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Added 2 mins ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 17 mins ago
Manager, Ease Cloud Accounting Services
ACCA Careers
Brandon, MB
Full-time
Make an impact with our ease Cloud Accounting Services team as a Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly evolving…
Added 17 mins ago
Clinic Manager – Perth, Ontario
MedSleep
Perth, ON
Full-time
Clinic Manager – Perth, OntarioMedSleep was founded in 2004 out of a genuine passion for sleep medicine, and that spirit has grown into an entrepreneurial, fast-expanding national team with…
Added 17 mins ago
Customer Success Manager
Vish
St. John's, NL
Full-time
Vish is one of Canada’s most exciting and fast-growing startups, and we’re looking for a Customer Success Manager to join our team. We’re building something meaningful and scaling quickly,…
Added 17 mins ago
Sales Manager
Opal Hospitality
Ottawa, ON
Full-time
Experience with Marriott's suite of software considered an asset (Power of M, MARSHA).
Added 17 mins ago
Gestionnaire de la conformité douanière/ Customs Compliance Manager
MEDLOG Transport & Logistics
Montreal, QC
Full-time
We are seeking an experienced and proactive Customs Compliance Manager to oversee our dual-country customs clearance operations (Canadian CBSA and US CBP). In this role, you will lead…
Added 18 mins ago
Manager, Origination Analytics
Rev Renewables Ops, LLC
Oakville, ON
$140,000 to $170,000 CAD / year
Full-time
Knowledge of US power markets, PJM, MISO, SPP, CAISO is an asset
Added 33 mins ago
Gestionnaire du programme Système de groupe motopropulseur intégré (IPPS) pour turboréacteurs / Turbofan Integrated Power Plant System (IPPS) Program Manager
RTX
Longueuil, QC
Full-time
Added 33 mins ago
Project Manager FCC
Fidelity Canada
Toronto, ON
Full-time
The Project Manager will support the planning and delivery of FCC’s core digital platform and associated initiatives. The Project Manager will be responsible for successful planning and…
Added 33 mins ago
Bakery Department Manager
Farm Boy Inc.
Ottawa, ON
$49,500 to $54,500 CAD / year
Full-time
…strong business results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high…
Added 33 mins ago
Assistant Produce Manager
Farm Boy Inc.
Ottawa, ON
From $20.5 CAD / hour
Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 33 mins ago
Showroom Consultant
EMCO Corporation
Mississauga, ON
Full-time
Perform other tasks as requested by the Profit Centre Manager
Added 47 mins ago
Assistant Produce Manager
Farm Boy Inc.
Ottawa, ON
$20.5 CAD / hour
Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 47 mins ago
Le ou la Représentant(e) des ventes internes bilingue/Bilingual Inside Sales Representative
SAMSON Controls Inc. Canada
Laval, QC
$60,000 to $70,000 CAD / year
Full-time
The Bilingual Inside Sales Representative assists the Regional Sales Manager with all sales activities
Added 47 mins ago
Product Development Lead
Daily tous les jours
Montreal, QC
Full-time
5 ans d’expérience ou plus comme Directeur·trice de produit, Product Owner, Product Manager, ou dans un rôle équivalent au sein d’une entreprise technologique.
Added 47 mins ago
Showroom Consultant
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Mississauga, ON
$45,000 to $50,000 CAD / year
Full-time
Perform other tasks as requested by the Profit Centre Manager
Added 47 mins ago
IM/IT Project Manager-EN
Canadian Forces Morale and Welfare Services
Ottawa, ON
$97,420 to $114,660 CAD / year
Full-time
As an IM/IT Project Manager, you will manage projects from beginning to end. You will define project scope, goals and deliverables that support business goals. You will plan
Added 47 mins ago
Manager, Insolvency
Crowe MacKay LLP
Vancouver, BC
Full-time
Demonstrated knowledge and understanding of insolvency rules, laws and procedures and good working knowledge of Ascend software is considered an asset.
Added 47 mins ago
Bakery Department Manager
Farm Boy Inc.
Ottawa, ON
$49,500 to $54,500 CAD / year
Full-time
…strong business results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high…
Added 48 mins ago
Account Manager - ASL Distribution (Oakville)
Fastfrate Group
Oakville, ON
As an Account Manager you will develop relationships with customers, manage appointment times and act as liaise between our internal team and your primary accounts, handling all day to day…
Added 48 mins ago
Tailings Facility Engineer
Dhilmar Eleonore Inc
Rouyn-Noranda, QC
Proficiency with relevant software (MS Office suite, AutoCAD; stability and seepage analysis software an asset)
Added 48 mins ago
Infrastructure and Cloud Specialist (11-month contract) - Internal Only
The Health Employers Association of BC
Vancouver, BC
Contract
…Cloud Specialist (the Specialist). Reporting to the Senior Manager, Technology and Support, the Specialist provides operational support across on-premises and Microsoft Azure environments,…
Added 1 hour ago
Clinic Manager – Thornhill, Ontario
MedSleep Inc.
Thornhill, ON
$62,000 to $72,000 CAD / year
Full-time
…across Canada. We're looking for an experienced, hands-on Clinic Manager to lead day-to-day operations at our Thornhill, Ontario clinic – someone who can balance strong leadership with a…
Added 1 hour ago
Clinic Manager – Perth, Ontario
MedSleep Inc.
Perth, ON
$62,000 to $72,000 CAD / year
Full-time
…across Canada. We're looking for an experienced, hands-on Clinic Manager to lead day-to-day operations at our Perth, Ontario clinic – someone who can balance strong leadership with a…
Added 1 hour ago
Clinic Manager – Etobicoke, Ontario
MedSleep Inc.
Toronto, ON
$62,000 to $72,000 CAD / year
Full-time
…across Canada. We're looking for an experienced, hands-on Clinic Manager to lead day-to-day operations at our Etobicoke, Ontario clinic – someone who can balance strong leadership with a…

