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Merrithew®

Education Sales Coordinator

Toronto, ON, Canada

Pay: Compensation: $50,000
Job type: Full-time
Apply by: Oct 31, 2026
Experience: 2+ years sales support, coordination, and customer service experience
Posting language: English
Posted: Oct 1, 2026

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Original job description

Job Title: Sales Coordinator, Education Sales

Reports to: Director, Education Sales (Greater China and South Korea)

Date: September 2026

Category: Full Time - Permanent

Location: 2 Bloor Street, Toronto. Currently Hybrid

Opportunity: This posting is for an Existing Vacancy

Compensation: $50,000

About Merrithew

Merrithew® is the global leader in mindful movement, the company behind the STOTT PILATES® Movement System™ and a growing portfolio of leading movement education and equipment brands, including Align-Pilates and the GYROTONIC® organization. Since 1988, Merrithew has trained more than 100,000 instructors in over 135 countries and developed premium equipment and science-based education trusted by leading studios, rehabilitation centers and fitness professionals.

Merrithew supports instructors, studio owners and wellness leaders with a complete ecosystem to thrive, including training, equipment, digital resources, business tools and a global network of peers. Its vision is to transform lives through intentional, inclusive movement, shaping the next era of mindful movement through innovation, purpose and a commitment to professional excellence.

GYROTONIC® and GYROKINESIS®are registered trademarks.

Position Overview

The sales coordinator will provide essential support for the coordination and administration of education programs at designated Merrithew Training Centers. This includes assisting Managers with business development, market research, and lead generation, while ensuring flawless execution of day-to-day facility services and activities to drive revenue growth for Merrithew® education sales. The role also involves managing the pre-, during, and post-course execution of education programs. Strong organizational skills, attention to detail, and the ability to handle both administrative and customer service tasks are key for success in this hybrid position.

Key Responsibilities

Hosting Coordination:

Pre-Hosting

Prepare and manage hosting agreements and Instructor Trainer (IT) agreements, ensuring all necessary documentation is completed and accurate.
Create and update orders in the Event Management System (EMS), and ensure timely invoicing for deposits, final payments, exams, makeups, and private sessions.
Coordinate travel logistics for ITs, including booking flights, arranging accommodations, coordinating ground transportation, and assisting with visa applications.
Ensure that all pre-hosting paperwork is sent to Training Sites and ITs, and keep all stakeholders informed about scheduling and logistics.

During Hosting

Provide continuous support to ITs during their assignments at Training Sites, ensuring all needs are met and offering assistance as required.
Maintain strong communication with Training Sites to address any issues during the hosting period.

Post-Hosting

Collect and process documentation related to exams, makeups, and private sessions, ensuring accurate submission to Programming for review.
Follow up with Host Sites to collect all missing documents, ensuring that completion letters are issued promptly.
Review and submit IT invoices for processing in accounting, ensuring accuracy and proper documentation.

Customer Service & Client Communication

Serve as the primary point of contact for Merrithew Training Centers, ensuring their needs are met with exceptional customer service.
Communicate regularly with facility owners and operators to understand and meet the needs of students, ensuring smooth operations.
Proactively engage with Merrithew Training Centers on ongoing and future training requirements, providing timely updates and solutions.
Collaborate with Marketing, Communications, Commercial and any cross departmental teams to ensure that hosting clients and students receive necessary support.
Respond to general inquiries from both internal and external stakeholders, resolving any issues or concerns promptly.

Sales Support & Business Development:

Assist with market research, lead generation, and the initial qualification of leads, ensuring that pre-qualified leads are passed to the sales managers for designated territories.
Support the onboarding and training of new Host Centers, working closely with the Marketing team to promote these centers across multiple platforms (email, social media, blogs, etc.).
Generate and maintain detailed sales reports, providing data to Managers to inform decision-making.
Assist in customer meetings, offering support where necessary (including translation), and ensuring customer satisfaction by promptly addressing inquiries.

Administrative & Financial Support:

Maintain accurate student lists, assisting Education operation team to process completion letters, and oversee exam coordination and scheduling.
Regularly update internal trackers to ensure that data is accurate and cross-referenced for reporting purposes.
Review and process IT invoices, ensuring all necessary approvals are obtained and properly documented.
Assist with course scheduling, IT assignments, and other administrative tasks as needed.

Skills And Qualifications

2+ years sales support, coordination, and customer service experience
English and Chinese Bilingual is a must
Superior attention to detail to ensure quality of work
Critical- ability to multi-task and respond to shifting priorities
Time-management, prioritization and organizational skills
Strong written and verbal communication skills
Advanced user of Excel and other Windows office software; skilled user for CRM software

Merrithew may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human review. All final hiring decisions are made by Merrithew's recruitment team.

Merrithew™ is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA).

Merrithew is committed to providing a barrier-free access workplace. If you need accommodation at any stage of your application, or want more information on our accommodation policies, please contact us " careers@merrithew.com "

Merrithew™ is proud to be an Equal Opportunity Employer. Our organization respects and follows the letter and spirit of the Ontario Human Rights Code. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other code grounds

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More about this job

Responsibilities

Coordinate education program hosting from pre-course planning through post-course documentation, including agreements, orders, invoicing, travel, scheduling, and instructor support. Serve as a key contact for training centers and students while supporting lead generation, market research, sales reporting, and host-center onboarding.

Requirements

Requires at least two years of sales support, coordination, and customer service experience, along with English and Chinese bilingual proficiency. Candidates should have strong organizational, communication, time-management, and multitasking skills, advanced Excel and Windows Office skills, and experience using CRM software.

Skills

Sales Support
Coordination
Customer Service
Business Development
Market Research
Lead Generation
Attention To Detail
Multitasking
Time Management
Prioritization
Organization
Written Communication
Verbal Communication
Excel
Windows Office Software
CRM Software

Visa sponsorship

Not detected in the job text

Keywords

Education Sales
Sales Coordination
Education Programs
Training Centers
Hosting Agreements
Instructor Trainer Agreements
Event Management System
Invoicing
Travel Coordination
Visa Applications
Exam Coordination
Course Scheduling
Student Lists
Completion Letters
Market Research
Lead Generation
Lead Qualification
Sales Reporting
Host-Center Onboarding
Customer Service
Client Communication
Excel
Windows Office Software
CRM Software
English
Chinese

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