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Added 8 mins ago
AC
Partner, Strategic Procurement - Global Travel - Temporary
Air Canada
Dorval, QC
- Full-time
Strategic Procurement (SP) is comprised of several Category Management teams and a Centre of Excellence (COE) to support SP. The successful candidate will play a key role as a category…
Added 8 mins ago
Associate Director-GCM Documentation Toronto
Scotiabank
Toronto, ON
Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our…
Added 8 mins ago
Executive Director, Campus Safety Services
Georgian College
ON
The Executive Director, Campus Safety Services provides strategic leadership and oversight for the College’s 24/7 campus safety and security operations. This role is responsible for…
Added 8 mins ago
Process Equipment Support Manager
BWXT
Ottawa, ON
Assists and may substitute for Director of Operations Support in the performance of his/her managerial activities.
Added 8 mins ago
S
Director - East Harbor
SYSTRA
Toronto, ON
- Full-time
Reporting to the Stations Vice President, the Owners Representative Director - Stations will provide project management and leadership to the two Alliance delivered new stations on the GO…
Added 8 mins ago
S
Tracks Engineering Director
SYSTRA
Toronto, ON
- Full-time
…Transport Canada requirements and applicable regulations. Lead the management and resolution of interfaces between track and other railway disciplines, including signalling/CBTC, traction…
Added 8 mins ago
AH
Engineer - Arlo Hotels
Arlo Hotels
Engineer, BC
- Full-time
Under direction of the Director of Engineering, perform general repairs and preventive maintenance of any and all equipment found in and around the hotel as needed. Specific work areas will…
Added 8 mins ago
HR
Food Store Manager
Hughes Recruitment & Strategy Collective
Moosomin, SK
- Full-time
…with the co-operative for years, creating an environment where knowledge is shared, new staff are supported, and people understand the importance of the work they do in their…
Added 24 mins ago
MI
Senior Associate Director, Debt Services
MUFG Investor Services
Toronto, ON
- $93,750 to $137,500 CAD / year
- Full-time
The Senior Associate Director is a leader who is responsible for the performance and management of an operations team and client relationships. This person manages and supports day to day…
Added 24 mins ago
GT
Specialist, Supplier Relationship Management
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Apply in-depth contract management knowledge to support business units in ensuring supplier adherence to contractual terms and conditions and scope of work.
Added 38 mins ago
UO
Senior Coordinator, Development
University of Ottawa
Ottawa, ON · Desmarais Hall
- Full-time
Reporting to the Director of Philanthropy, this position plays a critical role in contributing to the University of Ottawa’s fundraising success by providing administrative, operational,…
Added 38 mins ago
Head of Discount Operations – West / Director, Operational Support – West
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB
Extensive knowledge of retail department operations.
Added 38 mins ago
T
Associate, Commercial National Accounts
TD
Toronto, ON
- Full-time
The group consists of senior commercial banking professionals who combine specific industry knowledge and extensive deal structuring experience to offer a full suite of customized credit…
Added 38 mins ago
CBMC, Site Coordinator
Cape Breton University
Sydney Indian Reserve No. 28A, NS · Sydney, NS
…requires sound judgment, discretion, and strong relationship management to support a responsive, learner-centered environment and to facilitate the seamless integration of learners into…
Added 39 mins ago
GO
Manager Third Party Funding and Reporting
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
Reporting to the Director, Finance, the Manager Third-Party Funding and Reporting (Manager) is responsible for the accounting of third-party project expenditures and revenues, the…
Added 39 mins ago
C
Director, Facilities Operations and Maintenance – Permanent Full-Time (1.0)
CHEO
Ottawa, ON
- Full-time
Reporting to the Chief Capital Planning and Development Officer (CCPDO) and working in close partnership with the Director, Capital Projects, the Director, Facilities Operations and…
Added 53 mins ago
MS
Videographer
McMasters Student Union
Hamilton, ON
- Part-time
Report to: Communications & Advertising Director
Added 53 mins ago
PC
Director, Member Experience
Provincial Credit Union
PE · PEI, Prince Edward Island
- Full-time
The Director, Member Experience provides strategic leadership for how Provincial Credit Union delivers a consistent, meaningful and relationship-focused experience to its members. This role…
Added 53 mins ago
PC
Director, Operations
Provincial Credit Union
PE · PEI, Prince Edward Island
- Full-time
The Director, Operations provides strategic and operational leadership for PCU’s Core Banking, Lending Administration, and Deposit & Account Administration functions. This role is…
Added 1 hour ago
T
Operations Manager (Civil/FTTH Construction)
Telecon
Saskatoon, SK
- Full-time
Reporting to the Senior Director of Operations; the Operations Manager is responsible to lead and manage all operations of their region. This includes health and safety, finances, contract…
Added 1 hour ago
S
Technical Sales Engineer - Georgetown, Ontario, Canada
Solinst
Georgetown, ON
- Full-time
…solving problems, engaging with customers, and turning technical knowledge into commercial…
Added 1 hour ago
KR
Senior Manager, Corporate Tax
Kassen Recruitment
AB · Edmonton, AB
- Full-time
…is suited to an experienced tax leader with deep technical knowledge of both Canadian and US corporate taxation, the ability to navigate complex cross-border matters, and the judgment to…
Added 1 hour ago
AW
Senior Manager, Investment Fund Operations
Aviso Wealth
Remote, Canada
- $115,000 to $135,000 CAD / year
- Full-time
- Remote
At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership,…
Added 1 hour ago
AW
Senior Manager, Investment Fund Operations
Aviso Wealth
Remote, Canada
- $115,000 to $135,000 CAD / year
- Full-time
- Remote
At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership,…
Added 1 hour ago
Director, Manufacturing Engineering & Site Quality
Celestica International LP
Newmarket, ON
Technical Depth: Broad knowledge of electronic manufacturing environments, automated equipment systems, SMT, NPI-PCBA, laboratory analysis testing, and advanced quality management systems.

