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Added 22 days ago
CF
BIM and Design Automation Manager
Crystal Fountains
Concord, ON
- Full-time
The BIM & Design Automation Manager plays a critical hands‑on and leadership role in MEP‑driven system design, equipment room layout, BIM coordination, and early‑stage design automation.…
Added 22 days ago
FI
Senior Corporate Health and Safety Manager
F&M Installations Ltd.
Nanaimo, BC
- Full-time
Do you think you have what it takes to be a key contributor in building Canada’s power infrastructure? F&M Installations Ltd (FMI) is an electrical contracting company that specializes in…
Added 22 days ago
MN
Senior Project Manager
Modern Niagara
Ottawa, ON
- Full-time
We are seeking a Senior Project Manager to join our team in Ottawa! The Project Manager oversees multiple mechanical construction projects in the Ottawa area, managing budgets, schedules,…
Added 22 days ago
MN
Project Manager
Modern Niagara
Vaughan, ON
- Full-time
…committed to having a positive and meaningful impact on Canada’s infrastructure and on the communities where we live, learn, work, and…
Added 22 days ago
SW
Science Camp Leader (Casual)
Science World
Vancouver, BC
- Part-time
Individuals must have a keen interest in and good understanding of science
Added 22 days ago
SW
Science Camp Leader
Science World
Vancouver, BC
- Part-time
Individuals must have a keen interest in and good understanding of science
Added 22 days ago
SW
Science Camp Leader In Charge, Stay & Play
Science World
Vancouver, BC
- Part-time
Individuals must have a keen interest in and good understanding of science
Added 22 days ago
RO
Maintenance Mechanic 1
Royal Ontario Museum
Toronto, ON
- $37.32 CAD / hour
- Full-time
Reporting to the Manager, Maintenance & Facility Operations, you will work as part of a two-person overnight team alongside a shift Operating Engineer. As a second credentialed operator,…
Added 22 days ago
Manager, Technology Infrastructure Modernization
Edmonton Regional Airport Authority
Nisku, AB
Added 22 days ago
TU
Learning Initiatives Coordinator
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
…The Coordinator will also work closely with the VPS Finance Manager on budget planning and reporting. The Coordinator works under the direction of an Engagement Advisor and with staff…
Added 22 days ago
VR
Sr. Advisor - Legacy Fleet , Electrical Engineering
VIA Rail Canada
Montreal, QC
- Full-time
Did you know that VIA Rail is carrying out ambitious projects to modernize its services and infrastructure? From our new ultramodern train fleet to ongoing improvement of our…
Added 22 days ago
SC
Specialized Interfaces Manager
SYSTRA Canada
Montreal, QC
- Full-time
…a new railway line, increasing the capacity of the existing infrastructure, privatization of a…
Added 22 days ago
SC
Project Financial Controller
SYSTRA Canada
Montreal, QC
- Full-time
…a new railway line, increasing the capacity of the existing infrastructure, privatization of a…
Added 22 days ago
G
Water Treatment Plant Coordinator GECO Wilroy
Glencore
Manitouwadge, ON
- Full-time
Valid driver’s license required;
Added 22 days ago
CG
IT Manager
CSA Group
Toronto, ON
- $100,890 to $132,416 CAD / year
- Full-time
The IT Manager is a hands-on technical leader who leads and supports CSA Group’s enterprise systems and technologies, supporting current and future organizational needs across CSA Group and…
Added 22 days ago
CT
Strategic Sourcing Specialist - Technology & Media Procurement
Canadian Tire Corporation
Toronto, ON
- Full-time
Reporting to the Manager of Strategic Sourcing, the Strategic Sourcing Specialist position is responsible for supporting enterprise-wide sourcing, contracting and negotiating activities…
Added 22 days ago
SC
GIS Project Manager – ALTO project / Cadence
SYSTRA Canada
Montreal, QC
- Full-time
…is required. A minimum of 5 years of experience in a Project Manager, Delivery Manager, or Program Manager capacity is also…
Added 22 days ago
SC
Engineering Manager – Civil & Station Engineering
SYSTRA Canada
Toronto, ON
- Full-time
Working closely with PDTs, the Engineering Manager will champion a "best for program" approach to project delivery. You will lead design reviews, implement robust assurance procedures,…
Added 22 days ago
CC
Manager, Contract Management (Procurement)
Canadian Commercial Corporation
Ottawa, ON
- $134,561 to $154,413 CAD / year
- Full-time
Manager, Contract Management (Procurement) CCC-7 Salary: $134,561 - $154,413
Added 22 days ago
Security Solutions Sales Specialist (Account Manager) - Solutions and Services
Siemens
Kingston, ON · Ottawa, ON
Siemens Smart Infrastructure is currently seeking a Security Sales Specialist - Solutions and Services, to join our Security Solutions and Service Sales team. In this role, your primary…
Added 22 days ago
MS
Client Success Manager
Metergy Solutions
Toronto, ON
- $70,000 to $90,000 CAD / year
- Full-time
…team members. Metergy is a portfolio company of Brookfield Infrastructure Partners. Brookfield is one of the world’s largest investors, owners and operators of infrastructure assets across…
Added 22 days ago
CT
Strategic Sourcing Specialist - Technology & Media Procurement
Canadian Tire Corporation
Toronto, ON
- Full-time
Reporting to the Manager of Strategic Sourcing, the Strategic Sourcing Specialist position is responsible for supporting enterprise-wide sourcing, contracting and negotiating activities…
Added 22 days ago
Cloud Security Engineer
Momentum Financial Services Group
Toronto, ON
…the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal…
Added 22 days ago
Client Success Manager
Metergy Solutions
Toronto, ON
…team members. Metergy is a portfolio company of Brookfield Infrastructure Partners. Brookfield is one of the world’s largest investors, owners and operators of infrastructure assets across…
Added 22 days ago
Sr. Customer Success Manager
Okta
Toronto, ON
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work…

