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Added 12 mins ago
GM
Commercial P&C Associate
Gore Mutual Insurance
Cambridge, ON
- Full-time
No responsibility for underwriting New Business.
Added 12 mins ago
CE
Représentant(e) technique des ventes – Soudage / Technical Sales Representative – Welding
Castolin Eutectic
Montreal, QC
- Full-time
We are looking for a Technical Sales Representative to grow our business across Quebec by developing strong customer relationships and delivering value-added technical solutions.
Added 12 mins ago
Counter Sales Associate
Sonepar
Chatham-Kent, ON · Chatham, ON
An opportunity for career development across many business departments within our organization.
Added 28 mins ago
AP
Pest Control Technician
Abell Pest Control
Vernon, BC
- Full-time
…responsible for conducting thorough inspections to a variety of business including residential homes. They identify pest problems, choose an effective approach to eradicate pests and…
Added 58 mins ago
AA
Sales Pro (Parts Advisor)
Advance Auto Parts
Kingston, ON
- $17.95 to $21.55 CAD / hour
- Full-time
Advanced level DIY sales position with expert knowledge of DIY business. The role has expert knowledge of store operations, advanced automotive system knowledge and parts knowledge. This…
Added 1 hour ago
EE
Représentant(e) en développement des affaires en TI ( Transformation Numérique )
Elozys Evolutions
Saint-Colomban, QC
- Full-time
Role Description The Business Development Representative in IT (Digital Transformation) is a full-time, on-site role based in Saint-Colomban, QC. This role involves identifying and…
Added 1 hour ago
D
Business Development Manager | Toronto
Digicast
Toronto, ON
- Full-time
The Business Development Manager – Toronto Market is responsible for driving new business, developing and nurture strategic relationships in the GTA, and positioning Digicast as the premier…
Added 1 hour ago
PR
Lenovo Assisted Sales Representative
Premium Retail Services
Mississauga, ON
- Part-time
Are you ready to turn your passion for tech into a thrilling career opportunity? As a Lenovo Assisted Sales Representative, you're about to embark on an adventure that's as exhilarating as…
Added 1 hour ago
ISSB Technical Staff
IFRS Foundation
Montreal, QC
Evidence-based research – Undertake research on business risks and opportunities associated with sustainability issues (such as climate, nature and biodiversity, human capital, and human…
Added 2 hours ago
S
Registered Nurse (RN), Pediatric Intensive Care Unit (PICU) - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
- Full-time
…cultural immersion experiences, and continuous professional development to stay informed and responsive to equity-deserving groups. Provide patient-centred care that respects Indigenous…
Added 2 hours ago
S
Registered Nurse, Operating Room Surgical Suite - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
- Full-time
…cultural immersion experiences, and continuous professional development to stay informed and responsive to equity-deserving groups. Provide patient-centred care that respects Indigenous…
Added 2 hours ago
CC
Snow Removal Shovel Crew Member-Midland/Penetang
Clintar Commercial Outdoor Services
Midland, ON
- $25 to $30 USD / hour
- Part-time
…industry, Clintar rewards high-performing employees with growth and development…
Added 2 hours ago
R
Sales Development Representative, Outbound (Toronto)
Rippling
Toronto, ON
- Full-time
By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take…
Added 2 hours ago
PH
Licensed Practical Nurse BCCA
Provincial Health Services Authority
Abbotsford, BC
- Part-time
…we’re focused on your care too – offering health, wellness, development programs to support you – at work and at…
Added 2 hours ago
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Registered Nurse (RN), Oncology Clinic - BC Cancer Kelowna
Provincial Health Services Authority
Kelowna, BC
- Full-time
…cultural immersion experiences, and continuous professional development to stay informed and responsive to equity-deserving groups. Provide patient-centred care that respects Indigenous…
Added 2 hours ago
R
Sales Development Representative, Outbound (Toronto)
Rippling
Toronto, ON
- Full-time
By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take…
Added 2 hours ago
IF
ISSB Technical Staff
IFRS Foundation
Montreal, QC
- Full-time
Evidence-based research – Undertake research on business risks and opportunities associated with sustainability issues (such as climate, nature and biodiversity, human capital, and human…
Added 2 hours ago
E
APPLIED AI SOFTWARE DESIGNER
Ericsson
Ottawa, ON
- Full-time
…systems, and software-analysis tools to enable agentic design and development across large, complex existing…
Added 2 hours ago
C
Site Foreman - FIFO
Convergint
Fort McMurray, AB
- Full-time
…Working Foreman, you will serve as Convergint's primary on-site representative for the IOL Kearl Service and Maintenance Contract. This role combines field leadership, customer…
Added 2 hours ago
M
Onsite Call Center Representative (Urgent)
MCI
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
…is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and…
Added 2 hours ago
S
Senior Electrical Engineer
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Sarnia, ON
- Full-time
…project assurance activities and contributes to capability development through coaching and mentoring of developing engineers and technical…
Added 3 hours ago
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Senior Engineering Manager - Stratus Imaging Archive
Optum
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- Full-time
…inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a…
Added 3 hours ago
TS
Onsite Call Center Representative (Urgent)
The Sydney Call Centre
Sydney, NS
- Other
MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across…
Added 3 hours ago
MC
Onsite Call Center Representative (Urgent)
MCI Careers
Sydney, NS
- Full-time
…is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and…
Added 4 hours ago
ME
Credit Representative
McDougall Energy Inc.
Sault Ste. Marie, ON
- Full-time
McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions…

Mercedes-Benz Country Hills

BDC REPRESENTITIVE

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Join the team at Mercedes-Benz Country Hills, where luxury, professionalism, and exceptional guest service are at the core of everything we do. We are currently seeking a Full-Time BDC Representative to support our growing dealership and help deliver an outstanding experience to every guest who connects with our brand.

