Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
I
Customer Experience Manager
Indigo
AB · Edmonton, AB
- $42,500 to $69,000 CAD / year
- Full-time
Partner on regular visual merchandising assessments; provide product, customer experience, and sales insight
Added 1 min ago
B
Technical Solutions Specialist
BusPlanner
Remote, Canada
- Full-time
- Remote
Partner with senior technical staff, developers, and client success teams to resolve escalated or cross-product issues.
Added 31 mins ago
S
Inventory & Procurement Specialist- Calgary
Slalom
Calgary, AB
- Full-time
…delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful…
Added 31 mins ago
H
Global Payroll Transformation Business Analyst
Hays
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
Partner with Payroll SMEs across 30+ countries to assess current-state payroll processes, systems, controls, and operating models.
Added 45 mins ago
KD
Account Manager
Keurig Dr Pepper
Calgary, AB
- $73,900 to $93,500 CAD / year
- Full-time
Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American…
Added 45 mins ago
Q
Field Inspector
Quiktrak
Trois-Rivières, QC
- Contract
Added 45 mins ago
W
Cost Analyst II
Worley
Calgary, AB · Edmonton, AB
- Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 45 mins ago
W
Manager, Project Controls
Worley
Markham, ON
- Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 45 mins ago
W
Material Handler I
Worley
Edmonton, AB
- Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 45 mins ago
W
Document Controller II
Worley
Edmonton, AB
- Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 45 mins ago
W
Senior Procurement Contract Specialist
Worley
Markham, ON · Oakville, ON
- Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 45 mins ago
W
Manager, Project Systems & Information Management
Worley
Markham, ON
- Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 45 mins ago
W
Senior Process Engineer
Worley
Toronto, ON
- Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 45 mins ago
W
Senior Architectural Technologist
Worley
Markham, ON
- Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 45 mins ago
W
Graduate Process Engineer
Worley
Sarnia, ON
- Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 45 mins ago
W
Manager, Supply Chain
Worley
Calgary, AB · Edmonton, AB
- Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 45 mins ago
M
Customer Success Account Manager
Microsoft
Calgary, AB
- Full-time
Microsoft Customer & Partner Solutions accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common…
Added 45 mins ago
M
Customer Success Account Manager
Microsoft
Toronto, ON
- Full-time
Microsoft Customer & Partner Solutions accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common…
Added 45 mins ago
M
Cloud Solution Architect - AI Apps - Full-time LOA backfill
Microsoft
Calgary, AB · Vancouver, BC
- Full-time
Build and nurture customer and partner relationships, proactively identifying, escalating, and resolving technical challenges to accelerate solution adoption. Leverage knowledge of…
Added 45 mins ago
T
Senior Personal Banker Trainee – Home Borrowing - Cantonese and/or Mandarin are considered an asset
TD
Calgary, AB
- Full-time
…refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 45 mins ago
CH
Production Assembler - Pre-wired
Cardinal Health
Gananoque, ON · Canada-Gananoque
- Full-time
Cardinal Health Canada is proudly recognized as a Great Place to Work® in Canada. As an essential partner in Canadian healthcare, we strive every day to build a culture of inclusion and…
Added 45 mins ago
SC
Special Order Customer Experience Representative, Staples Promotional Products - Bilingual English/French
Staples Canada
Vaughan, ON
- Full-time
Partner with Sales Representatives and key accounts to manage product sourcing, quoting, order entry, processing, delivery, and invoicing
Added 45 mins ago
V
Spec, Procurement
Vale
Canada
- Full-time
…process effectiveness across global operations. The role will partner closely with Procurement, Supply Chain, Finance, Internal Audit, Operations, and Technology teams to proactively…
Added 1 hour ago
LT
Project Manager
Lucy TV
Calgary, AB
- Full-time
Logistics management skills to organize timelines, resources, and workflows for content ingestion, platform updates, and partner deployments.
Added 1 hour ago
TC
Director of Human Resources
Trenton Cold Storage
Trenton, ON
- Full-time
…sustainability, innovation, and quality, serving as a trusted partner in the global food supply chain. Team members at TCS contribute to ensuring safe and efficient storage and distribution…

Metro Inc.

Advisor, Last Mile Optimization Ontario

Toronto, ON, Canada
Etobicoke, ON, Canada

The typical salary range for this position is $62 400.00 - $93 600.00 annually. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The typical salary range for this position is $62 400.00 - $93 600.00 annually.
Job type: Full-time
Apply by: Dec 3, 2026
Experience: 2 to 5 years of experience in eCommerce, logistics, transportation, or operational optimization.
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Title: Advisor, Last Mile Optimization Ontario

Job Requisition ID: 49934

Career Group (ADSP): Administration

Division: Qc - Stratégie Num. / Commerce en ligne (80069071)

Department: Marketing and e-Commerce

Work Location: ON - 5559 DUNDAS STREET W

Province: Ontario

The typical salary range for this position is $62 400.00 - $93 600.00 annually. The base salary offered will be determined based on the candidate’s job-related knowledge, skills, education, experience, and internal equity considerations.

This is a posting for a new, permanent full-time position.

Joining our team has its advantages!

