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Added 13 mins ago
Représentant, Ventes de territoire - Territory Sales Representative
Keurig Dr Pepper Canada
Quebec, QC
Full-time
…distribution and display of KDP products, the execution of all in-store plans, and achieving sales objectives for the area under their…
Added 1 hour ago
Représentant, Ventes de territoire - Territory Sales Representative
Keurig Dr Pepper
Quebec, QC
Full-time
…distribution and display of KDP products, the execution of all in-store plans, and achieving sales objectives for the area under their…
Added 2 hours ago
Administrative Assistant
S3 Group Ltd.
Swift Current, SK
Full-time
Ability to organize information and communicate or store it so it is useful to others
Added 3 hours ago
Dispatcher (H/F)
Groupe Morneau
Bolton, ON
Full-time
Safe work pays off! With the SST program, exchange your points for rewards at the KM Morneau store.
Added 3 hours ago
Automotive Technician - Sherwood Park Volkswagen
AutoCanada Inc.
Sherwood Park, AB
Up to $37 CAD / hour
Full-time
Maintain an inventory of common automotive technician’s tools not normally inventoried by the Service department as a “store-provided” piece of equipment
Added 3 hours ago
Sales Associate - Wellington Motors Ltd.
AutoCanada Inc.
Guelph, ON
$60,000 to $100,000 CAD / year
Full-time
Possession of authorized documentation required to gain employment, in addition to having a current, valid CA-issued Driver’s License and acceptable Driver’s Abstract
Added 3 hours ago
Retail Representative (Sales and Merchandising)
Merchandising Consultants Associates
High Level, AB
$18 to $20 CAD / hour
Contract
MCA is a proudly Canadian owned and operated leader in retail merchandising and in-store execution. We partner with Canada and the USA’s top brands, delivering exceptional service that…
Added 3 hours ago
Part Time - Retail Merchandiser and Sales Rep
Merchandising Consultants Associates
Sydney Indian Reserve No. 28A, NS · Sydney, NS
$17 CAD / hour
Part-time · Contract
MCA is a proudly Canadian owned and operated leader in retail merchandising and in-store execution. We partner with Canada and the USA’s top brands, delivering exceptional service that…
Added 4 hours ago
Retail Brand Advocate
Acosta
Calgary, AB
Full-time
The Retail Brand Advocate is responsible for executing in-store merchandising strategies, maintaining product displays, and building strong relationships with store personnel to drive brand…
Added 5 hours ago
Territory Sales Executive – Food Distribution | Multilingual Markets: Arabic, Tamil, Hindi/Urdu & Punjabi
ITN Food Corporation
Toronto, ON · Greater Toronto Area, Canada
Full-time
Build strong relationships with store owners, buyers, restaurant operators, chefs, and other decision-makers.
Added 5 hours ago
Hotel 1st Cook (Food Truck)
Grey Eagle Resort & Casino
Calgary, AB
Full-time
Must possess a valid driver's license appropriate for operating the food truck.
Added 5 hours ago
Keyholder
Pet Valu
Oakville, ON
Part-time
…local shelters, rescues and charities for adoption events, in-store adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising…
Added 5 hours ago
Customer Solutions Specialist
goeasy Ltd.
Miramichi, NB
Full-time
Keep your store looking its best by maintaining cleanliness, organization, and a customer-ready environment.
Added 5 hours ago
Kettle Coordinator - Fort McMurray
The Salvation Army Canada and Bermuda Territory
Fort McMurray, AB
Full-time
Retrieve and store all equipment/supplies from various kettle locations post campaign.
Added 5 hours ago
Apprentice Automotive Technician, Prince Albert
Fountain Tire
Prince Albert, SK
Other
Must have a valid driver's license and be able to provide a satisfactory passenger or commercial Driver’s Abstract
Added 6 hours ago
Class 1 Truck Driver - City
Sobeys
AB · Edmonton, AB
Internship
The Truck Driver will deliver customer orders or pick up merchandise by operating the company vehicles in a safe and expeditious manner. Actively contributes to a positive and productive…
Added 6 hours ago
Class 1 Truck Driver - City
Sobeys
AB · Edmonton, AB
Full-time
The Truck Driver will deliver customer orders or pick up merchandise by operating the company vehicles in a safe and expeditious manner. Actively contributes to a positive and productive…
Added 6 hours ago
Carpenter (Kitchen Installer)
IKEA
Richmond, BC
Full-time
Must have a valid driver’s license, current auto insurance, and reliable transportation
Added 6 hours ago
Assembler (Kitchen assembler)
IKEA
Richmond, BC
Full-time
Must have a valid driver’s license, current auto insurance, and reliable transportation
Added 6 hours ago
Delivery Assistant, Drywall Premium: $6/hour
RONA
Châteauguay, QC
Full-time
…distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well…
Added 6 hours ago
Assistant Gas Bar/C-Store Manager - Westwood Drive
Co-op
Humboldt No. 370, SK · Humboldt, SK
Full-time
The Central Sask. Co-operative is currently recruiting a Full-Time Assistant Gas Bar/C-Store Manager for our Westwood Drive location in Humboldt, SK.
Added 6 hours ago
Gas Bar / C-Store Manager - Westwood Drive
Co-op
Humboldt No. 370, SK · Humboldt, SK
Full-time
The Central Sask. Co-operative is currently recruiting a Full-Time Gas Bar/C-Store Manager for our Westwood Drive location in Humboldt, SK.
Added 6 hours ago
Tire Technician
Kal Tire
Peterborough, ON
Temporary
Shifts will be scheduled within store operating hours and may include weekends.
Added 6 hours ago
Guest Service Attendant
Casino Rama Resort
Rama, ON
Part-time
Store luggage in the guest service attendant’s closet and issue baggage claim check tickets
Added 6 hours ago
Rooftop Loader/Shipper and Receiver
Roofmart
Brampton, ON · Roofmart Brampton
Full-time
Working closely and co-operatively with driver to ensure safe and efficient delivery of product

