Network Engineer, Operations & Support

Meta's Site Services team is seeking a Network Engineer to support the deployment and operations of enterprise network services across Meta's physical site infrastructure. In this role, you will be responsible for the end-to-end deployment, troubleshooting, and operational support of enterprise network systems - including switching, routing, wireless, and access layer infrastructure - that enable Meta's campuses and facilities to function reliably at scale. You will partner closely with cross-functional teams spanning network engineering, facilities, and IT to ensure site network services are delivered with high quality and operational rigor.

Responsibilities

• Deploy and commission enterprise network infrastructure including switching, routing, wireless access points, and access layer systems across Meta's site and campus environments
• Investigate and resolve complex network incidents affecting site services, coordinating with cross-functional teams and vendor partners to drive timely resolution and minimize impact
• Participate in on-call rotation to support site network operations, identifying opportunities to improve escalation processes, tooling, and automation to reduce recurring issues
• Collaborate with network engineering and facilities teams to ensure site network deployments align with design standards, reliability requirements, and security and compliance policies
• Maintain accurate operational documentation, network inventory records, and configuration data to support ongoing site services operations and audit readiness
• Analyze operational event trends and fault data to identify automation opportunities that reduce manual intervention and improve network reliability across site deployments
• Partner with managed service providers and third-party vendors to coordinate deployment activities, track performance against service commitments, and drive resolution of delivery issues
• Contribute to the development and enforcement of network standards and operational procedures for site services, ensuring consistent and compliant deployment practices across locations
• Support capacity planning and infrastructure readiness efforts by tracking site network utilization, identifying gaps, and providing input into short- and long-term deployment roadmaps

Minimum Qualifications

• Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta
• 2+ years of experience in enterprise network operations, deployment, or support roles involving switching, routing, wireless, and access layer infrastructure
• Experience troubleshooting TCP/IP, IPv4/IPv6, VLANs, Spanning Tree Protocol, and wireless networking protocols in complex multi-site or campus environments
• Experience working with network hardware vendors such as Cisco, Juniper, Arista, or equivalent platforms in an operational or deployment capacity
• Experience collaborating with cross-functional partners including facilities, IT, and vendor teams to deliver network infrastructure projects
• Experience maintaining operational documentation, network inventory systems, and configuration records to support compliance and audit requirements

Preferred Qualifications

• Experience using data analysis or network monitoring tools to identify fault trends, measure operational performance, and inform infrastructure improvements
• Demonstrated use of AI tools to optimize network operations workflows, automate documentation, or accelerate troubleshooting and root cause analysis
• Experience with network automation scripting using Python or similar languages to reduce manual operational tasks in site services environments
• Familiarity with physical infrastructure components including structured cabling, fiber optic systems, patch panels, and data center or IDF/MDF environments relevant to campus network deployments

$106,995/year to $159,000/year + bonus + equity + benefits