Metergy Solutions

Client Success Manager

Toronto, ON, Canada

$70,000 to $90,000 CAD / year · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $70,000 to $90,000 CAD / year
Job type: Full-time
Apply by: Apr 19, 2027
Experience: Minimum of 5 years’ experience in a customer service role with a business-to-business focus
Posting language: English
Posted: Oct 21, 2026

Original job description

About Metergy Solutions Inc. (“Metergy”)
Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. We’re a technology company that drives huge carbon emission reductions. This is a once-in-a-career opportunity.

As one of North America’s most experienced submetering providers, Metergy has brought turnkey solutions to clients for over 45 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multi-residential and commercial buildings, and bills and collects for the cost of commodities and administrative charges for the services provided. The business model allows for long-term recurring revenue through an innovative Submetering as a Service (SaaS) model. Submetering is proven to reduce in-suite energy consumption by 40%, driving decarbonization efforts for Metergy’s clients. This performance has enabled Metergy to issue green bonds and obtain green financing.

Positioned as the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy has more than 900,000 contracted meters, issues over 4M utility bills annually and has over 500 team members. Metergy is a portfolio company of Brookfield Infrastructure Partners. Brookfield is one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors. This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach.

Our Mission
Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.

At Metergy, we don’t just believe in our people; we champion them. When individuals feel valued, supported, and inspired to grow, incredible things happen. That’s why we’re thrilled to be recognized as a Great Place to Work for the third consecutive year! This achievement reflects our unwavering commitment to building a workplace that’s respectful, inclusive, and high-performing.

Come be part of a team that leads with passion, thrives on positivity, and delivers with precision. We’re proud of who we are and even prouder of where we’re headed.

