JOIN OUR TEAM
Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of more than 190 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2026 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.
Summary
Reporting to the Operations Manager, the Operations Supervisor is responsible to perform the tasks and responsibilities of various warehouse operations jobs including receiving, order picking, stagging, auditing and cycle counts. In addition to performing multiple warehouse jobs, the Supervisor will support the Manager to oversee warehouse operations ensuring best practice processes are known and adhered to by warehouse team members
SHIFT: Monday to Friday 6:30pm-3:00am (Afternoon/Night)
Responsibilities
- Responsible to perform multiple warehouse tasks including receiving, order picking, auditing, cycle counts and staging to support on-time completion of daily tasks, ensuring customer service standards are met.
- Communicates and works with team members to ensure proper movement of materials throughout the warehouse.
- Provides training, motivation and assist team members to carry out tasks and responsibilities in a safe, standardized, and efficient manner.
- Provides peer support for the purpose of on-the-job training of new hires.
- Influences warehouse team members to follow approved warehouse operating procedures for MHE
- inspections, damages, replenishment, cleanliness, order picking, shipping, receiving and cycle counts
- escalating to operations supervisor when necessary.
- Plays a leadership role in daily shift briefings ensuring team member concerns are addressed.
- Suggests ideas for continuous improvement and assists with implementation of continuous improvement initiatives.
- Functions as the workflow process and RF Scanner technical expert for team members.
- Ensures RF IT related issues are acted on immediately, including opening IT Track-it and follow-up.
- Supports teamwork by promoting positive two-way communication.
- Assists operations manager with monitoring daily productivity and quality goals.
- Completion of Daily Shift Report
Experience
- 3 years of transportation experience with crossdocking or final mile deliveries
- Management System (WMS), preferably ClearD.
- Minimum 2 years of leadership experience
COMPETENCIES
- Customer Centricity
- Fostering Culture
- Collaboration
- Problem Solving & Decision Making
- Managing Through Change
- Developing Self & Others
- Planning & Results Orientation
- Communication
- Always Improving Mindset
- Business & Financial Savvy
EDUCATION
- Completion of secondary school diploma preferred or the equivalent in combination of education and experience.
- Willingness to attend and participate in training and development programs as required.
- College diploma in Logistics Management is an asset.
Why Join Us
- Work in an environment where safety is our first priority
- The opportunity to build a career with a growing company
- Medical, dental, and vision coverage for you and your family
- Life and disability insurance
- Wellness programs to support your family’s well-being
- A Retirement Savings Program with a company match
- Company team wear allowance
- Employee Appreciation Day
- Company sponsored social events
- Community volunteering
We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals. Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team. 
