Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 37 mins ago
Maintenance Technician I (310T Journeyman)
Summit LLC
Acheson, AB
Full-time
Minimum 3 years of fleet maintenance of heavy fleet shop maintaining repair and engine rebuilds on Diesel truck or bus technical experience
Added 52 mins ago
Journeyman Heavy Duty Technician/Mechanic
KBL Environmental Ltd.
Leduc, AB
Contract
…mechanical servicing, repair and maintenance of KBL’s long haul fleet equipment (trucks and trailers). The Journeyman Mechanic will have the ability to troubleshoot major and minor…
Added 1 hour ago
Senior Software Developer, Cloud and Platform
Archipelago
Victoria, BC
Full-time
This is a hands-on individual contributor role reporting to our Technical Manager, Platform. You will help evolve the cloud architecture behind our FishVue connected products, building…
Added 2 hours ago
REG - Operations Coordinator
Gardewine
Regina, SK
Full-time
We are currently seeking a Operations Manager to join our team in our Regina Terminal.
Added 2 hours ago
Operation Superintendent - Eastern Canada
Linde
Sarnia, ON
Full-time
You’ll manage fleet maintenance, including preventative maintenance programs, compliance requirements, and coordinating repairs or upgrades with internal teams and vendors
Added 3 hours ago
Reman Operation Support
Epiroc
Sudbury, ON · Lively, ON
Full-time
Fleet vehicles and travel allowances (as applicable).
Added 3 hours ago
Business Development Manager
Epiroc
Vancouver, BC
Full-time
Fleet vehicles and travel allowances (as applicable).
Added 3 hours ago
Equipment & Fleet Manager
The Sutherland Group of Companies
Castlegar, BC
Full-time
As Equipment & Fleet Manager, you will lead the maintenance strategy, fleet reliability, and equipment performance of our growing operation. Working closely with Operations, Equipment…
Added 3 hours ago
Industrial Construction Specialist
Stanley Black & Decker, Inc.
Moncton, NB
Full-time
…Moncton, New Brunswick and reporting to the Specialty Sales Manager. This field-based role supports a territory including travel in New Brunswick and…
Added 4 hours ago
Finance Supervisor
Sysco Canada Inc.
AB · Alberta, Canada
Full-time
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide…
Added 4 hours ago
Maintenance Technician I (310T)
Stock Transportation
Haileybury, ON
Full-time
Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager
Added 4 hours ago
Journeyperson Heavy Duty Mechanic
Canadian Energy Insight Inc.
AB · Edmonton, AB
Internship
The Journeyperson Heavy Duty Mechanic will report directly to the Manager, Maintenance. The primary function of this position is to address mechanical issues and conduct preventative…
Added 4 hours ago
Regional Administrative Assistant
VIA Rail Canada
Winnipeg, MB
…services and infrastructure? From our new ultramodern train fleet to ongoing improvement of our infrastructure, we’re building the future of transportation in Canada. Working for VIA Rail…
Added 4 hours ago
Manager Operations
Metro Supply Chain
Dartmouth, NS
Full-time
The Home Delivery Operations Manager is responsible for overseeing last-mile delivery operations through third-party delivery partners, ensuring compliance with company standards, safety…
Added 4 hours ago
Materials Manager
W3Global
Wellesley, ON
$85,000 to $95,000 CAD / year
Full-time
…kitting, shipping, and material handling teams, as well as the Fleet Coordinator, ensuring our production workshop and site installers have exactly what they need, when they need it. This…
Added 4 hours ago
Director of Finance
MacKay Contracting
Cranbrook, BC
You will work closely with the COO, CEO, General Manager, Operations, Estimating and Equipment teams. You will lead the Corporate Controller and help build the finance team, systems and…
Added 5 hours ago
Driver Hybrid CDL Med/Shred (WMHS), RWCS
Waste Management, Inc. (WM)
Moncton, NB
Full-time
Plans daily schedule based on customers’ needs by reviewing daily paperwork, e.g., manifest, route sheets, previous VCR, etc. provided by the Transportation Manager/Supervisor or Dispatcher
Added 5 hours ago
Driver Long Haul CDL A Med (WMHS), RWCS - Temporal Position
Waste Management, Inc. (WM)
Dartmouth, NS
Full-time
…route sheets, previous VCR, etc. provided by Transportation Manager/Supervisor or…
Added 5 hours ago
Energy Dispatch & Fleet Manager
Midwest co-operative services
Walkerton, ON
$65,000 to $72,500 CAD / year
Full-time
Midwest Co-op is currently accepting resumes for the position of Energy Dispatch & Fleet Manager. Under the direction of the Energy Division Manager, the Energy Dispatch & Fleet Manager is…
Added 5 hours ago
Vehicle Maintenance Supervisor
The Lake Louise Ski Area Ltd
Lake Louise, AB
Up to $48.8 CAD / hour
Full-time
Work with the Maintenance Manager on fleet planning, projects and equipment replacement
Added 5 hours ago
Professional Delivery Driver
MCDOUGALL ENERGY INC
Toronto, ON
Full-time
Reporting to the Operations Manager/Supervisor, responsibilities include:
Added 5 hours ago
Fleet Maintenance Advisor
MCDOUGALL ENERGY INC
Sault Ste. Marie, ON
Full-time
Reporting to the Corporate Fleet Maintenance Manager, this position is responsible for:
Added 5 hours ago
Senior Procurement Manager
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
Full-time
Vacancy Name Senior Procurement Manager Vacancy No VN967 Function Procurement Work Location Manx Telecom Headquarters, Isle of Man Business Park, Cooil Road, Braddan, Isle of Man, IM99 1HX…
Added 5 hours ago
Customer Success Manager
The Butcher Shoppe
Toronto, ON
Full-time
…orders a day, six days a week. Deliveries are made using a fleet of 60 company trucks as well as multiple third-party transport providers, and our supply chain spans five continents. We are…
Added 5 hours ago
Specialist - Scheduling
Parkland Corporation
Calgary, AB
Full-time
Reporting to the Scheduling Manager, the Scheduling Specialist is responsible for the safe, efficient, and profitable execution of crude, refined products, LPG, and intermediates movements…

Metro Supply Chain

Manager Operations

Dartmouth, NS, Canada

Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

JOIN OUR TEAM

Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of more than 190 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2026 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.