Flexible schedule to promote work/life balance
Group insurance from the first day
Very competitive pension plan
Generous holiday policy
Personal days
Employee Assistance Program
Free parking
Opportunity for professional development

Summary

Reporting to the Manager, Last Mile Optimization, the Advisor, Last Mile Optimization contributes to the operational performance, service quality, and continuous improvement of eCommerce delivery activities executed by external delivery partners. The incumbent acts as a hands-on operational expert and analyst, responsible for monitoring daily performance indicators, identifying improvement opportunities, and providing support to stores, delivery partners, and internal teams. Their mission is to optimize last mile execution, reduce operating costs, enhance the customer experience, and ensure compliance with service standards across the eCommerce network.

SPECIFIC RESPONSIBILITiES

Last Mile Operational Performance Monitoring
Monitor delivery partner performance indicators on a daily basis.
Identify gaps against performance targets and recommend corrective actions.
Prepare weekly and monthly operational performance reports.
Participate in weekly and monthly performance reviews with external delivery partners.
Monitor the progress and completion of action and performance improvement plans.
Capacity and Operations Optimization
Analyze delivery volumes and available capacity by geographic area.
Recommend adjustments to delivery windows and operational parameters.
Support volume balancing across delivery partners when required.
Participate in the implementation of contingency plans during peak periods or major operational incidents.
Identify opportunities to improve delivery and dispatch processes.
Occasionally conduct store visits to ensure process compliance and support the implementation of operational best practices.
Store and Delivery Partner Support
Act as an operational point of contact for delivery-related issues.
Provide support to stores regarding driver- and delivery partner-related issues.
Coordinate the timely resolution of operational incidents.
Collaborate with store teams to improve the delivery experience.
Ensure consistent application of last mile standards and processes across the network.
Support 7-day operation by providing weekend coverage on a rotational basis.
Delivery Customer Experience Excellence
Analyze customer complaints and claims related to delivery.
Identify the root causes of recurring delivery incidents.
Recommend corrective actions and monitor their implementation.
Participate in initiatives aimed at improving NPS, CSAT, and eCommerce customer retention.
Monitor and identify recurring customer pain points related to delivery.
Last Mile Financial Optimization
Analyze delivery costs by partner, market, and delivery method.
Identify opportunities to reduce costs and improve productivity.
Prepare analyses and insights to support business decision-making.
Participate in monitoring delivery operating costs against budget.

Qualifications

Bachelor's degree in Logistics, Business Administration, Engineering, or a related field.
2 to 5 years of experience in eCommerce, logistics, transportation, or operational optimization.
Knowledge of eCommerce and last mile operations.
Experience in data analysis and performance management.
Experience working with delivery partners is considered an asset.
Strong analytical and problem-solving skills.
Limited travel will be required across Ontario, including overnight stays.

The responsibilities and relationships assigned to this role may change as is necessary to achieve Metro's business objectives.

Disclosure on Use of Artifical Intelligence in Recruitment: At METRO, we are commited to transparency and fairness in our hiring practices. In compliance with Ontario's Employment Standards Act (Bill 149), we disclose that METRO and certain third-party job boards we use incorporate artificial intelligence (AI) technology to assist in screening, assessing, or selecting applicants for positions. The use of AI helps us efficiently review the large volume of applications we receive, ensuring that every candidate's profile is considered promptly and consistently. This technology supports our goal of providing an equitable and streamlined recruitment experience for all applicants. While AI tools support our recruitment procedures, all decisions throughout the process are made exclusively by METRO's Talent Acquisition team or METRO employees. At no stage does AI determine recruitment outcomes.

METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team.

We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you.

Please note that we will only contact those whose applications are selected.

We respectfully request that agencies do not contact us or send us unsolicited applications.

Apply About employer

More about this job

Responsibilities

Monitor delivery partner performance, analyze capacity and costs, and identify opportunities to improve last-mile operations and customer experience. Support stores and delivery partners, resolve operational issues, and track corrective actions and service standards across the e-commerce network.

Requirements

A bachelor's degree in logistics, business administration, engineering, or a related field is required, along with 2 to 5 years of experience in e-commerce, logistics, transportation, or operational optimization. Candidates should understand e-commerce and last-mile operations and have experience in data analysis and performance management; delivery partner experience is an asset.

Skills

Last-Mile Operations
Data Analysis
Performance Management
Operational Optimization
Logistics
E-Commerce Operations
Transportation
Analytical Skills
Problem-Solving
Cost Optimization
Capacity Planning
Process Improvement
Customer Experience
Incident Resolution
Delivery Partner Management
Performance Reporting

Benefits

Flexible Schedule
Group Insurance
Competitive Pension Plan
Generous Holiday Policy
Personal Days
Employee Assistance Program
Free Parking
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

E-Commerce
Last-Mile Delivery
Logistics
Transportation
Delivery Partners
Operational Performance
Performance Indicators
Performance Improvement Plans
Capacity Planning
Volume Balancing
Delivery Windows
Dispatch Processes
Contingency Planning
Operational Incidents
Customer Complaints
Root Cause Analysis
Customer Experience
NPS
CSAT
Delivery Costs
Budget Monitoring
Productivity
Service Standards
Store Operations
Continuous Improvement

Report this job