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Retail Expert - Clienteling Specialist

  • Toronto, ON, Canada

Remote

$80 to $160 CAD / hour

Apply on work.mercor.com About employer

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Job details

Pay
$80 to $160 CAD / hour
Workplace
Remote
Experience
2+ years of professional experience in retail, luxury goods, or client-facing sales
Posting language
English

Original job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Retail / Clienteling professionals
Type: Contract
Compensation: $80–$160/hour
Location: Remote

Role Responsibilities

  • Review and assess domain-specific documents to ensure quality, accuracy, and relevance.
  • Provide structured feedback to improve document standards and client satisfaction.
  • Collaborate with teams to enhance evaluation projects using strong analytical skills.
  • Work independently and asynchronously to meet deadlines and project goals.

Qualifications

Must-Have

  • Bachelor's degree (minimum)
  • 2+ years of professional experience in retail, luxury goods, or client-facing sales
  • Strong proficiency in Excel, PowerPoint, and Word
  • Strong document analysis and review skills
  • Attention to detail and ability to follow structured guidelines

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

More about this job

Responsibilities

The Retail Expert at Mercor will review documents to check they are accurate and relevant, and give clear feedback to improve standards. They will work with teams on evaluation projects and meet deadlines on their own.

Requirements

Mercor needs candidates with a bachelor's degree and at least 2 years of client-facing experience in retail, luxury goods or sales. They must be strong in Excel, PowerPoint and Word, good at document review, and careful with structured guidelines.

Skills

  • Excel
  • PowerPoint
  • Word
  • Document analysis
  • Document review
  • Quality assessment
  • Structured feedback
  • Attention to detail
  • Clienteling
  • Retail sales
  • Luxury goods
  • Analytical thinking
  • Asynchronous work

Categories

  • Retail
  • Customer Service & Support
  • Consulting

Keywords

  • Clienteling
  • Retail
  • Luxury goods
  • Client-facing sales
  • Document review
  • Document analysis
  • Quality assurance
  • Excel
  • PowerPoint
  • Word
  • Microsoft Office
  • Evaluation
  • Feedback
  • Remote contract
  • Attention to detail
  • Structured guidelines

Seniority

Mid level

Tools

  • Excel
  • PowerPoint
  • Word

Languages

  • English

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