Find work in Canada.

326,581 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 31 mins ago
Assistant Branch Manager- District Opportunity - Calgary South Area
Scotiabank
Calgary, AB
The Branch Manager Development Program is designed for ambitious leaders who are ready to accelerate their career while gaining broad experience across our retail network. Participants…
Added 1 hour ago
Operations Director
GoodWork.ca
Lillooet, BC
Full-time
The Operations Director is the first point of contact for staff and turns our strategy into work plans, procedures and daily practice. You will oversee human resources, supervise staff…
Added 1 hour ago
Project Coordinator/Senior Project Coordinator (Edmonton)
Synergy Projects Ltd.
AB · Edmonton, AB
Full-time
…construction, interior build-out, and real estate investment and development needs. We accomplish this through seven business units that operate in three core divisions: Commercial…
Added 1 hour ago
Patient Care Coordinator
Fraser Health Authority
White Rock, BC
$49.2 to $67.08 CAD / hour
Part-time
…Patient Care Coordinator has responsibility for the day-to-day operations of the assigned unit(s) including daily patient flow. Supports/participates in research, policy, quality…
Added 1 hour ago
IT Senior Project Manager (SAP/Business Transformation specialization)
Saputo Inc.
Montreal, QC
Full-time
Saputo is looking for an IT Senior Project Manager (SAP / Business Transformation specialization) to join our IT PMO team. This is an exciting opportunity to be part of a dynamic global…
Added 2 hours ago
Account Manager Hard Rock Underground Mining
Komatsu
Sudbury, ON · Lively, ON
Full-time
…supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company,…
Added 2 hours ago
Warehouse Shipper/Receiver
Komatsu
Sudbury, ON · Lively, ON
Full-time
…supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company,…
Added 2 hours ago
Senior Manager, Specialty Pharmacy-2
Shoppers Drug Mart Specialty Health Network
Calgary, AB
Full-time
Reporting to the Director, Clinic and Specialty Programs, the Senior Manager, Specialty Pharmacy is responsible for the successful operation of our Shoppers Drug Mart Specialty Health…
Added 2 hours ago
Regional Sales Manager
Keurig Dr Pepper Canada
Mississauga, ON
$95,300 to $143,000 CAD / year
Full-time
We are seeking a results-driven Regional Sales Manager (RSM) to lead a high-performing sales organization and drive profitable growth within a designated region. This is an exciting…
Added 2 hours ago
Software Developer – Full Stack – Senior - RQ00788
S M Software Solutions Inc
Toronto, ON
Internship
…These resources require extensive experience with the Microsoft technology stack, modern web development frameworks, Azure cloud services, SQL Server, and API development. They will…
Added 2 hours ago
Software Developer – Full Stack – Senior - RQ00788
S M Software Solutions Inc
Toronto, ON
Internship
…These resources require extensive experience with the Microsoft technology stack, modern web development frameworks, Azure cloud services, SQL Server, and API development. They will…
Added 2 hours ago
Software Developer – Full Stack – Senior - RQ00788
S M Software Solutions Inc
Toronto, ON
Internship
…These resources require extensive experience with the Microsoft technology stack, modern web development frameworks, Azure cloud services, SQL Server, and API development. They will…
Added 2 hours ago
Senior Business Analyst, AEM & Digital Experience
Manulife
Toronto, ON · Waterloo, ON
Full-time
Are you an experienced Business Analyst with expertise in Adobe Experience Manager (AEM) and a passion for delivering scalable digital experiences? We are seeking a Senior Business Analyst…
Added 3 hours ago
Regional Sales Manager
Keurig Dr Pepper
Mississauga, ON
$95,300 to $143,000 CAD / year
Full-time
We are seeking a results-driven Regional Sales Manager (RSM) to lead a high-performing sales organization and drive profitable growth within a designated region. This is an exciting…
Added 3 hours ago
Services Manager, Stores
sephora.com
Hamilton, ON
Full-time
Training & Development. Manage the development and certifications process for Beauty Advisors. Provide opportunities to elevate their artistry skills whenever possible.
Added 3 hours ago
Analyst II, IT
Vale
Canada
Full-time
…transforming critical minerals into prosperity and sustainable development in countries like Canada, Brazil, Indonesia, the United Kingdom, and Japan. We invite you to use your skills with…
Added 3 hours ago
Manager, Maintenance Services
Dexterra Group
AB · Edmonton, AB
Full-time
The Maintenance Manager is accountable for the development, implementation, and continuous improvement of maintenance programs, systems, and processes that support asset reliability and…
Added 3 hours ago
7805 - Assistant Store Manager FT
Lids
Mississauga, ON
$19 to $19.5 USD / hour
Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 4 hours ago
Project Manager - Halifax
RBC
Bedford, QC · Halifax, NS
Full-time
Minimum of 5–7 years as a Project Manager planning and executing high-complexity, large-scale technology projects/programs driven by regulatory compliance requirements (FED, OSFI).
Added 4 hours ago
Manager AML Risk Analytics
RBC
Toronto, ON
Full-time
The Manager, AML Risk Analytics is an execution-focused role positioned at the intersection of advanced data analytics and investigative intelligence within our financial crime prevention…
Added 4 hours ago
Senior Project Manager
RBC
Toronto, ON
Full-time
…critical in driving the strategic initiatives for both the operations teams and across T&O. Our mission is to harness the power of AI capabilities, data insights and process re-engineering…
Added 4 hours ago
Operations Manager/Gestionnaire des opérations
Provincial Employment Roundtable - Table ronde provinciale sur l’emploi
Montreal, QC
Full-time
Reporting directly to the Executive Director, the Operations Manager (1-year contract, full-time, with potential for renewal) is PERT's operational backbone. You will work with the…
Added 4 hours ago
GARAGE - Operations Associate PT - Pen Centre
Groupe Dynamite, Inc Garage
St. Catharines, ON
Part-time
Reporting to the Store Manager, your role as Operations Associate is all about keeping the store flowing and the vibe strong. You’ll own the stockroom, keep inventory moving, process…
Added 4 hours ago
VIP Guest Experience Manager
AccorHotel
Lake Louise, AB
Full-time
The Guest Experience Manager is a strategic luxury hospitality leader responsible for curating exceptional guest experiences while overseeing the daily operation of Guest Relations,…
Added 5 hours ago
Licensed Practical Nurse, Full Scope, Royal Columbian Hospital
Fraser Health
New Westminster, BC
Part-time
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…