Meridian Credit Union

Director, Advisor Experience

St. Catharines, ON, L2S 3W3, Canada
Toronto, ON, Canada
Etobicoke, ON, M8X 2X3, Canada

Salary Range: $123,400.00 to $185,200.00 CAD · Full-time

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Job details

Pay: Salary Range: $123,400.00 to $185,200.00 CAD
Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Why Meridian?

At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.

Factor us into your next career opportunity. We want you to grow with us and have an experience that’s different. This is a place where you can expect the unexpected.

Find our story here: About Meridian

The role: The Director, Advisor Experience leads Wealth field activation and sustained adoption by translating business priorities and enterprise programs into clear advisor and leader action through communication, engagement, coaching, change adoption and field enablement. Accountable for strengthening advisor and leader effectiveness, improving execution consistency and productivity, and ensuring strategic initiatives are launched with appropriate readiness, support and reinforcement. This role owns the how of field execution: change sequencing, advisor and leader readiness, communications, coaching reinforcement, support deployment, feedback loops and sustained adoption.

Key Responsibilities

Advisor and leader experience strategy - 20%

Own and continuously improve the Wealth advisor and leader experience, including support structures, engagement practices, listening channels and field-effectiveness priorities that enable strong business and member outcomes.
Define and advance the multi-year Wealth advisor and leader experience strategy, establishing the vision, priorities, service standards and roadmap required to improve advisor effectiveness, engagement, productivity and the consistent delivery of advice.
Establish a clear advisor-support operating model, including roles, decision rights, service expectations and escalation pathways across Wealth, Sales Effectiveness and enterprise support functions.

Change activation and field readiness - 25%

Lead integrated activation, readiness and reinforcement for strategic initiatives, operating-model changes, technology implementations, regulatory requirements and growth programs.
Apply field-readiness gates and manage change sequencing.
Monitor adoption and effectiveness of tools, programs and initiatives; identify barriers and recommend enhancements.
Establish and govern the Wealth change-activation framework, including readiness criteria, implementation standards, decision rights and escalation protocols for initiatives affecting advisors and field leaders.
Assess the cumulative impact of concurrent initiatives on field capacity and recommend changes to scope, sequencing, timing or resource allocation where readiness, member experience or business performance may be at risk.

Leadership capability, coaching and support deployment - 20%

Define the Wealth leadership enablement strategy and establish consistent expectations for coaching quality, business planning, performance routines and change reinforcement across the distribution network.
Sponsor the development of scalable tools, frameworks and leader resources that strengthen accountability, improve execution consistency and reduce dependency on reactive support.
Partner with Sales Effectiveness, Learning and RVPs to activate and continuously amplify coaching frameworks, business-planning disciplines and leader routines. Set strategic priorities for Advisor Support and field activation resources, leveraging performance data, advisor productivity metrics, member insights and business results to optimize resource allocation, inform investment decisions and drive sustainable growth outcomes.

Communications, engagement and voice of field - 20%

Set the strategic narrative and communication approach for key Wealth priorities, ensuring leaders and advisors understand the business rationale, expected behaviours, implementation requirements and measures of success.
Establish clear ownership, response expectations and reporting mechanisms for issues raised through advisor listening channels, ensuring important themes result in visible decisions, actions or escalation.
Govern the Wealth communication calendar, channel mix, field memos, newsletters, calls, town halls and sales meetings.
Lead Wealth Advisor Council governance and convert field feedback into accountable actions and escalations.

Insights, governance and people leadership - 15%

Establish and oversee enterprise measurements for adoption, engagement, communication effectiveness, leadership readiness and recurring friction, proactively identifying risks and implementing strategies that accelerate business results and organizational effectiveness.
Lead advisor-facing governance through the Wealth Operating Council and manage assigned teams with clear priorities and performance expectations.
Lead and develop a team of specialized professionals and leaders, fostering a culture of accountability, collaboration and continuous improvement.
Build succession depth across Wealth distribution functions through coaching, talent development and workforce planning.

