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Added 21 mins ago
HC
E-Commerce and Analytics Manager
H.I.S Canada Travel Inc.
Toronto, ON
- Full-time
Reports To: Senior Director, Integrated Marketing
Added 36 mins ago
SS
License Owner / Operator, Toronto
Stranger Soccer
Toronto, ON
- Full-time
What if your passion for football could become something you lead, grow, and make your own?
Added 1 hour ago
AF
Event Brand Ambassador / Booth Assistant (Temporary)
Accounting Farm USA
Toronto, ON
- Full-time
Added 1 hour ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
AB · Edmonton, AB
- Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 2 hours ago
BI
Senior Brand Manager, Oncology
Boehringer Ingelheim
Burlington, ON
- Full-time
Lead the cross functional team to develop launch readiness plans and Integrated Customer Plans (ICPs)for the brand(s), patients & specific customer segments in line with corporate…
Added 2 hours ago
Brand Manager
Sofina Foods Inc
Markham, ON
…Manager is responsible for the development and execution of marketing strategies, plans and programs that build brand equity and drive profitable growth for assigned…
Added 2 hours ago
NM
Corporate Precision Agriculture Manager
Nelson Motors and Equipment
Avonlea, SK
- Full-time
…other aligned technology, strengthen the customer experience, lead consistent processes, and team development across all five of our locations. This position can be based out of any one of…
Added 3 hours ago
T
TikTok Commerce - Senior Category Manager
TikTok
Toronto, ON
- Full-time
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn…
Added 3 hours ago
SP
Senior Digital Designer, Marketing
Stormtech Performance Apparel
Markham, ON
- Full-time
The Senior Digital Designer, Marketing supports the execution and elevation of Stormtech’s digital-first creative across email, social, ecommerce, web assets, digital sales tools, and…
Added 3 hours ago
I
Affiliate & Influencer Partnership Manager
InsuranceRevenue.com
Canada
- Full-time
InsuranceRevenue.com is a premier performance marketing and lead generation platform dedicated to the insurance vertical. We connect high-intent US consumers with top-tier insurance…
Added 3 hours ago
SC
UGC Marketing Manager
SORA Clothing
Canada
- Full-time
Now we’re looking for a UGC / Influencer Marketing Manager to build on that momentum. You’ll take ownership of our creator and influencer channel, build relationships with the right people,…
Added 3 hours ago
HT
Engineering Team Leader (PET HR)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 4 hours ago
H
Senior Project Manager, Environmental Assessments and TRPAPs
HDR
Toronto, ON
- Full-time
…future of mobility. This isn’t just a job, it’s a chance to lead progress, drive meaningful impact, and leave a legacy of smarter, more connected transportation networks. We are all…
Added 4 hours ago
H
Site Civil Section Manager
HDR
Toronto, ON · Richmond Hill, ON
- Full-time
…built environment. This isn’t just a job, it’s a chance to lead innovation, engineer impact, and build a legacy of…
Added 4 hours ago
I
Partner Enablement Leader
Intuit
Toronto, ON
- Full-time
You will work across Sales, Partnerships, Product, Marketing, Customer Success, Legal and Finance, each with its own priorities. The role reports to the Director of Sales Enablement.
Added 4 hours ago
M
CRM Project Manager
Monks
Toronto, ON
- Full-time
Lead multiple small to medium projects with low to medium complexity, or act as the fully allocated project manager for a higher complexity project.
Added 5 hours ago
AF
Sales Associate
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Calgary, AB
- Full-time
Support local marketing and member engagement efforts
Added 5 hours ago
MM
Business Leader
Martell Media
Kelowna, BC
- Full-time
You'll lead a lean team across sales, customer success, and engineering, and report to the Martell Ventures partners. You'll also own product strategy and execution: turning customer…
Added 5 hours ago
TU
One Year Management Placement / Internship - Dorchester
targetjobs UK
Dorchester, ON
- Volunteer
…and gain hands-on experience across customer service, sales, marketing, finance, operations, and more - all within a supportive…
Added 5 hours ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Lethbridge, AB
- Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 6 hours ago
RJ
Financial Advisor Assistant
Raymond James
Calgary, AB
- Full-time
Act as team lead during tax reporting season, liaising with tax professionals & clients to provide details, slips and updates as required;
Added 6 hours ago
AR
Founding Demand Generation Lead
Alloy River
Toronto, ON
- $200,000 to $350,000 CAD / year
- Full-time
…its own. This role brings it in-house. You will own online lead generation end-to-end, from strategy to execution. You start with one firm, prove the playbook, and extend it across a…
Added 6 hours ago
A
Client Business Analyst I
Acosta
Toronto, ON
- Full-time
…collection, survey setup, and other adhoc requests. The Analyst will lead standardized report design, automation and data administration. They will leverage business and market relevant…
Added 7 hours ago
GE
Operations Manager, Waste
GFL Environmental Inc.
Saint John, NB
- Full-time
…for the division, requiring involvement with the sales and marketing initiatives, as well as the day to day operations. The Operations Manager is relied upon for the effective planning,…
Added 7 hours ago
Guest Experience Agent
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Mentimeter

Account Manager

Toronto, ON, Canada

Compensation span for this role: $80,000 - $97,000 CAD. · Full-time

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Job details

Pay: Compensation span for this role: $80,000 - $97,000 CAD.
Job type: Full-time
Apply by: Nov 29, 2026
Experience: Experience of 2+ years as CSM or Account Manager in SaaS industry
Posting language: English
Posted: Oct 30, 2026

Original job description

Mentimeter is an engagement company with a simple goal: to make every leader better. Through interaction, insights and recommendations, its platform helps organizations turn participation into better understanding and stronger performance.

