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Added 13 mins ago
Senior Software Engineer in Test
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MetAntz

Software Engineer, Full Stack

Vancouver, BC, Canada

Job type: Full-time
Apply by: Oct 29, 2026
Experience: Experience building and scaling end-to-end production systems, with 5+ years of relevant engineering work
Posting language: English
Posted: Sep 29, 2026

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Original job description

Software Engineer, Full Stack - Vancouver

About Ema

Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs.

We are backed by industry leading investors including Accel, Naspers, Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production - we ship real systems that run real business processes at scale.

The Role

You'll be an engineer who builds AI agents in production, sitting close to the customers who depend on them. This is a full-stack engineering job with an unusually short distance between your code and someone's actual workday. You'll write Go and Python, design schemas, build evals, and present your solution to a senior executive at an enterprise - often in the same week.

What You Will Do

Design and ship production agents. You'll build agents that are mission-critical from day one embedded in Teams, Slack, intranets, voice lines, and email, taking real actions against SAP, ServiceNow, Workday, and a long tail of systems nobody has heard of. These run at enterprise volume under enterprise scrutiny.
Own the full lifecycle. Discovery, build, eval, launch, and the unglamorous months afterward where an agent goes from good to genuinely reliable.
Work directly with the people whose problem it is. You'll sit with leaders at global enterprises, extract the process from their heads, and decide what should be an agent, what should be a workflow, and what should stay human.
Push your work back into the platform. The best patterns you find in the field become part of Ema's core product - new connectors, new agent primitives, new tooling. You'll surface unmet needs and prototype the fix, working with product and platform engineering to make it general.

Example Projects

Built the orchestration layer for a 200,000+ employee IT services firm spanning 65 countries, unifying HR, IT, and payroll into a single interface across SAP, ServiceNow, and Teams.
Rebuilt a recruiting firm's core stack - sourcing, screening, ranked shortlists - cutting time-to-hire by 67% and retiring their legacy ATS along the way.
Cut first-response time from two hours to under 90 seconds for an e-commerce logistics platform, including live carrier-site lookups, and held SLAs through peak holiday volume with no temporary hiring.

What You Will Bring

Experience building and scaling end-to-end production systems, with 5+ years of relevant engineering work
Strong backend fundamentals - algorithms, data modeling, and comfort in more than one language, Python and Go especially
Proven problem-solving in fast-changing, ambiguous environments where the requirements arrive in a meeting rather than a ticket
A builder's mindset and high agency - you find a way to ship rather than waiting for the blocker to clear
Comfort working directly with customers
Clear, direct communication with technical and non-technical audiences alike

Even Better

You've built or deployed LLM systems in production, and have opinions about evals
Familiarity with agent tooling, RAG pipelines, MCP, and prompt engineering as an engineering discipline rather than a trick
You've been a founder or founding engineer, and know how to balance craft against speed
Experience integrating enterprise applications - HRIS, ITSM, ERP, ticketing - and the authentication that guards them
You've worked with distributed, global teams and multi-tenant SaaS environments

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

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More about this job

Responsibilities

Build, launch, and maintain production AI agents integrated with enterprise systems and communication platforms, owning the full lifecycle from customer discovery through evaluation and ongoing reliability. Work directly with enterprise customers to identify suitable agent workflows, then contribute successful patterns, connectors, and tools back to Ema’s core platform.

Requirements

Requires 5+ years of relevant engineering experience, strong backend fundamentals, proficiency in multiple programming languages - especially Go and Python - and experience building and scaling end-to-end production systems. Candidates should be comfortable solving ambiguous problems, working directly with customers, and communicating with technical and non-technical audiences; production LLM experience and enterprise application integration are advantageous.

Skills

Go
Python
Backend Engineering
Full-Stack Engineering
Production Systems
AI Agents
Large Language Models
Evaluation Design
Data Modeling
Enterprise Integrations
RAG Pipelines
MCP
Prompt Engineering
Multi-Tenant SaaS
Customer Discovery
Technical Communication

Visa sponsorship

Not detected in the job text

Keywords

Go
Python
Full-Stack Engineering
Backend Engineering
Production Systems
Agentic AI
AI Agents
Large Language Models
Evals
Agent Tooling
RAG Pipelines
MCP
Prompt Engineering
Enterprise Applications
SAP
ServiceNow
Workday
Microsoft Teams
Slack
HRIS
ITSM
ERP
Authentication
Multi-Tenant SaaS
Data Modeling
Algorithms
Workflow Automation
System Integrations
Customer Discovery
Distributed Teams

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