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Bilingual CX Agent - Fully Remote | Upto $30/hr

  • Toronto, ON, Canada

Remote

$30 CAD / hour

Apply on work.mercor.com About employer

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Job details

Pay
$30 CAD / hour
Workplace
Remote
Posting language
English

Original job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: French Canadian Linguist
Type: Contract
Compensation: $30/hour
Location: Remote
Duration: 4.5 hours total over 3 days
Commitment: 1.5 hours/day

Role Responsibilities

  • Make outbound and inbound calls to test the CX agent's responses and behavior.
  • Follow basic prompts and scenarios provided to ensure accurate testing.
  • Provide feedback on conversation flow and user experience to enhance AI model performance.
  • Work independently and ensure reliable completion of tasks over the 3-day commitment.

Qualifications

Must-Have

  • Native or fluent French Canadian speaker.
  • Ability to make clear phone calls with good audio quality.
  • Available to start immediately.
  • Reliable for the 3-day commitment.

Start Date

  • Immediate

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

More about this job

Responsibilities

The French Canadian linguist at Mercor will place and receive calls to test how the CX agent responds. They will follow test scenarios and give feedback on conversation flow and user experience.

Requirements

Candidates need native or fluent French Canadian speech, clear phone audio quality, and immediate availability. They must be reliable for the full 3-day commitment.

Skills

  • French Canadian fluency
  • English fluency
  • Telephone communication
  • Clear audio quality
  • Conversation flow evaluation
  • User experience feedback
  • Scenario-based testing
  • Outbound calling
  • Inbound calling
  • Independent work
  • Reliability

Categories

  • Technology
  • Customer Service & Support
  • Data & Analytics

Keywords

  • French Canadian
  • bilingual
  • linguist
  • CX agent
  • customer experience
  • AI testing
  • conversation testing
  • call testing
  • remote contract
  • bilingual French English
  • AI training
  • voice AI
  • quality assurance
  • telephone testing
  • speech evaluation
  • contract work

Languages

  • French
  • English

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