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Added 42 mins ago
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Digital Media Specialist
Sanya’k̓ula
Vancouver, BC
- Full-time
The Digital Media/AV Specialist supports BC Children’s & BC Women’s through planning, creative development, production and output of a wide range of digital media products in collaboration…
Added 57 mins ago
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QA Specialist
Entrust
Ottawa, ON · Canada - Ottawa
- Full-time
As a QA Specialist in our Ottawa office, you will help validate the quality, reliability, usability, and security of Entrust software solutions used by government, enterprise, and financial…
Added 1 hour ago
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Law Clerk
Ontario Health
Toronto, ON
- Full-time
Flexible health care or wellness spending accounts, plus an inclusive program to support your overall well-being
Added 1 hour ago
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IT System Architecture Specialist-EN
CAE
Montreal, QC
- Full-time
As an IT System Architecture Specialist on our team, your mission is to be the technical leader in multidisciplinary teams including architecture, customer experience, cybersecurity,…
Added 2 hours ago
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Deal Desk Specialist
Assent
Ottawa, ON
- $70,000 to $75,000 CAD / year
- Full-time
We’re looking for a Deal Desk Specialist to join our Sales Operations team and act as a trusted advisor to our global Account Executives (New Business and Customer Expansion) and Account…
Added 2 hours ago
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Deal Desk Coordinator
Assent
Ottawa, ON
- $50,000 to $55,000 CAD / year
- Full-time
…Sales Operations team. You’ll work alongside our Deal Desk Specialist and Sales Operations Manager, generating quotes, processing orders, and supporting the approvals queue. It’s a hands-on…
Added 2 hours ago
SM
Genetics Counsellor Heart Lung Vascular & Neurology Program
St. Michael's Hospital
Toronto, ON
- Temporary
The Heart, Lung, and Vascular Program aims to promote and restore the health and well-being of individuals and families affected by heart, lung, and vascular disease. Our services help…
Added 2 hours ago
MU
INTERMEDIATE SECRETARY (BAND LEVEL 4)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
…a two-year office administration or business administration program is required; however, an approved equivalent combination of experience and training may be considered. Strong…
Added 2 hours ago
P&
Quality Analyst – Escape Management Specialist
Pratt & Whitney
Halifax, NS
- Full-time
Job title: Quality Analyst – Escape Management Specialist
Added 2 hours ago
UO
Research Program Coordinator
University of Calgary
Calgary, AB
- Full-time
The Department of Obstetrics and Gynaecology in the Cumming School of Medicine invites applications for a Research Program Coordinator. This Full-time Fixed Term position is for…
Added 2 hours ago
SM
Occupational Therapist Trauma & Neurosurgery
St. Michael's Hospital
Toronto, ON
- Full-time
As required by the program, must be Montreal Cognitive Assessment (MoCA) certified (or willing to certify prior to the end of the probationary period)
Added 2 hours ago
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Azure Platform & Integration Specialist
KPMG