Metro Inc.

Advisor, Last Mile Optimization Ontario

Toronto, ON, Canada
Etobicoke, ON, Canada

Pay: The typical salary range for this position is $62 400.00 - $93 600.00 annually.
Job type: Full-time
Apply by: Oct 28, 2026
Experience: 2 to 5 years of experience in eCommerce, logistics, transportation, or operational optimization.
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Position Title: Advisor, Last Mile Optimization Ontario

Job Requisition ID: 49934

Career Group (ADSP): Administration

Division: Qc - Stratégie Num. / Commerce en ligne (80069071)

Department: Marketing and e-Commerce

Work Location: ON - 5559 DUNDAS STREET W

Province: Ontario

The typical salary range for this position is $62 400.00 - $93 600.00 annually. The base salary offered will be determined based on the candidate’s job-related knowledge, skills, education, experience, and internal equity considerations.

This is a posting for a new, permanent full-time position.

This job posting will close on Monday October 12, 2026.

Joining our team has its advantages!

Flexible schedule to promote work/life balance
Group insurance from the first day
Very competitive pension plan
Generous holiday policy
Personal days
Employee Assistance Program
Free parking
Opportunity for professional development

Summary

Reporting to the Manager, Last Mile Optimization, the Advisor, Last Mile Optimization contributes to the operational performance, service quality, and continuous improvement of eCommerce delivery activities executed by external delivery partners. The incumbent acts as a hands-on operational expert and analyst, responsible for monitoring daily performance indicators, identifying improvement opportunities, and providing support to stores, delivery partners, and internal teams. Their mission is to optimize last mile execution, reduce operating costs, enhance the customer experience, and ensure compliance with service standards across the eCommerce network.

