Find work in Canada.

630,104 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 10 mins ago
OH
IT Specialist
O'Dell HVAC Group
Ottawa, ON
- Full-time
…infrastructure while providing reliable, high-quality technical support to employees across the business. This hands-on role combines day-to-day IT operations with system administration,…
Added 10 mins ago
GC
Sales & Service Representative (Fly In/Fly Out, 14 on/14 off)
Grainger Canada
Calgary, AB
- Full-time
The Sales & Service Representative (SSR) is responsible for the end-to-end delivery of Integrated Customer Solutions (ICS) at assigned customer sites. Operating across multiple customer…
Added 10 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 10 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 10 mins ago
B
Bilingual Facility Manager III (EN/FR)
BGIS
Montreal, QC
- Full-time
Creates presentations for client consumption showcasing trends & providing valued insights and recommendations that support the operations of a first-class facility.
Added 10 mins ago
GR
Sales Service Representative
Geanel Restaurant Supplies Ltd
Saskatoon, SK
- Full-time
Company Description Geanel Restaurant Supplies Ltd is a business supplies and equipment company serving restaurant and hospitality clients from its location at 3904 Millar Ave Saskatoon SK,…
Added 10 mins ago
Delivery Driver
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Dartmouth, NS
…you! Canadian Linen seeks a driven Relief Customer Service Representative to take charge of delivering exceptional service and managing accounts for our valued…
Added 10 mins ago
Emergency Planning & Security Specialist - 18 month term
Edmonton Regional Airport Authority
Nisku, AB
…on a regular basis, YEG appreciates feedback on how it can support and enhance partnerships that exist on the corporate team. YEG values opportunities to create diversity within teams,…
Added 10 mins ago
XT
Customer Service Representative
XTL Transport, Logistics, Distribution
Balzac, AB
- Full-time
XTL is committed to providing customers with a progressive transportation solution. As a Customer Service Representative, you will be responsible for ensuring day-to-day commitments are…
Added 10 mins ago
OH
IT Specialist
O’Dell HVAC Group
Ottawa, ON
- Full-time
…infrastructure while providing reliable, high-quality technical support to employees across the business. This hands-on role combines day-to-day IT operations with system administration,…
Added 10 mins ago
M
Winter Co-op 2027 - Wealth Investment Office Intern
Manulife
Toronto, ON
- Full-time
…investment product research, portfolio implementation, investment operations and managed investment programs. The candidate will support the day-to-day oversight of investment solutions…
Added 10 mins ago
M
Director, Sponsor Analytics
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
Working closely with Plan Sponsor Services, Distribution, Product, Operations, Data and Technology partners, the Director will lead the development and evolution of standardized and…
Added 26 mins ago
SB
Field Marketing Coordinator Intern - Windsor
Stanley Black & Decker, Inc.
Windsor, ON · ON
- Full-time
…Field Marketing Manager. The FMC Intern is a dedicated service support representative with responsibility for big box retail stores, such as Home Depot. As an FMC Intern, you must be a…
Added 40 mins ago
CO
Director, Transit
City of Winnipeg
Winnipeg, MB
- Full-time
The City is committed to attracting and retaining a diverse, skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity…
Added 40 mins ago
R
Counter Sales
ROBINSON
Cranbrook, BC
- Full-time
We know what it means to put the customer first - our business is built upon a tradition of exceptional, individualized customer service. Our employees experience the excitement and…
Added 40 mins ago
CM
Director, Fleet Electrification Infrastructure
Coast Mountain Bus Company
Vancouver, BC · Greater Vancouver, BC
- $133,680 to $200,520 CAD / year
- Full-time
…corrective strategies, operating models, maintenance standards, business processes, lifecycle plans, and future organizational capability required to support the long-term expansion of…
Added 40 mins ago
BG
Project Controls Specialist
BTY Group
Toronto, ON
- $90,000 to $120,000 CAD / year
- Full-time
…solutions for real estate and infrastructure planning, development, operations, and transactions. With a project portfolio valued at over $100 billion, our experience spans all industries…
Added 40 mins ago
SS
Branch Supervisor, Inside Sales
Summit Search Group
Concord, ON
- $65,000 to $77,000 CAD / year
- Full-time
Support the Business Development team with customer requirements, quotations and order coordination.
Added 40 mins ago
LC
Service Manager - London Elgin Region
Libro Credit Union
London, ON
- Full-time
…is primarily focused on leading and developing the Service Representative team, ensuring exceptional member experience and operational excellence. The Service Manager's primary mandate is…
Added 40 mins ago
JB
Inside Sales Representative
John Brooks
Mississauga, ON
- Full-time
Reporting to the Senior Manager of CX & Inside Sales, the Inside Sales Representative is responsible for managing and growing an assigned portfolio of smaller customer accounts. This role…
Added 41 mins ago
Capital Markets Analyst - Financial Services Officer 3
The Government of Nova Scotia
Halifax, NS
…Division provides accounting, reporting and administrative support for debt and investment activities, including post-trade settlement, debt servicing, trust fund administration, and…
Added 41 mins ago
JB
Inside Sales Representative
John Brooks Company
Remote, Canada
- Full-time
- Remote
Reporting to the Senior Manager of CX & Inside Sales, the Inside Sales Representative is responsible for managing and growing an assigned portfolio of smaller customer accounts. This role…
Added 41 mins ago
Senior Project Manager (Trade Shows, Events, Permanent Installations)
Jack Morton Worldwide
Oakville, ON
Support Global Estimating by preparing precise, timely cost estimates.
Added 55 mins ago
HC
Client Care Representative (Full-Time) - Kelowna BC
Handyman Connection of Kelowna
Kelowna, BC
- $24 to $27 CAD / hour
- Full-time
Handyman Connection of Kelowna is a well-established, locally owned family business providing home repair and renovation services Vernon to Penticton. We are growing and looking to add a…
Added 55 mins ago
Financial Service Representative
Money Mart
Windsor, ON
…or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move forward with…