Metergy office location is in Markham but will be moving to North York toward the end of 2026!
Role Overview:
The Client Success Manager role develops strong, positive, business-to-business relationships with a defined portfolio of clients. This is achieved through maintaining close client contact, understanding the client’s needs, their strategic direction, and collaborating within Metergy to provide cross departmental support on client focused solutions. Success in this role requires excellent client service through proactive communication, facilitation of client requests, and working across Metergy to resolve inquires. The Client Management team acts as first point of contact for general inquires such as billing, products, scheduling, etc. for Landlords and Property Managers.

Accountabilities:

Support Metergy in the development and execution of account growth strategies
Provide tailored reports, project plans, and value added programs for the Client as required, with support from cross functional teams at Metergy
Follow up with clients on a regular basis to gauge satisfaction and offer assistance, where possible
Attend client meetings and represent Metergy as a subject matter expert
Ensure timely resolution of all inquiries
Collaborate to improve and document existing and new processes by discussing recommendations with internal and external stakeholders at various levels of respective organizations
Participate in special projects, initiatives, sales calls, and other opportunities, as assigned and ultimately,
Act as client advocate with all departments

Qualifications:

This position requires a highly motivated, customer-centric self-starter with:
University/College preferred or equivalent work experience in related field
Minimum of 5 years’ experience in a customer service role with a business-to-business focus
Effective executive presence
Excellent written and verbal skills
Ability to prioritize, solve, and where appropriate, escalate challenges or opportunities
Strong decision making and analytical skills
Proficiency with MS Office, specifically Word, Excel and PowerPoint
Exposure with CRM databases (Salesforce and CC&B, etc.) is an asset

Any shown ranges reflects base salary. We offer discretionary bonus and additional benefits, including health and retirement, as part of our total rewards program.

Benefits & Perks

Fully company covered heath and dental benefits from day 1
Company funded Health Spending Account
Plan for retirement with Deferred Profit Sharing Plan (DPSP) and RRSP Matching
Grow with us! We provide support for continuous learning.
Paid personal and sick days on top of your vacation
Summer hours to enjoy the weather
Company sponsored social events & more!

This posting is for an existing vacancy.

Our recruitment process includes accommodation for applicants with disabilities. All accommodations will consider the applicant’s accessibility needs due to disability and are available upon request.

Metergy uses artificial intelligence (AI) for interview notetaking purposes. Metergy does not use AI to screen, assess, or select candidates.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage a portfolio of business clients by maintaining relationships, assessing their needs, following up on satisfaction, and serving as their advocate across Metergy. Coordinate timely responses to client inquiries, provide tailored reports and project plans, support account growth, and collaborate on process improvements and special projects.

Requirements

The role prefers a university or college education, or equivalent relevant experience, and requires at least five years of customer service experience with a business-to-business focus. Candidates should demonstrate strong communication, executive presence, prioritization, problem-solving, decision-making, and analytical skills, along with proficiency in Microsoft Office; CRM experience is an asset.

Skills

Business-To-Business Client Relationship Management
Customer Service
Client Advocacy
Proactive Communication
Inquiry Resolution
Account Growth Strategy
Client Satisfaction
Cross-Functional Collaboration
Project Planning
Reporting
Process Improvement
Executive Presence
Written Communication
Verbal Communication
Decision-Making
Analytical Skills

Benefits

Health Insurance
Dental Insurance
Health Spending Account
Deferred Profit Sharing Plan
RRSP Matching
Continuous Learning Support
Paid Personal Days
Paid Sick Days
Vacation
Summer Hours
Company-Sponsored Social Events
Discretionary Bonus

Visa sponsorship

Not detected in the job text

Keywords

Submetering
Utility Billing
Energy Management
Electricity
Water
Gas
Thermal Energy
Business-To-Business
Client Success
Client Management
Account Growth
Customer Service
Client Advocacy
Cross-Functional Collaboration
Project Plans
Reporting
Process Improvement
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
CRM
Salesforce
CC&B
Decarbonization
Green Financing

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Work requirements

Jobs in Canada