Citizen Support Worker
- Beauval, SK, Canada
SALARY RANGE: Starting at $31,126.08 Per Annum · Part-time
Applications open in a new tab.
Job details
- Pay
- SALARY RANGE: Starting at $31,126.08 Per Annum
- Job type
- Part-time
- Apply by
- Posting language
- English
- Posted
Original job description
POSITION TITLE: Ma Faamii Citizen Support Worker
DEPARTMENT: Ma Faamii
CLASSIFICATION: MGO-05
SALARY RANGE: Starting at $31,126.08 Per Annum
POSITION TYPE: Part-time, Permanent
LOCATION: Beauval
ACCOUNTABLE TO: Ma Faamii Operations Supervisor
Brief Overview
Under the direction of the Ma Faamii Operations Supervisor, the Citizen Support Worker will provide support to Métis citizens in Beauval in addressing the challenges in navigating and accessing the complex multi-agency systems currently in place. The Citizen Support Worker will assist Métis citizens and their families connect to housing, mental and physical health support, addictions support, food security, family supports, cultural supports, clothing, and social supports which are close to their home community.
Key Responsibilities
DEPARTMENT: Ma Faamii
CLASSIFICATION: MGO-05
SALARY RANGE: Starting at $31,126.08 Per Annum
POSITION TYPE: Part-time, Permanent
LOCATION: Beauval
ACCOUNTABLE TO: Ma Faamii Operations Supervisor
Brief Overview
Under the direction of the Ma Faamii Operations Supervisor, the Citizen Support Worker will provide support to Métis citizens in Beauval in addressing the challenges in navigating and accessing the complex multi-agency systems currently in place. The Citizen Support Worker will assist Métis citizens and their families connect to housing, mental and physical health support, addictions support, food security, family supports, cultural supports, clothing, and social supports which are close to their home community.
Key Responsibilities
- Assist Métis citizens in addressing the challenges of navigating multijurisdictional human systems. This includes but not limited to housing, addictions services, social services, child and family services, transportation, personal identification, mental and physical health supports, cultural supports, family supports, food security, winter clothing, systematic barriers, etc.
- As a Ma Faamii team member, develop a comprehensive provincial inventory of support services available to address client’s needs.
- Develop effective and collaborative working relationships with community agencies and other community service providers.
- Assist Métis citizens who have previously accessed services (Justice, Health, Foster Care, etc.) through navigation supports so they can return safely to their home community.
- Maintain prompt, accurate, and professional documentation of all citizen interactions, ensuring that records are completed in a timely manner, contain all relevant details, and are documented objectively. Attend and facilitate mobile engagement activities within your assigned region a minimum of two to three times per month, or as directed by your Supervisor or Manager.
- Maintain a professional presence, engage effectively with citizens, and support program objectives through consistent community outreach and follow-up.
- Attend and participate in community events as an official representative of MN-S and Ma Faamii, as scheduled or directed by management.
- Engage with citizens, stakeholders, and community partners in a professional, respectful, and culturally appropriate manner, while promoting government programs, services, and objectives.
- Other duties as assigned by supervisor.
- Post-secondary education in human services or equivalent combination of academic, professional and/or lived experience.
- Experience in navigating multi-jurisdictional public systems.
- Experience in community or public services.
- Ability to communicate in Indigenous languages is an asset but not a requirement.
- Case management experience is considered an asset.
- Familiar with the principles of person-centered and trauma-informed care.
- Extensive knowledge of available community resources.
- Effective in-person and digital communication skills.
- Knowledge of intergenerational trauma and/or working with Indigenous people, families and/or communities. Specifically, the unique challenges and experiences of Métis citizens.
- Understanding of the factors which contribute to housing instabilities, mental health challenges, and addictions.
- Understanding of the dynamics of inter-governmental system barriers related to accessing housing, health care, food security, mental health care, child and family services, social services, transportation, etc.
- Strong organizational, analytical, problem-solving, and reporting skills.
- Ability to multitask in a fast-paced environment.
- Full Microsoft Office 365 suite and Adobe tools.
- Ability to travel.
- Must have a valid Saskatchewan driver’s license and access reliable transportation.
- Must be able to provide a satisfactory Criminal Record Check with the Vulnerable Sector.
- Must be willing to travel 1-3 times per month within the province.
- Applicants must be able to work in a secure location maintaining client confidentiality.
- Please submit your application by 11:59pm on November 9, 2026.
More about this job
Responsibilities
Support Métis citizens and their families in navigating complex public systems and connecting with housing, health, addictions, food security, family, cultural, and other community supports. Build relationships with service providers, document client interactions, and conduct regional outreach and community engagement as a representative of MN-S and Ma Faamii.
Requirements
Requires post-secondary education in human services or an equivalent combination of academic, professional, or lived experience, along with experience navigating multi-jurisdictional public systems and community or public services. Applicants need a valid Saskatchewan driver’s license, reliable transportation, willingness to travel, and a satisfactory Vulnerable Sector Criminal Record Check; case management experience and Indigenous language ability are assets.
Skills
- Case Management
- Person-Centered Care
- Trauma-Informed Care
- Community Resource Navigation
- Interagency Collaboration
- Community Outreach
- Client Documentation
- Culturally Appropriate Communication
- Problem-Solving
- Organizational Skills
- Analytical Skills
- Reporting
- Microsoft Office 365
- Adobe Tools
- Knowledge of Indigenous Communities
- Knowledge of Intergenerational Trauma
Visa sponsorship
Not detected in the job text
Categories
- Social Services
- Government & Public Sector
- Customer Service & Support
Keywords
- Métis Citizens
- Human Services
- Multi-Jurisdictional Systems
- Community Services
- Case Management
- Person-Centered Care
- Trauma-Informed Care
- Community Resources
- Intergenerational Trauma
- Housing Stability
- Mental Health
- Addictions Support
- Food Security
- Child and Family Services
- Social Services
- Cultural Supports
- Transportation
- Client Confidentiality
- Community Outreach
- Mobile Engagement
- Service Navigation
- Interagency Collaboration
- Microsoft Office 365
- Adobe Tools
- Saskatchewan Driver’s License
- Vulnerable Sector Criminal Record Check