Calgary, AB · AB · Lethbridge, AB · Abbotsford, BC · Burnaby, BC · Chilliwack, BC · Fort St. John, BC · Kamloops, BC · Kelowna, BC · Langley (District), BC · Prince George, BC · Quesnel, BC · Vancouver, BC · Vanderhoof, BC · Vernon, BC · Victoria, BC · Winnipeg, MB · Fredericton, NB · Moncton, NB · Saint John, NB · St. John's, NL · Hamilton, ON · Kingston, ON · London, ON · North Bay, ON · Oakville, ON · Ottawa, ON · Parry Sound, ON · Perth, ON · Sault Ste. Marie, ON · St. Catharines, ON · Sudbury, ON · Toronto, ON · Vaughan, ON · Waterloo, ON · Windsor, ON · ON · Regina, SK · Saskatoon, SK · Swift Current, SK · Langley, British Columbia · Edmonton, Alberta · Kanata, Ontario
- Full-time
Due to growth with ongoing acquisitions, we have an exciting opportunity for an Azure Platform & Integration Specialist to join our Technology support team. The role requires the Azure…
Added 3 hours ago
K
Senior Consultant, Transfer Pricing
KPMG
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
As a Senior Consultant (Specialist) in Transfer Pricing, you will be a key contributor to project execution and technical analysis. Your role will involve:
Added 3 hours ago
R
Quality Analyst – Escape Management Specialist
RTX
Halifax, NS
- Full-time
Job title: Quality Analyst – Escape Management Specialist
Added 4 hours ago
SC
Member Experience Advisor - Claresholm
Servus Credit Union
Claresholm, AB
- Part-time
…solutions to financial needs or referring members to an appropriate specialist, and contributing to the branch portfolio, and overall growth…
Added 4 hours ago
TI
PIA Specialist
Teckhorizon Inc
Toronto, ON
- Contract
Identify when external expertise is required and coordinate specialist input.
Added 4 hours ago
C
IT System Architecture Specialist
CAE
Montreal, QC
- Full-time
As an IT System Architecture Specialist on our team, your mission is to be the technical leader in multidisciplinary teams including architecture, customer experience, cybersecurity,…
Added 6 hours ago
CC
RQ11693 - Privacy Impact Assessment (PIA) Specialist
CCI- Computer Consultants International, Inc.
Toronto, ON
- Full-time
Added 8 hours ago
NB
Chief Advisor, Responsible AI
National Bank of Canada
Montreal, QC
- Full-time
…Artificial Intelligence team at National Bank means acting as a specialist in AI governance, risk assessment, and the responsible oversight of artificial…
Added 13 hours ago
R
Quality Assurance Specialist
Raytheon
Ottawa, ON
- Full-time
We are presently seeking a Quality Assurance Specialist to play a critical role in maintaining and enhancing our AS9100 and ISO 9001 Quality Management System (QMS). The ideal candidate…
Added 16 hours ago
Events Sales Specialist | Sports, Festivals & Community Events
Rogers Communications
Toronto, ON
Rogers is seeking an energetic, results-driven Events Sales Specialist to represent the Rogers brand at professional sports venues, community events, festivals, and multi-dwelling unit…
Added 16 hours ago
SI
Community & Industry Engagement Specialist
Saskatchewan Indian Institute of Technologies (SIIT)
SK
- Full-time
The Community & Industry Engagement Specialist will play a crucial role in promoting corporate citizenship by fostering relationships with local businesses and organizations to create…
Added 17 hours ago
MG
HELP Externs
Michael Garron Hospital
Toronto, ON
- Temporary
The H ospital Elder Life Program (HELP) is a patient support program that helps prevent delirium in older hospitalized patients and maintains their ability to live a healthy lifestyle. HELP…
Added 20 hours ago
SM
RPN General Internal Medicine
St. Michael's Hospital
Toronto, ON
- Temporary
Participates in hospital committees and other groups to represent the RPN perspective and serve as a bridge to the unit/program and patient needs
Added 20 hours ago
SJ
C.T. Technologist CT
St. Joseph's Health Centre, Toronto
Toronto, ON
- Temporary
…enhancing your skills; we also have a bed side PICC insertion…