Metro Inc.

Continuous Improvement Manager-Workforce Experience

Toronto, ON, Canada
Etobicoke, ON, Canada

Pay: The typical salary range for this position is $78 570.00 - $91 665.00 annually.
Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Sep 24, 2026

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Applications open in a new tab.

Original job description

Position Title: Continuous Improvement Manager-Workforce Experience

Job Requisition ID: 49865

Career Group (ADSP): Administration

Division: Qc - Amélioration Continue (80300526)

Department: Continuous Improvement

Work Location: ON - 5559 DUNDAS STREET W

Province: Ontario

The typical salary range for this position is $78 570.00 - $91 665.00 annually. The base salary offered will be determined based on the candidate’s job-related knowledge, skills, education, experience, and internal equity considerations.

This is a temporary, full-time position until September 24, 2027

Summary

In order to make our food store operations ever more efficient, Metro is setting up a Continuous Improvement Team whose mandate will be to identify and implement initiatives designed to improve our operational excellence in order to better serve our customers. Whether it's implementing technological solutions or reviewing ways of doing things, the Continuous Improvement team will work in collaboration with the operations teams of our banners (Metro Québec, Metro Ontario, Super C, Food Basics, Adonis) to simplify and improve the experience of our customers and our employees.

Working with a multi-departmental team, the incumbent's main mandate is to manage, analyze and measure transformation and continuous improvement projects within our banners.

This role requires a mastery of continuous improvement tools as well as a global understanding of the modern retail supply chain; including operational processes in food stores.

