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Added 1 min ago
NA
Client Manager, Personal Insurance
NFP, an Aon company (Canada)
Vaughan, ON
- Full-time
Professional insurance designation is a plus (such as CAIB, CIP, CRM, etc.)
Added 17 mins ago
SI
CRM Analyst
Saskatchewan Indian Institute of Technologies (SIIT)
Saskatoon, SK
- Full-time
The CRM Analyst supports the effective operation, maintenance and continuous improvement of the CRM platform for Admissions and Advisory Services at SIIT. As an employee of SIIT, this…
Added 17 mins ago
NA
Client Manager, Commercial Agriculture & Equine
NFP, an Aon company (Canada)
Windsor, ON
- Full-time
EPIC and Policy Works experience are assets; CAIB, CIP, CRM, or similar designations are also assets.
Added 17 mins ago
CC
Supporter Engagement Specialist
Canadian Cancer Society
Quebec, QC
- Full-time
Maintains the integrity of the CRM by complying with policies and procedures for data collection and entry into system.
Added 17 mins ago
CC
Analyst, Insights and Pipeline Management
Canadian Cancer Society
Ottawa, ON
- $52,000 to $59,000 CAD / year
- Full-time
Experience implementing data‑integrity initiatives, conducting portfolio/pipeline reviews, and supporting prospect management strategies in a fundraising or CRM‑driven environment.
Added 17 mins ago
CC
Manager, Leadership Giving, Ontario
Canadian Cancer Society
Hamilton, ON
- Full-time
Ensures portfolio is properly balanced for effective moves management. Tracks communications within Salesforce CRM to ensure prioritizing foundations passions through relationship based…
Added 17 mins ago
CC
Manager, Leadership Giving, Ontario
Canadian Cancer Society
Toronto, ON
- Full-time
Ensures portfolio is properly balanced for effective moves management. Tracks communications within Salesforce CRM to ensure prioritizing foundations passions through relationship based…
Added 17 mins ago
CC
Manager, Leadership Giving, Ontario
Canadian Cancer Society
Ottawa, ON
- Full-time
Ensures portfolio is properly balanced for effective moves management. Tracks communications within Salesforce CRM to ensure prioritizing foundations passions through relationship based…
Added 32 mins ago
UR
Outside Sales Rep - Fluid Solutions
United Rentals
Edmonton, AB
- Full-time
Utilize Sales Force.com and other CRM Tools to develop pipeline of opportunities
Added 2 hours ago
VM
Canadian Immigration Specialist / RCIC
Visa Master Canada (VMC)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Quebec). We pair licensed immigration expertise with modern CRM, case management and automation tools, so our team spends less time on admin and more time on well-prepared applications and…
Added 2 hours ago
K
Director, Brand & Growth - Mntd
Knix
Toronto, ON
- From $135,000 CAD / year
- Full-time
Own the growth strategy across paid media, CRM, organic, retail, partnerships, creators and emerging acquisition channels.
Added 2 hours ago
AI
Business Development and Operations Officer
Amica Immigration Services Inc.
Markham, ON
- $42,000 to $50,000 CAD / year
- Full-time
…business development, lead follow-up, office coordination, CRM management, client closing administration, and internal operational…
Added 4 hours ago
LI
Systems Testing/QA Specialist
Lotus IT Solutions
Enterprise, ON
- Contract
…systems, including COTS applications such as Oracle Siebel CRM and Adobe AEM. This role involves close collaboration with developers, business analysts, and project managers to ensure…
Added 4 hours ago
EP
Industrial Sales Representative
East Penn Canada: Backup Power Division
Mississauga, ON
- Full-time
Maintain an active and accurate sales pipeline through CRM tools such as Salesforce.
Added 4 hours ago
NF
Senior Underwriter: Healthcare, Education and Social Services & Senior Care
Northbridge Financial
Toronto, ON
- Full-time
- Other
We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and…
Added 4 hours ago
KD
Territory Sales Representative
Keurig Dr Pepper
Winnipeg, MB
- $67,800 to $77,000 CAD / year
- Full-time
Leverage Customer Relationship Management (CRM) tool to maximize sales opportunity, provide up-to-date store/banner/region performance, collect & maintain customer database & notes,…
Added 4 hours ago
KD
Territory Sales Representative
Keurig Dr Pepper
Calgary, AB
- $67,800 to $77,000 CAD / year
- Full-time
Leverage Customer Relationship Management (CRM) tool to maximize sales opportunity, provide up-to-date store/banner/region performance, collect & maintain customer database & notes,…
Added 5 hours ago
CL
Business Development Associate - Toronto, Ontario
Caravel Law LLP
Toronto, ON
- Full-time
Keep the engine running: CRM hygiene, pipeline reporting and follow-up on outstanding client invoices
Added 5 hours ago
H
AML Product Owner
Hays
Toronto, ON
- $55 CAD / hour
- Contract
…technical requirements, with strong expertise in banking, telecom, CRM, data mapping, and regulatory…
Added 5 hours ago
MR
VP of Marketing Operations
MoveSmart Rentals
Toronto, ON
- Internship
CRM workflows, automation, AI tools, analytics, websites, and marketing software
Added 5 hours ago
KC
Associate – Applications Engineering Team
KEYENCE CANADA INC.
Mississauga, ON
- Full-time
Log all customer and sales support interactions in a CRM and resolve support cases in a timely manner.
Added 5 hours ago
OA
Product Software Developer
OpenRoad Auto
Richmond, BC
- Full-time
Develop secure APIs and integration with DMS, CRM, inventory, parts & service, accounting, OEM, and other automotive systems.
Added 5 hours ago
I
English Copywriter, Digital Communications
Intact
Montreal, QC
- Part-time
Familiarity with email marketing platforms and CRM communications.
Added 5 hours ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
Working knowledge of computer applications such as Microsoft Office and a CRM are a plus.
Added 5 hours ago
BE
Inside Sales Associate
BoldHouse Executive Search
Burnaby, BC
- $60,000 to $70,000 CAD / year
- Full-time
Accuracy and urgency with quotes and orders, and comfort with order entry, ERP or CRM systems and Microsoft Office.