Founded in Stockholm in 2012, Mentimeter is used by 20 million people each month across 1.3 million organizations. At Mentimeter, we believe better leadership starts with listening and that the strongest results are achieved together. That’s why we foster a culture built on curiosity, collaboration and shared ownership. By joining us, you’ll help leaders turn participation into deeper understanding and stronger performance, advancing our ambition to help more than one billion people listen, learn and work better together.

As an Account Manager, you will lead the expansion of our existing Enterprise customers by focusing on revenue growth through renewals and up-sales while serving as a trusted adviser to our customers.

We expect you to have an entrepreneurial tempo with the main focus on commercial initiatives to drive revenue growth among our Enterprise customers. We are looking for someone who can create long-term and strategic relationships with out customers.

We use the theory of Predictable Revenue, and reference Dropbox and Slack when we see the future of Mentimeter. Mentimeter is a service that is loved globally and our growth has been almost 100% organic. Sales are currently growing over 10% per month and you will be the driving force to accelerate that growth even further.

Responsibilities For The Role

Full commercial ownership of our current HighTouch customers across North America.
Drive revenue growth by building a strong pipeline and expanding our customers. Your success is measured on Net Revenue Retention (NRR)
Manage a continuous pipeline for new expansion and up-sell opportunities
Ownership of renewals of ongoing agreements in order to prevent churn
Ability to assess business opportunities and use data in order to support decision-making towards customers
Develop a strategy for best-in-class scalable customer expansion and customer success
Collaborate together with Customer Success Managers on strategic enterprise customers in addition to working with other sales roles on a day to day basis
Work closely with the marketing and product team by serving as the voice of your customers as well as listening to the market needs

Responsibilities Not Included In The Role

Roll-out and adoption of our enterprise solution with our customers is mainly done by Customer Success Managers (Although for certain accounts that will be done by Relationship Managers as well)
Closing new customer contracts (Account Executives does that)
Day-to-day support (We have minimal support, and a support specialist is responsible for this)

Resources We Have To Support You

World-class lead-generation from the Marketing and Product teams
Marketing and Sales team to support in analysis and tactics
Sales Development Representatives to support in lead qualification
Sales Operation function
Professional CRM and data gathering services (Intercom, Mixpanel, Google Analytics, Salesforce)

Must-haves For The Role

Experience of 2+ years as CSM or Account Manager in SaaS industry
Experience with Sales and achieving a sales quota.
Ability to assess business opportunities and use data to make informed decisions and persuade others
Passion for building long-term relationships as well as driving commercial initiatives with customers
Knowledge of software contract terms and conditions with the ability to create fair transactions
Strong negotiation, pipeline and forecasting skills
Excellent communication skills
Permitted to work & live permanently in Toronto, ON. (This is a hybrid role, which requires you to be in office 3 days a week. This can also be subject to change depending on business needs)

Nice To Have

Bachelor or masters degree (field not important)

Compensation Model

We strongly believe in the power of togetherness, and we put a lot of effort into collaboration, teamwork and helping each other whenever needed. We believe that every part of Mentimeter, from Sales Development Representatives and Account Executives to Frontend Developers and Marketing Managers contributes equally to our continued success. To foster and emphasize this culture and way of working, we apply a non-commission based salary model in our sales roles, which has proven to be very successful and appreciated across the team. You can read about our benefits and perks here. Compensation span for this role: $80,000 - $97,000 CAD.

What Mentimeter Can Offer

At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance.

All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page

AI and Hiring at Mentimeter

At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. AI strengthens our work, but it does not define it. At Mentimeter, we’re not building an AI-driven hiring process - we’re building a people-first culture, where technology helps us listen, learn, and grow together.

Culture at Mentimeter

At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users.

Learn more about our culture by visiting our Culture page.

Review our Privacy Policy for more information.

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More about this job

Responsibilities

Own commercial relationships with existing high-touch enterprise customers across North America, driving revenue growth through renewals, upselling, and expansion while improving net revenue retention. Build and manage an expansion pipeline, develop scalable customer expansion strategies, use data to guide decisions, and collaborate with customer success, sales, marketing, and product teams.

Requirements

Requires at least two years of experience as a customer success manager or account manager in the SaaS industry, along with sales experience and a record of achieving sales quotas. Candidates should be skilled in relationship building, negotiation, pipeline management, forecasting, data-informed decision-making, and software contract terms, and must be permitted to live and work permanently in Toronto, Ontario.

Skills

Account Management
SaaS Sales
Revenue Growth
Customer Expansion
Upselling
Renewals Management
Customer Relationship Building
Negotiation
Pipeline Management
Sales Forecasting
Data-Driven Decision-Making
Business Opportunity Assessment
Strategic Planning
Customer Success
Communication
Contract Terms and Conditions

Benefits

Pension Contributions
Professional Development
Leadership Program
External Personal Coach
Relevant Education
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Enterprise Customers
Account Management
Customer Success
Net Revenue Retention
Revenue Growth
Renewals
Upselling
Customer Expansion
Predictable Revenue
Sales Quota
Pipeline Management
Sales Forecasting
Negotiation
Software Contracts
Data-Driven Decision-Making
Strategic Relationships
Customer Success Managers
Account Executives
Sales Operations
Intercom
Mixpanel
Google Analytics
Salesforce
Marketing
Product Management
Enterprise Sales

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