Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 4 mins ago
OH
Care Coordinator, Temporary Full-Time, St. Francis Memorial Hospital
Ontario Health atHome
Ottawa, ON
- Full-time
Goal Setting and Service Planning – Establishes a care and service plan balancing client’s needs, choices and available resources. Develops a care plan in collaboration with the client,…
Added 4 mins ago
OP
Director, Employee Relations
Ottawa Police Service
Ottawa, ON
- Full-time
Supervisor’s Title: Chief Human Resources Officer
Added 4 mins ago
OV
Manager, Occupational Health and Safety - Full Time - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
- Full-time
Partner with Human Resources, Labour Relations, Infection Prevention and Control, Security, operational leaders, unions, and Joint Health and Safety Committees to address workplace risks…
Added 4 mins ago
TR
Director of Product - SafeSend (Gather & Deliver)
Thomson Reuters
Toronto, ON
- Full-time
Firms are consolidating fragmented point tools into one connected workflow and want a single partner to deliver it.
Added 4 mins ago
CI
Research & Development Senior Chemist – Colour Cosmetics & Skincare
Crystal Int'l (Group) Inc. & Crystal Claire Cosmetics Inc.
Toronto, ON · Scarborough, ON
- $70,000 to $75,000 CAD / year
- Full-time
…cosmetic formulas and packaging solutions for our clients. We partner with the world’s top leading cosmetics companies in providing full integrated turnkey solutions. We value and respect…
Added 4 mins ago
F
HR Manager, Pharmacy Warehouse Locations
Felix
Mississauga, ON
- $90,000 to $100,000 CAD / year
- Full-time
Partner with the HR and Pharmacy Operations teams on onboarding, offboarding, benefits administration, and employee data management for all sites.
Added 11 mins ago
SL
Partenaire, développement des affaires/Business Development Partner
Sun Life
Sherbrooke, QC
- Full-time
Added 11 mins ago
Director, Indigenous Relations, Pacific Link
Trans Mountain
Vancouver, BC
…Regulatory and Environment, Legal, Commercial, Supply Chain, Human Resources, External and Government Relations, Finance, Risk and Operations to integrate Indigenous rights, interests,…
Added 11 mins ago
Senior Manager, HR Business Partner
Scotiabank
Toronto, ON
…leaders within Global Equities Sales & Trading in Canada and partner with HRBPs globally in support of Global Banking & Markets. The Senior Manager, HRBP leads the people strategy and…
Added 11 mins ago
C
Senior Global Benefits Specialist
Clio
Toronto, ON · Burnaby, BC · Vancouver, BC · Calgary, AB
- Full-time
In this role, you will be a key partner in evolving the global benefits infrastructure that supports Clio’s mission to transform the legal experience for all. You will play a pivotal role…
Added 18 mins ago
R
Financial Analyst ( SG&A)
RONA
Boucherville, QC
- Full-time
If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your…
Added 18 mins ago
UG
Superintendent of Student Achievement
Upper Grand District School Board
Guelph, ON
- Full-time
In this key role, you will champion equity, inclusion and human rights, ensuring that all students, including those with exceptionalities and diverse learning profiles, receive programming,…
Added 18 mins ago
DC
Supply Pool - Designated Early Childhood Educator
Dufferin-Peel Catholic District School Board
Mississauga, ON
- Full-time
…dated with six (6) months of hire date and to be provided to Human Resources. The successful candidate will be responsible for any cost associated with obtaining. The Police Record Check…
Added 23 mins ago
I|
Human Resources Operations Partner
Intelcom | Dragonfly
Barrie, ON
- Full-time
HR Compliance and Strategy: Ensure the application of human resources management principles and organizational strategies within the service center and stations.
Added 23 mins ago
SS
Workforce Planning & Scheduling Specialist
SMS Security
Toronto, ON
- $60,000 to $75,000 CAD / year
- Full-time
Post-secondary degree or diploma in Business, Human Resources, Operations Management or a related discipline
Added 23 mins ago
DC
Team Leader, Construction Services
Defence Construction Canada
Halifax, NS
- Full-time
…and developing a team of professionals, managing associated human resource responsibilities, and serving as a key point of contact with the Client Partner. The incumbent manages…
Added 23 mins ago
I|
Human Resources Operations Partner
Intelcom | Dragonfly
Brantford, ON
- Full-time
HR Compliance and Strategy: Ensure the application of human resources management principles and organizational strategies within the service center and stations.
Added 23 mins ago
LK
Social Worker
Lambton Kent District School Board
Sarnia, ON
- Internship
…process on Apply to Education. Inquiries can be directed to the Human Resources department at…
Added 23 mins ago
UG
26AE06 - Administrative Officer, Occasional Teaching & Recruitment - Guelph Board Office
Upper Grand District School Board
Guelph, ON
- Full-time
Post-secondary education with additional courses in human resources management combined with a CHRP designation (CHRL considered an asset) or qualifications/experience deemed equivalent by…
Added 23 mins ago
PE
Human Resources Generalist
ProFit Executive Search
Mississauga, ON
- $75,000 to $85,000 CAD / year
- Contract
Human Resources Generalist (14-Month Contract)
Added 23 mins ago
D
Senior Manager, Finance Business Partner
Deloitte
Toronto, ON
- Full-time
You will be a leader within the Finance Business Partner (FBP) team supporting our businesses and reporting to the Finance Director. The team is a group of highly motivated, strategic…
Added 26 mins ago
FT
Workday Reporting Specialist - Temporary
Fanshawe Toronto@ILAC
London, ON
- Full-time
…future student services. Having successfully deployed Workday Human Capital Management (HCM), Finance, and Adaptive Planning, the College is now preparing to embark on the next phase of its…
Added 26 mins ago
H
Human Resources Business Partner
HealthCareersInSask.ca
Moose Jaw, SK
- Full-time
Job Description: The Human Resources (HR) Business Partner is responsible for performing key functions within the Human Resources portfolio, by providing advanced knowledge as a strategic…
Added 26 mins ago
H
Director, Accreditation
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…your application history and talent profile being shared with Human Resources and the applicable hiring…
Added 26 mins ago
I
Human Resources Operations Partner
Intelcom
Brantford, ON · Service Centre (Ontario)
- Full-time
HR Compliance and Strategy: Ensure the application of human resources management principles and organizational strategies within the service center and stations.

