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Production Support Specialist

  • Toronto, ON, Canada

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Job details

Job type
Contract
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Posting language
English
Posted

Original job description

Position: Akamai production support consultant

Location: Toronto, ON (Hybrid 2 days)

Contract Duration: 12 Months

Job Description

  • Hands-on experience supporting Akamai CDN services in a production environment.
  • Experience with Akamai Property Manager, configuration versioning, staging, and production activation.
  • Ability to troubleshoot across CDN, network, application, and origin server layers.
  • Familiarity with Akamai security services.
  • Experience using monitoring and log analysis tools such as Splunk, Dynatrace, or equivalent.
  • Working knowledge of Linux and troubleshooting tools such as curl, dig, and openssl.
  • Experience with incident management, change management, and root cause analysis.
  • Strong communication skills and experience coordinating production issue resolution
More about this job

Responsibilities

Support Akamai CDN services in production, manage Property Manager configurations and activations, and troubleshoot issues across CDN, network, application, and origin server layers. Coordinate production issue resolution and contribute to incident and change management and root cause analysis.

Requirements

Requires hands-on experience supporting Akamai CDN services in production, including Property Manager configuration versioning, staging, and activation. Candidates should be familiar with Akamai security services, monitoring and log analysis tools, Linux troubleshooting utilities, and production incident resolution, with strong communication skills.

Skills

  • Akamai CDN Support
  • Akamai Property Manager
  • Configuration Versioning
  • Staging and Production Activation
  • CDN Troubleshooting
  • Network Troubleshooting
  • Application Troubleshooting
  • Origin Server Troubleshooting
  • Akamai Security Services
  • Splunk
  • Dynatrace
  • Linux
  • Curl
  • Dig
  • OpenSSL
  • Incident Management

Visa sponsorship

Not detected in the job text

Categories

  • Technology
  • Customer Service & Support
  • Consulting

Keywords

  • Akamai
  • Content Delivery Network
  • Production Support
  • Akamai Property Manager
  • Configuration Versioning
  • Staging
  • Production Activation
  • CDN Troubleshooting
  • Network Troubleshooting
  • Application Troubleshooting
  • Origin Servers
  • Akamai Security Services
  • Monitoring
  • Log Analysis
  • Splunk
  • Dynatrace
  • Linux
  • Curl
  • Dig
  • OpenSSL
  • Incident Management
  • Change Management
  • Root Cause Analysis
  • Production Issue Resolution

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