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Desktop Support Specialist - Fully Remote | Upto $70/hr

  • Toronto, ON, Canada

Remote

$60 to $70 CAD / hour

Apply on work.mercor.com About employer

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Job details

Pay
$60 to $70 CAD / hour
Workplace
Remote
Posting language
English

Original job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Application Users - Windows 11 Professional Expert - Professionals
Type: Contract
Compensation: $60–$70/hour
Location: Remote

Role Responsibilities

  • Evaluate and utilize Windows 11 Professional as your primary desktop OS.
  • Capture high-resolution screenshots with more than 2.5 megapixels.
  • Work independently and asynchronously to meet project deadlines.
  • Collaborate with IT administrators and desktop support professionals to enhance system performance.
  • Develop and manage system settings, file explorer, and built-in system tools.

Qualifications

Must-Have

  • Windows 11 Professional as your day-to-day desktop operating system.
  • Ability to capture screenshots with more than 2.5 megapixels.
  • Experience with high-resolution monitors or dual-monitor setups.

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

More about this job

Responsibilities

The Desktop Support Specialist at Mercor will use Windows 11 Professional every day, evaluate it, and capture high-resolution screenshots. They will work on their own to meet deadlines, help IT staff improve system performance, and manage system settings and file explorer.

Requirements

Candidates need to use Windows 11 Professional as their daily desktop system, be able to capture screenshots above 2.5 megapixels, and have experience with high-resolution or dual-monitor setups.

Skills

  • Windows 11 Professional
  • Windows system settings
  • File Explorer
  • Built-in Windows system tools
  • Screen capture
  • High-resolution monitor setup
  • Dual-monitor setup
  • System performance tuning
  • Asynchronous remote work
  • IT collaboration

Categories

  • Technology
  • Software
  • Customer Service & Support

Keywords

  • Windows 11 Professional
  • Windows 11
  • desktop support
  • desktop operating system
  • screenshots
  • high-resolution monitors
  • dual monitor
  • system settings
  • file explorer
  • remote contract
  • IT support
  • AI interview

Tools

  • Windows 11 Professional
  • File Explorer

Languages

  • English

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