Front Desk Receptionist

Company Description: Meraki Medi Spa is a Nurse-Led aesthetic medical spa specializing in advanced aesthetic injectables & skin care solutions. The spa offers treatments like Botolinum toxins, fillers , Collagen stimulator injections , a traement for pigmentation , age spots, acne and acne scars, sun damage, rosacea, wrinkle reduction, and skin tightening. Clients also benefit from laser facial rejuvenation services designed to improve skin tone and texture. Meraki Medi Spa focuses on delivering safe, effective, and personalized treatments in a professional and relaxing environment.

Role Description: The Front Desk Receptionist role is a full-time, on-site position located in Oakville, ON. This role includes greeting clients, managing check-in and check-out procedures, answering phone calls, and responding to inquiries about services and appointments. The receptionist will schedule and confirm appointments, maintain an organized reception area, and handle basic clerical tasks such as filing, data entry, and managing client records. The role also involves processing payments, coordinating with practitioners to ensure smooth client flow, and providing attentive, courteous service to all visitors. Also, help the practitioners in the treatment room when needed and finish necessary documentation.

Help with social media posting and management

Qualifications

• Strong customer service and communication skills, with the ability to interact professionally and courteously with clients.
• Proficient phone etiquette and experience handling high volumes of calls and inquiries.
• Receptionist duties experience, including greeting clients, appointment scheduling, and managing front desk operations.
• Clerical skills such as data entry, filing, record keeping, and basic computer proficiency.
• Ability to stay organized, multitask in a fast-paced environment, and maintain attention to detail.
• A minimum of one year of experience in a medical spa, medical, or wellness setting is mandatory.
• High school diploma or equivalent; additional training in administration or customer service is an advantage.