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Added 27 days ago
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Clinical Nurse Educator - Healthlink BC
PHSA - Provincial Health Services Authority
Burnaby, BC
- $49.2 to $63.47 CAD / hour
- Full-time
- Temporary
Added 27 days ago
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Research Projects Coordinator 2, Basic & Translational Research Genome Sciences Centre (GSC)
PHSA - Provincial Health Services Authority
Vancouver, BC
- $76,111 to $109,408 CAD / year
- Full-time
- Temporary
…academic scientific research, clinical trials research, biotech or software…
Added 27 days ago
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Licensed Practical Nurse (LPN), Surgical Oncology - BC Cancer - Vancouver
PHSA - Provincial Health Services Authority
Vancouver, BC
- $32.84 to $44.96 CAD / hour
- Part-time
- Temporary
…answering telephones, filing and typing utilizing a variety of software packages including Word and…
Added 27 days ago
P-
Registered Nurse, Interventional Radiology, OR Surgical Suite - BC Children’s Hospital
PHSA - Provincial Health Services Authority
Vancouver, BC
- $41.42 to $55.91 CAD / hour
- Part-time
- Per diem
Ability to operate related equipment, including applicable computer software.
Added 27 days ago
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TeleNurse - Healthlink BC Burnaby or Langley, BC
PHSA - Provincial Health Services Authority
Burnaby, BC
- $41.42 to $59.52 CAD / hour
- Full-time
Demonstrate computer skills and experience with relevant software such as MS Word and contact centre applications.
Added 27 days ago
P-
TeleNurse - Healthlink BC Burnaby or Langley, BC
PHSA - Provincial Health Services Authority
Burnaby, BC
- $41.42 to $59.52 CAD / hour
- Part-time
Demonstrate computer skills and experience with relevant software such as MS Word and contact centre applications.
Added 27 days ago
P-
TeleNurse - Healthlink BC Burnaby or Langley, BC
PHSA - Provincial Health Services Authority
Langley, BC
- $41.42 to $59.52 CAD / hour
- Part-time
- Temporary
Demonstrate computer skills and experience with relevant software such as MS Word and contact centre applications.
Added 27 days ago
P-
TeleNurse - HealthLink BC / Burnaby or Langley, BC
PHSA - Provincial Health Services Authority
Langley, BC
- $41.42 to $59.52 CAD / hour
- Part-time
Demonstrate computer skills and experience with relevant software such as MS Word and contact centre applications.
Added 27 days ago
P-
TeleNurse - Healthlink BC Burnaby or Langley, BC
PHSA - Provincial Health Services Authority
Burnaby, BC
- $41.42 to $59.52 CAD / hour
- Part-time
Demonstrate computer skills and experience with relevant software such as MS Word and contact centre applications.
Added 27 days ago
P-
TeleNurse - Healthlink BC Burnaby or Langley, BC
PHSA - Provincial Health Services Authority
Langley, BC
- $41.42 to $59.52 CAD / hour
- Part-time
Demonstrate computer skills and experience with relevant software such as MS Word and contact centre applications.
Added 27 days ago
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AI Safety Expert - Red Team
Mercor
Toronto, ON
- $29 to $45 CAD / hour
Added 27 days ago
Coverage Specialist - Fully Remote | Upto $800/task Task based
Mercor
Toronto, ON
Added 27 days ago
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AI Safety Expert - Red Team
Mercor
Toronto, ON
- $48 to $62 CAD / hour
Added 28 days ago
Equipment designer/drafter
Johnson Controls
Nisku, AB
Produce and revise 2D drawings and 3D models using CAD software such as AutoCAD, SolidWorks, Revit, Inventor, Creo or similar tools.
Added 28 days ago
Equipment design drafter
Johnson Controls
Nisku, AB
Produce and revise 2D drawings and 3D models using CAD software such as Inventor, Creo, Revit or similar tools.
Added 28 days ago
Electrical engineer
Johnson Controls
Edmonton, AB
Proficient in Microsoft Office suite of software.
Added 28 days ago
Automotive technician, general
Birchwood Automotive Group
Winnipeg, MB
Added 28 days ago
FH
Dietitian, critical care/parenteral nutrition
Fraser Health Authority
New Westminster, BC
- $43.23 to $53.96 CAD / hour
Added 28 days ago
FH
Lead, clinical engagement, meditech expanse project
Fraser Health Authority
Surrey, BC
- $46.37 to $66.66 CAD / hour
Added 28 days ago
BT
Director of engineering – industrial automation
Blitz TI
Remote, Canada
- $175,000 to $200,000 CAD / year
- Full-time
- Remote
…mechanical engineering, electrical engineering, automation and software development. Your mandate: improve resource planning, strengthen collaboration with project management and ensure the…
Added 28 days ago
M
AI Safety Expert - Red Team
Mercor
Toronto, ON
- $48 to $62 CAD / hour
Added 28 days ago
M
Full-Stack Engineer - AI Systems
Mercor
Toronto, ON
- $50 to $80 CAD / hour
Added 28 days ago
LLM Agent Engineer - Specialist
Mercor
Toronto, ON
Added 28 days ago
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Professional Services Auditor - Specialist
Mercor
Toronto, ON
- $70 to $85 CAD / hour
5+ years in Project Management, Law, Accounting, Software Development, or IT Management.
Added 28 days ago
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Product Management Expert - Fully Remote | Upto $90/hr
Mercor
Toronto, ON
- $80 to $90 CAD / hour