Specific Responsibilities

-Analyze operational processes to identify, develop and recommend opportunities for improvement -

Improve productivity and reduce operating costs
Define, plan and implement pilot projects, then carry out measurements and feasibility studies to demonstrate the cost-effectiveness of pilots and make a recommendation for their deployment.
Calculate and validate project return on investment.
Manage project execution, risks, quality of deliverables, schedule and budget.
Define performance indicators, measure and communicate project progress and benefits.
Participate in the implementation of continuous improvement tools within our banners.
Lead multi-departmental and multi-hierarchical meetings
Help identify value-added projects.
Synthesize and popularize sometimes complex issues and present conclusions in an executive way.
Analyze, document and map business processes
Support project stakeholders in change management (identification of potential impacts, development and execution of change management plan).
Identify opportunities to improve processes related to the employee experience.
Implement solutions to improve the overall workforce experience in-store for both union and non-union members.
Define and implement models to optimize store employee experience while working closely with store operations, HR, Labour relations and the Talent teams
Lead meetings with senior leaders sharing results for pilots and deployments of key business projects.

Qualifications

Bachelor's degree in industrial engineering, operations management or equivalent
Minimum 3 years' experience in store management or human resource management
Excellent analytical and problem-solving skills
Mastery of MS Office suite software and project management tools
Mastery of continuous improvement tools
Ability to manage several projects at once
Ability to manage a team in a fast changing and demanding environment
Bilingualism essential (French and English, spoken and written)
4 years minimum experience in retail (including support channels)
Lean Six Sigma certification (asset)
valid driver licence and access to a vehicle
Regular travel will be required primarily within the GTA
Limited travel will be required across Ontario and Quebec, including overnight stays and air travel.

Additional Skills

Excellent communication and interpersonal skills
Customer-oriented approach
Priority management
Ability to influence and negotiate
Structured and rigorous
Ability to work on multiple projects with external and internal partners
Change management
Autonomy
Initiative
Sense of organization and responsibility
Ability to adapt
Self-control

The responsibilities and relationships assigned to this role may change as is necessary to achieve Metro's business objectives.

Disclosure on Use of Artifical Intelligence in Recruitment: At METRO, we are commited to transparency and fairness in our hiring practices. In compliance with Ontario's Employment Standards Act (Bill 149), we disclose that METRO and certain third-party job boards we use incorporate artificial intelligence (AI) technology to assist in screening, assessing, or selecting applicants for positions. The use of AI helps us efficiently review the large volume of applications we receive, ensuring that every candidate's profile is considered promptly and consistently. This technology supports our goal of providing an equitable and streamlined recruitment experience for all applicants. While AI tools support our recruitment procedures, all decisions throughout the process are made exclusively by METRO's Talent Acquisition team or METRO employees. At no stage does AI determine recruitment outcomes.

METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team.

We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you.

Please note that we will only contact those whose applications are selected.

We respectfully request that agencies do not contact us or send us unsolicited applications.

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More about this job

Responsibilities

Analyze and improve store operations and employee experience by identifying opportunities, designing and measuring pilot projects, and recommending solutions that improve productivity and reduce costs. Manage cross-functional improvement projects, including schedules, budgets, risks, performance indicators, stakeholder communication, and change management.

Requirements

Requires a bachelor's degree in industrial engineering, operations management, or an equivalent field, along with at least three years of store or human resource management experience and at least four years of retail experience. Candidates need strong analytical, project, and continuous improvement skills, bilingual French and English proficiency, and a valid driver's license with access to a vehicle; Lean Six Sigma certification is an asset.

Skills

Continuous Improvement
Project Management
Process Analysis
Lean Six Sigma
Change Management
Workforce Experience
Retail Operations
Supply Chain
Data Analysis
Return on Investment Analysis
Risk Management
Budget Management
Performance Measurement
Stakeholder Management
Microsoft Office
Communication

Visa sponsorship

Not detected in the job text

Keywords

Continuous Improvement
Lean Six Sigma
Project Management
Process Mapping
Process Analysis
Operational Excellence
Retail Operations
Food Retail
Supply Chain
Workforce Experience
Employee Experience
Pilot Projects
Feasibility Studies
Return on Investment
Performance Indicators
Change Management
Risk Management
Quality Management
Budget Management
Microsoft Office
Project Management Tools
Store Operations
Human Resources
Labor Relations
Talent Management
Stakeholder Management
Cost Reduction
Productivity Improvement
Bilingual French and English
Executive Presentations

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