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Added 14 mins ago
NT
Records Management Clerk
NORTHWEST TERRITORIES POWER CORPORATION
Hay River, NT
- Full-time
Reporting to the Manager, IT Applications & Support, the Records Management Clerk is responsible for access to all NTPC records, their archiving and disposition. In addition to supporting…
Added 14 mins ago
A
Director of Rooms Division (Full-Time)
AccorHotel
Ottawa, ON
- Full-time
Serve as a member of the Hotel Executive Committee, contributing to the development, execution, and achievement of the property's strategic business plan.
Added 14 mins ago
AC
Accounts Payable Coordinator
Aston Carter
AB · Edmonton, Alberta
- $20 to $23 CAD / hour
- Contract
Escalate complex issues to the Accounts Payable Manager as required.
Added 28 mins ago
TW
Sales Manager
the WIRELESS kiosk @Costco / le kiosque SANS-FIL @Costco
Barrie, ON
- Full-time
…embodies Costco’s values and member-first culture. The Sales Manager creates an environment where all team members clearly understand what is expected of them, and are able to support our…
Added 28 mins ago
TW
Sales Manager
the WIRELESS kiosk @Costco / le kiosque SANS-FIL @Costco
Newmarket, ON
- Full-time
…embodies Costco’s values and member-first culture. The Sales Manager creates an environment where all team members clearly understand what is expected of them, and are able to support our…
Added 28 mins ago
NC
Program Assistant – Moose Factory (26-35)
Northern College of Applied Arts and Technology
ON · Moose Factory, ON
- Full-time
Reporting to the Manager, Employment Services and Academic Upgrading, the Program Assistant will be responsible for providing reception services for the Access Centre. In addition, they…
Added 28 mins ago
S
In Store Bakery - Manager Bakery
Sobeys
St. Thomas, ON
- Full-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised/affiliate store locations. Sobeys Capital…
Added 28 mins ago
L
Assistant Manager
LensCrafters
Mississauga, ON
- Full-time
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 28 mins ago
L
Assistant Manager
LensCrafters
Toronto, ON · Etobicoke, ON
- Full-time
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 28 mins ago
GE
Route Manager
GFL Environmental Inc.
Coquitlam, BC
- Full-time
The Route Manager oversees daily residential curbside recycling collection operations, with direct accountability for execution under the Recycle BC stewardship program. This role manages…
Added 28 mins ago
LC
Merchandiser, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 29 mins ago
W
Asset Protection Associate
Walmart
Kitchener, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 29 mins ago
Boisbriand Store Manager
Running Room
Boisbriand, QC
We are looking for a Store Manager to help us effectively oversee our sales floor. The successful candidate will be responsible for developing customer opportunities and providing training…
Added 29 mins ago
Maintenance Manager
Realstar
Toronto, ON
We are currently seeking a Maintenance Manager to work and live at one of our properties located in Toronto/North York area. The Maintenance Manager provides critical hands-on leadership in…
Added 29 mins ago
Business Development Manager- Maintenance and Janitoral Services - West
United Services Group
Red Deer, AB · Edmonton, AB · Calgary, AB
Work in compliance with Health & Safety policies and legislation and take every reasonable precaution to protect the health and safety of all employees and business partners.
Added 29 mins ago
Full- Time Supervisor
JD Sports / Livestock / Size?
Laval, QC
Generate business results and achieve key KPIs
Added 29 mins ago
IF
Group Retirement Client Relationship Manager
iA Financial Group
Calgary, AB
- Full-time
…high-quality service? As a Group Retirement Client Relationship Manager (CRM) you will be responsible for the plan sponsor experience, retention, and relationship building. You will…
Added 29 mins ago
DT
Assistant Manager I
Dollar Tree Stores
Kamloops, BC
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 29 mins ago
DT
Assistant Manager II
Dollar Tree Stores
Vernon, BC
- Full-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 43 mins ago
ML
Health and Safety Manager
Maple Leaf Foods Inc
Bradford, ON
- $96,000 to $141,000 CAD / year
- Part-time
The Health and Safety Manager is accountable for the administration and maintenance of MLF's Health and Safety Management System (HSMS) while working with management to ensure compliance…
Added 43 mins ago
GC
Branch Manager
GRAYBAR CANADA
Windsor, ON
- Full-time
…big corporation and the integrity and drive of a neighborhood…
Added 43 mins ago
ST
Senior IT Systems Specialist
Saltworks Technologies
Richmond, BC
- $110,000 to $140,000 CAD / year
- Full-time
Administer enterprise software, including SQL/PostgreSQL, SYSPRO, EPLAN, ARAS PLM, GitLab, and other business-critical systems.
Added 58 mins ago
AO
Site Operations Manager
AML Oceanographic Ltd.
Saanichton, BC
- $100,000 to $125,000 CAD / year
- Full-time
…foundation of that thesis, and our focus is on growing the core business while carefully extending our solution set via acquisition. We anticipate dramatic growth and significant change in…
Added 58 mins ago
TU
Administrative Coordinator
The University of British Columbia
Williams Lake, BC
- $4,756.11 to $5,802.73 CAD / month
- Part-time
…support to AFRF research station and works closely with the Site Manager to support the effective operation of facilities, programs, events, and site activities. The role coordinates…
Added 59 mins ago
K
Seasonal Sales Associate (Markville Mall)
Knix
Markham, ON
- $19.7 CAD / hour
- Temporary
Escalate any issues or opportunities as required to the Manager on Duty.