Mercor

Coverage Specialist - Fully Remote | Upto $800/task Task based

Toronto, ON, Canada

Remote

Compensation: $800/hour

Apply on work.mercor.com About employer

Applications open in a new tab.

Job details

Pay: Compensation: $800/hour
Workplace: Remote
Experience: 2+ years of professional experience handling complex, litigated, high-severity, or coverage-sensitive insurance claims.
Working hours: 20–40 hours/week
Posting language: English

Original job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Complex Claims & Coverage Director
Type: Contract
Compensation: $800/hour
Location: Remote
Commitment: 20–40 hours/week

Role Responsibilities

Design realistic scenarios involving disputed coverage, reservations of rights, excess exposure, multiple insureds, multiple carriers, allocation, litigation, mediation, bad-faith risk, and high-severity settlement strategy.
Create work products such as complex claim strategies, coverage-position analyses, authority requests, litigation-management plans, reserve rationales, and escalation recommendations.
Write "golden" reference responses at senior technical claims quality.
Grade AI-generated responses against structured rubrics for policy analysis, strategic judgment, factual support, stakeholder awareness, and escalation discipline.
Identify claim-handling positions that are internally inconsistent, unsupported by the record, operationally unrealistic, or outside the authority of a non-lawyer claims professional.
Provide written feedback the research team uses to improve model behavior.

Qualifications

Must-Have

2+ years of professional experience handling complex, litigated, high-severity, or coverage-sensitive insurance claims.
Experience evaluating coverage issues and developing claim strategies involving multiple parties, layers, policies, or jurisdictions.
Understanding of insurer duties, reservation-of-rights practices, litigation management, settlement authority, and escalation to internal or external counsel.
Ability to distinguish an operational coverage position from formal legal advice and recognize when specialized legal review is required.
Exceptional written reasoning, defensible judgment, and high attention to detail.
Comfort with reviewing incomplete records and clearly separating facts, assumptions, open issues, and recommended next steps.

Preferred

CPCU, AIC, SCLA, ARM, or comparable insurance designation.
Experience with excess casualty, professional liability, directors and officers, cyber, environmental, construction-defect, or other complex lines.
Experience managing mediations, trials, coverage disputes, or extra-contractual exposure.
Home-office technical claims or claim-governance experience.
Experience overseeing TPAs, independent adjusters, experts, or panel counsel.

Start Date

Immediately; applications reviewed on a rolling basis.

Application Process (Takes 20–30 mins to complete)

Upload resume
AI interview based on your resume
Submit form

Resources & Support

For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Apply on work.mercor.com About employer

More about this job

Responsibilities

The Complex Claims & Coverage Director at Mercor will design coverage scenarios, write senior-quality claim strategies and reference responses, and grade AI outputs against rubrics. The role also flags claim positions that are inconsistent or unsupported and provides written feedback to the research team.

Requirements

Candidates need two or more years handling complex, litigated, or high-severity insurance claims and experience with coverage issues across multiple parties or policies. They must understand insurer duties, reservation of rights, settlement authority, and when to refer to counsel, and write with exceptional clarity.

Skills

Coverage analysis
Claim strategy development
Reservation of rights
Litigation management
Settlement authority
Reserve rationale
Bad-faith risk assessment
Escalation to counsel
Policy interpretation
Multi-party claim handling
Excess exposure analysis
Allocation analysis
Written reasoning
Rubric-based grading
Scenario design
Feedback writing
Attention to detail
Incomplete record review

Keywords

claims adjusting
coverage analysis
complex claims
coverage specialist
reservation of rights
bad faith
litigation management
settlement authority
excess casualty
professional liability
directors and officers
cyber insurance
environmental insurance
construction defect
mediation
TPA oversight
panel counsel
claim governance
AI training
remote contract

Seniority

Senior

Languages

English

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Work requirements

Jobs in Canada