SPECIFIC RESPONSIBILITiES

Last Mile Operational Performance Monitoring
Monitor delivery partner performance indicators on a daily basis.
Identify gaps against performance targets and recommend corrective actions.
Prepare weekly and monthly operational performance reports.
Participate in weekly and monthly performance reviews with external delivery partners.
Monitor the progress and completion of action and performance improvement plans.
Capacity and Operations Optimization
Analyze delivery volumes and available capacity by geographic area.
Recommend adjustments to delivery windows and operational parameters.
Support volume balancing across delivery partners when required.
Participate in the implementation of contingency plans during peak periods or major operational incidents.
Identify opportunities to improve delivery and dispatch processes.
Occasionally conduct store visits to ensure process compliance and support the implementation of operational best practices.
Store and Delivery Partner Support
Act as an operational point of contact for delivery-related issues.
Provide support to stores regarding driver- and delivery partner-related issues.
Coordinate the timely resolution of operational incidents.
Collaborate with store teams to improve the delivery experience.
Ensure consistent application of last mile standards and processes across the network.
Support 7-day operation by providing weekend coverage on a rotational basis.
Delivery Customer Experience Excellence
Analyze customer complaints and claims related to delivery.
Identify the root causes of recurring delivery incidents.
Recommend corrective actions and monitor their implementation.
Participate in initiatives aimed at improving NPS, CSAT, and eCommerce customer retention.
Monitor and identify recurring customer pain points related to delivery.
Last Mile Financial Optimization
Analyze delivery costs by partner, market, and delivery method.
Identify opportunities to reduce costs and improve productivity.
Prepare analyses and insights to support business decision-making.
Participate in monitoring delivery operating costs against budget.

Qualifications

Bachelor's degree in Logistics, Business Administration, Engineering, or a related field.
2 to 5 years of experience in eCommerce, logistics, transportation, or operational optimization.
Knowledge of eCommerce and last mile operations.
Experience in data analysis and performance management.
Experience working with delivery partners is considered an asset.
Strong analytical and problem-solving skills.
Limited travel will be required across Ontario, including overnight stays.

The responsibilities and relationships assigned to this role may change as is necessary to achieve Metro's business objectives.

Disclosure on Use of Artifical Intelligence in Recruitment: At METRO, we are commited to transparency and fairness in our hiring practices. In compliance with Ontario's Employment Standards Act (Bill 149), we disclose that METRO and certain third-party job boards we use incorporate artificial intelligence (AI) technology to assist in screening, assessing, or selecting applicants for positions. The use of AI helps us efficiently review the large volume of applications we receive, ensuring that every candidate's profile is considered promptly and consistently. This technology supports our goal of providing an equitable and streamlined recruitment experience for all applicants. While AI tools support our recruitment procedures, all decisions throughout the process are made exclusively by METRO's Talent Acquisition team or METRO employees. At no stage does AI determine recruitment outcomes.

METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team.

We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you.

Please note that we will only contact those whose applications are selected.

We respectfully request that agencies do not contact us or send us unsolicited applications.

Apply About employer

More about this job

Responsibilities

Monitor delivery partner performance, analyze delivery capacity and costs, and identify opportunities to improve last-mile operations and customer experience. Support stores and delivery partners, resolve operational issues, and track corrective actions and service standards across the e-commerce network.

Requirements

A bachelor's degree in logistics, business administration, engineering, or a related field is required, along with 2 to 5 years of experience in e-commerce, logistics, transportation, or operational optimization. Candidates should have knowledge of e-commerce and last-mile operations, experience in data analysis and performance management, and strong analytical and problem-solving skills; limited travel across Ontario is required.

Skills

Last Mile Operations
E-Commerce Logistics
Performance Monitoring
Data Analysis
Operational Optimization
Capacity Planning
Cost Analysis
Problem-Solving
Delivery Partner Management
Customer Experience Improvement
Incident Resolution
Root Cause Analysis
Process Improvement
Performance Management
Operational Reporting
Stakeholder Collaboration

Benefits

Flexible Schedule
Group Insurance
Competitive Pension Plan
Generous Holiday Policy
Personal Days
Employee Assistance Program
Free Parking
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

E-Commerce
Last Mile Optimization
Logistics
Transportation
Delivery Partners
Operational Performance
Performance Indicators
Performance Improvement Plans
Capacity Planning
Delivery Volumes
Delivery Windows
Volume Balancing
Contingency Planning
Dispatch Processes
Store Operations
Operational Incidents
Customer Complaints
Customer Claims
Root Cause Analysis
NPS
CSAT
Customer Retention
Delivery Costs
Cost Optimization
Productivity
Budget Monitoring
Service Standards
Operational Reporting

Report this job