Metrie

Bilingual Account Representatvie

Halton Hills, ON, Canada

The base pay range for this role is set at $52,000.00−$66,000.00. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The base pay range for this role is set at $52,000.00−$66,000.00.
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Metrie is a multi-national leader in the millwork industry with over 30 locations that produces and sells interior finishings across North America. We’re passionate about making a difference by helping our customers transform their houses into homes and love where they live! You’ve probably seen our products in the media featured on tv shows and magazines such as HGTV , Style At Home and House & Home , or by one of our Instagram influencers.

Why should you work for Metrie? With us, you’re more than just a number. We work hard to create a home for our Metrie family where you are empowered to be your best every day. Your contributions matter to us! We take pride in our culture of learning, ownership, and one team , and are committed to cultivating a diverse and inclusive workplace for everyone.

The Position

The Bilingual Customer Account Representative is responsible for delivering exceptional service to our customers by managing inbound and outbound communications. This role primarily involves responding to incoming calls and emails to process orders, providing updates on inventory and order statuses, and addressing routine customer inquiries and concerns. The Customer Account Representative is required to build a strong understanding of our products and customer needs to ensure a high level of satisfaction and support.

In addition to inbound service, the role includes proactive outreach through proactive outreach to assigned customers. These calls focus on following up regarding minimum order requirements, truck fill opportunities, and resolving any outstanding issues.

The Customer Account Representative reports directly to the Sales Support Lead or Manager in the region and plays a key role in maintaining customer relationships and supporting operational efficiency through timely and accurate communication.

This position is based in a regional office and requires in-branch presence. Fluency in both English and French is required to effectively support customers across multiple markets.

As Customer Account Representative, we need your customer focus and sound business acumen to:

Deliver responsive and professional service across a high volume of inbound customer requests, including calls and emails.
Manage more complex service activities such as quoting, inventory checks, order entry, and delivery coordination with accuracy and a strong sense of ownership.
Demonstrate a solid level of product knowledge to effectively address customer questions and tailor solutions to meet their needs.
Proactively conduct weekly outbound calls to assigned customers to confirm orders, truck fills, and minimum requirements, while strengthening customer relationships.
Apply established sales support processes with discipline to ensure consistent and high-quality customer experience across assigned accounts.
Remain composed and solution-focused when engaging with customers, working constructively to resolve issues and maintain satisfaction.
Proactively identify recurring issues, service gaps, or customer pain points and communicate them to the Sales Support Lead/Manager with recommendations for improvement.
Apply product knowledge to suggest alternatives or value-added options that align with customer requirements and business needs, when applicable.
Act as a key partner to Outside Sales Representatives, collaborating daily to support customer relationships, identify opportunities, resolve issues, and ensure a consistent, high-quality customer experience.
Take full ownership of customer requests and issues, ensuring they are tracked through to resolution and that customers feel supported throughout the process.