Mentimeter

Account Manager

Toronto, ON, Canada

Compensation span for this role: $80,000 - $97,000 CAD. · Full-time

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Job details

Pay: Compensation span for this role: $80,000 - $97,000 CAD.
Job type: Full-time
Apply by: Nov 29, 2026
Experience: Experience of 2+ years as CSM or Account Manager in SaaS industry
Posting language: English
Posted: Oct 30, 2026

Original job description

Mentimeter is an engagement company with a simple goal: to make every leader better. Through interaction, insights and recommendations, its platform helps organizations turn participation into better understanding and stronger performance.

Founded in Stockholm in 2012, Mentimeter is used by 20 million people each month across 1.3 million organizations. At Mentimeter, we believe better leadership starts with listening and that the strongest results are achieved together. That’s why we foster a culture built on curiosity, collaboration and shared ownership. By joining us, you’ll help leaders turn participation into deeper understanding and stronger performance, advancing our ambition to help more than one billion people listen, learn and work better together.

As an Account Manager, you will lead the expansion of our existing Enterprise customers by focusing on revenue growth through renewals and up-sales while serving as a trusted adviser to our customers.

We expect you to have an entrepreneurial tempo with the main focus on commercial initiatives to drive revenue growth among our Enterprise customers. We are looking for someone who can create long-term and strategic relationships with out customers.

We use the theory of Predictable Revenue, and reference Dropbox and Slack when we see the future of Mentimeter. Mentimeter is a service that is loved globally and our growth has been almost 100% organic. Sales are currently growing over 10% per month and you will be the driving force to accelerate that growth even further.

Responsibilities For The Role

Full commercial ownership of our current HighTouch customers across North America.
Drive revenue growth by building a strong pipeline and expanding our customers. Your success is measured on Net Revenue Retention (NRR)
Manage a continuous pipeline for new expansion and up-sell opportunities
Ownership of renewals of ongoing agreements in order to prevent churn
Ability to assess business opportunities and use data in order to support decision-making towards customers
Develop a strategy for best-in-class scalable customer expansion and customer success
Collaborate together with Customer Success Managers on strategic enterprise customers in addition to working with other sales roles on a day to day basis
Work closely with the marketing and product team by serving as the voice of your customers as well as listening to the market needs

Responsibilities Not Included In The Role

Roll-out and adoption of our enterprise solution with our customers is mainly done by Customer Success Managers (Although for certain accounts that will be done by Relationship Managers as well)
Closing new customer contracts (Account Executives does that)
Day-to-day support (We have minimal support, and a support specialist is responsible for this)

Resources We Have To Support You

World-class lead-generation from the Marketing and Product teams
Marketing and Sales team to support in analysis and tactics
Sales Development Representatives to support in lead qualification
Sales Operation function
Professional CRM and data gathering services (Intercom, Mixpanel, Google Analytics, Salesforce)

Must-haves For The Role

Experience of 2+ years as CSM or Account Manager in SaaS industry
Experience with Sales and achieving a sales quota.
Ability to assess business opportunities and use data to make informed decisions and persuade others
Passion for building long-term relationships as well as driving commercial initiatives with customers
Knowledge of software contract terms and conditions with the ability to create fair transactions
Strong negotiation, pipeline and forecasting skills
Excellent communication skills
Permitted to work & live permanently in Toronto, ON. (This is a hybrid role, which requires you to be in office 3 days a week. This can also be subject to change depending on business needs)

Nice To Have

Bachelor or masters degree (field not important)

Compensation Model

We strongly believe in the power of togetherness, and we put a lot of effort into collaboration, teamwork and helping each other whenever needed. We believe that every part of Mentimeter, from Sales Development Representatives and Account Executives to Frontend Developers and Marketing Managers contributes equally to our continued success. To foster and emphasize this culture and way of working, we apply a non-commission based salary model in our sales roles, which has proven to be very successful and appreciated across the team. You can read about our benefits and perks here. Compensation span for this role: $80,000 - $97,000 CAD.

What Mentimeter Can Offer

At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance.

All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page

AI and Hiring at Mentimeter

At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. AI strengthens our work, but it does not define it. At Mentimeter, we’re not building an AI-driven hiring process - we’re building a people-first culture, where technology helps us listen, learn, and grow together.

Culture at Mentimeter

At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users.

Learn more about our culture by visiting our Culture page.

Review our Privacy Policy for more information.

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More about this job

Responsibilities

Own commercial relationships with existing high-touch enterprise customers across North America, driving revenue growth through renewals, upselling, and expansion while improving net revenue retention. Build and manage an expansion pipeline, develop scalable customer expansion strategies, use data to guide decisions, and collaborate with customer success, sales, marketing, and product teams.

Requirements

Requires at least two years of experience as a customer success manager or account manager in the SaaS industry, along with sales experience and a record of achieving sales quotas. Candidates should be skilled in relationship building, negotiation, pipeline management, forecasting, data-informed decision-making, and software contract terms, and must be permitted to live and work permanently in Toronto, Ontario.

Skills

Account Management
SaaS Sales
Revenue Growth
Customer Expansion
Upselling
Renewals Management
Customer Relationship Building
Negotiation
Pipeline Management
Sales Forecasting
Data-Driven Decision-Making
Business Opportunity Assessment
Strategic Planning
Customer Success
Communication
Contract Terms and Conditions

Benefits

Pension Contributions
Professional Development
Leadership Program
External Personal Coach
Relevant Education
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Enterprise Customers
Account Management
Customer Success
Net Revenue Retention
Revenue Growth
Renewals
Upselling
Customer Expansion
Predictable Revenue
Sales Quota
Pipeline Management
Sales Forecasting
Negotiation
Software Contracts
Data-Driven Decision-Making
Strategic Relationships
Customer Success Managers
Account Executives
Sales Operations
Intercom
Mixpanel
Google Analytics
Salesforce
Marketing
Product Management
Enterprise Sales

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