Summary

The Home Delivery Operations Manager is responsible for overseeing last-mile delivery operations through third-party delivery partners, ensuring compliance with company standards, safety requirements, and customer service expectations. This role monitors operational performance, manages KPIs, conducts audits, oversees training and onboarding programs, resolves escalated issues, and drives continuous improvement initiatives to enhance delivery efficiency, customer satisfaction, and brand reputation.

Responsibilities

Coordinate delivery operations with 3rd-party delivery partners, monitoring policy standards, tracking performance data and customer service feedback
Responsible for ensuring delivery driver compliance to Metro SOPs. Including monitoring policy standards, tracking performance data and customer service feedback.
Track and audit the driving, product handling and customer service skills of all delivery teams.
Through KPI monitoring and follow-up, the manager will be an advocate for the required professional behaviors and expectations set forth by Metro.
Manage driver activity ensuring drivers are following all warehouse procedures when in the warehouse.
Maintain vehicle records for Metro owned vehicles as well monitoring vehicle PM schedule, general maintenance, and repairs.
Assist in escalated CSR issues
Ensure end of day checklist is completed and signed off Send end of day report to all EDM managers at the end of each shift
Route Audits (random and unannounced delivery audits).
Collaboration, development and updating of delivery training materials.
Comprehensive knowledge of all Client/Retailer SOP’s.
Assist in the recruiting and onboarding of new Delivery Partners and Delivery staff.
NPS (customer feedback survey) awareness, auditing, and improvement programs.
Manage and document the initial, recurring and “as needed” training programs.
Identify and resolve product and property damage root causes.
Management of Delivery Partner recycling and waste responsibilities (sorting and offloading)
Manage Delivery Partner Returns processes (repackaging, concealed damage protocols)
Assist Compliance department with Delivery Partner documents and renewals (1st level of escalation).
Training of Delivery App (TMS) usage and compliance.
KPI audits and corrective action plans
Regular participation in dock meetings and load outs.
Develop claims mitigation and resolution programs.
Assist Delivery Partners with resource guidance (contingency planning, business guidance, etc.).
Ensure the company’s brand and reputation is upheld (100% uniform compliance, clean truck policy, safety etc.)
Other duties as assigned

EDUCATION

High school diploma/GED require

Experience

Previous experience as an Operations Manager or a similar leadership position
5 years of proven success in Supply Chain or similar industry
Must be able to communicate effectively in English in both written and oral forms

COMPETENCIES

Customer Centricity
Fostering Culture
Collaboration
Problem Solving & Decision Making
Managing Through Change
Developing Self & Others
Planning & Results Orientation
Communication
Always Improving Mindset
Business & Financial Savvy

Why Join Us

Work in an environment where safety is our first priority
The opportunity to build a career with a growing company
Medical, dental, and vision coverage for you and your family
Life and disability insurance
Wellness programs to support your family’s well-being
A Retirement Savings Program with a company match
Company team wear allowance
Employee Appreciation Day
Company sponsored social events
Community volunteering

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals. Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.

Apply About employer

More about this job

Responsibilities

Oversee last-mile delivery operations with third-party partners, ensuring compliance with company and client procedures, safety standards, and customer service expectations. Monitor performance and customer feedback, conduct audits and training, resolve escalated issues, manage vehicle and returns processes, and implement corrective actions and continuous improvements.

Requirements

A high school diploma or GED is required, along with at least five years of successful experience in supply chain or a similar industry. Candidates should have prior operations management or comparable leadership experience and be able to communicate effectively in written and spoken English.

Skills

Last-Mile Delivery Operations
KPI Monitoring and Auditing
Driver Compliance
Customer Service
Safety Compliance
Training and Onboarding
Route Audits
Fleet Maintenance
Root Cause Analysis
Claims Mitigation
Continuous Improvement
Problem Solving
Communication
Planning and Results Orientation
Change Management

Benefits

Medical, Dental, and Vision Coverage
Life and Disability Insurance
Wellness Programs
Retirement Savings Program With Company Match
Company Team Wear Allowance
Employee Appreciation Day
Company-Sponsored Social Events
Community Volunteering

Visa sponsorship

Not detected in the job text

Keywords

Last-Mile Delivery
Supply Chain
Third-Party Delivery Partners
Standard Operating Procedures
Key Performance Indicators
Route Audits
Driver Compliance
Customer Service
Customer Feedback Surveys
Delivery Training
Onboarding
Vehicle Preventive Maintenance
Fleet Maintenance
Product Handling
Warehouse Procedures
Returns Processing
Recycling and Waste Management
Claims Mitigation
Corrective Action Plans
Root Cause Analysis
Safety Compliance
Continuous Improvement
Contingency Planning
Brand Standards

Report this job