Dispatch Supervisor
- Delta, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
JOIN OUR TEAM
Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of more than 190 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2026 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.
Responsibilities
Why Join Us
Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of more than 190 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2026 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.
Responsibilities
- Truck routing by geography, scope of work, volumes, etc.
- Print batch orders for primary customers
- Create manifests for trips, create orders (BOL) in TruckMate, print all paperwork BOLs, checklists and job orders as required.
- Check orders for status issues completion, docked, not assigned and Arrcon/Depcon
- Use end of day reports from Metro Service group and Clients to confirm next day orders
- Update/Audit Driver/Helper Expenses in Chrome River and Element Fuel
- Check end of day paperwork for completeness, sort, synergize, store a copy of the trip on S-Drive and file
- Sort and file hard copy fuel logs, time sheets
- Manage the day off rotation of the Driver/Helper teams
- Generate paperwork for the warehouse team to stage runs
- Work with Customer Service to cover same day requests, and confirm availability to cover all requests
- Monitor Routes in Real Time using GPS to ensure crews are on track and no business at risk
- Assist with Precall to customers on driver arrival times
- Accessibility via company provided cell phone if crews are still on the road after hours
- Other duties as required
- Flexibility to work beyond end of day to support vacation coverage and volume demands
- Strong MS Office and experience using TruckMate an asset
- Experience in Transportation Management would be an asset
- Strong organizational skills with attention to detail and able to work well under pressure
- Strong analytical, problem solving and multitasking skills with the ability to consider everyone and engage those who can add value to the process
- Solid oral and written communication skills
- Ability to work effectively independently and in a team environment
Why Join Us
- Work in an environment where safety is our first priority
- The opportunity to build a career with a growing company
- Medical, dental, and vision coverage for you and your family
- Life and disability insurance
- Wellness programs to support your family’s well-being
- A Retirement Savings Program with a company match
- Company team wear allowance
- Employee Appreciation Day
- Company sponsored social events
- Community volunteering
More about this job
Responsibilities
The Dispatch Supervisor is responsible for truck routing, creating manifests and BOLs, and monitoring real-time GPS routes to ensure timely deliveries. They also manage driver/helper rotations and coordinate with customer service to handle same-day requests.
Requirements
Candidates should have experience in transportation management and proficiency in MS Office, with TruckMate experience being a strong asset. Strong organizational, analytical, and communication skills are required to work effectively under pressure.
Skills
- Truck Routing
- Transportation Management
- TruckMate
- MS Office
- GPS Monitoring
- Manifest Creation
- Analytical Skills
- Problem Solving
- Multitasking
- Written Communication
- Oral Communication
- Organizational Skills
Benefits
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Life Insurance
- Disability Insurance
- Wellness Programs
- Retirement Savings Program With Company Match
- Company Team Wear Allowance
- Employee Appreciation Day
- Company Sponsored Social Events
- Community Volunteering
Visa sponsorship
Not detected in the job text
Categories
- Logistics
- Transportation
- Management & Leadership
- Manufacturing
- Administrative
Keywords
- TruckMate
- Transportation Management
- Logistics
- Supply Chain
- BOL
- Manifests
- GPS Tracking
- Route Optimization
- Chrome River
- Element Fuel
- Dispatching
- Warehouse Staging
- Fleet Management