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Closed listing

011 - Program Specialist, Mental Wellness

Métis Nation of Ontario · ON, Canada · Timmins, ON, Canada · Sudbury, ON, Canada · Hamilton, ON, Canada · Barrie, ON, Canada · Dryden, ON, Canada · Thunder Bay, ON, Canada · Chapleau, ON, Canada · Kingston, ON, Canada · Atikokan, ON, Canada · Sault Ste. Marie, ON, Canada · Blind River, ON, Canada · Peterborough, ON, Canada · North Bay, ON, Canada · Mattawa, ON, Canada · London, ON, Canada · Toronto, ON, Canada · Fort Frances, ON, Canada · Windsor, ON, Canada · Ottawa, ON, Canada · Brampton, ON, Canada · Renfrew, ON, Canada · Bancroft, ON, Canada · Kitchener, ON, Canada · Gravenhurst, ON, Canada · Owen Sound, ON, Canada · Thorold, ON, Canada · Greater Napanee, ON, Canada · Midland, ON, Canada · Whitby, ON, Canada · Geraldton, ON, Canada · Haileybury, ON, Canada · Kenora, ON, Canada · Napanee, ON, Canada

About employer

Closed listing

Métis Nation of Ontario

011 - Program Specialist, Mental Wellness

ON, Canada
Timmins, ON, Canada
Sudbury, ON, Canada
Hamilton, ON, Canada
Barrie, ON, Canada
Dryden, ON, Canada
Thunder Bay, ON, Canada
Chapleau, ON, Canada
Kingston, ON, Canada
Atikokan, ON, Canada
Sault Ste. Marie, ON, Canada
Blind River, ON, Canada
Peterborough, ON, Canada
North Bay, ON, Canada
Mattawa, ON, Canada
London, ON, Canada
Toronto, ON, Canada
Fort Frances, ON, Canada
Windsor, ON, Canada
Ottawa, ON, Canada
Brampton, ON, Canada
Renfrew, ON, Canada
Bancroft, ON, Canada
Kitchener, ON, Canada
Gravenhurst, ON, Canada
Owen Sound, ON, Canada
Thorold, ON, Canada
Greater Napanee, ON, Canada
Midland, ON, Canada
Whitby, ON, Canada
Geraldton, ON, Canada
Haileybury, ON, Canada
Kenora, ON, Canada
Napanee, ON, Canada

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Closing date: Oct 12, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

Archived listing. The details below describe a past opening.

Position Details: New position

MNO’s culture is at our core

The MNO workplace culture is full of potential ready to be unlocked. As our Self-Governance agreement materializes, we are building a workplace culture of action, responsibility, and most importantly a desire to serve the Métis community. When defining what MNO culture is, it’s difficult, because of our diverse leadership styles, and the different programs and services offered. What that really means is there is a place for almost everyone under the MNO employer umbrella. We recognize people are different, and that is our source of strength. We bring opinions together, welcome healthy conflict, and look to always find answers, not problems.

Click here to learn about the Métis Nation of Ontario, and help you decide if we are the right fit for you

What We Can Offer You

Comprehensive employer-paid health benefits and pension plan
Generous vacation allotment starting at 15 day's for regular employees and 20 day's for management
Annual paid two-week holiday closure in December
16 paid public and employer holidays
15 paid health & wellness days
Challenging, multi-disciplinary work environment that fosters learning and professional development
Substantial educational incentive to promote personal and professional growth
An opportunity to make a direct or indirect impact on the lives of the Métis Peoples across the Province
Other perks
- Employee Assistance Plan
- Telemedicine plan
- Health care spending account
- Goodlife corporate membership discount
- Bell Mobility's exclusive partner program
- Staple's corporate discount
- Dell member purchase program
- Mark's corporate discount

About the Role:

The Program Specialist, Mental Wellness provides specialized program development, policy, planning, evaluation, performance monitoring, and quality improvement support to the Métis Nation of Ontario's Mental Wellness Program.