Meridian Credit Union

Member Services Representative - Part Time (Pendale)

St. Catharines, ON, L2T 3Y6, Canada

$45,000 to $49,000 CAD / year · Part-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $45,000 to $49,000 CAD / year
Job type: Part-time
Posting language: English
Posted: Nov 9, 2026

Original job description

Why Meridian?

At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.

Factor us into your next career opportunity. We want you to grow with us and have an experience that’s different. This is a place where you can expect the unexpected.

Find our story here: About Meridian

The role:

As our Member Experiences Representative, you will be joining a team of highly engaged financial service professionals who are dedicated to providing an exceptional Member Experience. In this role we will rely on you to attend to our Members with excellence, patience and empathy. While positioning Meridian’s products and services to add value to our Members financial wellbeing.

With your growth mindset you are adaptive, resilient, resourceful and creative. Seeking and receptive to feedback to continuously improve and learning from successes and mistakes. As part of our collaborative team, you are highly engaged and communicate thoughts and ideas in a respectful environment. We value diversity of thoughts and promote inclusion. As you take initiative and accountability you are joining a team that provides autonomy to get things done and will be accountable for a variety of support functions within the branch.

Must have a passion for Member Experience, ensuring that Meridian maintains its tradition of exceeding Member expectations and “Bringing the Member Experience to life”.

The Member Experience Representative will work alongside and align financial strategies and activities to support Meridian’s internal business partners – Wealth, Small Business, Mobile Mortgage Specialists to ensure value added delivery of Member centric products/solutions.