In this role, you will serve as an important link between our guests and dealership team, managing inquiries, coordinating appointments, and guiding customers through various stages of their ownership journey. From helping guests connect with the right Brand Specialist to supporting vehicle deliveries and follow-up communications, you will play a key role in building lasting relationships and ensuring a seamless customer experience.

This position is well suited for an organized, customer-focused professional who enjoys interacting with people, thrives in a fast-paced environment, and takes pride in delivering a premium level of service.

As part of the recruitment process, selected applicants will be invited to complete a short video submission.

Benefits

Career growth opportunities with a company that values internal development and promotion
Comprehensive health and dental benefits
RRSP matching program
Structured onboarding and ongoing training programs
Modern and progressive work environment
Employee and family discounts
Supportive leadership team committed to your success
Established customer base and strong community reputation
Proudly part of the McManes Automotive Group

Key Responsibilities

Respond to customer inquiries through phone, email, text messaging, and online platforms in a professional and timely manner.
Arrange and confirm appointments while coordinating schedules with the sales team and Brand Specialists.
Assist guests by providing information regarding vehicle models, dealership services, and promotional offerings.
Create positive customer relationships through consistent communication and attentive service.
Maintain accurate records of customer interactions, notes, and follow-up activities within the CRM system.
Conduct pre-sale and post-sale follow-up communications to enhance the guest experience and identify future opportunities.
Coordinate vehicle delivery preparations to ensure every detail is completed prior to customer pickup.
Deliver personalized vehicle orientations, helping guests understand vehicle features, technology, and ownership resources.
Support vehicle inventory administration, order tracking, and delivery documentation as required.
Help ensure a smooth transition from first contact through vehicle delivery and ongoing ownership support.
Participate in team meetings, coaching sessions, and professional development initiatives.
Carry out additional responsibilities as assigned.

Qualifications

High school diploma or equivalent education.
Excellent verbal and written English communication skills.
Strong customer service and relationship-building abilities.
Positive, professional, and customer-focused attitude.
Strong communication skills, including confidence speaking with customers by phone.
Ability to manage multiple priorities while maintaining accuracy and attention to detail.
Well-developed organizational and time management skills.
Self-motivated with the ability to work independently and collaboratively.
Comfortable using CRM platforms and Microsoft Office applications, including Outlook, Excel, and Word.
Previous experience in a BDC, automotive, sales, customer service, hospitality, or luxury retail environment is considered an asset.
Commitment to delivering a first-class guest experience that reflects premium brand standards.

We respect the privacy of every applicant and are committed to handling all applications with the highest level of confidentiality.

The McManes Automotive Group is an equal opportunity employer that welcomes all applicants. We appreciate the interest of everyone who applies; however, only applicants selected for an interview will be contacted.

Thank you for considering a career with Mercedes-Benz Country Hills. We look forward to hearing from you.

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More about this job

Responsibilities

Respond to customer inquiries, coordinate appointments, maintain accurate CRM records, and provide timely pre-sale and post-sale follow-up. Support vehicle deliveries by preparing documentation and inventory details, and guide customers through vehicle features and ownership resources.

Requirements

A high school diploma or equivalent is required, along with strong English communication, customer service, organizational, and time-management skills. Applicants should be comfortable with CRM platforms and Microsoft Office; experience in BDC, automotive, sales, customer service, hospitality, or luxury retail is an asset.

Skills

Customer Service
Relationship Building
Verbal Communication
Written Communication
Appointment Coordination
Customer Follow-Up
CRM Systems
Microsoft Outlook
Microsoft Excel
Microsoft Word
Organization
Time Management
Attention To Detail
Multitasking
Vehicle Delivery Coordination
Teamwork

Benefits

Career Growth Opportunities
Health And Dental Benefits
RRSP Matching Program
Structured Onboarding And Ongoing Training
Modern Work Environment
Employee And Family Discounts
Supportive Leadership
Established Customer Base

Visa sponsorship

Not detected in the job text

Keywords

Business Development Center
BDC
Automotive Dealership
Customer Inquiries
Appointment Scheduling
Brand Specialists
Customer Relationships
CRM
Microsoft Office
Outlook
Excel
Word
Vehicle Models
Promotional Offerings
Pre-Sale Follow-Up
Post-Sale Follow-Up
Vehicle Deliveries
Vehicle Orientations
Vehicle Inventory
Order Tracking
Delivery Documentation
Customer Experience
Luxury Retail
Automotive Sales

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