Mercedes-Benz Country Hills

BDC REPRESENTITIVE

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Join the team at Mercedes-Benz Country Hills, where luxury, professionalism, and exceptional guest service are at the core of everything we do. We are currently seeking a Full-Time BDC Representative to support our growing dealership and help deliver an outstanding experience to every guest who connects with our brand.

In this role, you will serve as an important link between our guests and dealership team, managing inquiries, coordinating appointments, and guiding customers through various stages of their ownership journey. From helping guests connect with the right Brand Specialist to supporting vehicle deliveries and follow-up communications, you will play a key role in building lasting relationships and ensuring a seamless customer experience.

This position is well suited for an organized, customer-focused professional who enjoys interacting with people, thrives in a fast-paced environment, and takes pride in delivering a premium level of service.

As part of the recruitment process, selected applicants will be invited to complete a short video submission.

Benefits

Career growth opportunities with a company that values internal development and promotion
Comprehensive health and dental benefits
RRSP matching program
Structured onboarding and ongoing training programs
Modern and progressive work environment
Employee and family discounts
Supportive leadership team committed to your success
Established customer base and strong community reputation
Proudly part of the McManes Automotive Group

Key Responsibilities

Respond to customer inquiries through phone, email, text messaging, and online platforms in a professional and timely manner.
Arrange and confirm appointments while coordinating schedules with the sales team and Brand Specialists.
Assist guests by providing information regarding vehicle models, dealership services, and promotional offerings.
Create positive customer relationships through consistent communication and attentive service.
Maintain accurate records of customer interactions, notes, and follow-up activities within the CRM system.
Conduct pre-sale and post-sale follow-up communications to enhance the guest experience and identify future opportunities.
Coordinate vehicle delivery preparations to ensure every detail is completed prior to customer pickup.
Deliver personalized vehicle orientations, helping guests understand vehicle features, technology, and ownership resources.
Support vehicle inventory administration, order tracking, and delivery documentation as required.
Help ensure a smooth transition from first contact through vehicle delivery and ongoing ownership support.
Participate in team meetings, coaching sessions, and professional development initiatives.
Carry out additional responsibilities as assigned.

Qualifications

High school diploma or equivalent education.
Excellent verbal and written English communication skills.
Strong customer service and relationship-building abilities.
Positive, professional, and customer-focused attitude.
Strong communication skills, including confidence speaking with customers by phone.
Ability to manage multiple priorities while maintaining accuracy and attention to detail.
Well-developed organizational and time management skills.
Self-motivated with the ability to work independently and collaboratively.
Comfortable using CRM platforms and Microsoft Office applications, including Outlook, Excel, and Word.
Previous experience in a BDC, automotive, sales, customer service, hospitality, or luxury retail environment is considered an asset.
Commitment to delivering a first-class guest experience that reflects premium brand standards.

We respect the privacy of every applicant and are committed to handling all applications with the highest level of confidentiality.

The McManes Automotive Group is an equal opportunity employer that welcomes all applicants. We appreciate the interest of everyone who applies; however, only applicants selected for an interview will be contacted.

Thank you for considering a career with Mercedes-Benz Country Hills. We look forward to hearing from you.

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More about this job

Responsibilities

Respond to customer inquiries, coordinate appointments, maintain accurate CRM records, and provide timely pre-sale and post-sale follow-up. Support vehicle deliveries by preparing documentation and inventory details, and guide customers through vehicle features and ownership resources.

Requirements

A high school diploma or equivalent is required, along with strong English communication, customer service, organizational, and time-management skills. Applicants should be comfortable with CRM platforms and Microsoft Office; experience in BDC, automotive, sales, customer service, hospitality, or luxury retail is an asset.

Skills

Customer Service
Relationship Building
Verbal Communication
Written Communication
Appointment Coordination
Customer Follow-Up
CRM Systems
Microsoft Outlook
Microsoft Excel
Microsoft Word
Organization
Time Management
Attention To Detail
Multitasking
Vehicle Delivery Coordination
Teamwork

Benefits

Career Growth Opportunities
Health And Dental Benefits
RRSP Matching Program
Structured Onboarding And Ongoing Training
Modern Work Environment
Employee And Family Discounts
Supportive Leadership
Established Customer Base

Visa sponsorship

Not detected in the job text

Keywords

Business Development Center
BDC
Automotive Dealership
Customer Inquiries
Appointment Scheduling
Brand Specialists
Customer Relationships
CRM
Microsoft Office
Outlook
Excel
Word
Vehicle Models
Promotional Offerings
Pre-Sale Follow-Up
Post-Sale Follow-Up
Vehicle Deliveries
Vehicle Orientations
Vehicle Inventory
Order Tracking
Delivery Documentation
Customer Experience
Luxury Retail
Automotive Sales

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