Key Responsibilities:

Employee Experience

Part of an engaged team that is aligned to key business drivers and delivering on outcomes.
- Is Highly Engaged
- Demonstrates empathy with colleagues
- Communicates thoughts and ideas openly
- Respects others and their opinions/ideas
- Values diversity of thought and promotes inclusion
- Be a highly engaged team player working co-operatively with your peers within the branch and across Meridian including corporate office and other Member Experience partners.
- Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
- Actively participate and support the team in the planning process, assisting with implementation and providing feedback.
- Continued individual learning and development to align with Meridian core competencies and values while delivering on action plans aligned with Employee Engagement results.
- Advocates for the branch, advances innovative thinking amongst team, and promotes an entrepreneurial growth mindset.
- Act as a trusted partner to build, develop and maintain internal relationships within the Member Experience teams and cross-functional departments, to ensure alignment for achievement of Meridian’s Retail Experience goals.
- Participates and leads branch activities in support of expanding the Member relationship and growing share of wallet including our Digital Ambassador Program

Member Experience

Delivers an exceptional Member experience and offers insights to continually grow our Member Experience.
- Serves Members with excellence
- Demonstrates patience in difficult situations
- Shows empathy to Members’ perspectives
- Understands how Meridian’s products and services can add value to our Members
- Provide a superior Member experience through the identification and promotion of products and services. Where appropriate provide qualified referrals based on the needs identified through proactive probing.
- Ensure proper due diligence by posting all transactions accurately and timely
- Take responsibility to ensure accuracy and completeness of all work.
- Maintain discretion and confidentiality to respect Members privacy.
- Identify and fulfill Member requests and identify opportunities to grow the relationship.
- Demonstrates excellent listening and strong consultative skills.
- Removes systemic barriers to exceptional Member Experience.
- Embraces virtual technology platforms and leverages them to engage in impactful communication with Member.
- Identify and contributes to the continuous enhancement of the Member Experience while leveraging Voice of Employee.
- With autonomy to resolve Member Concerns- look to create action plans to avoid escalation in the future.

Innovation

Establishing a compelling vision and executes on strategy.
- Takes initiative and accountability – knows what needs to get done
- Communicates effectively
- Knows the business and their function deeply
- Understands their role in the organization
- Develops cross functional relationships
- Working with the Branch leadership, execute Retail strategies to ensure continued momentum across Meridian including Omni Channel integration.
- Works with the Branch leadership, to champion and implement corporate strategies and programs for the branch.
- Participating in the development and implementation of branch business plans.

Community Experience

Participate and execute with the team our Community engagement plan
- Promote Meridian Credit Union in your community by participating in and being involved in community activities or events while demonstrating the Company Values
- Support local community organizations and activities through Business Development and Good Neighbour Program. Planning, preparation and delivery of Meridian hosted Community events.

Knowledge, Skills, and Abilities

Flexible to work all scheduled hours which include evenings and weekends
Strong knowledge of computer systems.
Ability to make decisions, act decisively and provide friendly and personable service.
Strong negotiation, interpersonal, written and oral communications skills. Must be able to mitigate and resolve Member Concerns.
Effective organizational time management, and problem-solving skills; ability to grasp concepts and processes quickly; demonstrated ability to partner and influence.
Embraces virtual technology platforms for use with both Member and Meridian partners
Ability to collaborate with leadership to develop plans and recommendations that support the achievement of Meridian’s strategic objectives.
Proven track record of bringing new ideas forward, while staying on top of trends in the market place.
Member Experience focused, with the enthusiasm and tenacity to motivate self to meet and exceed goals and provide the right solutions.
Member Focus - Personally demonstrating that our Members are our highest priority.
Proactive - Seize the initiative by anticipating needs and identifying opportunities to provide a higher level of service.
Open Communication - Engaging in honest and transparent dialogue to develop mutual understanding, trust and cultivate deeper relationships.
Business Savvy - Continuously acquiring the knowledge needed to do one’s job to the fullest, using internal or external resources and applying the knowledge productively.
Partner Orientation - Initiates opportunities for collaboration and maintains productive relationships to achieve shared goals.
Integrity - Doing the right thing by always acting with openness, honesty and respect.
Talent Developer: nurtures and supports direct reports, identifies strong team members, develops digital and analytical skills in direct reports
Creates a Supportive and Positive Team Environment: creates and contributes to a positive team environment which encourages innovation, risk taking, and learning; speeds up team learning through sharing best practices; leverages the strengths and opportunities of the broader marketing team
Creates a Supportive and Positive Team Environment: creates and contributes to a positive team environment which encourages innovation, risk taking, and learning; speeds up team learning through sharing best practices; leverages the strengths and opportunities of the broader marketing team

Education, Work Experience, and Professional Designations/Certifications

Sales oriented with previous experience in a front-line sales role or service-related industry.
High School diploma or relevant working experience

This role represents an existing vacancy. Internal candidates are being considered as part of our standard process

Salary Range: CAD $45,000 – $49,000 annually

Compensation for this role is based on a combination of skills, experience, and internal equity. Candidates with stronger alignment to the role’s requirements may be placed higher within the range. Your recruiter will share more information about our total rewards package during the hiring process.