Mercedes-Benz Country Hills

BDC REPRESENTITIVE

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Join the team at Mercedes-Benz Country Hills, where luxury, professionalism, and exceptional guest service are at the core of everything we do. We are currently seeking a Full-Time BDC Representative to support our growing dealership and help deliver an outstanding experience to every guest who connects with our brand.

In this role, you will serve as an important link between our guests and dealership team, managing inquiries, coordinating appointments, and guiding customers through various stages of their ownership journey. From helping guests connect with the right Brand Specialist to supporting vehicle deliveries and follow-up communications, you will play a key role in building lasting relationships and ensuring a seamless customer experience.

This position is well suited for an organized, customer-focused professional who enjoys interacting with people, thrives in a fast-paced environment, and takes pride in delivering a premium level of service.

As part of the recruitment process, selected applicants will be invited to complete a short video submission.

Benefits

Career growth opportunities with a company that values internal development and promotion
Comprehensive health and dental benefits
RRSP matching program
Structured onboarding and ongoing training programs
Modern and progressive work environment
Employee and family discounts
Supportive leadership team committed to your success
Established customer base and strong community reputation
Proudly part of the McManes Automotive Group

Key Responsibilities

Respond to customer inquiries through phone, email, text messaging, and online platforms in a professional and timely manner.
Arrange and confirm appointments while coordinating schedules with the sales team and Brand Specialists.
Assist guests by providing information regarding vehicle models, dealership services, and promotional offerings.
Create positive customer relationships through consistent communication and attentive service.
Maintain accurate records of customer interactions, notes, and follow-up activities within the CRM system.
Conduct pre-sale and post-sale follow-up communications to enhance the guest experience and identify future opportunities.
Coordinate vehicle delivery preparations to ensure every detail is completed prior to customer pickup.
Deliver personalized vehicle orientations, helping guests understand vehicle features, technology, and ownership resources.
Support vehicle inventory administration, order tracking, and delivery documentation as required.
Help ensure a smooth transition from first contact through vehicle delivery and ongoing ownership support.
Participate in team meetings, coaching sessions, and professional development initiatives.
Carry out additional responsibilities as assigned.

Qualifications

High school diploma or equivalent education.
Excellent verbal and written English communication skills.
Strong customer service and relationship-building abilities.
Positive, professional, and customer-focused attitude.
Strong communication skills, including confidence speaking with customers by phone.
Ability to manage multiple priorities while maintaining accuracy and attention to detail.
Well-developed organizational and time management skills.
Self-motivated with the ability to work independently and collaboratively.
Comfortable using CRM platforms and Microsoft Office applications, including Outlook, Excel, and Word.
Previous experience in a BDC, automotive, sales, customer service, hospitality, or luxury retail environment is considered an asset.
Commitment to delivering a first-class guest experience that reflects premium brand standards.

We respect the privacy of every applicant and are committed to handling all applications with the highest level of confidentiality.

The McManes Automotive Group is an equal opportunity employer that welcomes all applicants. We appreciate the interest of everyone who applies; however, only applicants selected for an interview will be contacted.

Thank you for considering a career with Mercedes-Benz Country Hills. We look forward to hearing from you.

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More about this job

Responsibilities

Respond to customer inquiries, coordinate appointments, maintain accurate CRM records, and provide timely pre-sale and post-sale follow-up. Support vehicle deliveries by preparing documentation and inventory details, and guide customers through vehicle features and ownership resources.

Requirements

A high school diploma or equivalent is required, along with strong English communication, customer service, organizational, and time-management skills. Applicants should be comfortable with CRM platforms and Microsoft Office; experience in BDC, automotive, sales, customer service, hospitality, or luxury retail is an asset.

Skills

Customer Service
Relationship Building
Verbal Communication
Written Communication
Appointment Coordination
Customer Follow-Up
CRM Systems
Microsoft Outlook
Microsoft Excel
Microsoft Word
Organization
Time Management
Attention To Detail
Multitasking
Vehicle Delivery Coordination
Teamwork

Benefits

Career Growth Opportunities
Health And Dental Benefits
RRSP Matching Program
Structured Onboarding And Ongoing Training
Modern Work Environment
Employee And Family Discounts
Supportive Leadership
Established Customer Base

Visa sponsorship

Not detected in the job text

Keywords

Business Development Center
BDC
Automotive Dealership
Customer Inquiries
Appointment Scheduling
Brand Specialists
Customer Relationships
CRM
Microsoft Office
Outlook
Excel
Word
Vehicle Models
Promotional Offerings
Pre-Sale Follow-Up
Post-Sale Follow-Up
Vehicle Deliveries
Vehicle Orientations
Vehicle Inventory
Order Tracking
Delivery Documentation
Customer Experience
Luxury Retail
Automotive Sales

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