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Added 1 hour ago
CD
Business Development Manager
Consolidated Dealers Co-Op Inc.
Winnipeg, MB
- Full-time
Consolidated Dealers Co-Op Inc., Canada's First New Car Dealer Cooperative, is looking for an ambitious Business Development & Account Management Representative to help accelerate our…
Added 3 hours ago
DT
Market Discovery & Pilot Scout
DHD TECH SOLUTIONS LTD.
Canada
- Part-time
Log Findings & Debrief: Enter structured survey notes into our CRM/tracker and participate in a weekly strategic debrief with Platrix’s founding team (CEO & Head of Business Development).
Added 6 hours ago
S
Sales Representative - Lubricant
Safety-Kleen
Toronto, ON
- $62,500 CAD / year
- Full-time
Safety-Kleen, a Clean Harbors company, is looking for a Lubricant Sales Representative to grow our branded Performance Plus Lubricants business. This is a full-time, permanent role.
Added 6 hours ago
FP
Sales Development Representative
Found People Inc.
Toronto, ON
- Full-time
Sales Development Representative – Business Financing
Added 10 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Brossard, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 14 hours ago
U
Route Service Representative - UniFirst Canada
UniFirst
Fort McMurray, AB
- Full-time
At UniFirst Canada, we Always Deliver - for our customers and our people. As a Route Service Representative (RSR), you’ll be the face of UniFirst to our customers, building strong…
Added 16 hours ago
HE
Outside Sales Representative
HighFire Energy Services
Redwater, AB
- Full-time
Role Description This full-time, on-site Outside Sales Representative role is based in Redwater, AB. The position is responsible for identifying and pursuing new business opportunities for…
Added 16 hours ago
Junk Removal Specialist
1-800-GOT-JUNK?
Calgary, AB
Junk Removal Specialist / Route Sales Representative
Added 16 hours ago
Customer Experience Leader
1-800-GOT-JUNK?
AB
Junk Removal Specialist / Route Sales Representative
Added 16 hours ago
Enterprise Account Executive - Toronto
Novisto
Toronto, ON
Initiate contact with prospects which have been generated by our Account Development Representative team, our marketing campaigns or from referrals.
Added 17 hours ago
YI
Sales Development Representative
YuJa Inc.
Toronto, ON · North York, Ontario
- Full-time
This is an expansion role designed to support the continued growth and scaling of our Sales Development team. Our Sales Development team members are at the forefront of our growth,…
Added 20 hours ago
VM
Outside Sales & Marketing Representative
Vantage Marketing Canada
Barrie, ON
- Full-time
Student Business Development Representative - Summer 2027
Added 1 day ago
PM
Business Development Representative
Premium Merchant Funding
Montreal, QC
- Full-time
We're looking for motivated, persuasive, and results-driven Business Development Representatives to
Added 1 day ago
NB
Branch Manager
National Bank of Canada
Dolbeau-Mistassini, QC
- Full-time
Expertise in banking services, the advisory approach and business development.
Added 1 day ago
BH
Sales Representative - Edmonton/Northern AB
Bausch Health Companies Inc.
AB · Edmonton, AB
- Internship
Focuses on territory sales targets, new business development, and troubleshooting on problem or key markets.
Added 1 day ago
Trade Representative Ottawa
Scotiabank
Ottawa, ON
…initiatives are executed / delivered in support of the team’s business targets and objectives. Ensures all activities conducted are in compliance with governing regulations, internal…
Added 1 day ago
BI
Outside Sales Representative – North/Central Alberta
Bray International, Inc.
AB · Edmonton, AB
- Full-time
The Outside Sales Representative is responsible for driving revenue growth, expanding market share, and strengthening customer relationships across the North/Central Alberta territory. This…
Added 1 day ago
LS
External Communications & Business Development Officer - Permanent - 19626
LRO Staffing
Ottawa, ON
- Full-time
…creative, and relationship-oriented External Communications & Business Development Officer to join their Ottawa-based…
Added 1 day ago
NB
Investment Advisor
National Bank of Canada
Montreal, QC
- Full-time
Connect with our clients to build lasting business relationships.
Added 1 day ago
NB
BANKING ADVISOR
National Bank of Canada
Saint-Constant, QC · St Constant, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 1 day ago
WG
Inside Sales Representative (Lloydminster, AB)
Wolseley Group
Lloydminster, SK
- Full-time
Join the Lloydminster location as an Inside Sales Representative, where you'll provide exceptional customer service, prepare quotations, process orders, and support branch operations. We're…
Added 1 day ago
A
Virology, Therapeutic Specialist - Northern Ontario
AbbVie
Sudbury, ON · Greater Sudbury, Ontario
- $93,000 to $143,000 CAD / year
- Full-time
Our Therapeutic Specialists develop robust business plans to execute brand strategy and tactics in the field, deliver sales performance and effectively build strong customer relationships…
Added 1 day ago
HI
Client Care Representative - Auto Insurance Trainee
HUB International
Williams Lake, BC
- Full-time
As an Auto Insurance Trainee, you’ll play a key role in driving business success. You’ll actively sell insurance solutions, hit performance targets, and deliver an exceptional customer…
Added 1 day ago
IP
Direct Sales Representative
Intercity Packers Meat & Seafood
AB · Intercity Packers Edmonton-Alberta-ICP
- Full-time
As a result of our expanding sales strategy, Intercity Packers is looking for a Full Time Direct Sales Representative located in Edmonton, Alberta. Reporting to the Director of Sales, the…
Added 1 day ago
A
Retail Sales Representative
Acosta
Nanaimo, BC
- Part-time
We are looking for a results-driven Sales Representative to serve our Big Box and Convenience Store customers. You will meet with customers to execute sales and merchandising strategies,…

