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Added 14 mins ago
Canada Leader, Specialist Solution Architects | Chef du Canada, Architectes de solutions spécialisés
Amazon
Vancouver, BC · Toronto, ON · Montreal, QC
Cette équipe fournit un leadership terrain doté d'une expertise approfondie couvrant l'IA générative, le calcul haute performance, le calcul, la mise en réseau, le stockage, les bases de…
Added 29 mins ago
Corporate Finance Associate
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Full-time
Our ambition is to become a tech-enabled, AI-led business, therefore having awareness of LLMs and Generative AI, and an understanding of how AI can help drive efficiencies in your role is…
Added 29 mins ago
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Full-time
Added 29 mins ago
Senior Data Engineer
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Toronto, ON
$103,000 to $153,000 CAD / year
Full-time
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Added 29 mins ago
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Added 30 mins ago
Chief Information Security Officer
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Added 45 mins ago
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Added 45 mins ago
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Added 1 hour ago
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Comfortable using AI tools, including generative AI, in day-to-day legal work, with an interest in helping develop practical internal solutions for the legal team.
Added 1 hour ago
Chief Information Security Officer
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AB · Edmonton, AB
Full-time
…vendors, safeguards for institutional and research data used with generative and agentic AI, monitoring for unsanctioned AI use, and alignment with recognized frameworks (e.g., NIST AI RMF,…
Added 1 hour ago
Specialist - Software Engineering- GEN AI
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ON · Ontario, Canada
$80,000 to $90,000 USD / year
Full-time
We are seeking a highly skilled Full Stack Developer with strong expertise in Python and Angular to build and support modern cloudnative applications The ideal candidate should be…
Added 1 hour ago
Service Innovation Lawyer - Projects & Infrastructure
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Champion the adoption of generative AI tools and new workflows across the Projects & Infrastructure practice group, ensuring alignment with the firm’s AI governance framework (including…
Added 1 hour ago
Python & Database Developer
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Full-time
Atouts : Agile/Squads, connaissance du domaine financier, pandas, scikit-learn, conteneurisation/déploiement ML, LLMs et IA générative
Added 1 hour ago
Full Stack Developer
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Contract
5 years Experience working as a Full Stack Developer on complex software solutions in an agile team environment.
Added 1 hour ago
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Added 1 hour ago
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AEO and GEO Marketing Manager
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Added 2 hours ago
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Added 2 hours ago
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Added 3 hours ago
Commercial Analyst - CMHC Multi-Unit Residential
Meridian Credit Union
Barrie, ON · London, ON · St. Catharines, ON · Toronto, ON · Etobicoke, ON
$52,000 to $75,000 CAD / year
Full-time
…with low/no code tools like the Microsoft Power Platform and generative AI productivity tools like Microsoft Copilot is considered an…
Added 3 hours ago
Data Architect
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Partner with ML Engineers to ensure the data platform is a reliable, low-latency substrate for Generative AI and LLM-powered capabilities.

Meridian Credit Union

Member Services Support COOP - 4 Months

ON, Canada
Aurora, ON, L4G 6K9, Canada

Job type: Part-time
Posting language: English
Posted: Sep 24, 2026

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Original job description

Why Meridian?

At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.

Find our story here: About Meridian

Our Retail Banking Practice:

Our vision is to be recognized as the financial institution that has the most local impact, supported by a purposeful value proposition to our Members.

We have a passion for ensuring we maintain our tradition of exceeding Member expectations and helping them achieve their best lives. We deliver advice-based banking while providing tools that reduce complexity, offering the right information, and motivating our Members to reach their overall financial goals.

Our Retail teams work alongside our partners in Wealth, Small Business, and Mobile Mortgage Specialists to support our Members' holistic financial growth.

As a Member Services Support Unpaid Co-op:

You will be joining a team of highly engaged financial service professionals who are dedicated to providing an exceptional Member Experience!

In this role, we will rely on you to provide compassionate service, while positioning Meridian’s products and services to add value to our Members’ financial wellbeing.