Metro Supply Chain

Operations Supervisor

Bolton, ON, Canada

Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

Apply About employer

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Original job description

JOIN OUR TEAM

Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of more than 190 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2026 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.

Summary

Reporting to the Operations Manager, the Operations Supervisor will be responsible for all facets of the operations on the shift. This involves leading all aspects of health and safety, operational performance, customer relations, continuous improvement, and people development.

Monday to Friday - Morning shift 6:30am-3:00pm

Responsibilities

Schedule the labour requirements for the shift to ensure production goals are met within the budgeted cost structure.
Complete shift briefings to ensure the effective communication of relevant information to all employees.
Assign and follow up with operators and warehouse staff on the length of time required for tasks to be completed by noting tasks assignments and communicating approximate time of completion,
Ensure the sequences of orders are picked based on priority shipments and priority customers therefore reducing extensive waiting times for drivers, RUSH loads and late deliveries,
Hold Team Members accountable for ensuring proper picking and packing procedures are followed and that all production meets or exceeds Client’s quality standards.
Monitor, analyze and report daily/weekly departmental performance through effective KPI tracking and data collection for respective shift.
On a daily basis approve all labour hours using agile in adherence with company policies, maintaining accurate record keeping ensuring proper payment of employees for the shift and cost allocation to customer accounts.
Provide daily feedback to employees through coaching and administer performance appraisals. Handle all disciplinary situations appropriately and in a timely manner with appropriate supporting documentation.
Maintain close interaction with customers to develop strong relationships while assessing service requirements; communicate where appropriate.
Maintain a clean and safe work environment.
Fulfill the duties of a supervisor under the Occupational Health and Safety Act including safety, violence and harassment laws.
Accountable for the monitoring, achievement and improving of Performance/Activity Indicators (KPIs & KAIs) pertaining to operational efficiency, quality and safety within the facility.
Assumes additional related responsibilities as required.

Experience

Five (5) years Distribution experience (3PL experience would be an asset)
At least two (2) years supervisory experience, preferably in a 3PL Operations role
Computer literacy in MS software.
Proficiency with Warehouse Management Systems (WMS)
Exemplary attendance and punctuality

COMPETENCIES

Customer Centricity
Fostering Culture
Collaboration
Problem Solving & Decision Making
Managing Through Change
Developing Self & Others
Planning & Results Orientation
Communication
Always Improving Mindset
Business & Financial Savvy

EDUCATION

Preferably a College Diploma in Business Management with focus in Logistics Management and/or the equivalent in experience.

Why Join Us

Work in an environment where safety is our first priority
The opportunity to build a career with a growing company
Medical, dental, and vision coverage for you and your family
Life and disability insurance
Wellness programs to support your family’s well-being
A Retirement Savings Program with a company match
Company team wear allowance
Employee Appreciation Day
Company sponsored social events
Community volunteering

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals. Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.

Apply About employer

More about this job

Responsibilities

Lead all shift operations, including labor scheduling, employee briefings, order fulfillment, safety, quality, and customer relations. Track and improve operational performance using KPIs, manage labor records and costs, and coach employees while addressing performance and disciplinary matters.

Requirements

Requires five years of distribution experience and at least two years of supervisory experience; 3PL operations experience is an asset. Candidates should be proficient with Microsoft software and warehouse management systems, with a college diploma in Business Management focused on Logistics Management preferred or equivalent experience.

Skills

Shift Scheduling
Team Leadership
Warehouse Operations
Workforce Planning
Health and Safety
Customer Relations
Performance Management
KPI Tracking
Continuous Improvement
Coaching and Employee Development
Conflict and Disciplinary Management
Order Picking and Packing
Warehouse Management Systems
Microsoft Office
Problem Solving
Communication

Benefits

Medical, Dental, and Vision Coverage
Life and Disability Insurance
Wellness Programs
Retirement Savings Program With Company Match
Company Team Wear Allowance
Employee Appreciation Day
Company-Sponsored Social Events
Community Volunteering

Visa sponsorship

Not detected in the job text

Keywords

Distribution
Third-Party Logistics
Warehouse Operations
Shift Supervision
Labor Scheduling
Production Goals
Order Picking
Packing Procedures
Priority Shipments
Customer Relations
Health and Safety
Occupational Health and Safety Act
Performance Indicators
Key Performance Indicators
Key Activity Indicators
Continuous Improvement
Labor Cost Allocation
Performance Appraisals
Employee Coaching
Microsoft Software
Warehouse Management Systems
Logistics Management
Operational Efficiency
Quality Standards
Safety Compliance

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