Knowledge, Skills & Abilities

Expertise in field enablement, change activation, communications governance, advisor experience and sales execution.
Strong knowledge of wealth advice delivery, advisor and leader operating routines, coaching models and support services.
Ability to translate complex enterprise initiatives and quantitative and qualitative insights into practical, role-specific actions, tools, messages and reinforcement plans.
Advanced facilitation, executive communication, stakeholder management and council-governance skills.
Strong analytical ability to assess adoption, engagement, readiness, productivity and experience insights.
Knowledge of regulated financial services change, conduct expectations, technology adoption and operational readiness.
Demonstrated experience leading and developing high-performing employees and an ability to influence through matrix relationships across Sales Effectiveness, Operations, HR, Risk and field leadership.

Education, Work Experience, and Professional Designations/Certifications

Undergraduate degree in business, communications, organizational change, adult learning or a related discipline, or an equivalent combination of education and experience.
Fourteen plus years (14+) of significant progressive experience in wealth management, sales enablement, change management, field communications, advisor support or distribution leadership.
Demonstrated experience developing and executing multi-year strategies, operating plans and enterprise roadmaps with measurable business outcomes.
Demonstrated experience leading enterprise change activation, executive and field engagement, governance forums and people teams.
Change-management, coaching, learning or wealth management designation is preferred.
Experience operating in a regulated financial services environment and supporting advisor-facing technology or operating-model change is preferred.

If Backfill: This role represents an existing vacancy. Internal candidates are being considered as part of our standard process.
If New Role: This posting is for a newly created position. Internal candidates are being considered.

Salary Range: $123,400.00 to $185,200.00 CAD

Compensation for this role is based on a combination of skills, experience, and internal equity. Candidates with stronger alignment to the role’s requirements may be placed higher within the range. Your recruiter will share more information about our total rewards package during the hiring process.

Office Location: Toronto Corporate Office with the ability to travel to our St. Catharines office as needed. This is a hybrid work opportunity.

Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires a minimum of one day per week in the office for purposeful meetings to collaborate, innovate, and build effective relationships with your team, your colleagues, and your leader, which is important to us.

What’s in it for you?

We have an inclusive and collaborative working environment that encourages teamwork, creativity, curiosity, and celebrates success.
We provide you with the tools and technology needed to delight your candidates and clients.
You will get to work with and learn from diverse industry leaders and colleagues, who have hailed from top organizations.
Hybrid work arrangements with in-person office time to collaborate, innovate, and build relationships with your colleagues.
This is not your typical “corporate” job. We work hard and we have fun!

Build the Future of Banking with Us

At Meridian, we’re not just adapting to the future - we’re shaping it. We see talent as a catalyst for sustainable growth, community impact, and future-readiness. As the financial landscape evolves, we’re looking for team members who bring:

Embedding & leveraging technology – Confidence and willingness to learn and integrate AI and emerging technologies into new ways of working. Experience with low/no code tools like the Microsoft Power Platform and generative AI productivity tools like Microsoft Copilot is considered an asset
Critical Thinking – The ability to analyze, evaluate and interpret information from various sources and apply logic and problem solving to make decisions.
Data Driven– Leverage data and insights to identify, prioritize and improve member experience and business efficiency.
Curiosity & Flexibility – Comfortable navigating and embracing change and uncertainty, ask more questions, explore more options. Continuously learn and grow.

Experience the Difference!

Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Meridian Credit Union.

@MeridianCareers

Connect with us on LinkedIn

Meridian only posts jobs on our official Careers Site, LinkedIn, and Indeed. If you find a Meridian job posting on any other site, please verify it by ensuring it directs back to our official career page. Meridian never asks candidates to apply through third‑party links that do not redirect to our Careers portal (UltiPro). For more tips on how to protect yourself from job scams visit Protect yourself from job scams | Meridian.

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More about this job

Responsibilities

The Director, Advisor Experience leads wealth field activation by translating business priorities into actionable advisor and leader strategies. This role is responsible for change sequencing, advisor readiness, communication governance, and coaching reinforcement to drive productivity and business outcomes.

Requirements

Candidates must have over 14 years of progressive experience in wealth management, sales enablement, or distribution leadership. An undergraduate degree in a relevant discipline is required, along with expertise in change management and executive-level stakeholder engagement.

Skills

Wealth management
Sales enablement
Change management
Field communications
Advisor support
Distribution leadership
Strategic planning
Coaching
Stakeholder management
Executive communication
Data analysis
Operational readiness
Regulatory compliance
Leadership development
Performance management

Benefits

Inclusive and collaborative working environment
Hybrid work arrangements
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Wealth Management
Sales Enablement
Change Management
Field Activation
Advisor Experience
Strategic Planning
Leadership
Coaching
Communication Governance
Operational Readiness
Financial Services
Regulatory Compliance
Microsoft Power Platform
Generative AI
Microsoft Copilot
Performance Metrics
Business Planning
Stakeholder Management
Distribution Network
Advisor Council

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