The position supports the ongoing development, standardization, implementation, and continuous improvement of Mental Wellness programs by leading and coordinating the development, review, and implementation of program policies, procedures, standards, tools, implementation plans, quality improvement initiatives, and program development activities. The Program Specialist works closely with Mental Wellness leadership and staff to identify program needs and service gaps, operational barriers, and improvement opportunities; analyze program information and data; develop evidence-informed solutions; and support consistent program practices across Adult and Child and Youth Mental Wellness services.

The Program Specialist supports program evaluation and the implementation of approved evaluation recommendations, monitors program performance and emerging trends, conducts research and environmental scans, and develops evidence-informed recommendations to support program planning, leadership decision-making, and continuous improvement.

What you will be doing:

Lead and coordinate program development, planning, evaluation, and continuous quality improvement activities for the Mental Wellness Program in alignment with MNO and Community Wellbeing Branch strategic goals and funder requirements.
Identify and advance program and system level improvement opportunities by examining service pathways, program interfaces, processes, trends, gaps, and emerging needs, and develop evidence-informed recommendations to support service and system improvement.
Develop, review, and support implementation of Mental Wellness policies, procedures, program standards, processes, tools, workflows, and resources to promote consistent program delivery.
Coordinate and support program performance measures and accountability frameworks, including monitoring program data and supporting accurate and consistent data collection, documentation, and reporting.
Analyze qualitative and quantitative program data to identify trends, service gaps, risks, and opportunities for improvement, and provide evidence-informed recommendations to Mental Wellness leadership.
Coordinate program evaluation activities and implementation of approved evaluation recommendations, including developing action plans, tracking progress, identifying barriers and risks, and reporting on outcomes.
Support implementation of program, policy, process, and system changes by developing implementation plans, tools, communication materials, training resources, monitoring mechanisms, and other supports required to facilitate effective adoption and sustainability.
Conduct research, environmental scans, jurisdictional reviews, and literature reviews related to mental health and addictions programs, policies, service models, leading practices, and emerging system trends.
Review and assess program processes and service delivery approaches to identify inefficiencies, duplication, operational barriers, service gaps and opportunities for continuous improvement, and develop practical, evidence-informed recommendations.
Develop and maintain key program documentation, including program manuals, guidance documents, process maps, implementation plans, templates, and other operational resources.
Coordinate staff education and implementation support related to new or revised policies, procedures, systems, standards, documentation requirements, and program processes.
Coordinate assigned special projects and strategic program initiatives, including project planning, implementation, monitoring, feasibility analysis, and reporting.
Prepare reports, briefing notes, presentations, analyses, and recommendations to support program planning, leadership decision-making, funder requirements, and organizational reporting.
Collaborate with the Quality Analyst, Service Provider Liaison, Supervisors, Navigators, administrative staff, and other CWB programs to ensure program development, quality improvement, provider processes, and operational practices are aligned.
Participate in committees, working groups, consultations, and cross-program initiatives and contribute Mental Wellness program knowledge, data, research, and recommendations as required.
Provide specialized program development, policy, evaluation, research, planning, and continuous improvement expertise and support to the Manager and Mental Wellness Supervisors as required.
Promote the values of the organization within the workplace and community, comply with health and safety requirements, and perform other job/branch-related duties as required.

Qualifications:

3 to 5 years of experience related to mental health and addictions, health programming, program development, program evaluation, policy, research, social services, or a related field.
University Degree in justice, criminology, social work, or a related field
Experience integrating trauma-informed approaches into work.
Experience monitoring, tracking, analyzing, and reporting performance measures.
Experience working with client case management systems, particularly in quality assurance, performance monitoring, or data analytics.
Experience developing or reviewing policies, procedures, program standards, processes, or operational resources.
Experience supporting program evaluation and/or implementation of evaluation recommendations.
Demonstrated analytical, research, and problem-solving skills to identify, analyze, and recommend solutions to complex program issues.
Demonstrated ability to coordinate project deliverables using project management software or other established project-management processes.
Strong desire to act in the service of Métis citizens and to advance and uphold Métis rights and culture.
In-depth understanding of program development, monitoring, and evaluation methodologies.
Knowledge of qualitative and quantitative research methods, including survey design, interviews, focus groups, and data analysis.
Knowledge of trauma-informed approaches.
Knowledge of mental health and addictions programs, systems, services, and emerging practices.
Knowledge of Métis-specific and broader Indigenous approaches to mental health, wellness, and community wellbeing.
Understanding of the historical and ongoing impacts of colonization, residential schools, intergenerational trauma, systemic barriers, and social determinants of health on Indigenous mental wellness.
Familiarity with how health and mental wellness policies and programs are developed, implemented, monitored, and evaluated in government or community-based settings.
Understanding of data sovereignty, confidentiality, privacy, and ethical standards when working with sensitive and culturally specific information.
Demonstrated understanding of policies, processes, practices, and documentation used to deliver program services.
Ability to interpret data, identify trends, and develop evidence-informed conclusions and recommendations.
Strong analytical, research, critical-thinking, and problem-solving skills.
High degree of technology literacy and proficiency with standard office technology.
Strong Microsoft Office skills, particularly Excel.
Competence with data analysis tools and survey platforms.
Advanced written and verbal communication skills.
Strong policy, procedure, report, and resource-development skills.
Strong organizational and time/priority-management skills.
Highly detail-oriented.
Demonstrated ability to manage competing demands and assess changing priorities.
Demonstrated ability to assess situations and problem-solve independently.
Demonstrated ability to work independently with minimal supervision.
Ability to work collaboratively across programs and organizational levels.
Ability to support implementation and organizational change.
Knowledge of applicable privacy legislation, including PHIPA, FIPPA, and PIPEDA.
Valid G-class driver's licence and access to a reliable vehicle.
Willing and able to travel throughout Ontario and occasionally throughout Canada to support Mental Wellness Program and Community Wellbeing objectives and training.
Willing and able to occasionally work outside regular Monday to Friday, 8:30 a.m. to 4:30 p.m. hours.

AODA Statement

The Métis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. The Métis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection.

Please email human resources if you require an accommodation during the hiring process.

Special Services Organization

The Métis Nation of Ontario is a special services organization. All applicants are encouraged to apply. Preference may be given to qualified applicants who meet the requirements for MNO Citizenship as per the MNO Bylaws and who are in good standing.

The Métis Nation of Ontario uses Artificial Intelligence (AI) to help in the screening and assessing of applicants within our Applicant Tracking System (ATS).

About employer

More about this job

Responsibilities

The Program Specialist leads the development, implementation, and evaluation of Mental Wellness programs to ensure consistent service delivery and quality improvement. They analyze program data, conduct research, and provide evidence-informed recommendations to leadership to support strategic goals and community wellbeing.

Requirements

Candidates must possess a university degree in a related field and 3 to 5 years of experience in mental health, program development, or policy research. Strong analytical skills, knowledge of trauma-informed approaches, and a commitment to serving the Métis community are essential.

Skills

Program development
Program evaluation
Policy development
Performance monitoring
Quality improvement
Data analysis
Trauma-informed care
Research methods
Project management
Stakeholder collaboration
Report writing
Mental health advocacy
Strategic planning
Microsoft Office
Critical thinking
Problem solving

Benefits

Comprehensive employer-paid health benefits
Pension plan
Generous vacation allotment
Annual paid two-week holiday closure
Paid public and employer holidays
Paid health & wellness days
Educational incentive
Employee Assistance Plan
Telemedicine plan
Health care spending account
Goodlife corporate membership discount
Bell Mobility's exclusive partner program
Staple's corporate discount
Dell member purchase program
Mark's corporate discount

Visa sponsorship

Not detected in the job text

Keywords

Mental Wellness
Program Development
Policy Analysis
Program Evaluation
Quality Improvement
Performance Monitoring
Data Analytics
Trauma-Informed Care
Indigenous Health
Social Services
Research Methods
Project Management
Strategic Planning
Microsoft Excel
PHIPA
FIPPA
PIPEDA
Community Wellbeing
Environmental Scans
Literature Reviews
Stakeholder Engagement
Reporting
Briefing Notes
Service Delivery
System Improvement
Métis Nation of Ontario
Health Programming
Addictions Services
Quality Assurance
Documentation

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