Member Experience

Provide a superior Member experience through the identification and promotion of products and services and where appropriate, and provide qualified referrals based on identified needs
Demonstrate perseverance in difficult situations by showcasing understanding to Members’ perspectives, and creating action plans to resolve their concerns if they arise
Ensure proper due diligence by posting all transactions accurately and timely
Maintain discretion and confidentiality to respect Members’ privacy
Participate in branch activities in support of expanding the Member relationship and growing our Digital Ambassador Program

Employee Experience

Act as an engaged teammate and trusted partner to build and cultivate internal relationships within the Member Experience teams and cross-functional departments, while ensuring achievement of Retail Experience goals
Demonstrate empathy with colleagues by communicating thoughts and ideas openly while promoting inclusivity and a sense of belonging towards others in the workplace
Continue individual learning and development to align with Meridian values while delivering on action plans aligned with Employee Engagement results

Community Experience

Promote Meridian in your community by participating in community activities or events while demonstrating our values
Support local community organizations and activities through Business Development and Good Neighbour Program including planning, preparation, and delivery of Meridian hosted community events

How you will succeed:

Previous work experience in a customer service role, with cash handling experience as an asset
High School diploma or relevant working experience
Flexibility to work all scheduled hours which include some evenings and Saturdays
Proven understanding of computer systems and programs including Microsoft Office, and Outlook
Strong negotiation, interpersonal, written, and oral communications skills
Effective organizational time management, and problem-solving skills

This posting is for a newly created position. Internal candidates are being considered as part of our standard process.

Join us! This role is in office at 297 Wellington St. E, Aurora, ON L4G 6K9.

Build the Future of Banking with Us

At Meridian, we’re not just adapting to the future - we’re shaping it. We see talent as a catalyst for sustainable growth, community impact, and future-readiness. As the financial landscape evolves, we’re looking for team members who bring:

Embedding & leveraging technology – Confidence and willingness to learn and integrate AI and emerging technologies into new ways of working. Experience with low/no code tools like the Microsoft Power Platform and generative AI productivity tools like Microsoft Copilot is considered an asset
Critical Thinking – The ability to analyze, evaluate and interpret information from various sources and apply logic and problem solving to make decisions.
Data Driven– Leverage data and insights to identify, prioritize and improve member experience and business efficiency.
Curiosity & Flexibility – Comfortable navigating and embracing change and uncertainty, ask more questions, explore more options. Continuously learn and grow.

What's in it for you?

As a Certified Living Wage Employer, you are guaranteed to earn a living wage with us, including an impressive benefits package which includes:

Paid vacation time, and other time off
Employer-paid health benefits
Defined contribution pension matching
Financial benefits including free banking, and special rates on mortgages, lines of credits and more
Tuition reimbursement program
Unique rewards and recognition program

You will benefit from an inclusive and collaborative work environment that encourages creativity, curiosity, and celebrates success. You will also receive the right training, tools and technology needed to delight our Members, with the opportunity to learn from diverse industry leaders, who have hailed from top organizations around the world.

Our Story:

Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 360,000 Members. Meridian has more than 75 years of banking history and is 100% owned by its members. With 89 retail branches and 15 Business Banking Centers across Ontario and $ 30B in assets under management, Meridian offers a broad range of financial products and services to its retail, business banking and wealth members. With over 2000 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose - helping our members achieve their best life.

Our Commitment to You:

Meridian is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Meridian Credit Union.

Follow us on Twitter at

@MeridianCareers

Connect with us on LinkedIn

Meridian only posts jobs on our official Careers Site, LinkedIn, and Indeed. If you find a Meridian job posting on any other site, please verify it by ensuring it directs back to our official career page. Meridian never asks candidates to apply through third‑party links that do not redirect to our Careers portal (UltiPro). For more tips on how to protect yourself from job scams visit Protect yourself from job scams | Meridian.

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More about this job

Responsibilities

Provide compassionate member service, identify relevant financial products and services, make qualified referrals, and accurately process transactions while protecting member privacy. Support branch and community activities, collaborate with colleagues, and help strengthen member relationships and digital engagement.

Requirements

Applicants should have customer service experience; cash handling experience is an asset, and a high school diploma or relevant work experience is required. They should be able to work scheduled hours that may include evenings and Saturdays, and demonstrate computer proficiency, communication, negotiation, organization, time management, and problem-solving skills.

Skills

Customer Service
Cash Handling
Microsoft Office
Outlook
Negotiation
Interpersonal Communication
Written Communication
Oral Communication
Organization
Time Management
Problem-Solving
Critical Thinking
Data-Driven Decision-Making
Adaptability
Confidentiality
Technology Adoption

Benefits

Paid Vacation
Paid Time Off
Employer-Paid Health Benefits
Defined Contribution Pension Matching
Free Banking
Special Mortgage Rates
Special Lines of Credit Rates
Tuition Reimbursement
Rewards and Recognition Program

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Credit Union
Member Services
Member Experience
Customer Service
Cash Handling
Financial Products
Financial Services
Qualified Referrals
Transaction Processing
Due Diligence
Confidentiality
Microsoft Office
Outlook
Digital Ambassador Program
Business Development
Good Neighbour Program
Community Events
Microsoft Power Platform
Microsoft Copilot
Generative AI
Emerging Technologies
Critical Thinking
Data-Driven Decision-Making
Problem-Solving
Time Management

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