Who You Are

A degree in business, communications, marketing, or a related field is preferred; equivalent work experience in customer service will also be considered.
Proven ability to build rapport with assigned customers, proactively strengthening relationships and serving as a trusted point of contact.
Demonstrates sound judgment, flexibility, and effective problem-solving skills to adapt service approach across a variety of customer situations.
Capable of shifting seamlessly between inbound and outbound communications, managing high-volume periods and urgent service demands while maintaining consistent service quality.
Open to feedback and committed to continuous development in account management, business acumen, and customer service effectiveness.
Strong verbal and written communication skills, with fluency in both English and French, the ability to convey information clearly, professionally, and effectively across multiple channels.
Proficient in SAP and Microsoft Office Suite, particularly Outlook, Excel, and Teams, for efficient communication, reporting, and collaboration.
Highly organized, with demonstrated ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced environment.
Skilled in task prioritization and capable of working independently while remaining adaptable to changing business needs.

You May Also Bring:

Knowledge of the building materials industry, construction practices, or related sectors is preferred.
Experience with Customer Relationship Management (CRM) systems preferred particularly with HubSpot.

What Metrie Offers

A c ollaborative work environment that has clear direction for future strategy and goals
A competitive base salary and profit-sharing program
Comprehensive benefits package – medical, dental, and life
5% RRSP Matching Program
Challenging and meaningful work, and the chance to participate on cross-functional teams across the company
Development opportunities – we recognize potential in our people and strive to offer various opportunities for advancement, training, and personal growth
Family-oriented culture, focused on putting our people first

In adherence to the principle of pay transparency, we are pleased to disclose the base pay for this full-time position at Metrie. The base pay range for this role is set at $52,000.00−$66,000.00. It is important to note that this position may also qualify for discretionary bonuses or commission payments. The specific base pay within the range will be contingent upon an individual's skills, qualifications, experience, and geographical location. Furthermore, it is essential to highlight that our remuneration ranges are established based on the role, level, and location.

Metrie embraces diversity and is committed to creating an inclusive environment where all team members and customers feel like they belong . We are an equal opportunity employer and invite any and all qualified applicants. We are pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005, within our recruitment process. If you require accommodation at any time throughout the recruitment process, please contact Human Resources.

Metrie conducts pre-employment screening including but not limited to background checks and drug testing for all final candidates. All applications will be independently reviewed.

;

Apply About employer

More about this job

Responsibilities

Manage high-volume inbound customer calls and emails, including order processing, quoting, inventory checks, delivery coordination, and issue resolution. Conduct weekly outbound customer follow-ups, collaborate with Outside Sales Representatives, and ensure customer requests are tracked through to resolution.

Requirements

Fluency in English and French, strong communication and customer service skills, and the ability to manage multiple priorities accurately are required. A business, communications, marketing, or related degree is preferred, with equivalent customer service experience considered; proficiency in SAP and Microsoft Office is also expected.

Skills

Customer Service
Account Management
Bilingual Communication
Order Processing
Quoting
Inventory Management
Delivery Coordination
Customer Relationship Building
Problem-Solving
Sales Support
Product Knowledge
Task Prioritization
Organization
SAP
Microsoft Office
HubSpot CRM

Benefits

Profit-Sharing Program
Medical Benefits
Dental Benefits
Life Insurance
RRSP Matching
Training and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Account Representative
Customer Service
English
French
Inbound Communications
Outbound Calls
Order Processing
Quoting
Inventory Checks
Delivery Coordination
Sales Support
Account Management
Outside Sales Representatives
SAP
Microsoft Office
Outlook
Excel
Teams
HubSpot
CRM
Building Materials
Millwork
Wholesale
Truck Fill
Minimum Order Requirements

Report this job