re not building an AI-driven hiring process - we’re building a people-first culture, where technology helps us listen, learn, and grow together.

Culture at Mentimeter

At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users.

Learn more about our culture by visiting our Culture page.

Review our Privacy Policy for more information.

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More about this job

Responsibilities

Own commercial relationships with existing high-touch enterprise customers across North America, driving revenue growth through renewals, upselling, and expansion while improving net revenue retention. Build and manage an expansion pipeline, develop scalable customer expansion strategies, use data to guide decisions, and collaborate with customer success, sales, marketing, and product teams.

Requirements

Requires at least two years of experience as a customer success manager or account manager in the SaaS industry, along with sales experience and a record of achieving sales quotas. Candidates should be skilled in relationship building, negotiation, pipeline management, forecasting, data-informed decision-making, and software contract terms, and must be permitted to live and work permanently in Toronto, Ontario.

Skills

Account Management
SaaS Sales
Revenue Growth
Customer Expansion
Upselling
Renewals Management
Customer Relationship Building
Negotiation
Pipeline Management
Sales Forecasting
Data-Driven Decision-Making
Business Opportunity Assessment
Strategic Planning
Customer Success
Communication
Contract Terms and Conditions

Benefits

Pension Contributions
Professional Development
Leadership Program
External Personal Coach
Relevant Education
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Enterprise Customers
Account Management
Customer Success
Net Revenue Retention
Revenue Growth
Renewals
Upselling
Customer Expansion
Predictable Revenue
Sales Quota
Pipeline Management
Sales Forecasting
Negotiation
Software Contracts
Data-Driven Decision-Making
Strategic Relationships
Customer Success Managers
Account Executives
Sales Operations
Intercom
Mixpanel
Google Analytics
Salesforce
Marketing
Product Management
Enterprise Sales

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