Mercedes-Benz Country Hills

BDC REPRESENTITIVE

Calgary, AB, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Join the team at Mercedes-Benz Country Hills, where luxury, professionalism, and exceptional guest service are at the core of everything we do. We are currently seeking a Full-Time BDC Representative to support our growing dealership and help deliver an outstanding experience to every guest who connects with our brand.

In this role, you will serve as an important link between our guests and dealership team, managing inquiries, coordinating appointments, and guiding customers through various stages of their ownership journey. From helping guests connect with the right Brand Specialist to supporting vehicle deliveries and follow-up communications, you will play a key role in building lasting relationships and ensuring a seamless customer experience.

This position is well suited for an organized, customer-focused professional who enjoys interacting with people, thrives in a fast-paced environment, and takes pride in delivering a premium level of service.

As part of the recruitment process, selected applicants will be invited to complete a short video submission.

Benefits

Career growth opportunities with a company that values internal development and promotion
Comprehensive health and dental benefits
RRSP matching program
Structured onboarding and ongoing training programs
Modern and progressive work environment
Employee and family discounts
Supportive leadership team committed to your success
Established customer base and strong community reputation
Proudly part of the McManes Automotive Group

Key Responsibilities

Respond to customer inquiries through phone, email, text messaging, and online platforms in a professional and timely manner.
Arrange and confirm appointments while coordinating schedules with the sales team and Brand Specialists.
Assist guests by providing information regarding vehicle models, dealership services, and promotional offerings.
Create positive customer relationships through consistent communication and attentive service.
Maintain accurate records of customer interactions, notes, and follow-up activities within the CRM system.
Conduct pre-sale and post-sale follow-up communications to enhance the guest experience and identify future opportunities.
Coordinate vehicle delivery preparations to ensure every detail is completed prior to customer pickup.
Deliver personalized vehicle orientations, helping guests understand vehicle features, technology, and ownership resources.
Support vehicle inventory administration, order tracking, and delivery documentation as required.
Help ensure a smooth transition from first contact through vehicle delivery and ongoing ownership support.
Participate in team meetings, coaching sessions, and professional development initiatives.
Carry out additional responsibilities as assigned.

Qualifications

High school diploma or equivalent education.
Excellent verbal and written English communication skills.
Strong customer service and relationship-building abilities.
Positive, professional, and customer-focused attitude.
Strong communication skills, including confidence speaking with customers by phone.
Ability to manage multiple priorities while maintaining accuracy and attention to detail.
Well-developed organizational and time management skills.
Self-motivated with the ability to work independently and collaboratively.
Comfortable using CRM platforms and Microsoft Office applications, including Outlook, Excel, and Word.
Previous experience in a BDC, automotive, sales, customer service, hospitality, or luxury retail environment is considered an asset.
Commitment to delivering a first-class guest experience that reflects premium brand standards.

We respect the privacy of every applicant and are committed to handling all applications with the highest level of confidentiality.

The McManes Automotive Group is an equal opportunity employer that welcomes all applicants. We appreciate the interest of everyone who applies; however, only applicants selected for an interview will be contacted.

Thank you for considering a career with Mercedes-Benz Country Hills. We look forward to hearing from you.

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More about this job

Responsibilities

Respond to customer inquiries, coordinate appointments, maintain accurate CRM records, and provide timely pre-sale and post-sale follow-up. Support vehicle deliveries by preparing documentation and inventory details, and guide customers through vehicle features and ownership resources.

Requirements

A high school diploma or equivalent is required, along with strong English communication, customer service, organizational, and time-management skills. Applicants should be comfortable with CRM platforms and Microsoft Office; experience in BDC, automotive, sales, customer service, hospitality, or luxury retail is an asset.

Skills

Customer Service
Relationship Building
Verbal Communication
Written Communication
Appointment Coordination
Customer Follow-Up
CRM Systems
Microsoft Outlook
Microsoft Excel
Microsoft Word
Organization
Time Management
Attention To Detail
Multitasking
Vehicle Delivery Coordination
Teamwork

Benefits

Career Growth Opportunities
Health And Dental Benefits
RRSP Matching Program
Structured Onboarding And Ongoing Training
Modern Work Environment
Employee And Family Discounts
Supportive Leadership
Established Customer Base

Visa sponsorship

Not detected in the job text

Keywords

Business Development Center
BDC
Automotive Dealership
Customer Inquiries
Appointment Scheduling
Brand Specialists
Customer Relationships
CRM
Microsoft Office
Outlook
Excel
Word
Vehicle Models
Promotional Offerings
Pre-Sale Follow-Up
Post-Sale Follow-Up
Vehicle Deliveries
Vehicle Orientations
Vehicle Inventory
Order Tracking
Delivery Documentation
Customer Experience
Luxury Retail
Automotive Sales

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