Join us! This role is in office at our Pendale Plaza Branch located at 210 Glendale Ave, St. Catharines, ON, L2T 3Y6.

What’s in it for you?

We have an inclusive and collaborative working environment that encourages teamwork, creativity, curiosity, and celebrates success.
We provide you with the tools and technology needed to delight your candidates and clients.
You will get to work with and learn from diverse industry leaders and colleagues, who have hailed from top organizations.
Hybrid work arrangements with in-person office time to collaborate, innovate, and build relationships with your colleagues.
This is not your typical “corporate” job. We work hard and we have fun!

Build the Future of Banking with Us

At Meridian, we’re not just adapting to the future - we’re shaping it. We see talent as a catalyst for sustainable growth, community impact, and future-readiness. As the financial landscape evolves, we’re looking for team members who bring:

Embedding & leveraging technology – Confidence and willingness to learn and integrate AI and emerging technologies into new ways of working. Experience with low/no code tools like the Microsoft Power Platform and generative AI productivity tools like Microsoft Copilot is considered an asset
Critical Thinking – The ability to analyze, evaluate and interpret information from various sources and apply logic and problem solving to make decisions.
Data Driven– Leverage data and insights to identify, prioritize and improve member experience and business efficiency.
Curiosity & Flexibility – Comfortable navigating and embracing change and uncertainty, ask more questions, explore more options. Continuously learn and grow.

Our Commitment to Belonging

At Meridian, belonging starts with people. We are committed to creating an inclusive and accessible workplace where everyone feels valued, respected, supported, and empowered to bring their authentic selves to work. We believe that diverse backgrounds, identities, abilities, sexual orientation, experiences, and perspectives make us stronger and help us better serve our Members, communities, and one another.

We are committed to an accessible recruitment experience and will provide accommodation information to candidates selected for an interview.

To learn more about DEIBR at Meridian, visit meridiancu.ca.

Thank you for your interest in Meridian Credit Union. We look forward to learning more about you and the unique experiences and perspectives you could bring to our team.

@MeridianCareers

Connect with us on LinkedIn

Meridian only posts jobs on our official Careers Site, LinkedIn, and Indeed. If you find a Meridian job posting on any other site, please verify it by ensuring it directs back to our official career page. Meridian never asks candidates to apply through third‑party links that do not redirect to our Careers portal (UltiPro). For more tips on how to protect yourself from job scams visit Protect yourself from job scams | Meridian.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Apply About employer

More about this job

Responsibilities

The Member Experience Representative is responsible for delivering exceptional service, identifying member needs, and promoting financial products to support member wellbeing. They also collaborate with internal partners and participate in community engagement activities to grow the branch's relationship with members.

Requirements

Candidates should have previous experience in a front-line sales or service-related role and possess strong communication and interpersonal skills. A high school diploma or relevant working experience is required, along with the flexibility to work evenings and weekends.

Skills

Member experience
Customer service
Financial services
Sales
Communication
Problem-solving
Time management
Negotiation
Interpersonal skills
Computer systems
Empathy
Consultative skills
Data analysis
Critical thinking
Adaptability

Visa sponsorship

Not detected in the job text

Keywords

Member experience
Financial services
Retail banking
Sales
Customer service
Digital ambassador
Omni channel
Microsoft Power Platform
Generative AI
Microsoft Copilot
Data driven
Critical thinking
Community engagement
Business development
Financial wellbeing
Relationship management
Consultative sales
Branch operations

Report this job